Trouble Shooting
What do I do
if the water
looks cloudy?
What do I do
if the water
turns color?
1. Make sure your filtration
system is working properly
(i.e. clean filter and/or
skimmer).
2. Make sure circulation
time is adequate – increase
pump time if not.
3. Make sure total alkalinity
is within 60-120. Adjust with
acid if needed.
4. Shock the water to
eliminate build up of any
organic matter.
5. Make sure pool has a
free chlorine reading of
.5 to 1 ppm.
6. Check with your dealer
for more information.
1. Metals in the fill water
may have been oxidized.
Have the pool tested. Shock
the pool and clean the filter
until water clarity returns.
2. Algae may be trying to
form – shock the pool,
increase circulation time if
needed and clean the filter.
3. Check with your dealer
for more information.
What do I do
if algae forms
in or on my
pool?
1. Useanonmetallic(polyquat)
algaecide per the directions
on the bottle and brush the
sides of the pool often.
2. Clean the filter and shock
the pool with chlorine daily
until water clarity returns.
3. If you are in an area of
the country that struggles
with algae growth, see your
dealer regarding a 90-day
No-Algae Guarantee using
FROG®BAMTM. See product
hang tag for guarantee
details.
4. Check with your dealer
for more information.
What do I do
if I am under
chlorinating
with the
Bac Pac?
1. If you are unable to
maintain .5 to 1 ppm, first
make sure there are chlorine
tablets in the tower areas
of the Bac Pac and it is
installed properly. If a
correction was made, test
the water in 24 hours.
2. If still low, turn the dial
up 1/2 setting and test the
water again in 24 hours.
Continue raising the setting
by 1/2 increment each day
until the proper reading is
achieved.
3. Shock the pool if the
reading has been lower than
.5 for more than one day.
4. Increase pump time if
possible.
What do I do
if I am over
chlorinating
with the
Bac Pac?
1. If the chlorine reading is
over 3 ppm, remove the Bac
Pac from the Reservoir and
test the water daily until the
reading is down to 1 ppm.
2. Reinsert the Bac Pac, lower
the dial 1/2 setting and test
the water again in 24 hours.
If the reading has risen,
lower the dial 1/2 setting
again. Continue this process
until proper reading is
achieved.
3. If over-chlorinating at the
lowest possible setting,
consider decreasing the
circulation time. Depending
on your pump size, you may
be circulating the water
more than is necessary
What do I do
if the cap is on
too tight?
2. Lubricate cap o’ring with
silicone lubricant every time
you replace a Bac Pac or
Reservoir.
3. Cap tool
can also be
used if the
dial is hard
to turn.
Problem Remedy
S
e
e
S
e
t
t
i
n
g
C
h
a
r
t
i
n
M
a
n
u
a
l
1
2
3
4
5
6
7
8
P
R
E
C
I
S
E
M
E
T
E
R
I
N
G
F
O
R
M
O
D
E
L
5
4
0
0
Pac
Removal Maximum
1.
2.
3.
4.
5.
6.
10
which results in more
chlorine than is necessary.
4. If decreasing circulation
time is not enough, the
installation may need to be
reviewed for a potential
by-pass (see page 19).
1. Use the cap tool to loosen
cap by hitting the handle
counter
clockwise.