Konica Minolta Magicolor 2590 MF User manual

SERVICE MANUAL
2007.082007.08
Ver. 1.0Ver. 1.0
FIELD SERVICE
magicolor 2590MF
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FIELD SERVICE TOTAL CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1
IMPORTANT NOTICE ................................................................................................S-1
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1
SAFETY WARNINGS .................................................................................................S-2
WARNING INDICATIONS ON THE MACHINE ........................................................S-18
MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20
Composition of the service manual ................................................................................. C-1
Notation of the service manual ....................................................................................... C-2
magicolor 2590MF Main body
General...........................................................................................................................1
Maintenance ................................................................................................................... 7
Adjustment/Setting........................................................................................................81
Troubleshooting...........................................................................................................233
Appendix.....................................................................................................................287
Auto Document Feeder Unit
General...........................................................................................................................1
Maintenance ................................................................................................................... 3
Adjustment/Setting........................................................................................................15
Troubleshooting.............................................................................................................23
Lower Feeder Unit
General...........................................................................................................................1
Maintenance ................................................................................................................... 3
Troubleshooting.............................................................................................................11
Duplex Option
General...........................................................................................................................1
Maintenance ................................................................................................................... 3
Troubleshooting.............................................................................................................15
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SERVICE MANUAL
2007.08
Ver. 1.0
FIELD SERVICE
Main body
magicolor 2590MF
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magicolor 2590MFGeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Aug. 2007
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CONTENTS
magicolor 2590MF Main body
General
1. System configuration...............................................................................................1
2. Product specifications ............................................................................................. 2
2.1 Fax specifications .................................................................................................5
Maintenance
3. Periodic check.........................................................................................................7
3.1 Maintenance parts................................................................................................7
3.1.1 Replacement parts........................................................................................7
3.1.2 Cleaning parts...............................................................................................8
3.2 Concept of parts life..............................................................................................9
3.3 Maintenance procedure......................................................................................10
3.3.1 Paper feed roller..........................................................................................10
3.3.2 PH window..................................................................................................12
3.3.3 Toner cartridge (C/M/Y/K)...........................................................................13
3.3.4 Drum cartridge............................................................................................16
3.3.5 Transfer belt unit..........................................................................................17
3.3.6 2nd transfer roller........................................................................................18
3.3.7 Fusing unit ..................................................................................................20
4. Firmware upgrade.................................................................................................25
4.1 Controller firmware upgrading ............................................................................25
4.1.1 Preparations for firmware upgrading...........................................................25
4.1.2 Upgrading procedure ..................................................................................25
4.2 NIC firmware upgrading......................................................................................27
4.2.1 Preparations for firmware upgrading...........................................................27
4.2.2 Upgrading procedure ..................................................................................27
5. Other.....................................................................................................................29
5.1 Disassembly/Adjustment prohibited items..........................................................29
5.2 Disassembly/assembly list (other parts).............................................................30
5.3 Disassembly/Assembly procedure......................................................................31
5.3.1 Top cover.....................................................................................................31
5.3.2 Rear cover...................................................................................................31
5.3.3 Left cover ....................................................................................................32
5.3.4 Right cover..................................................................................................32
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5.3.5 Paper feed cover......................................................................................... 33
5.3.6 Front cover.................................................................................................. 33
5.3.7 Original glass unit....................................................................................... 34
5.3.8 Operation board (OPB)............................................................................... 35
5.3.9 Operation key board (OKB) ........................................................................ 37
5.3.10 USB board (USB) ....................................................................................... 38
5.3.11 Image processing board (IPB).................................................................... 39
5.3.12 Printer control board (PRCB)...................................................................... 41
5.3.13 DC power supply 1 (DCPU1)...................................................................... 42
5.3.14 DC power supply 2 (DCPU2)...................................................................... 44
5.3.15 High voltage unit (HV)................................................................................. 44
