Kirsch Roman Shades Automation User manual

Roman Shades Collection
Automation
Installation Instructions
GETTING STARTED
Product View ................................................................................................................................................................ 1
Tools and Fasteners Needed ....................................................................................................................................... 2
INSTALLATION
Installation Overview ................................................................................................................................................... 2
Mount the Installation Brackets - Inside Mount with Valance ............................................................................... 3
Mount the Installation Brackets - Inside Mount without Valance ......................................................................... 4
Mount the Installation Brackets - Outside Mount without Valance ...................................................................... 6
Mount the Installation Brackets - Outside Mount with Valance ............................................................................ 7
Install the Shade ........................................................................................................................................................... 9
Install the Shade into the Brackets ........................................................................................................................... 9
Attach the Valance Fabric (If Applicable) ............................................................................................................... 10
Connect the Power Source ....................................................................................................................................... 11
OPERATION
Testing the Shade ...................................................................................................................................................... 14
Using the Automation Remote ................................................................................................................................. 14
Resetting the Shade (If Necessary) .......................................................................................................................... 15
Troubleshooting ......................................................................................................................................................... 16
CARE
Removing the Shade (If Necessary) ......................................................................................................................... 18
Dressing Kirsch Roman Shades ............................................................................................................................... 18
Cleaning Procedures .................................................................................................................................................. 18
WARRANTY.................................................................................................................................................................. 19
Rev. A 9/3/19

1
GETTING STARTED
Product View
Satellite Battery Pack or
DC Power Supply (Optional)
Attached
Battery Wand
(Standard)
DC Power Supply
Installation
Brackets

2
GETTING STARTED
Thank you for purchasing the Kirsch®Roman Shades with Automation Collection. With proper installation, operation, and care,
your new shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Power drill,
3
⁄ 32 ” drill bit, and
1
⁄ 4 ” hex driv
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 x 1½” Hex Head Screws (Provided). Two 1½” screws are provided per installation bracket.
■ Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts and screws.
■ Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.
■ #6 x 2” Hex Head Screws (Provided). If using spacer blocks or if you have a valance headboard, two 2” screws are provided
per installation bracket or the necessary amount to secure the valance headboard.
Installation Overview
■ Your order will include installation brackets specific to your shade. The number of installation
brackets required varies with headrail width, as shown in the table.
IMPORTANT: A 5∕8” spacer block (provided) is required for outside mount shades using
the battery wand clip.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important
first step, review the mounting types and basic window terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Mount the Installation Brackets - Inside Mount with Valance — Page 3
➤ Mount the Installation Brackets - Inside Mount without Valance — Page 4
➤ Mount the Installation Brackets - Outside Mount without Valance — Page 6
➤ Mount the Installation Brackets - Outside Mount with Valance — Page 7
#6 x 1½"
Hex Head Screw
(Provided)
#6 x 2" Hex Head Screw
Provided with Each
Spacer Block and Valance
Headboard
Speed Nut
and Screw
(Provided
With Each
Extension Bracket)
Installation
Bracket
Spacer
Block
Shade
Width
Brackets
Required
15" – 30" 2
301/8" – 54" 3
541/8" – 78" 4
781/8" – 96" 5
Outside Mount
Shade mounts
outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

3
INSTALLATION
INSTALLATION
Mount the Installation Brackets — Inside Mount with Valance
With the optional valance, first the valance headboard is mounted inside the casement and then the installation brackets are
mounted to the valance headboard.
■ Locate the valance headboard inside the window casement. Position the headboard against the head jamb.
➤ The headboard must be recessed into the window opening at least 1¾” for secure attachment.
➤ To fully recess the valance, a minimum depth of 37
/8” is required.
➤ The hook-and-loop material faces front and the staples on the headboard face down.
■ Drill 1
/8”pilot holes for the valance headboard mounting screws. Drill the holes all the way through the fabric and headboard
into the head jamb.
➤ Starting 2” from each end, space the pilot holes no more than 12” apart. Locate the holes 11
/8” from the back of the
headboard so the screws do not interfere with shade installation. Mount into wood whenever possible.
CAUTION: Use drywall anchors when mounting into drywall. Drywall anchors are not provided.
■ Attach the valance headboard to the head jamb. Use the 2” hex head screws.
■ Continue to the next section “Mount the Installation Brackets — Inside Mount without Valance” for instructions on how to
mount the installation brackets to the valance headboard with the valance headboard being the head jamb.
➤ If necessary, adjust bracket spacing to avoid the valance headboard mounting screws.
➤ Typically, the back of the installation brackets should align with the back of the headboard.
1¾"
Minimum
Valance Headboard
Mounting Depth
Valance
Headboard
Fully Recessed
37/8"
11/8"

