Kramer VIA Capmus2 User manual

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Contents
i
Contents
Introduction 1
Getting Started 1
Overview 2
Glossary 4
Supported Devices 7
Defining VIA Campus² and VIA Campus² PLUS Presentation & Collaboration Solution 8
For Installer: Mounting VIA Capmus², VIA Campus² PLUS 10
For Installer: Connecting VIA Capmus², VIA Campus² PLUS 11
Connecting Device 11
Connecting Main Display 13
For Web Administrator: Configuring Settings –Gateway Management Pages 14
Logging in to Gateway Management Pages 14
User Management 16
Managing Network Settings 17
VIA Pad Configuration 21
Site Management 23
VIA Screen Editor 25
Configuring VIA Settings Template 39
Recording a Meeting 55
Configuring Display Controller 57
Integrating Third Party Calendar 58
Configuring Digital Signage 61
Maintaining Your VIA Unit 69
For Web Administrator: Configuring Settings –Gateway Dashboard 76
Logging in to Gateway Dashboard Settings 76
Changing LAN Settings 77
Enabling a Second Network 81
Accessing System Controls 81
Adding Third Party Apps 82
Enabling Audio for VIA Versa Video Conferencing 84
For User: Running Kramer VIA App 86
Running Kramer VIA App for PC and Mac 86
Running Kramer VIA App for Tablets & Smartphones 86
Running Kramer VIA App from a Web Browser 87
Running Kramer VIA App Using an Installation File 88
For User: Participating in a VIA Meeting 89
Joining a VIA Meeting 89
Pause/Resume a Presentation 93
Mirroring Your Device Screen 94
Collaborating on Main Display 100
Streaming Video 108
Communicating with Participants 117
Mirroring Main Display on Your Device 123
Advanced Meeting Functions 124
Technical Specifications 133
VIA App Android Permissions 134