5.3.16 Waste toner near full detect board/LED (WTDTB/LED).............................. 46
5.3.17 NCU board.................................................................................................. 47
5.3.18 LAN board................................................................................................... 48
5.3.19 Scanner unit................................................................................................ 49
5.3.20 IR unit ......................................................................................................... 50
5.3.21 PH unit........................................................................................................ 53
5.3.22 Paper feed unit............................................................................................ 58
5.3.23 Main motor (M1) ......................................................................................... 59
5.3.24 Power supply cooling fan motor (FM1) ....................................................... 60
5.3.25 Ventilation fan motor (FM2)......................................................................... 63
5.3.26 Fusing motor (M4) ...................................................................................... 65
5.3.27 Developing motor (M3) ............................................................................... 66
5.3.28 Rack motor (M2)......................................................................................... 67
5.3.29 Scanner motor (M5).................................................................................... 68
5.3.30 IR cooling fan motor (FM3)......................................................................... 69
5.3.31 Tray1 paper pick-up solenoid (SD1)............................................................ 70
5.3.32 Registration roller solenoid (SD2)............................................................... 70
5.3.33 Pressure/retraction solenoid /cleaning blade (SD3).................................... 71
5.3.34 Pressure/retraction solenoid /2nd image transfer (SD4)............................. 73
5.3.35 Temperature/humidity sensor (TEM/HUMS)............................................... 74
5.3.36 IDC sensor (IDC)........................................................................................ 75
5.3.37 Torque limiter.............................................................................................. 75
5.3.38 Inlet assy..................................................................................................... 77
5.3.39 Speaker (SP) .............................................................................................. 80
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Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Aug. 2007
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Adjustment/Setting
6. How to use the adjustment section .......................................................................81
7. Description of the control panel.............................................................................82
7.1 Control panel display..........................................................................................82
7.1.1 Main screen ................................................................................................82
7.1.2 Toner supply screen....................................................................................82
8. Menu mode ........................................................................................................... 83
8.1 Menu mode function tree....................................................................................83
8.2 MACHINE SETTING...........................................................................................86
8.2.1 AUTO PANEL RESET.................................................................................86
8.2.2 ENERGY SAVE MODE...............................................................................86
8.2.3 LCD CONTRAST........................................................................................86
8.2.4 LANGUAGE ................................................................................................86
8.2.5 LAMP OFF TIME ........................................................................................86
8.2.6 BUZZER VOLUME......................................................................................87
8.2.7 INITIAL MODE............................................................................................87
8.2.8 TONER EMPTY STOP................................................................................87
8.2.9 TONER NEAR EMPTY...............................................................................87
8.2.10 AUTO CONTINUE.......................................................................................87
8.2.11 CALIBRATION ............................................................................................88
8.2.12 REMOTE MONITOR...................................................................................88
8.3 PAPER SOURCE SETUP...................................................................................89
8.3.1 TRAY1 PAPER............................................................................................89
8.3.2 TRAY2 PAPER............................................................................................89
8.4 COPY SETTING.................................................................................................90
8.4.1 MODE .........................................................................................................90
8.4.2 DENSITY LEVEL (A) ..................................................................................90
8.4.3 DENSITY LEVEL (M)..................................................................................90
8.4.4 COLLATE....................................................................................................90
8.4.5 QUALITY.....................................................................................................90
8.4.6 PAPER PRIORITY ...................................................................................... 91
8.5 FAX REGISTRATION .........................................................................................91
8.5.1 ONE-TOUCH DIAL .....................................................................................91
8.5.2 SPEED DIAL...............................................................................................91
8.5.3 GROUP DIAL..............................................................................................91
8.6 TX SETTING.......................................................................................................92
8.6.1 SCAN DENSITY .........................................................................................92
8.6.2 RESOLUTION.............................................................................................92
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GeneralMaintenanceAdjustment / Setting
Troubleshooting
Appendix
.0 Aug. 2007
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8.6 ............... 92
8.7 RX SETTING...................................................................................................... 93
8.7.1 MEMORY RX MODE.................................................................................. 93
8.7.2 NO. of RINGS............................................................................................. 93
8.7.3 REDUCTION RX ........................................................................................ 93
8.7.4 RX PRINT................................................................................................... 97
8.7.5 RX MODE................................................................................................... 98
8.7.6 FOOTER..................................................................................................... 98
8.7.7 SELECT TRAY............................................................................................ 98