4
INSTALLATION
INSTALLATION
Mount the Installation Brackets — Inside Mount without Valance
■ Mark 2” in from each jamb.
➤ If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end
brackets and mark their location. Mount into wood whenever possible.
➤ With shades using a battery wand, there must be a minimum of 15½” between brackets at the motor end.
➤ With shades using two battery wands, there must be a minimum of 18” between brackets at the motor end.
■ Center the brackets on your marks, then mark each of the screw holes.
➤ For fully recessed and minimum mounting depth based on your order options, see the illustration on the next page.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
2" 2"Space EvenlySpace Evenly
Jamb Jamb
Top View
Jamb
Motor
End
Jamb
Shades with Attached Battery Wand(s) (Top View)
Space Evenly
2" 2"
Space Evenly
Min. of 15½" for a Battery Wand or
18" for Two Battery Wands
on the Motor End

5
INSTALLATION
INSTALLATION
Bracket
Window Casement
Window
Battery Wand
Bracket
Window Casement
Window
1½" Minimum Inside Mount 3
1
/ 8 " Fully Recessed Mount
Bracket
Battery Wand
Wall
2½" Fully Recessed Mount
Window Casement
Bracket
Window Casement
Window
With Attached Battery Wand
Satellite Battery Pack or DC Power Supply
Window
5/8"Needed for Rear Clearance
7
/
8
"Min Inside Mount
3
1
/ 8 "
2
1
/ 2 "
5
/ 8 "
5
/ 8 "

6
INSTALLATION
INSTALLATION
■ Drill the screw holes using a 3/32” drill bit.
■ Attach the installation brackets using the screws provided.
➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a heavily textured surface, shim the
brackets, if needed.
IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided.
Proceed to “Install the Shade” on page .
Mount the Installation Brackets — Outside Mount without Valance
The standard shade has an attached battery wand requiring a spacer block to be used with the installation bracket. DC power
supply or satellite battery pack will not require a spacer block.
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly mark each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the window
opening.
■ Mark 2” in from each end of the headrail.
➤ If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end
brackets and mark their location. Mount into wood whenever possible.
➤ With shades using a battery wand, there must be a minimum of 15½” between brackets at the motor end.
➤ With shades using two battery wands, there must be a minimum of 18” between brackets at the motor end.
■ Center the brackets on your marks and mark the screw holes.
➤ A minimum of 13/4” flat vertical surface is required to mount the brackets.
➤ For shades with attached battery wand, place a spacer block behind each
installation bracket to allow for the extra space needed for these components.
➤ The top of the installation brackets should be at the desired shade height.
IMPORTANT: The brackets should be level and aligned.
■ Extension brackets provide up to 1½” of clearance.
If used, center the brackets on your marks and
mark the screw holes.
■ Drill the screw holes using a 3∕32” drill bit.
CAUTION: Use drywall anchors when mounting into drywall. Drywall anchors are not provided.
■ Attach the installation/extension brackets using the screws provided.
CAUTION: The rear of the installation brackets must be flush against a flat mounting surface. Do not
mount installation brackets oncurved molding.
■ When using extension brackets, attach the installation brackets using the screws andspeed nuts
provided.
IMPORTANT: For shades with attached battery wand, leave at least 5∕8” between the wall side of the
extension bracket and the back of the installation bracket.
Proceed to “Testing the Shade” on page 14.
Headrail End Marks
Window Opening
2" 2"
Space EvenlySpace Evenly
Min. of 15½" for a Battery Wand or
18" for Two Battery Wands
on the Motor End
2"
Installation
Bracket
Spacer
Block
Headrail
End Mark
Extension
Bracket
5/8"
Minimum Required
for Attached
Battery Wand

