KOBE Brillia CHX2224SQB-1 Troubleshooting guide

KOBE Range Hoods
Brillia Series
Model No.
Under Cabinet: CHX2224SQB-1 (24”)
CHX2230SQB-1 (30”)
CHX2236SQB-1 (36”)
Wall Mount: CHX2224SQB-WM-1 (24”)
CHX2230SQB-WM-1 (30”)
CHX2236SQB-WM-1 (36”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial
number ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to
[email protected] .
NO RETURN, NO REFUND, NO EXCHANGE IF:
1. PRODUCT HAS BEEN INSTALLED
2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3. MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 1
COMPONENTS OF PACKAGE.................................................................................................. 3
INSTALLATION.......................................................................................................................... 4
OPERATING INSTRUCTIONS..................................................................................................13
MAINTENANCE........................................................................................................................14
SPECIFICATIONS ....................................................................................................................15
MEASUREMENTS & DIAGRAMS.............................................................................................16
PARTS LIST..............................................................................................................................18
CIRCUIT DIAGRAM..................................................................................................................20
TROUBLE SHOOTING.............................................................................................................21
WARRANTY .............................................................................................................................22
WARRANTY INFORMATION FORM.........................................................................................24
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL W IRI N G MUS T BE DO N E B Y A PRO F ESSIO NAL A N D IN
ACCO RD ANCE W ITH NAT IONAL A ND LOCAL E LEC TRICAL CO DES

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIALAWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UPA BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as thosepublished
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box
Duct Cover Box
(Included in Wall Mount Hood ONLY)
CH1120DC-1
{A} KOBE Range Hood – 1
{B} Warranty Registration Card – 1
{C} Quick Ref Guide – 1
{D} Baffle Filters – 2 (24” & 30” hood)
– 3 (36” hood)
{E} Stainless Steel Spacers – 2 (30” hood
only)
{F} 6” round Plastic Exhaust – 1
{A}
{B} {C}
{D} {E}
{F}
{G} KOBE Duct Cover – 1
{H} Screws Package – 1
{I} Duct Cover Support – 2
{J} Duct Cover-Mounting Bracket – 1
{K} Hood-Mounting Bracket – 1
{G}
{H} {I}
{J } {K}
{L} 3-1/4” x 10” Exhaust – 1
{M} Top Vent Cover – 1
{L} {M}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR CONTACT
KOBE RANGE HOODS AT [phone].
3/16
“
x 3/8
”
(6PCS)
4 x 6mm
(
4
PCS)
Spacer attached to
hood (30” only)
Knob attached to
baffle filter
2 PCS
Optional Accessories: TVC20 (Top Vent Cover)
(Sold Separately)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top
to Hood Bottom (Minimum
26"to 30")
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26"
to 30")
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

5
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY
OCCUR.
Installation Contents
UNDER THE CABINET
WALL MOUNT
6
9

6
UNDER CABINET INSTALLATION
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. (Figure 1)
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the performance
of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power
supply and check the continuity of all wire
connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal joints between pipe sections.
- For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. (Figure 2)
- Using reference on Page 16 to measure and create
access opening for electrical wires and exhaust
under the cabinet.
Vent option installation
CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO
THE HOOD.
1. Choose the require vent option. Some installation
screws are already pre-attached to hood.
2. For 6” Round vent installation only:
-The 6” exhaust is already attached. (Figure 3)
Align and secure the 6” Round Plastic Collar {F}
to two screws on hood.
3. For Top 3-1/4” x 10” vent installation only:
-Remove attached 6” exhaust and discard. (Figure
3) Keep 13 screws to install 3-14” x 10” exhaust
& vent cover.
-Align and secure Top Vent Cover {M} and 3-1/4”
x 10” Exhaust {L} using 14 screws (13 screws
taken from 6” exhaust. (Figure 4)
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard. (Figure
3) Keep 13 screws to install vent covers.
- Remove duct knockout from back of the hood and
discard. (Figure 5) Unscrew 3-1/4” x 10” Vent
Cover from rear exhaust (located inside hood);
keep screws to install 3-1/4” x 10” exhaust.
Figure 1
Figure 2
Figure 3
Figure 4

