Kraus Sheven FVS-1002 User manual

www.kraususa.com I Toll Free: 1.800.775.0703 I © 2018 Kraus USA Inc. I REV. July 20, 2020
ShevenTM Single Lever
Vessel Faucet
FVS-1002
R
INSTALLATION MANUAL

2
Congratulations on the purchase of your new
Kraus plumbing fixture!
Please keep the box and packaging materials until your product is
completely installed. If you have any questions, require technical
assistance or have any problems with your product:
Please contact our Customer Service Team
1-800-775-0703 / [email protected]
Have the model number available and retain a copy of your
receipt with purchase date for reference.
If for any reason this product does not meet your expectations,
please be sure to repack this product in the original box and
packaging material to avoid damage during transit.
DO NOT RETURN TO STORE
STOP

Prior to Installation:
·Make sure you have all necessary parts by checking the diagram and
parts list. If any part is missing or damaged, please contact Kraus
Customer Service at 800-775-0703 for a replacement.
·Turn off the hot and cold water supply at the angle stops and turn on
the old faucet to release any built up pressure. Remove existing faucet.
Clean sink or countertop to remove any debris, plumber’s putty, or
silicone.
·Place bucket under angle stops. Turn on angle stops to flush any debris
prior to nstalling new plumbing. Shut off angle stops.
·Pre-drilled hole size requirement: 1 3/8" (min)
·Max countertop thickness: 1 3/8”
3
Tools Required
Adjustable Wrench Phillips Screwdriver Safety Goggles
For technical assistance or replacement parts, please contact Kraus
Customer Service and one of our representatives will be happy to help:
Toll-Free: 800-775-0703 or [email protected]
Bucket

44
Diagram and Parts List
1. Faucet Body
2. Base Trim Ring
3. Base O-Ring
4. Rubber Washer
5. Metal Washer
6. Mounting Nut
7. Mounting Screws (2)
8. Hot & Cold Waterlines (2)
9. Manual
9
1
2
3
4
5
6
7
8

55
Installer Tip:
Shut off main water supply before installing new faucet.
Faucet Dimensions
13 3/4"
(348mm)
8 7/8"
(226mm)
4 1/4"
(109mm)
60°
Max 1 3/8"
(35mm)
Ø1 1/4~1 3/8"
(33mm~35mm)
Ø2"
(52mm)
14 1/2"
(369mm)
4 5/8"
(348mm)
28"
(710mm)
3/8" Compression

66
Faucet Installation Procedure
Step 2.
Screw and hand-tighten the
hot and cold waterlines (8)
into the faucet body (1), hot
side left & cold side right when
spout is facing up. Install the
faucet body (1) through the
1-3/8” predrilled hole in the
countertop. Attach the rubber
washer (4), metal washer (5),
mounting nut (6), and
mounting screws (7) from
underneath the sink.
Step 1.
Remove rubber washer (4),
metal washer (5), mounting nut
(6) and mounting screws (7).
Keep the base trim ring (2) and
base O-ring (3) on the base of
the faucet.
1
4
5
6
7
1
4
5
6
7
8
2
3

7
Step 3.
After adjusting the direction
of the faucet body (1), tighten
the mounting nut (6) until snug
and then tighten the mounting
screws (7) to the nut with a
Phillips head screw driver until
snug.
Step 4.
Connect hot and cold waterlines
(8) to the angle stops and
tighten with a wrench. Unscrew
the aerator cover by hand, and
remove the aerator, then turn on
the water to remove any leftover
debris.
6
7

8
Replacement Parts
1. Aerator Cover
2. Aerator
3. Handle Assembly
4. Cartridge Cover
6. Cartridge
7. Base Trim Ring
8. Base O-Ring
9. Rubber Washer
Replacement Parts List Finish/Color Part #
KP12178
KP12179
KP12176
KP12184
KP12185
KP12171
KP12056
KP12111
KP12018
KP12115
KP12048
KP12100
KP12156
CH, BN, ORB*
5. Cartridge Nut
*Denotes faucet component color options:
CH - Chrome
BN - Satin Nickel
ORB - Oil Rubbed Bronze
10. Metal Washer
11. Mounting Nut
12. Mounting Screws
13. Hot & Cold Waterlines
CH, BN, ORB*
CH, BN, ORB*
CH, BN, ORB*
1
2
34
5
6
12
11
10
9
8
7
13