8.8 COMM. SETTING .............................................................................................. 99
8.8.1 TEL LINE TYPE.......................................................................................... 99
8.8.2 LINE MONITOR.......................................................................................... 99
8.8.3 PSTN/PBX.................................................................................................. 99
8.9 REPORTING.................................................................................................... 100
8.9.1 ACTIVITY REPORT.................................................................................. 100
8.9.2 TX RESULT REPORT............................................................................... 100
8.9.3 RX RESULT REPORT.............................................................................. 100
8.10 USER SETTING............................................................................................... 101
8.10.1 FAX PTT SETTING................................................................................... 101
8.10.2 DATE & TIME............................................................................................ 101
8.10.3 DATE FORMAT......................................................................................... 101
8.10.4 PRESET ZOOM........................................................................................ 101
8.10.5 USER FAX NO.......................................................................................... 102
8.10.6 USER NAME ............................................................................................ 102
8.11 DIRECT PRINT ................................................................................................ 102
8.11.1 IMAGE QUALITY...................................................................................... 102
8.11.2 PAPER SIZE............................................................................................. 102
8.11.3 N-UP LAYOUT .......................................................................................... 103
8.12 NETWORK SETTING....................................................................................... 103
8.12.1 IP ADDRESS............................................................................................ 103
8.12.2 SUBNET MASK........................................................................................ 103
8.12.3 GATEWAY................................................................................................. 104
8.12.4 DNS CONFIG........................................................................................... 104
8.12.5 DDNS CONFIG......................................................................................... 104
8.13 E-MAIL SETTING............................................................................................. 105
8.13.1 SENDER NAME ....................................................................................... 105
8.13.2 E-MAIL ADDRESS ................................................................................... 105
8.13.3 SMTP SERVER........................................................................................ 105
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8.13.4 SMTP PORT NO.......................................................................................105
8.13.5 SMTP TIMEOUT.......................................................................................105
8.13.6 TEXT INSERT...........................................................................................106
8.13.7 DEFAULT SUBJECT.................................................................................106
8.14 SCANNER SETTING........................................................................................106
8.14.1 RESOLUTION...........................................................................................106
8.14.2 IMAGE FORMAT.......................................................................................106
8.14.3 CODING METHOD...................................................................................106
9. User service mode..............................................................................................107
9.1 User service mode function tree.......................................................................107
9.2 FAX MAINTENANCE........................................................................................108
9.2.1 TX SPEED ................................................................................................108
9.2.2 RX SPEED................................................................................................108
9.2.3 TX LEVEL .................................................................................................108
9.2.4 RX LEVEL.................................................................................................108
9.2.5 DTMF LEVEL............................................................................................108
9.2.6 CNG LEVEL..............................................................................................109
9.2.7 CED LEVEL..............................................................................................109
9.2.8 ECM MODE .............................................................................................. 109
9.2.9 CODING SCHEME ...................................................................................109
9.2.10 TONER EMPTY REPORT ........................................................................110
9.2.11 PROTOCOL REPORT ..............................................................................110
9.3 SRU USAGE.....................................................................................................111
9.3.1 TRANSFER BELT.....................................................................................111
9.3.2 FUSER UNIT ............................................................................................111
9.3.3 TRANSFER ROLLER ...............................................................................111
9.4 RESET COUNT................................................................................................111
9.4.1 TRANSFER BELT.....................................................................................111
9.4.2 FUSER UNIT ............................................................................................111
9.4.3 TRANSFER ROLLER ...............................................................................112
9.5 CCD MOVE TO HOME.....................................................................................112
10. Display mode.......................................................................................................113
10.1 Display function tree.........................................................................................113
10.2 TONER REMAINING........................................................................................113
10.3 PRINT STATUS.................................................................................................113
10.4 TOTAL PAGE ....................................................................................................114
10.4.1 B/W COPY................................................................................................114
10.4.2 COLOR COPY..........................................................................................114
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GeneralMaintenanceAdjustment / Setting
Troubleshooting
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10.4.3 B/ 114
10.4.4 COLOR PRINT......................................................................................... 114
10.4.5 FAX PRINT ............................................................................................... 114
10.4.6 TOTAL SCAN............................................................................................ 114