7
- Align and secure Top Vent Cover {M} and 3-1/4”
x 10” Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust. (Figure 5)
- Attach the 3-1/4” x10” Exhaust {L} to rear exhaust
(located inside hood) using 10 screws taken from
rear vent cover. (Figure 6)
Hood Installation
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
And use a protective covering to protect cooktop
and/or countertop from damage.
5. Remove the bottom casing or baffle filters/stainless
steel spacers if necessary; arrange the electrical
wires to run through the 1” diameter hole on the top
or the rear of the hood.
6. Using references onTable 1 and measurements on
page 16, center the hood in place beneath the
cabinet and flush with the front of the cabinet.
7. Draw electrical wires through cabinet access
opening.
8. Use electrical drill to remove the knockout holes on
top of the range hood.
9. Place screw (not provided) into the exact center of
each knockout hole. Make sure all screws are in
place before tightening screws.
CAUTION : MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
Wiring to Power Supply
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.
- If hood is operating normally, connect three wires
(black, white and green) to house wires and cap
with wire connectors.
- Store wires in the wiring box.
Figure 5
Figure 6

8
Ductwork Installation
10. Use steel pipe to connect the exhaust on the hood
to the ductwork. Use duct tape to make all joints
secure and air tight.
Install Accessories
11. Place baffle filters & spacers underneath the hood.
(Figure 7)
Final Installation
12. Turn power ON in control panel. Check all lights
and fan operation.
13. Make sure to leave this manual for the homeowner.
Figure 7

9
WALL MOUNT INSTALLATION
***This installation required to have Duct Cover Model No. CH1120DC-1.
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 8.
- A straight, short venting run will allow the hood
to perform more efficiently.
- Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal the joints between pipe
sections.
- If necessary, prepare back wall frame with cross
framing lumber for secure installation. Using
references on Table 2 and measurements on
page 16-17, decide the level of the lumber.
Refer to Figure 9.
Vent option installation
CAUTION: USE HAND TOOLS ONLY. DO
NOT OVER TIGHTEN SCREWS. IT MAY CAUSE
DAMAGE TO THE HOOD.
1. Choose the require vent option. Some
installation screws are already pre-attached to
hood. Refer to Figure 14. Please use Screws
Package {H} with pre-attached screws for wall
mount installation.
2. For 6” Round vent installation only:
-The 6” exhaust is already attached. (Figure
10) Align and secure the 6” Round Plastic
Collar {F} to two screws on hood. Follow
instructions in Step 5 to attach Hood Mounting
Bracket {K} and two Duct Cover Support {I}
(Figure 14)
3. For Top 3-1/4” x 10” vent installation only:
-Remove attached 6” exhaust and discard.
(Figure 10) Keep 13 screws to install 3-14” x
10” exhaust & vent cover.
-Align Top Vent Cover {M} and 3-1/4” x 10”
Exhaust {L}. (Figure 11) Skip to Step 5 to
attach Hood Mounting Bracket {K} and two
Duct Cover Support {I} using 14 screws (13
screws taken from 6” exhaust. (Figure 14)
Figure 8
Figure 9
Figure 10
Figure 11

10
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 10) Keep 13 screws to install vent
covers.
- Remove duct knockout from back of the
hood and discard. (Figure 12) Unscrew 3-
1/4” x 10” Vent Cover from rear exhaust
(located inside hood); keep screws to install
3-1/4” x 10” Exhaust.
- Align Top Vent Cover {M} and 3-1/4” x 10”
Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust). (Figure 12) Follow instructions in
Step 5 to attach Hood Mounting Bracket {K}
and two Duct Cover Support {I} using 14
screws (13 screws taken from 6” exhaust).
(Figure 14)
- Attach the 3-1/4” x 10” Exhaust {L} to rear
exhaust (located inside hood) using 10
screws taken from rear vent cover. (Figure
13)
Hood Installation
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING AGAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.
5. Secure Hood-Mounting Bracket {K} and two
Duct Cover Support {I} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8”
screws {H} for Hood-Mounting Bracket {K}.
(Figure 14)
6. Using references on Table 2 and
measurements on page 16-17, mark the
leveling point of the hood. Position two
mounting screws (not provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 15.
7. Align Hood-Mounting Bracket {K} to the two
screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.
CAUTION : MAKE SURE HOOD IS
SECURE BEFORE RELEASING
Figure 12
Figure 13
Figure 14
Figure 15
Mounting Screws

