KOBE CH0036SQB Troubleshooting guide

KOBE Brand Range Hood
Model No.: CH0030SQB (30'')
CH0036SQB (36'')
CH0042SQB (42'')
CH0048SQB (48'')
CH-100 SERIES – 18
'' HEIGHT
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

{THIS PAGE LEFT PURPOSELY BLANK}

- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 4
COMPONENTS OF PACKAGE ................................................................................................. 3
INSTALLATION ......................................................................................................................... 4
UNDER THE CABINET INSTALLATION.................................................................................6
STAND ALONE INSTALLATION.............................................................................................9
OPERATING INSTRUCTIONS ................................................................................................ 12
MAINTENANCE....................................................................................................................... 13
SPECIFICATIONS................................................................................................................... 15
MEASUREMENTS & DIAGRAMS............................................................................................ 16
PARTS LIST............................................................................................................................ 22
CIRCUIT DIAGRAM................................................................................................................. 26
DISCLAIMER........................................................................................................................... 28
WARRANTY............................................................................................................................ 29
PRODUCT REGISTRATION.................................................................................................... 30
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
AL L W IRING MUST B E DONE BY A PR OF ES S IONA L A ND IN
ACCORDA NCE W ITH NATIONA L A ND LO CA L ELECT RICA L CO DE S.

IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces
or garages.
NOTE - This warranty is invalid without an authorized agent’s receipt or if
unit is damaged due to misuse, poor installation, improper use,
mistreatment, negligence or any other circumstances beyond the
control of KOBE RANGE HOODS authorized agents. Any repair
carried out without the supervision of KOBE RANGE HOODS
authorized agents will automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any
damages to personal property or real estate or any bodily injuries
whether caused directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
- Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
- Always turn hood ON when cooking at high heat.
- Use high settings on cooking range ONLY when necessary.
- Do not leave cooking range unattended when cooking.
- Always use cookware and utensils appropriate for the type and amount of food prepared.
- Use this unit only in the manner intended by the manufacturer.
- Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
- Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a close fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UPA BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
• Extinguish any open flame.
• Do not try to turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company
and Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD
–
Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If
equipped, the fluorescent light bulb contains small amounts of
mercury, which must be recycled or disposed of according to Local,
State, and Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
OPTIONAL RECIRCULATING KIT ALSO AVAILABLE.
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE
WWW.KOBERANGEHOODS.COM OR CONTACT KOBE RANGE HOODS AT [phone].
RANGE HOOD BOX
 KOBE Range Hood – 1
 Warranty Registration Card –1
 Instructions Manual – 1
 Baffle Filter
-2 (30”, 36”, 42”)
-3 (48”)
 Stainless Steel Spacer
-2 (30”)
-2 (36”)
-3 (42”)
-2 (48”)
 Oil Tunnel – 1
 Ducting Transition – 1
 Screw Package for Transition – 1
 Hood-Mounting Bracket-2
 Screw Package for Hood-Mounting Bracket w/
Rubber Stand –1
 
  
 


DUCT COVER KIT (Sold Separately)
Option Of:
Model No. CH0030DC-12 for 30'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Model No. CH0036DC-12 for 36'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Model No. CH0042DC-12 for 42'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Model No. CH0048DC-12 for 48'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
3/16" X 3/8" (8 pc)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTION BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to Table 1. (All calculation in inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Height of Counter Top to Hood Bottom
(Recommended 27'' to 30'')
[(A – B) – (D + E)]
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Height of Counter Top to Hood Bottom
(Recommended 27'' to 30'')
D = Height of Hood
E - Height of Duct Cover
F = Height of the Hood Installation
[A – (B+C)]

5
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: USING ELECTRICAL SCREWDRIVERS MAY CAUSE DAMAGE TO THE HOOD.
Installation Table of Contents
UNDER THE CABINET INSTALLATION................................................................................6
Preparation Before Installation................................................................................................6
Hood Installation ........................................................................................................................6
Ductwork Installation.................................................................................................................7
Wiring to Power Supply.............................................................................................................7
Final Assembly ...........................................................................................................................7
STAND ALONE INSTALLATION ...........................................................................................9
Preparation Before Installation................................................................................................9
Hood Preparation Before Installation.....................................................................................9
Hood Installation ........................................................................................................................9
Wiring to Power Supply...........................................................................................................10
Duct Cover Installation............................................................................................................11
Final Assembly .........................................................................................................................11

