Troubleshooting
To avoid problems with the pasta maker, read all of the usage notes and refer to these
troubleshooting tips prior to calling the customer support team.
Appliance stops while mixing or extruding Hold the mixing container up against the back
wall of the unit base. There is an interlocking
safety switch which may have been triggered if
the container or lid were not fit properly.
If the unit stops while in the MIX mode, you
can also turn the unit off, open the lid and
remove any pasta dough stuck under it. Refit
and close the lid properly and switch the unit
back on.
Appliance won't start Check that the unit is plugged in properly,
both buttons are switched on, the lid is latched
securely and that the container is firmly up
against the back wall.
Delayed starting The motor has a slight inbuilt delay system to
get the unit functioning prior to parts moving.
This is completely normal.
Cleaning problems You will find the parts easier to clean if you
leave the parts to dry in the air for one hour.
Slow extrusion or no pasta extruding at all Dough needs to be the correct consistency.
Place the pasta grid in warm water for several
minutes prior to making pasta.
Can't remove the locking ring Switch to MIX mode for several seconds. This
will relieve pressure on the locking ring and
pasta grid.
Appliance is noisy The general operation of this unit will create
noise, however loud clunks or thumping are
not normal. Turn the unit off and check that
the appliance is assembled correctly.
Friction-steam from the grid There may be some hot steam escaping from
the pasta grid. This is completely normal. Do
not touch the grid when hot during and
immediately after extrusion.
No pasta grid or cups The pasta grid is stored in the compartment
underneath the mixing container. One of the
grids will already be installed on the front of
the evacuation tube.
CLEANING
After use, unplug appliance, wait for unit to shut down completely then remove all accessories.
Clean all of the accessories thoroughly with hot soapy water.
Thoroughly rinse all flour, pasta and soap from all of the parts and allow to dry completely
before storing.
If necessary, the unit base can be cleaned with a slightly moist cloth.
Never allow water to penetrate into the interior of the unit base.
Storage
Store unit in a dry place, away from direct sunlight and out of reach of children.