10.5 TX/RX RESULT................................................................................................ 114
10.6 PRINT REPORT............................................................................................... 115
10.6.1 TX RESULT REPORT............................................................................... 115
10.6.2 RX RESULT REPORT.............................................................................. 115
10.6.3 ACTIVITY REPORT.................................................................................. 115
10.6.4 MEMORY DATA LIST................................................................................ 115
10.6.5 MEMORY IMAGE PRINT ......................................................................... 115
10.6.6 ONE-TOUCH LIST.................................................................................... 116
10.6.7 SPEED DIAL LIST.................................................................................... 116
10.6.8 GROUP DIALA LIST................................................................................. 116
10.6.9 MENU MAP .............................................................................................. 116
10.6.10 CONFIGURATION PAGE.......................................................................... 116
10.6.11 DEMO PAGE............................................................................................. 119
11. SERVICE MODE................................................................................................. 120
11.1 SERVICE MODE entry procedure.................................................................... 120
11.2 SERVICE MODE function tree......................................................................... 120
11.3 SERVICE’S CHOICE........................................................................................ 123
11.3.1 TX SPEED................................................................................................ 123
11.3.2 RX SPEED................................................................................................ 123
11.3.3 TX LEVEL................................................................................................. 123
11.3.4 RX LEVEL................................................................................................. 123
11.3.5 DTMF LEVEL............................................................................................ 123
11.3.6 CNG LEVEL.............................................................................................. 124
11.3.7 CED LEVEL.............................................................................................. 124
11.3.8 ECM MODE.............................................................................................. 124
11.3.9 CODING SCHEME................................................................................... 124
11.3.10 TONER EMPTY REPORT........................................................................ 125
11.3.11 PROTOCOL REPORT.............................................................................. 125
11.3.12 GDI TIMEOUT.......................................................................................... 125
11.3.13 ENERGY SAVE MODE ............................................................................ 125
11.4 ADJUST ........................................................................................................... 126
11.4.1 PRN MAIN REGIST.................................................................................. 126
11.4.2 PRN SUB REGIST ................................................................................... 127
11.4.3 CCD MAIN ZOOM.................................................................................... 128
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Troubleshooting
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11.4.4 CCD SUB ZOOM......................................................................................129
11.4.5 CCD MAIN REGIST..................................................................................130
11.4.6 CCD SUB REGIST ...................................................................................131
11.4.7 ADF SUB ZOOM.......................................................................................132
11.4.8 ADF MAIN REGIST ..................................................................................132
11.4.9 ADF SUB REGIST....................................................................................133
11.4.10 DMAX........................................................................................................133
11.4.11 1st TRANSFER VOLTAGE........................................................................133
11.4.12 2nd TRANSFER VOLTAGE.......................................................................133
11.4.13 VPP OFFSET............................................................................................134
11.4.14 ROHS........................................................................................................134
11.4.15 FLICKER SPECIAL...................................................................................134
11.4.16 SERIAL NO...............................................................................................134
11.5 COUNTER........................................................................................................135
11.5.1 TOTAL PRINT ...........................................................................................135
11.5.2 TOTAL SCAN............................................................................................135
11.5.3 PRINTER JAM..........................................................................................135
11.5.4 ADF JAM...................................................................................................135
11.5.5 TROUBLE.................................................................................................135
11.6 DISPLAY...........................................................................................................136
11.6.1 MAIN F/W VER.........................................................................................136
11.6.2 ENGINE F/W VER. ...................................................................................136
11.6.3 NIC F/W VER............................................................................................136
11.6.4 MAIN RAM SIZE.......................................................................................136
11.6.5 SERIAL NO...............................................................................................136
11.6.6 BB CPLD VER. .........................................................................................136
11.6.7 NAND CODE VER....................................................................................136
11.7 FUNCTION.......................................................................................................137
11.7.1 PAPER FEED TEST .................................................................................137
11.7.2 PRINT TEST PATTERN............................................................................137
11.7.3 ADF FEED TEST......................................................................................138
11.7.4 COPY ADF GLASS AREA........................................................................138
11.7.5 CCD MOVE TO HOME.............................................................................138
11.7.6 FAX RES. COPY TEST.............................................................................139
11.7.7 SCAN TEST..............................................................................................139
11.8 SOFT SWITCH.................................................................................................140
11.8.1 KEY DEFINITION FOR SOFT SWITCH...................................................140
11.9 REPORT .............140
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