7
INSTALLATION
INSTALLATION
Mount the Installation Brackets — Outside Mount with Valance
With the optional valance, first the valance headboard is mounted and then the installation brackets are mounted to the wall or
molding under the headboard.
The standard shade has an attached battery wand requiring a spacer block to be used with the installation bracket. DC power
supply or satellite battery pack will not require a spacer block.
■ Mark where the ends of the valance headboard will be located. Center the headboard above the window opening at the height
to allow enough room for the shade to be mounted below. Use a pencil to lightly mark where its ends are located.
➤ Alternatively, measure the width of the valance headboard and use this measurement to determine where the ends of the
headboard will be located.
➤ Mark L-bracket locations. Use a pencil to lightly mark 3” in from each valance headboard end location. If more than two
L-brackets came with your order, make additional marks to space the other bracket(s) evenly between the two end brackets.
With two-piece headboards (valances over 96” wide), the two equal-width sections abut in the center. Space brackets 3” in
from the ends of each section and evenly in-between.
IMPORTANT: Be sure to place a bracket on each side of the center split.
■ Mark screw locations. Center an L-bracket on each mark. Then mark where to drill
the screw holes for the mounting screws.
➤ The top of the L-brackets should be 1” below the height where you want the
top of the valance to be located.
➤ The rear of the L-brackets must be flush against a flat mounting surface. Do not
mount L-brackets on curved molding.
IMPORTANT: The tops of the L-brackets must align level aer mounting.
■ Drill 1∕8” pilot holes for the L-bracket mounting screws.
➤ Mount into wood whenever possible.
CAUTION: Use drywall anchors when mounting into drywall. Drywall anchors are not provided.
■ Attach the L-brackets to the mounting surface. Use the 1½” hex head screws provided with your order.
■ Check alignment. The tops of all L-brackets must be aligned and level.
■ Mark screw locations for attaching the valance headboard. Position the valance headboard on top of
the L-brackets with its ends aligned with the end marks and the back against the wall.
➤ The hook-and-loop material faces front and the staples on the headboard face down.
➤ Mark the bottom of the headboard (the side with the staples) through the front and rear slotted
holes on the center of the L-brackets.
■ Drill 1∕8” pilot holes for the valance headboard mounting screws. Remove the headboard and drill the
pilot holes. Be careful not to drill through the fabric on the top of the valance headboard.
■ Attach the headboard to the L-brackets. Use the provided ¾” hex head screws. (Longer screws will
pierce the top of the fabric.)
3" 3"
Space EvenlySpace Evenly
Valance Headboard End Marks
Window Opening
Valance
L-Bracket
3"
Valance
Headboard
End Mark
1½" Hex Head
Screws
Valance
L-Bracket
3"
Valance
Headboard
End Mark
1½" Hex Head
Screws

8
INSTALLATION
INSTALLATION
■ Mount the shade installation brackets to the wall or molding underneath the valance headboard.
➤ The top of the installation brackets must be ¼” below the bottom of the
valance headboard, so that the L-brackets do not interfere with shade
installation.
➤ A minimum of 13/4” flat vertical surface is required to mount the installation
brackets.
➤ For shades with attached battery wand, place a spacer block behind each
installation bracket to allow for the extra space needed for these components.
➤ Mount the end installation brackets on the inside of the valance L-brackets.
➤ If necessary, adjust spacing of additional installation brackets to avoid L-brackets.
➤ Do not install the installation brackets directly into the valance headboard.
➤ Do not use extension brackets with the shade installation brackets.
Top of Bracket
¼" Below Valance
Headboard
Spacer Block
for Attached
Battery Wand
Clip