6
UNDER THE CABINET INSTALLATION
Preparation Before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD, PREVENT
DEBRIS FROM ENTERING THE VENT OPENING.
• Decide the location of the venting pipe from the hood
to the outside. Refer to Figure 1.
• A straight, short vent run will allow the hood to
perform more efficiently.
• Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the performance
of the hood.
• Temporarily wire the hood to test for proper operation
before installing.
• Important: Peel protective film off the hood, if
any.
• Use duct tape to seal joints between pipe sections.
• For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. Refer to Figure 2.
• Using references in TABLE 1 on page 4 and
Measurements and Diagrams on page 18, create
access opening for electrical wires and hood exhaust
under the cabinet.
Hood Installation
CAUTION: If moving the cooking range is necessary
to install the hood, turn off the power on an electric
range at the main electrical box. SHUT OFF THE GAS
BEFORE MOVING A GAS RANGE.
1. Puncture the knockout holes (for mounting under the
cabinet) on the hood as shown in Figure 3.
2. Attach ducting transition to hood exhaust with ten
(3/16” x 3/8”) screws (included). Shown in Figure 4.
3. If necessary, attach two rubber stands (included) with
adhesive tape (included) to the back corners of the
hood.
4. Draw electrical wires through cabinet access opening.
5. Center the hood beneath the cabinet and flush with the
front of the cabinet.
6. From inside of the hood, place screw (not included)
into the center of each knockout hole and secure to
cabinet bottom. Once all mounting screws are in place,
finish tightening screws until secure. CAUTION:
MAKE SURE HOOD IS SECURE BEFORE
RELEASING.
7. For safety purpose, pre-drilled mounting holes are
provided through the back of the hood. For a more
secure installation, use as many mounting holes as
needed to secure from the inside of hood (screws not
included).
Figure 1
Figure 2
Figure 3
Figure 4

7
Ductwork Installation
8. Use 8” round steel pipe (follow building codes in your
area) to connect the ducting transition on the hood to
the ductwork above. Use duct tape to make all joints
secure and air tight. Refer to Figure 5.
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE HOOD
MUST BE PROPERLY GROUNDED. MAKE SURE THIS
IS DONE BY QUALIFIED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE NATIONAL
AND LOCAL ELECTRICAL CODES.
BEFORE CONNECTING WIRES, SWITCH POWER OFF
AT SERVICE PANEL TO PREVENT POWER FROM
BEING SWITCHED ON ACCIDENTALLY.
9. Connect electrical wires.
- Connect three wires (black, white and green) to
house wires and cap with wire connectors.
Connect wires according to their colors (i.e. black to
black, white to white, and green to green). See
Figure 6.
- Store wires in the wiring box.
Final Assembly
CAUTION: Install heating lamps last.
10. Drop oil tunnel into recess support near rear of hood.
Refer to Figure 7.
11. Install baffle filters and stainless spacer(s). Refer to
Measurements and Diagrams on page 21 for baffle
filter and stainless spacer placement. Angle baffle filter
toward back of hood . Push baffle filter up until
almost level . Slide forward into recess behind the
front of hood . Lower baffle filter . Slide back until
it fits into resting position . Refer to Figure 8.
12. Repeat for all baffle filters and spacers.
13. Install heating lamps (not included), 120 Volts 175
Watts max. each.
Figure 5
Figure 6
Figure 7

8
14. Turn power ON in control panel. Check all lights and
fan operation.
15. Make sure to leave this manual for the homeowner
Figure 8

9
WALL MOUNT INSTALLATION
***Follow these installations only if installing with an optional duct cover:
Preparation Before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
•Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 9.
•A straight, short vent run will allow the hood to
perform more efficiently.
•Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the performance
of the hood.
•Use duct tape to seal the joints between pipe
sections.
•If necessary, prepare back wall frame with cross
framing lumber for secure installation.
•Using references in Table 2 on page 4 and
Measurements and Diagrams on pages 19-20,
decide the level of the lumber. Refer to Figure 10.
Hood Preparation Before Installation
•Temporarily wire the hood to test for proper
operation before installing.
•Important: Peel protective film off the hood
and the duct cover (if any).
•Attach ducting transition to hood exhaust with ten
(3/16” x 3/8”) screws (included). Refer to Figure
11.
•If necessary, attach two rubber stands (included)
with adhesive tape (included) to the back corners
of the hood.
•Use eight (3/16” x 3/8”) screws (included) to attach
the two hood-mounting brackets (included) to the
back of the hood. Refer to Figure 12.
Hood Installation
CAUTION: If moving the cooking range to
install the hood is necessary, turn off the
power on an electric range at the main
electrical box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE.
1. Using references in Table 2 on page 4 and
Measurements and Diagrams on pages 19-20,
Figure 9
Figure 10
Figure 11
Figure 12