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
1
Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Getting Started
Congratulations on purchasing your Kramer VIA Campus², VIA Campus² PLUS
Presentation & Collaboration Solution (For Firmware Version 3.3).
Unless otherwise noted, when VIA Campus² is mentioned it refers to both VIA Campus² and
VIA Campus² PLUS.
We recommend that you:
•Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•Review the contents of this user manual.
Go to www.kramerav.com/downloads/VIA Campus², VIA Campus² PLUS to check for up-to-
date user manuals, application programs, and to check if firmware upgrades are available
(where appropriate).
Achieving Best Performance
•Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
•Do not secure the cables in tight bundles or roll the slack into tight coils.
•Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
•Position your Kramer VIA Capmus², VIA Campus² PLUS away from moisture,
excessive sunlight and dust.
This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
2
Safety Instructions
Caution:
•This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
•For products with relay terminals and GPI\O ports, please refer to the permitted rating
for an external connection, located next to the terminal or in the User Manual.
•There are no operator serviceable parts inside the unit.
Warning:
•Use only the power cord that is supplied with the unit.
•Disconnect the power and unplug the unit from the wall before installing.
•Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
•To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which is located on the bottom of the unit.
Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/il/quality/environment.
Overview
VIA Capmus², VIA Campus² PLUS is a wireless presentation and collaboration solution that
makes it easier to get actual work done during meetings. With any laptop or mobile device,
users can view, edit, and comment on documents in real time and record sessions. Meeting
participants can display or stream full uninterrupted HD video (up to 1080p60) from their
device, and even play YouTube®videos in full frame rate. In addition to wireless connection,
VIA Campus² PLUS also features an HDMI™wired input.
VIA Capmus², VIA Campus² PLUS can show up to six user screens on a single main display
and 12 on two displays. Users can also view the main display on their own device. VIA
Capmus², VIA Campus² PLUS features iOS mirroring via AirPlay™, Windows & Android
mirroring via Miracast™, as well as ChromeBook mirroring.
VIA Capmus², VIA Campus² PLUS supports 3rd party conferencing and office apps, such as
Microsoft Office®, Skype®, GoToMeeting®, Teams®, and WebEx®. The solution can handle
any size collaboration or meeting space and is ideal for training venues and classrooms.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
3
Key Features
•Easy and Effective Wireless Connectivity –Built-in Wi-Fi gives you two setup options for
enabling meeting participants to wirelessly join the meeting. After setting a wired
connection from your VIA device to your local corporate LAN you can do one of the
following: use the built-in VIA Wi-Fi to create a guest network to which participants can
connect or use the built-in VIA Wi-Fi as a Miracast receiver.
•4K@60 HDMI Wired Input (VIA Campus² PLUS only) –Enables hard-wiring your
computer or other HDMI compatible device such as a camera, multimedia player or
computer.
Does not support HDCP signals.
•60fps Streaming Multimedia –Share HD wireless video streaming (using the VIA app
Multimedia feature).
•Auto Discover and Auto Join –A user can find a neighboring Room Name/IP using the
BLE tab and Auto Join in the case of a single discovery. If more than one nearby device
is discovered, the user then clicks Join on the desired IP address.
•Preview –In Active Directory Moderator Mode, the moderator can preview the content of
a presentation before allowing it to present.
•Smooth network transition in same gateway while switching from wireless network to
LAN connection or vice versa.
•One 4K@30 (RGB) HDMI output and one 4K@60 DisplayPort output.
•Optimized for Video Conferencing –VIA Versa feature enables you to wirelessly select
the professional grade camera and AV in your meeting room for your VC calls.
•Seamless Live Video Streaming –Stream live content from meeting rooms, classrooms
and studios using RTMP/RTMPS to all the leading platforms, like YouTube™, Kaltura™,
Panopto™ and more.
•Room Calendar Integration –Shows the room occupancy schedule on the main display.
•Internal Web Browser –Open any browser to display content.
•DHCP Support.
•Streaming Input for the Internal Media Player.
•Cloud-Based File Sharing –Drag and drop files to the internal VIA cloud storage
(128GB).
•Emergency Messages –Create instant alert messages for immediate push to the main
display (requires VSM).
•Whiteboard Support.
•Control –Give a participant control over a presenter’s PC for true collaboration.
•Chat –Send an instant message to another user.
•iCloud®, OneDrive®, GoogleDrive®, Dropbox®Integration.
•View Main Display –View the main display on your own device.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
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•Third-Party App Support –Like Microsoft Office®, Skype for Business®, GoToMeeting®
and WebEx®.
•Icon Shortcuts –On the splash page for third party applications.
•Integrated YouTube Player –Create playlists, share videos or drag and drop any
YouTube clip to your VIA app for seamless video playback.
•Streaming Output –Stream all collaboration activity from the main display to any H.264
decoder.
•Recording –Record an entire VIA video and audio session to a local video file.
•Digital Signage –Enables you to display dynamic content and information on the main
display when there is no meeting in progress. Use a predefined template or create your
own display configuration with up to three frames of content that appear simultaneously.
Schedule campaigns (content configurations) to run automatically at specific dates and
times.
•Seamless VSM Integration –With VIA Site Management (VSM) software.
•Multilingual Support –Experience VIA in your language.
•Warranty –3 years on hardware.
•Pause Presentation –Enables pausing the presentation from the VIA App User
Dashboard.
•Do Not Disturb (DND) Feature –Full screen presenter can block participant requests at
any time while presenting.
Typical Applications
•Boardrooms.
•Conference rooms.
•Presentation rooms.
•Collaboration spaces.
•Corporate and university training rooms.
•Classrooms and lecture halls.
Glossary
The following are definitions of some common terms found in this User Manual.
Screenshots in this section are representative only and may not accurately reflect the
features associated with your VIA device.
•VIA Meeting –A session where one or more users are logged into your VIA unit using
the Kramer VIA app.
•Gateway –A VIA device such as VIA Capmus², VIA Campus² PLUS.
•Main Display –Video display connected to the HDMI output of the gateway. This is
where presentation and collaboration during the meeting happens.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
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•VIA App User Dashboard –Main interface for meeting participants using the VIA app.
This dashboard appears after logging into a VIA meeting.
Figure 1: User Dashboard