9
INSTALLATION
INSTALLATION
Install the Shade
If You Have a Battery Wand Clip...
(For DC power supply or satellite battery pack installations, skip this step.)
■ Attach the battery wand clip to the headrail.
IMPORTANT: Position the clip so that the battery wand will be between
installation brackets.
➤ Hook the battery wand clip onto the back channel ofthe headrail.
➤ Rotate the clip down until it snaps into place.
CAUTION: Be sure the power cable does not become pinched by the brackets or
headrail during installation; damage or overheating of components couldresult.
CAUTION: Do not connect the battery wand to the power cable prior to installing the shade.
If You Have a Dust Cover...
■ If an optional dust cover was ordered (outside mount with no valance only), attach hook-and-loop strips to the top of the
headrail. Install the strips 1½” from each end of the headrail and midway between installation bracket mounting locations.
➤ Peel the adhesive backing from one side of the hook-and-loop strip.
➤ Press the adhesive side firmly in place so that the ends of the strip are flush with the front
and back lips on the top of the headrail.
Install the Shade into the Brackets
■ Install the shade into the installation brackets. Refer to the illustrations below.
➤ With the headrail slightly tilted, insert its front lip onto the front lip of the installation bracket.
➤ Push the headrail back and up until its bottom lip snaps into bottom tab on the installation bracket.
➤ Check that the headrail is secure in all brackets.
NOTE: On inside-mounted shades, there is a light-minimizing strip on the headrail that helps to reduce the top light gap. This
strip may be removed, if desired.
If You Have a Dust Cover...
■ Peel the backing from the top of the hook-and-loop strips. With the top of the dust cover
facing the room, align its ends with the ends of the headrail.
➤ Tuck the front edge of the dust cover under the folded edge of the fabric on top
of the headrail.
➤ Push the back of the dust cover down and press firmly in place onto the
hook-and-loop strips.
Battery Wand Clip
Battery
W
and Clip Headrail
Hook-and-Loop Strip
Press
Firmly
Push Headrail Up
and Back to Snap
into Bottom Tab
Bottom Tab
Insert Front Lip of
Headrail onto Bracket
Front
Dust Cover

10
INSTALLATION
INSTALLATION
Attach the Valance Fabric (If Applicable)
■ Center the valance fabric in front of the valance headboard. Press the strip of hook-and-loop material on the fabric to the
hook-and-loop material on the front of the headboard.
➤ Be sure the top of the valance fabric is aligned and level with the top of the valance headboard.
➤ If necessary, adjust the placement of the valance fabric by carefully peeling the top from its hook-and-loop attachment
and repositioning it.
➤ For valances with only one return, attach the fabric to the return side first.
➤ Ax the valance returns to the ends of the valance headboard (outside mounts only).
Press the strip of hook-and-loop material on the valance returns to the hook-and-loop material on the ends of the
headboard.Make adjustments as necessary until you are satisfied with the appearance of the valance.
NOTE: Garment tacks are used to secure the pleats on the returns during shipping. They can be le in for a more tailored
return or carefully removed for a fuller return.
Valance
Headboard
Return*
Return*
Valance Fabric
Return
Return
*Outside mounts only. Returns shown here on both sides.
Left return only and right return only can be specified.
Inside mount valances do not have returns.
Return
Return

11
INSTALLATION
INSTALLATION
Connect the Power Source
NOTE: When power is connected to the motor, a green LED inside the manual control button housing will flash to indicate the
shade is ready for operation.
■ Refer to the appropriate page based on your order.
➤ For a battery wand, see below.
➤ For a satellite battery pack, see below.
➤ For an optional DC power supply, see page 12.
➤ For two battery wands and a Y-connector, see page 13.
➤ For an optional DC power supply with daisy-chain connections, page 13.
➤ For an optional C-size satellite battery wand, see the instructions that came with the wand.
If You Have a Battery Wand or Satellite Battery Pack...
Install Batteries into the Battery Wand
■ Squeeze the cap latch to release thecap.
■ Remove the cap from the battery wand.
■ Install the batteries according to the instructions on the battery wand label.
NOTE: Kirsch recommends AA alkaline batteries for use with our battery-powered shades.
These will provide approximately one year of operation, depending on usage. Lithium and rechargeable batteries are not
recommended.
■ Replace the cap.
➤ Align the tab with the end of the wand.
➤ Press the cap on until it latches.
Mount the Battery Wand into theBatteryWandClip
■ Align the battery wand with its socket toward the motor side end cap.
■ Push the battery wand straight up into the battery wand clip until it snaps into
place. Check to make sure the battery wand is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clip
during installation. Damage or overheating of components could result.
Plug the Power Cable into the Battery Wand
■ On the back of the headrail, connect the power cable (coming from the shade) into the socket on the battery wand.
Proceed to “Testing the Shade” on page 14.
Tab Slot
Cap
Latch
Battery
Wand
Squeeze
Back of Shade
Plug into Socket