10
mark the leveling point of the hood. Position two
mounting screws (not included) on the wall,
leaving 1/8” away from the wall. Refer to Figure 13
2. Align hood-mounting bracket to the two screws
on the wall and hook hood into place. Tighten
screws to secure hood to the wall.
3. For safety purpose, pre-drilled mounting holes
are provided through the back of the hood. For a
more secure installation, use as many mounting
holes as needed to secure from the inside of
hood (screws not included).
CAUTION: MAKE SURE HOOD IS SECURE
BEFORE RELEASING.
WALL
Figure 13
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED. MAKE
SURE THIS IS DONE BY QUALIFIED ELECTRICIAN
IN ACCORDANCE WITH ALL APPLICABLE
NATIONAL AND LOCAL ELECTRICAL CODES.
BEFORE CONNECTING WIRES, SWITCH POWER
OFF AT SERVICE PANEL AND LOCK SERVICE
PANEL TO PREVENT POWER FROM BEING
SWITCHED ON ACCIDENTALLY.
4. Connect the electrical wires.
-Connect three wires (black, white and green)
to house wires and cap with wire connectors.
Connect according to color: black to black,
white to white, and green to green as shown
in Figure 14.
-Store wires in the wiring box.
Figure 14

11
Duct Cover Installation
5. Use 8” round steel pipe (follow building codes in
your area) to connect the ducting transition on
the hood to the ductwork above. Use duct tape
to make all joints secure and air tight. Refer
Figure 15. Slide the duct cover onto the hood.
6. Use 3/16” x 3/8” screws (included) to attach duct
cover to hood.
Figure 15
Final Assembly
CAUTION: Install heating lamps last.
7. Drop oil tunnel into recess support near rear of
hood. Refer to Figure 16.
8. Install baffle filters and stainless spacer(s).
Refer to Measurements and Diagrams on page
21 for baffle filter and stainless spacer placement.
Angle baffle filter toward back of hood . Push
baffle filter up until almost level . Slide forward
into recess behind the front of hood . Lower
baffle filter . Slide back until it fits into resting
position .Angle baffle filter toward back of hood
. Refer to Figure 17.
9. Repeat for all baffle filters and spacers.
10. Install heating lamps (not included), 120 Volts
175 Watts max. each.
11. Turn power ON in control panel. Check all
lights and fan operation.
12. Make sure to leave this manual for the
homeowner.
Figure 16
Figure 17

12
OPERATING INSTRUCTIONS
This KOBE hood is equipped with four electronic controls with a 10-second standby startup & 30-
second delay shutoff, powerful centrifugal squirrel cage with baffle filters, bright 12-volt 20-watt halogen
lights, and heating lamp sockets (lamps not included).
The four electronic controls are Light Control, Speed Control A, Speed Control B and the Power Control
(On/Off). Refer to Figure 18.
Figure 18
TURN ON:
•Press Power Control (On/Off) button once.
(Note: If any Control button is not pressed within 10 seconds, power will be automatically
turned off).
•The KOBE hood will start on Low speed. Each press of the Speed Control button will
cycle through the various speeds.
•Press Speed Control A button to cycle from Low, QuietMode

, High, or Medium.
Press Speed Control B button to cycle from Low, Medium, High or QuietMode

.
(Note: Speed Control A or B will operate both fans. These two speed buttons will allow you
to change the speed quicker.)
•Press Light Control button to turn halogen light on. The light has three settings: High,
Low and Off
•Press the back Red button to turn on heating lamp.
(Note: Heating lamps are sold separately. Heating lamps required 120-volt, 175-watt.)
TURN OFF:
•Press Power Control (On/Off) button once, panel lights will flash and power will be
completely shut off after 3 minutes.
OR
•Press Power Control (On/Off) button twice, all power will be shut off immediately.
•If only the lights are on, pressing Power Control (On/Off) button once will turn power
off after 30 seconds.
Speed ControlA
Power Control
Speed
Control B
Light Control