9
Trouble-Shooting
If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:
Leakage under the faucet
handle
Adjusting locking nut has come loose. Remove handle index button. Loosen set
screw with hex wrench. Remove handle
(by hand only). Tighten locking nut with
an adjustable wrench.
Aerator drips or has inconsistent
water flow pattern
Aerator is dirty or not
seated properly.
Unscrew aerator with aerator key and clean
out debris.
Care & Maintenance
* To keep the product clean & shining, follow the steps below:
1. Rinse with clean water & dry with a soft cloth
2. Do not clean with soaps, acid, polish, abrasives or harsh cleaners
3. Do not use cloth with a coarse surface
4. Unscrew the aerator and clean when necessary
* This installation manual is subject to change without further notice.
Water does not shut off
completely
Cartridge may be defective. Remove handle index button. Loosen set
screw with hex wrench. Remove handle
(by hand only). Unscrew trim cap (by hand
only). Unscrew the locking nut with an
adjustable wrench. Remove ceramic disc
cartridge. Check for cracks.
Leaking between spout and body Loose spout or damaged O-rings on
connector.
Tighten set screw under the spout.
ACID
PROBLEM CAUSE ACTION

FAUCET WARRANTY
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. ("Kraus").
Kraus extends this warranty to the original purchaser for personal household use of the "Faucet" in its original location.
The warranty is non-transferable.
Kraus warrants the structure and finish of the product to be free from defects in material and workmanship under normal
usage for the lifetime of the product. The warranty commences from the initial date of purchase by the owner or trade
professional, from an authorized Kraus dealer, through the lifetime of the original owner or end-user.
Kraus warrants the mechanical components such as but not limited to sprayhead assembly (includes engine, aerators,
structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon
and stainless steel,etc) of the product to be free from defects in material and workmanship under normal usage for a
period of one (1) year. The warranty commences from the initial date of purchase by the owner or trade professional,
from an authorized Kraus dealer, through the one (1) year term of the original owner or end-user.
Kraus warrants the mechanical component (cartridge) of the product to be free from defects in material and
workmanship under normal usage for a period of five (5) years. The warranty commences from the initial date of
purchase by the owner or trade professional, from an authorized Kraus dealer, through the five (5) year term of the
original owner or end-user.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired
or replaced with a product of equal value at the option of Kraus. This warranty extends to the original owner or end-user,
and is not transferable to a subsequent owner.
RESTRICTIONS
This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at
discount outlets, unauthorized dealers, and/or sold on clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard
water or mineral deposits, exposure to corrosive materials, misapplication, damages caused by improper maintenance,
alteration of the product, or failure to follow care or installation instructions enclosed with your product. Avoid using
abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel wool, or wire
brushes, as these will damage and wear down the finish.
This warranty does not apply to Products that have not been installed or operated in accordance with instructions
supplied by Kraus and all applicable rules, regulations, and legislation pertaining to such installations.
This warranty does not apply unless the Kraus product is installed by a fully insured and licensed trade professional.
Kraus insists that such professionals have experience in the installation of bathroom and kitchen manufactured goods.
This warranty does not cover labor charges or costs of removal and reinstallation of said product. This warranty does not
allow recovery of incidental or consequential damages, such as loss of use, delay, property damage, or other
consequential damages, and Kraus accepts no liability for such damages.
This warranty does not cover Marine or Outdoor Installation.
Codes/Standards Applicable:
10
UPC
CR
UPC
R
NSF/ANSI 372 GREEN
ASME A112.18.1
1.2GPM 4.5L/min maximum
Water Efficiency
IP
TM
LEAD FREE
NSF / ANSI 61
AMOR&T

11
Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of
merchantability and fitness for a particular purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto
Rico shipping charges may apply). International shipping fees are not included.
COMMERCIAL WARRANTY
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial, and
business use.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are given,
including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
KRAUS USA has the right to change, modify, and/or update the warranty policy at any time. For the latest, most up to
date comprehensive warranty, go to www.kraususa.com/warranty
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
[email protected]
If you are a plumbing contractor or trade professional please contact a Kraus Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
[email protected]
If you are an Authorized Partner please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
[email protected]
In requesting warranty service, please be ready to provide:
1. Proof of purchase.
2. A description of the problem.
Download the Kraus Care & Maintenance Guide at:
http://www.kraususa.com/maintenance

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