12
INSTALLATION
INSTALLATION
If You Have a Satellite Battery Pack...
Install Batteries into the Battery Wand
■ See the instructions on the previous page.
Mount the Satellite Battery Pack
■ Decide where you want to attach the wall mount bracket. A satellite battery pack may be mounted in any orientation.
■ Mark the screw holes.
■ Drill the screw holes using a
3
/ 32 ” drill bit.
■ Remove the backing from the double-sided tape. Press the bracket into place.
■ Attach the bracket using the screws provided.
■ Position the battery wand so the power cable is easily connected to the socket.
■ Snap the battery wand into the bracket.
■ Install the battery wand cover with the slot aligned to the socket in the battery wand.
■ Plug the power cable from the shade into the extension cable.
■ Plug the other end of the extension cableinto the socket in the battery wand.
■ Secure the power supply cable using wire retainers (not supplied). If hiding the cable
behind the shade, make sure it does not impede the operation of theshade.
Proceed to “Testing the Shade” on page 14.
If You Have a DC Power Supply...
Connect the Power Supply
■ Plug the power cable from the shade into the extension cable.
■ Plug the other end of the extension cable into the DC power supply.
■ Plug the DC power supply into a standard outlet.
■ Secure the power supply cable using wire retainers (not supplied). If hiding the cable
behind the shade, make sure it does not impede the operation of theshade.
■ Space the wire retainers approximately 15” apart along the power supply cable, as
shown.
WARNING: Keep cables and small parts out of the reach of children. They can
wrap cables around their necks and STRANGLE. They can also put small parts in
their mouths and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur, if not properly
installed.
Proceed to “Testing the Shade” on page 14.
Wall Mount Bracket
Socket
Battery Wand Cover
Socket
Slot
Battery Wand Cover
Extension
Cable
Power Cable
from Shade
Power Cable
from Shade
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers

13
INSTALLATION
INSTALLATION
If You Have a Y-Connector for Adapting Two Battery Wands...
Install the Batteries into the Battery Wand or Satellite Battery Pack
■ Refer to “Install Batteries into the Battery Wand” — Page 11.
Mount the Battery Wand or Satellite Battery Pack
■ Refer to “Mount the Battery Wand into theBatteryWandClip” — Page 11.
■ Refer to “Mount the Satellite Battery Pack” — Page 12.
Connect the Y-Connector
■ The Y-connector is used to adapt two battery wands to one large shade.
■ Route the power cable from the shade to the Y-connector and connect the short cable to the first battery wand.
■ Connect the longer cable on the Y-connector to the second battery wand.
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three Automation shades to be powered by a single DC power supply. However, each shade
has its own RF receiver and can operate independently. The daisy-chain feature is only available with the DC power supply option.
■ Route the power cables from each shade through the connector, using an extension cable, if necessary.
■ Plug an extension cable into the connector and the DC power supply. A two-shade configuration is shown below.
■ An additional connector and two additional extension cables are used for three shades.
Po
wer
Cable
from
Shade Y-Connector
Battery
Battery
Power Cable
from Shade
Extension
Cable
Power Cable
from Shade
Connector