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
6
•VIA Gateway Dashboard –VIA app interface used from the main display by either a
keyboard and mouse connected to the gateway or by a meeting participant in
collaboration mode (see Collaborating on Main Display on page 100). Click the VIA icon
in the lower left corner of the main display to open this interface.
Figure 2: Gateway Dashboard
•Taskbar Menu –A menu of features that appears in your computer taskbar when you
are logged into a VIA meeting using the Kramer VIA app.
Figure 3: Kramer VIA Taskbar Menu
•Gateway Management Web Pages –Web pages embedded in your VIA Capmus², VIA
Campus² PLUS gateway that enable you to configure this gateway. The Gateway
Management Web Pages are accessed from any computer connected to the same
network as the gateway.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Introduction
7
Supported Devices
The following user devices are supported by the VIA Capmus², VIA Campus² PLUS
Presentation & Collaboration Solution (For Firmware Version 3.3):
•Windows 8/10®(32-bit/64-bit) computer.
•Macintosh®computer, using OSX 10.12.x or newer.
•Chromebook.
•iPad/iPhone®tablet/smartphone (iPad 2 or later, iOS 12 or later).
When using the Airplay service, no Kramer VIA application is needed. However, we
recommend using iOS12, Mojave OS X, or higher, for a better experience.
▪Android®OS 5. x tablet/smartphone or newer.
The minimum system requirement for using the Kramer VIA mirroring feature for
an Android device is Android 5.1.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Defining VIA Campus² and VIA Campus² PLUS Presentation &
Collaboration Solution
8
Defining VIA Campus² and VIA
Campus² PLUS Presentation &
Collaboration Solution
This section defines VIA Campus² and VIA Campus² PLUS.
Figure 4: VIA Campus² and VIA Campus² PLUS Front
#
Feature
Function
Power Button
For turning the machine on and off. Button lights when the unit is turned
on.
USB 2.0 Connector
For connecting a USB device.
1
2

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –Defining VIA Campus² and VIA Campus² PLUS Presentation &
Collaboration Solution
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Figure 5: VIA Campus² Back
Figure 6: VIA Campus² PLUS Back
#
Feature
Function
DC IN 19V Connector
Connects to the 19V DC power adapter.
Wi-Fi Antenna Port (1 of 2)
Connect one of the Wi-Fi antennas for collaborating via the built-in Wi-Fi.
HDMI OUT Connector
Connect to an HDMI display.
HDMI IN Connector
Connect to an HDMI source (for example, a laptop).
DP OUT Connector
Connect to a DisplayPort display.
USB 3.0 Connectors
Connect to up to 2 USB devices.
USB 2.0 Connectors
Connect to up to 2 USB devices.
LAN RJ-45 Connector
Connect a Local Area Network (LAN) cable
Wi-Fi Antenna Port (2 of 2)
Connect one of the Wi-Fi antennas for collaborating via the built-in Wi-Fi.
REMOTE 2-pin Terminal Block
Connect to a toggle switch to remotely turn the device on and off.
AUDIO
LINE OUT 3.5mm Mini
Jack
Connect to an unbalanced stereo audio acceptor.
MIC IN 3.5mm Mini Jack
Connect to a microphone.
3
4
5
6
7
8
9
10
11
12
13

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Installer: Mounting VIA Capmus², VIA Campus² PLUS
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For Installer: Mounting VIA
Capmus², VIA Campus² PLUS
This section provides instructions for mounting VIA Capmus², VIA Campus² PLUS. Before
installing, verify that the environment is within the recommended range:
•Operation temperature –0to 40C (32 to 104F).
•Storage temperature –-40to +70C (-40 to +158F).
•Humidity –10% to 90%, RHL non-condensing.
Caution:
•Mount VIA Capmus², VIA Campus² PLUS before connecting any cables or power.
Warning:
•Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
•Avoid uneven mechanical loading.
•Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
•Reliable earthing of rack-mounted equipment should be maintained.
To mount VIA Capmus², VIA Campus² PLUS on a rack:
Mount the unit in a rack using the recommended rack adapter
(see www.kramerav.com/product/VIA Campus², VIA Campus² PLUS)
You can also install VIA Capmus², VIA Campus² PLUS using the following method:
▪Place the device on a flat surface.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Installer: Connecting VIA Capmus², VIA Campus² PLUS
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For Installer: Connecting VIA
Capmus², VIA Campus² PLUS
Always switch off the power to each device before connecting it to your VIA Capmus², VIA
Campus² PLUS. After connecting your VIA Capmus², VIA Campus² PLUS, connect its
power and then switch on the power to each device.
Connecting Device
For illustration purposes, the diagram shows connections for VIA Campus² PLUS. The
connections for VIA Campus² are the same, except for the HDMI IN connector.
Figure 7: Connecting to the VIA Campus² PLUS Rear Panel
To connect the VIA Capmus², VIA Campus² PLUS as illustrated in (Figure 7):
1. Connect the keyboard and mouse to the USB Connectors and .
2. Connect one of the following to be used as the main display for the meeting
(see Connecting Main Display on page 13):
▪HDMI display to the HDMI OUT Connector .
▪DisplayPort display to the DisplayPort Connector .
A touchscreen display is best for annotation.
3. Connect a laptop or other HDMI source to the HDMI IN Connector .
4. Connect a Local Area Network (LAN) cable to the LAN RJ-45 Connector for
connection to your network.
8
9
5
6
10

