KOBE RAX21 SQB-X Series Troubleshooting guide

KOBE Range Hoods
Brillia Series
RAX21 SQB-X Series
Under Cabinet Model:
RAX2130SQB-1 (30”) / RAX2130SQB-2 (30”)
RAX2136SQB-1 (30”) / RAX2136SQB-2 (36”)
RAX2142SQB-1 (42”) / RAX2142SQB-2 (42”)
Wall Mount Model:
RAX2130SQB-WM-1 (30”) / RAX2130SQB-WM-2 (30”)
RAX2136SQB-WM-1 (36”) / RAX2136SQB-WM-2 (36”)
RAX2142SQB-WM-1 (42”) / RAX2142SQB-WM-2 (42”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of package(s).
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEMS:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIALS.
2. Have your invoice as proof of purchase and product serial number
ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, email [e-mail]
NO RETURN, NO REFUND, NO EXCHANGE IF:
1.PRODUCT HAS BEEN INSTALLED
2.KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3.MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ........................................................................1
COMPONENTS OF PACKAGE ......................................................................................3
INSTALLATION...............................................................................................................5
OPERATING INSTRUCTIONS .....................................................................................10
MAINTENANCE............................................................................................................11
SPECIFICATIONS ........................................................................................................12
MEASUREMENTS & DIAGRAMS.................................................................................13
PARTS LIST..................................................................................................................14
CIRCUIT DIAGRAM......................................................................................................16
TROUBLE SHOOTING.................................................................................................17
WARRANTY..................................................................................................................18
WARRANTY INFORMATION FORM............................................................................20
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND
IN ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES
Control Number: 5011098

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1. Installation and electrical wiring must be done by qualified professionals and in accordance with
all applicable codes and standards, including fire-rated construction.
2. When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other
hidden utilities.
3. Ducted fans must be vented to the outside.
a. Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT
SERVICE PANEL.
b. Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air
properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics,
crawl spaces or garages.
NOTE
-
This warrant is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
authorized agents. Any repair carried out without the supervision of KOBE
authorized agents automatically void the warranty.
-
KOBE will not be held responsible for any damages to personal property
or real estate or any bodily injuries whether caused directly or indirectly
by the range hood.
WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high setting on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

2
What to Do in the Event of a Range Top Grease Fire
1. SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do
not go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
2. NEVER PICK UP A BURNING PAN –You May Get Burned.
3. DO NOT USE WATER, including wet dishcloths or towels –a steam blast will result.
4. Use an extinguisher ONLY if:
a. You have a Class A, B, C extinguish and know how to operate it.
b. The fire is small and contained in the area where it started.
c. The fire department has been called.
d. You can fight the fire with your back to an exit.
What TO Do If You Smell Gas
1. Extinguish any open flame.
2. Do not try to turn on the lights or any type of appliance.
3. Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1. For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2. To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3. Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4. Activating any switch may cause ignition or an explosion.
5. Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCH HAZARD –Can result in serious injury or death.
Disconnected appliance from electric power before servicing. If
equipped, the fluorescent light bulb contains small amount of mercury,
which must be recycled or disposed of according to Local, State, and
Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all materials for returns or refunds)
For Under Cabinet Application
Model No.: RAX2130SQB-1 (30”) / RAX2130SQB-2 (30”)
RAX2136SQB-1 (36”) / RAX2136SQB-2 (36”)
RAX2142SQB-1 (42”) / RAX2142SQB-2 (42”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} 6” Round Exhaust with Rubber Plate x 1
{E} Baffle Filter x 2 (for 30”)
x 3 (for 36” and 42”)
{F} Flapper x 2
{G} Screws
{A} {B} {C}
{D} {E} {F}
{G}
•FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT 626-775-8880.
*knob is attached to the filters
Size: 4*16
QTY: 6pcs
Size: 4*35
QTY: 2pcs