14
INSTALLATION
CARE
Testing the Shade
Testing the shade with the manual control button will allow you to ensure that the motor and power source are working correctly.
CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should stack evenly. Immediately stop the
shade if the bottom rail is not level or the shade starts to rub against either window jamb.
■ Press and release the manual control button on the bottom
of the end cap to test operation. If the shade does not operate,
see “Troubleshooting” on page 16.
➤ Press and release the button to alternately lower, stop,
and raise the shade.
Using the Automation Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the Automation Remote Control Guide.
Joining a Shade to a Group
IMPORTANT: The shade will not operate using the remote until it has been joined to a group.
1. Press and hold ■STOP for 4 seconds to put remote in program mode. The lights on the remote will flash to indicate it is in
program mode.
2. Press desired group number (1– 6) on the remote. The backlight for the group number selected will flash to show it is selected.
3. Press and hold the programming button on the shade.
4. While continuing to press the programming button, press ▲OPEN on the remote. The shade will move slightly to indicate it has
joined the group. Release the programming button.
5. Press and hold ■STOP for 4 seconds to exit program mode. The lights will stop flashing.
Basic Operation
1. To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be highlighted and active.
2. Press “all” or groups 1– 6 to select specific shade(s) to move. Selected group button(s) will light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button will go out.
3. Press ▼CLOSE to lower the selected shade(s).
4. Press ▲ OPEN to raise the selected shade(s).
5. Press ■STOP to stop the shade’s movement anywhere along its travel.
6. Press ♥ FAVORITE to send selected shade(s) to your preset “favorite” position. Refer to the Automation Remote Control Guide
on how to set a favorite position.
Manual
Control
Button
Front of
Shade
Group 1
Group 2
OPEN
CLOSE
Group 3
Group 4
Group 5
Group 6
Favorite
(Shade position)
LEFT
ARROW
No function
RIGHT
ARROW
No function
STOP
(Press and hold for
programming mode)

15
INSTALLATION
OPERATION
Further Operation and Programming Information
Automation Remote
For information regarding operation and programming of the Automation remote, refer to your Automation Remote Control Guide.
Resetting the Shade (If Necessary)
Basic Reset
The basic reset is used to reset the shade’s travel limits. This procedure will also reset the ♥ FAVORITE position to its default
(shade closed halfway).
1. Press and hold the manual control button for 6 seconds. The shade will move slightly.
2. Release the manual control button. The shade will raise to its fully open position to set the upper travel limit, then lower to the
fully closed position to set the lower travel limit. The shade will move slightly one more time to indicate that the travel limits
have been reset.
Resetting Shade Programming
This reset erases all shade programming from memory, including group assignments, preventing any input device from operating
the shade. Its primary use is during installation to correct group and network assignments. This reset does not aect travel limits.
1. Press and hold the manual control button for 12 seconds. The shade will move slightly aer 6 seconds, then again aer 12
seconds. Release the button.
2. Refer to “Joining a Shade to a Group” on page 18 to program the shade to a group.

16
INSTALLATION
OPERATION
Troubleshooting
If your shade is not operating correctly:
■ First review the guide that came with your control device.
■ Refer to the following troubleshooting procedures below for the specific solutions for your shade.
If questions remain, please contact the Kirsch® Consumer Support at 1-844-KIRSCH2 (844-547-7242).
Problem The shade will not fit into the installation brackets.
Solution If the shading has a battery wand, check that the wand is not interfering with the installation brackets.
Check that the installation brackets are level and aligned. Shim (provided) the installation brackets to level the
headrail, if necessary.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets.
See “Install the Shade into the Brackets” — Page 9.
Problem The shade does not operate using the manual control button.
Solution Unplug the power cable from the motor, then plug it back in. A green LED inside the manual control button housing
should flash to indicate the motor has power.
Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly
inserted andfresh.
Check that the battery wand, satellite battery pack, C-size satellite battery wand, or DC power supply is securely
connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
Problem The shade is not responding to the Automation remote.
Solution IMPORTANT: A shade will not operate until it is joined to a group. See “Joining a Shade to a Group” — Page 14.
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted andarefresh. The LEDs that backlight the remote
should come on full bright when ■ STOP is pressed.
Problem The shade is operating slowly or does not raise or lower completely.
Solution The batteries may be low in the battery wand, satellite battery pack, or C-size battery wand. Check the battery
orientation or replace the batteries.
Check that the battery wand, satellite battery pack, C-size satellite battery wand, or DC power supply is securely
connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
Shade limits may need to be reset. See “Basic Reset” — Page 15.
Test shade by operating it with the manual control button. Check that the fabric stacks up evenly into the headrail.
Problem Shade raises unevenly.
Solution Adjust one or more of the bottom cord stops to level the bottom of the shade.
■ Li up the bottom of the shade to access the cord stops.
■ Push the cap of the cord stop and slide the stop up or down. Be sure the li cord and ladder cord are secure.

