Konica Minolta PagePro 1400W User manual

PagePro™1400W
Warranty Exchange
Guide
1760587-001A

Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. All other trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2006 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.

Introduction 1
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your PagePro 1400W for warranty exchange.
Follow these instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original printer) or printer.konicaminolta.com for worldwide
sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
1Unpack the exchange printer. See page 2.
2Prepare the original printer—turn it off, disconnect the
USB cable, unplug the power cord, and then remove the
media.
See page 4.
3Move the imaging cartridge from the original printer to
the exchange printer.
See page 6.
4Finish setting up the exchange printer—fill the media
tray with paper, connect the USB cable, plug in the
power cord, and turn on the printer.
See page 7.
5Repack the original printer, and then call the shipper for
pickup.
See page 9.

Unpack the Exchange Printer2
Unpack the Exchange Printer
Attention
Use caution when unpacking the exchange printer, so the packaging
(including the tape) can be used to repack the printer to be returned.
Exchange
1Unpack the exchange printer.

Unpack the Exchange Printer 3
Exchange
2Remove the tape and packing materials from the exchange
printer.
A B
C D
E F

Prepare the Original Printer4
Prepare the Original Printer
Original
1Turn off the original printer.
Original
2Disconnect the USB cable from the original printer.
A
C
B

Prepare the Original Printer 5
Original
3Unplug the original printer.
Original
4Remove the media from the original printer.
A B

Move the Imaging Cartridge6
Move the Imaging Cartridge
Original
1Remove the imaging cartridge (which includes both the toner
cartridge and the drum cartridge) from the original printer.
A B
C

Finish Setting Up the Exchange Printer 7
Finish Setting Up the Exchange Printer
Exchange
2Insert the imaging cartridge in the exchange printer.
Exchange
1Fill the exchange printer’s media tray with paper.
A B
C
A B

Finish Setting Up the Exchange Printer8
Exchange
2Connect the USB cable to the exchange printer.
A B
C

Finish Setting Up the Exchange Printer 9
Exchange
3Plug in the exchange printer.
Exchange
4Turn on the exchange printer.

Repack the Original Printer10
Repack the Original Printer
Original
1Replace the tape and packing materials on the original printer.
D
A B
C
FE

Repack the Original Printer 11
Original
2Repack the original printer in the
carton in which the exchange
printer was shipped.
Original
3Securely tape the top flaps of the shipping carton closed.
Original
4In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton.
" If the RMA number is not prominently visible on the outside
of the return carton, KONICA MINOLTA will not accept
receipt.
Original
5Call the shipper for pickup.
" Use the telephone number listed on the shipping label
provided with the exchange printer.