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Installer: Connecting VIA Capmus², VIA Campus² PLUS
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VIA Capmus², VIA Campus² PLUS can be connected to a local area network (LAN). In
this setup, the default IP setting is DHCP that assigns an automatic IP address to your
unit. This enables easy Plug and Play setup when connecting your VIA Capmus², VIA
Campus² PLUS to the network. To assign a static IP address, (see Changing LAN
Settings on page 77).
5. Connect the Wi-Fi antennas to the Wi-Fi Antenna Ports and for using the built-in
wireless capability.
6. Connect powered speakers and a microphone to the AUDIO Mini Jacks .
7. Connect the 19V DC power adapter to the Power Connector and plug it into the
mains electricity.
Do not turn the device on before connecting the LAN port to the network.
8. Connect via Wi-Fi with any of the following types of devices:
To enable participation in a collaborative session (send and receive content), all
participant devices (PCs/ MACs/ smartphones/tablets) must be connected to the same
network (LAN - wired/wireless) as the VIA Capmus², VIA Campus² PLUS.
▪A Windows 7/8/10®(32-bit/64-bit) computer.
▪A Macintosh®computer, using OSX 10.11.x or newer.
▪An iPad/iPhone®tablet/smartphone with the VIA app installed (iPad 2 or later, iOS 10
or later).
When using the Airplay service, no application is needed. However, we recommend
using iOS 12, Mojave OSX, or higher, for a better experience.
▪An Android®OS 5.x tablet/smartphone with the VIA app installed.
For using the Android mirroring feature, a device equipped with Android 5. 1 minimum is
required.
9. Connect a USB device to the USB 2.0 Connector on the front panel.
VIA Capmus², VIA Campus² PLUS is connected.
4
11
13
2

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Installer: Connecting VIA Capmus², VIA Campus² PLUS
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Connecting Main Display
The main display is the screen connected directly to VIA Capmus², VIA Campus² PLUS.
When VIA Capmus², VIA Campus² PLUS is booted up, the VIA gateway screen appears on
the main display. All collaboration activity is then displayed here.
VIA Capmus², VIA Campus² PLUS enables connecting one or both of the following types of
displays:
•HDMI –The HDMI OUT Connector connects to any compatible projection or direct-
view display, such as an LCD monitor. This connection can be routed and switched.
•DisplayPort –The DisplayPort Connector connects to a DisplayPort display or to a
VGA display by means of a DP to VGA adapter cable.
VIA Capmus², VIA Campus² PLUS’s internal video card reads the EDID (Extended Display
Identification Data) for any connected display and sets the optimum display resolution and
image refresh rate automatically through the display connectors.
For more information on configuring the behavior of the displays when you use two displays
simultaneously, see Configuring Dual Displays on page 81.
5

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Web Administrator: Configuring Settings –Gateway Management
Pages
14
For Web Administrator:
Configuring Settings –Gateway
Management Pages
VIA Capmus², VIA Campus² PLUS enables users with Web Administrator access to
configure settings for your VIA Capmus², VIA Campus² PLUS unit.
VIA Capmus², VIA Campus² PLUS enables you to do the following:
•Logging in to Gateway Management Pages on page 14.
•User Management on page 16.
•Managing Network Settings on page 17.
•VIA Pad Configuration on page 21.
•Site Management on page 23.
•VIA Screen Editor on page 25.
•Configuring VIA Settings Template on page 39.
•Recording a Meeting on page 55.
•Configuring Display Controller on page 57.
•Integrating Third Party Calendar on page 58.
•Configuring Digital Signage on page 61.
•Maintaining Your VIA Unit on page 69.
Logging in to Gateway Management Pages
The Gateway Management Pages enable you to configure your VIA Capmus², VIA Campus²
PLUS gateway device. The Gateway Management Pages are accessed from any computer
connected to the same network as your gateway.
To log in to the VIA Capmus², VIA Campus² PLUS Gateway Management Pages:
1. Connect your computer to the same network to which VIA Capmus², VIA Campus²
PLUS is connected.
2. Open a Web browser and go to the IP address for your VIA Capmus², VIA Campus²
PLUS unit.
The Gateway Management Pages Welcome page appears.
3. Click Manage Gateway Settings in the upper right corner.
The Administrator Login page appears.
4. Type a Web Administrator Username (default = su) and Password (default = supass).