4
(Must keep all materials for returns or refunds)
For Wall Mount Application
Model No.: RAX2130SQB-WM-1 (30”) / RAX2130SQB-WM-2 (30”)
RAX2136SQB-WM-1 (36”) /RAX2136SQB-WM-2 (36”)
RAX2142SQB-WM-1 (42”) / RAX2142SQB-WM-2 (42”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} 6” Round Exhaust with Rubber Plate x 1
{E} Baffle Filter x 2 (for 30”)
x 3 (for 36” and 42”)
{F} Flapper x 2
{G} Duct Cover
{H} Duct Cover-Mounting Bracket
{I} Screws
{A} {B} {C} {D}
{E} {F} {G} {H}
{I}
•FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT 626-775-8880.
*knob is attached to the filters
Size: 4*16
QTY: 6pcs
Size: 4*35
QTY: 4pcs
Size: 4*8
QTY: 2pcs

5
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculations in inches).
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard 36”)
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E = Height of Duct Cover [F –D]
F = Height of the Hood Installation
[A –(B+C)]
SAFETY WARNING
•HOOD MAY HAVE SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING, OR SERVICING.
•BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE
HOOD MAY OCCUR. USING HAND TOOLS IS RECOMMENDED. DO NOT OVER
TIGHTEN SCREWS.
•MAKE SURE TO PREVENT ANY DEBRIS FROM ENTERING THE VENT OPENING TO
AVOID DAMAGE OR MALFUCTION.

6
UNDER CABINET INSTALLATION
Before Installation
1. Read any provided document(s).
2. Test the range hood by temporarily connecting it to an outlet and turning ON the fan and lights.
3. If you run into any problems, contact KOBE Range Hoods.
Venting Requirements
4. The range hood has top 6” round exhaust (default).
5. Decided the location of the venting pipe from the hood to the outside. A straight, short vent run
will allow the hood to perform more efficiently. Try to avoid elbows, transitions, and long run as
much as possible as this may reduce the performance of the hood. Make sure that the duct work
leads to the outside.
6. It is recommended to use metal/aluminum duct/pipe with a uniform size (ex. 6” round pipe from
range hood to the outside).
7. If an elbow is necessary, a minimum of 12” straight run is necessary before the elbow.
Clearance
8. Clearance is the distance between the cooktop and the bottom of the range hood. The
recommended minimum clearance for this model is 26” and the maximum clearance is 30”.
9. It is important to install the hood at the recommended clearance. Installing too low could result in
damage and/or fire hazard while installing too high may result in reduced performance and
efficiently.
Hood Installation
10. Make sure the cabinet has full access opening for the
hood as shown on Figure 1.
11. Using reference on TABLE 1 and measurements on page
XX to mark the leveling point for hood-mounting bracket
inside the cabinet.
12. Secure two 4*35 screws (provided) inside the cabinet
leaving 1/8” away from the cabinet as shown on Figure 2.
13. Align hood-mounting bracket to the mounting screws
inside the cabinet and hook the hood into place. Secure
and tighten the mounting screws. (Figure 2).
Ductwork
14. Put the two flappers on 6” round exhaust vent adapter.
NOTE: striped side of the flapper is facing out.
15. Attached the rubber plate to the bottom of 6” round
exhaust vent adapter then attached to the exhaust
opening and use six 4*6 screws to secure it.
16. Use steel pipe to connect the 6” round exhaust on the
hood to the ductwork above. Use duct tape to make all
joints secure and air tight. Refer to Figure 3.
Figure 1
Figure 2

7
Electrical Wire
17. Connected the range hood to an outlet.
18. If hardware is desired, cut off the plug and connect three
wires (black, white, and green) to the outlet wires and cap
with wire connectors. Connect the wires according to color
(ex. black to black).
Finish
19. Remove any protective film from the hood, if any.
20. Before using, make sure that any accessories such as
baffle filters are properly installed where applicable.
21. Test the range hood to see if it is working properly.
THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.
Figure 3