Kiloview MG300 User manual

MG300 Media Gateway
Easily Bridges Most IP Protocols
Leading solution provider of IP-based video transmission
Quick Start Guide
Contents
◼Packing List
◼Device interfaces and functions
◼Device connection, login and applications
◼Device upgrade and restore the factory settings
Before using this product, it is recommended that you read the guide carefully. To ensure your personal safety and avoid physical or electrical damage to the
device, please strictly follow the instructions of this guide to install and use it under the guidance of professionals. Incorrect electrical connections or physical
installation may cause permanent damage to the device and even threaten personal safety.

1Packing List
(1) MG300 ×1
(2) Power Supply ×1
(3) Warranty Card ×1
(4) Quick Start Guide ×1
2Device Interfaces
(1) USB expansion port
(2) SDI output
(3) Reset
(4) 3.5mm line in /out
(5) Working Indicator
(6) Power port
(7) 1000M Ethernet port
(8) HDMI output
1
2
3
4
5
6
7
8
9

3LED Indicators
4Application
LED Indicators
Name
Color
Status
Description
Power
Red
ON
Power connected
OFF
Power off or failure
LINK
Green
ON
Network is connected
Flashing
Device reset to factory / network abnormal
OFF
Network abnormal/not connected
Run
White
ON
Working
OFF
Device is abnormal or not started
Note
⚫该场景下网络线缆连接 MG300 设备的网口 1（NET 1）！
⚫MG300 最多支持 9路画面解码，HDMI 和SDI 可输出相同或者不同画面！
HDMI Monitor
Switcher
IP stream
PC
AC100~240V
Power supply
DC12V
SDI Monitor

5Login to the device webpage
Login to the device webpage via the default IP address 192.168.1.168. That is, enter http://192.168.1.168/
in the browser to access the web page.
If using the device for the first time, please configure the device IP address based on your working network.
⚫Please use the equipped power adapter to power the device. Other unqualified power supplies may damage the device.
⚫Connect your Ethernet cable to NET 1 port.
⚫MG300 supports up to 9-channels decoding, HDMI and SDI output same or different contents.

The username and the password are admin by default.
Note
⚫To ensure information security, it is recommended to change your password immediately after your first login.
⚫Due to the browser compatibility issues, it is recommended to use Chrome, Firefox or Edge.
Introduction
⚫To login with the default address, make sure that the computer is configured under the same network segment
(192.168.1.*, * refers to numbers between 1-255 except 168)!
⚫After change the device IP, please restore the computer network to the working network IP address.
⚫If the MG300 device is connected to the network by Ethernet port 2, the default IP address is: 192.168.2.168!
For more information about the configurations, please refer to:
https://www.kiloview.com/en/support/docs/MG300/

6Decoding and output
6.1 Add video source
In the lower left of the "Media", click "Add", and then select the "Source Type" and configure the parameters
in the pop-up dialog box, and click "OK" to add the video source to the video list.
Introduction
⚫The IP address of video source can be tested with a player such as VLC.
⚫For video sources from the network, the playback buffer needs to be configured with a high buffer time until the video
decoding output is smooth.

6.2 Preview
The added sources will be displayed in the “Video Source”, drag the source to the upper “Source Preview”
window to preview the source images and to configure the output parameters.
.
For more information about how to add the video source, please refer to:
https://www.kiloview.com/en/support/docs/MG300/
Introduction
⚫It is recommended to use the latest version of Chrome and Edge for preview function.
⚫Preview in browser does not support video sources with B-frame and H.265.
⚫To preview, please use the service network IP address to login to the device.
⚫The “Source Preview” window is under "Image" mode by default, and the image refreshes every 3 seconds; if the CPU
performance of the computer is well, you can click and switch to "Video" mode, and there will be smooth video.

6.3 Output
There are two output windows on the MG300 webpage. You can select SDI or HDMI to decode and output
the same or different content in the upper right corner of the window. Drag the video source into the output
window, that is, output with the selected SDI or HDMI interface.
7Stream Service
Login to the MG300 webpage, click “Stream Service”- “Add Publishing Points” to add a publishing point, and
select the video source that needs to be forwarded.
1. Click “Source” and select the video source in the source list on the right, then the border of the selected
video source will turn to red.
Introduction
⚫The output resolution should be the resolution and frame rate that the receiving monitor can support.
⚫The audio is turned off by default, and it can be turned on by click the red speaker in the lower left corner of the output
window.
⚫Multi-screen output needs to be configured by adding a layout, and supports up to 9 grids output.
For more info about MG300 output layout configurations, please refer to:
https://www.kiloview.com/en/support/docs/MG300/

2. Click “Service”- “Add Stream Service”, and then choose the “Service Type”.
For more information about the stream service, please refer to:
https://www.kiloview.com/en/support/docs/MG300/

8Firmware Upgrading
8.1 Download upgrade firmware
8.2 Upgrade firmware
Login to the web page of MG300, click "Settings"-- "Firmware Upgrade" to check whether the latest firmware
version downloaded is higher than your current version. If yes, select the downloaded firmware and click
"Firmware Upgrade".
After uploaded the firmware successfully, it needs to reboot the device. After clicking “ok”, the device will
restart, please be patient.
Note
⚫Please not power off during the upgrade process, otherwise the device couldn’t work.
⚫Generally, it will take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try refreshing
webpage, if you still can’t access it, please try to contact technical support.
Kiloview will continue to provide the firmware of updating functions and fixing bug for
MG300, please refer to:
https://www.kiloview.com/en/support/download/
Select “video decoders” > “MG300”, find and download the latest firmware

9Restore factory settings
If the device cannot work normally after modified the parameters or forgot internet IP configuration and
couldn’t search and find the device, please restore factory settings.
Two methods for restoring factory settings:
1) If you can login to web page, then via the WEB page, click "Settings—System settings--Restore factory
settings".
2) If you can’t login to web page, press the RESET button for 5 seconds in the bottom of device.。
Note: After restoring factory setting, below parameters will be turned to default value:
⚫Login user name and password will be “admin”;
⚫IP address will be restored as 192.168.1.168, subnet mask will be 255.255.255.0;
⚫All encoding parameters of video and audio will be restored to default value.

10 Others
To prolong the device life，please unplug the power and keep it properly if you do not use it for a long time.
For more questions, please contact us via：
https://www.kiloview.com/en/support
KILOVIEW Electronics CO., LTD.
Tel：[phone] Email：[e-mail] Web：www.kiloview.com/en
Address: B4-106/109, Jiahua Intelligence Valley Industrial Park, 877 Huijin Road, Yuhua District,
Changsha City, Hunan Province, China.