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Web Administrator: Configuring Settings –Gateway Management
Pages
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You must log in as a user with Web Administrator user role to access settings through the
Gateway Management Pages (see User Management on page 16).
5. Type the two Captcha Text strings with a space between them in the text box.
To disable the Captcha see Security on page 52.
6. Click Login.
The Gateway Management Pages appear with the Dashboard open.
Click the tabs in the navigation pane on the left to display the VIA web pages.
Click the arrow in the upper right corner to select a different language for the web pages.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Web Administrator: Configuring Settings –Gateway Management
Pages
16
User Management
This section describes how to add user accounts to the database of your VIA Capmus², VIA
Campus² PLUS device. A user account is required to access the Gateway Management
Pages (see Logging in to Gateway Management Pages on page 14) and, when your VIA
Capmus², VIA Campus² PLUS is in Database mode (see Moderator Mode on page 48), a
user account is required to join a VIA meeting.
To add a user account to your VIA Capmus², VIA Campus² PLUS database:
1. Click User Management on the Gateway Management Pages navigation pane.
The User List page appears.
Figure 8: User Management Page
2. Click Add User.
The Add User pane appears.
Figure 9: Add User Pane
3. Type the new Username, Password and Confirm Password.
4. Under User Role, select from the following administrative levels:
▪Web Administrator –Access to change all system settings, including Digital
Signage.
▪Digital Signage –Able to configure the Digital Signage only (see Configuring Digital
Signage on page 61).

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Web Administrator: Configuring Settings –Gateway Management
Pages
17
5. Select one of the following participation levels:
These options are enabled only when Moderator Mode is enabled (see Moderator Mode
on page 48).
▪Moderator –User is able to become a moderator and has access to moderator
features (seeBecoming Meeting Moderator on page 121).
▪Participant –User can join a meeting as a participant but cannot access moderator
features.
6. Click Save.
A new user is added, and the User List tab appears with the new user added to the list.
Managing Network Settings
VIA Capmus², VIA Campus² PLUS enables you to do the following:
•Changing Device IP Address on page 17.
•Setting Up Secure Wireless Guest Access Point on page 18.
•Connecting VIA Capmus², VIA Campus² PLUS to Network Wirelessly on page 19.
•Uploading an SSL Certificate (see Certificate on page 53).
Changing Device IP Address
The default IP setting is DHCP that assigns an automatic IP address to your VIA Capmus²,
VIA Campus² PLUS device. This enables easy plug and play setup when connecting your
VIA Capmus², VIA Campus² PLUS to the network. The following explains how to change a
static IP address.
When changing these settings, please contact your IT administrator. Incorrect values can
cause a loss of communication.

Kramer Electronics Ltd.
VIA Capmus², VIA Campus² PLUS –For Web Administrator: Configuring Settings –Gateway Management
Pages
18
To change the IP address of your VIA Capmus², VIA Campus² PLUS unit:
1. Click Device Management > Network Settings.
The LAN setting tab opens with network setting page.
Figure 10: LAN Settings Page
2. Under Connection Type, select Static.
3. Under Network Information, rename the gateway IP.
4. Click Apply.
The IP address of your VIA Capmus², VIA Campus² PLUS unit is changed.
Setting Up Secure Wireless Guest Access Point
Using the built-in Wi-Fi module, VIA Capmus², VIA Campus² PLUS enables you to set up a
secure access point for users to connect to your VIA Capmus², VIA Campus² PLUS network.
This setup is ideal for guest users whom you may not want to connect directly to your
network.
To set up a secure wireless guest access point:
1. Click Device Management > Network Settings.
The Network Settings page appears.
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