17
INSTALLATION
OPERATION
Problem Shade is too short.
Solution If the shade was ordered with a valance, be sure the valance and shade brackets are installed properly. The valance
headboard is considered in the overall height of the shade and valance combined. A deduction in shade height is
taken by fabrication to accommodate the thickness of the valance headboard.
Problem Valance fabric is not level.
Solution Carefully detach the fabric from its hook-and-loop attachment and re-position it.
Problem Shade is wrinkled when installed.
Solution Allow the shade to hang in the lowered position for a few days to reduce wrinkles.

18
INSTALLATION
OPERATION
Removing the Shade (If Necessary)
Raise the shade completely before removing it.
■ Remove the valance fabric or dust cover. Carefully peel the hook-and-loop material from its attachment on the valance
headboard or headrail.
■ Support the headrail so that it does not fall. Push up on the headrail and use your finger or a flat blade screwdriver to release
the bottom tab, as shown.
■ Pull the headrail straight out from the installation brackets.
Dressing Kirsch Roman Shades
NOTE: As with all textiles, the fabric on your Roman shade(s) is subject to some inherent variations. Slight dye-lot variations,
puckering or wrinkling are within textile industry standards and should be considered normal.
■ Aer installation: Allow shades to hang fully lowered for a few days to let wrinkles fall out.
■ “Dressing” refers to easing the fabric into so folds across the shade to create a uniform appearance.
■ If a shade is le in the raised position with the folds dressed for an extended period, the folds may retain their shape over
time, and may require less dressing.
Cleaning Procedures
The following options are available for cleaning your shade:
Dusting
■ Light dusting with a feather duster is usually all the cleaning needed.
Vacuuming
■ Vacuum on low suction for dust removal.
Steaming
■ When steaming, a hand-held steamer on a low setting is recommended.
Push Up
Headrail
Release Using
Finger or Flat
Blade Screwdriver
Pull Headrail
from Bracket
1
2
3

19
© 2019 Kirsch Custom Window Coverings. All rights reserved. All trademarks used herein are the property of Kirsch or their respective owners. 09/19
Kirsch® is pr
oud to extend a 10-year limited warranty on all Kirsch Custom Window Covering products. This is part
of our commitment to providing the highe
st quality products, which has been our continued tradition since 1907.
COVERED
by a 10-Year
Limited Warranty
•
Kirsch Custom Window Covering products are
covered for defects in materials, workmanship
or failure to operate for 10 years from the date
of purchase (unless a shorter period is provided
below), provided that the original retail purchas-
er continues to own the product.
•
All internal mechanisms.
•
Fabric delamination.
•
Components, brackets and operational cords.
•
Repairs and/or replacements will be made with
like or similar parts or products. Fabric style, color
or components may vary depending on original
purchase date.
•
Kirsch automation components are covered for
5 years from the date of purchase.
NOT COVERED
by a 10-Year
Limited Warranty
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture, salt air) and discoloration or
fading over time.
• Normal maintenance associated with motors
and related accessories including, but not limited
to, recharging and replacement of batteries.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstalla-
tion.
Kirsch (o
r its licensed fabricator/distributor) will repair or replace the product or components found to be defective.
TO
OBTAIN WARRANTY SERVICE:
•
Contact your original dealer (place of purchase) for warranty assistance.
•
Contact Kirsch at 844-KIRSCH2 (844-547-7242) for technical support, certain parts free of charge, for assis-
tance in obtaining warranty service or for further explanation of our warranty.
NO
TE: In no event shall Kirsch or its licensed fabricator/distributor be liable or responsible for incidental or conse-
quential damages or
for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion
or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This
warr
anty gives you specific legal rights, and you may also have other rights which vary from state to state.
10-
Year Limited Warranty