11
Wiring to Power Supply
CAUTION : If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONALAND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
8. If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
9. Store wires in the wiring box.
Ductwork Installation
10. Use steel pipe to connect the exhaust on the
hood to the ductwork. Use duct tape to make
all joints secure and air tight.
Duct Cover Installation
11. Mark the position of the Duct Cover-Mounting
Bracket {J}. Use reference Efrom Table 2 and
measurements on page 16-17. Attach and
secure Duct Cover-Mounting Bracket {J} with
two screws (not provided). (Figure 16) NOTE:
Inner duct cover will cover the duct cover-
mounting bracket.
12. Position the entire duct cover up onto the hood.
13. Secure the inner duct cover with two (3/16” x
3/8”) screws {H} to the duct cover-mounting
bracket. Shown in Figure 17.
14. Fasten outer duct cover to Duct Cover Support
{I} with four (4 x 6 mm) screws {H}.
Figure 16
Figure 17
Attach Together

12
Install Accessories (For Baffle Filter models)
15. Place baffle filters & spacers underneath the
hood. (Figure 18)
Final Installation
16. Turn power ON in controlpanel. Check all lights
and fan operation.
17. Make sure to leave this manual for the
homeowner.
Figure 18

13
OPERATING INSTRUCTIONS
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.
To operate the fan function
•Press button to choose from speed.
oQ = QuietMode™ speed
oL = Low speed
oH = High speed
•Press “OFF” to turn fan off.
To operate the light function
•Press the Light Control to turn lights on and off.
will be displayed in LED Display.

14
MAINTENANCE
For optimal performance, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of
the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the
stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to hood
finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use
dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allowsalt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals, which
may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.
For Baffle Filter models only: to Clean Baffle Filter/Spacers
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL (IF ANY)
REGULARLY TO PREVENT OVERFLOW.
1. Remove all the baffle filters, spacers and oil tunnel (if any).
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
CAUTION: SHARP EDGES
(Note: Baffle Filters are top rack dishwasher safe.)

15
SPECIFICATIONS
MODEL
/
SIZE
For Under Cabinet Application For Wall Mount Application
CHX2224SQB-1 (24”) CHX2224SQB-WM-1 (24”)
CHX2230SQB-1 (30”) CHX2230SQB-WM-1 (30”)
CHX2236SQB-1 (36”) CHX2236SQB-WM-1 (36”)
COLOR
18-Gauge Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
232W / 2.21A
NUMBER OF
BLOWER
2
DESIGN
Seamless / Satin Finish
BLOWER
TYPE
Twin Vertical Turbine Impeller
EXHAUST
Top:
6"Round
3-1/4"x 10"Rectangular (Option with TVC20)
Rear:
3-1/4"x 10"Rectangular (Option with TVC20)
CONTROLS
Mechanical Push Button
LIGHTS
3-watt LED Lights x 2
HOOD DIMENSION
(W x D x H)
CHX2224SQB
-
1 and CHX2224SQB
-
WM
-
1
23-3/4” x 22” x 5-7/8”
CHX2230SQB-1 and CHX2230SQB-WM-1 29-3/4” x 22” x 5-7/8”
CHX2236SQB-1 and CHX2236SQB-WM-1 35-3/4” x 22” x 5-7/8”
OPTIONAL ACCESSORIES
(W x D x H)
1)
Two
-
Piece Adjustable Duct Cover
(Included in Wall Mount Hood)
CH1120DC-1: 11-13/16"x 10-7/16"x (min 22” ~ max 41")
2) 30"Stainless Steel Back Panel
SSP30: 30"x 1/10"x 32"
3) 36"Stainless Steel Back Panel
SSP36: 36"x 1/10"x 32"
HOOD WEIGHT (lbs) Net Gross
CHX2224SQB
-
1 (24”)
33.0 40.0
CHX2230SQB
-
1 (30”)
37.5 44.0
CHX2236SQB
-
1 (36”)
41.0 48.5
SPEED
QuietMode™
Low
High
Air Capacity (cfm)
300 510 680
Sone* (dB)
1.0 3.0 5.0
*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

16
MEASUREMENTS & DIAGRAMS
***All inch measurements are converted from millimeters. Inch measurements are estimated.
***All measurements in ( ) are millimeters.
-FOR UNDER THE CABINET-
MODEL NO.:
CHX2224SQB
-
1 (24”)
CHX2230SQB-1 (30”)
CHX2236SQB-1 (36”)
24” & 30" = Knockout Holes "A"
36" = Knockout Holes "B"
- FOR WALL MOUNT (DUCT COVER IS INCLUDED) –
MODEL NO.:
CHX2224SQB
-
WM
-
1 (24”)
CHX2230SQB-WM-1 (30”)
CHX2236SQB-WM-1 (36”)

17
***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket
***Duct Cover Support