13
MAINTENANCE
SAFETY WARNING
NEVER PUT YOUR HAND INTO AREA HOUSING THE FAN WHILE THE FAN IS
OPERATING.
For optimal operation, clean range hood and all baffle/spacer/filter/oil tunnel/oil container regularly.
To Clean Hood Surface
CAUTION
: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve the appearance of the hood.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface
of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of
the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage
to hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn
spots. Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.
To Clean Baffle, Spacer, Filter, Oil Tunnel and Oil Container
CAUTION
: DRAIN OIL FROM BAFFLES, SPACER(S), FILTERS, OIL TUNNEL(S) AND OIL
CONTAINERS BEFORE OIL AND RESIDUE CAN OVERFLOW.
1. Remove all baffles, spacer(s), filters, oil tunnel(s), and oil containers. Follow directions for
installation in reverse.
2. Discard oil and residue.
3. Wash with warm soapy water. Dry thoroughly before replacing.
(Note: Stainless Steel Baffles, Stainless Steel Spacer(s) & Stainless Steel Oil Tunnel are top
rack dishwasher safe.)

14
To Replace Light Bulb
CAUTION
: HALOGEN LIGHT UNIT MAY BE HOT! WAIT UNTIL UNIT IS COOL.


 

 

 


1. Make sure all controls are off, and range hood is unplugged.
2. Place a flat-head screwdriver between light cover and housing to remove cover .
3. Gently pull defective bulb straight out and discard. Light bulbs should be 12V 20W
maximum.
4. Wear a cotton glove or use a cloth to handle the replacement bulb (do not handle with bare
fingers as this may shorten the life of the bulb). Push gently but securely into light socket.
NOTE: DO NOT PUSH TOO HARD AS BULB “LEGS” MAY BREAK OFF.
5. Replace light cover .
6. Turn range hood ON to test for operation.

15
SPECIFICATIONS
CH0030SQB / 30”
CH0036SQB / 36”
CH0042SQB / 42”
MODEL / SIZE
CH0048SQB / 48”
DESIGN 18-Gauge Seamless Commercial Stainless Steel
CONSUMPTION /AMPERE 702W / 5.85A – 30”, 36”
722W / 6.02A – 42”, 48”
VOLTAGE 120V 60Hz
NUMBER OF MOTORS 1
FAN TYPE: CENTRIFUGAL Squirrel Cage
EXHAUST Top Transition Rectangular to 8” Round x 1
CONTROLS Electronic Control (4 Buttons) –
10-Second Standby Startup
3-Minute Delay Shutoff
30” / 36” - 12V20W x 2HALOGEN LIGHTS 42” / 48” - 12V20W x 3
HEATING LAMP SOCKET 120V 175W Max. x 2 (Lamps Not Included)
(CH0030SQB) 29-3/4” x 24” x 18”
(CH0036SQB) 35-3/4” x 24” x 18”
(CH0042SQB) 41-3/4” x 24” x 18”
HOOD DIMENSION
(W X D X H)
(CH0048SQB) 47-3/4” x 24” x 18”
Original Kit ---Duct Cover
(CH0030DC-12) – 30” x 12” x 12”
(CH0036DC-12) – 36” x 12” x 12”
(CH0042DC-12) – 42” x 12” x 12”
(CH0048DC-12) – 48” x 12” x 12”
Stainless Steel Back Panel
(SSP 30) 30” x 1/10” x 32”
OPTIONALACCESSORIES (Not Included)
(W X D X H)
(SSP 36) 36” x 1/10” x 32”
Net Gross
(CH0030SQB) 70 84
(CH0036SQB) 75 93
(CH0042SQB) 84 104
HOOD WEIGHT (lbs)
(CH0048SQB) 92 115
QuietMode™ Low Medium HighBlower Air Capacity (cfm)* 400 600 800 1000
Sone** 1.4 3.5 7.0 8.0
*In House Test. HVI Standard.
**Specifications subject to change without notice.

16
MEASUREMENTS & DIAGRAMS
All ( ) are in millimeter.
All inch measurements are converted from millimeters. Inch measurements are estimated.
- FOR UNDER THE CABINET -
MODEL NO: CH0030SQB
CH0036SQB
CH0042SQB
CH0048SQB

17
- FOR UNDER THE CABINET – (Cont.)