Lacanche Bienvenue User manual

1
DELIVERY
A TECHNICAL MANUAL FOR YOUR LACANCHE
Bienvenue!

This booklet is designed to aid you in the delivery, installation, use,
and cleaning of your lovely, new Lacanche range. Our Bienvenue
guide contains helpful hints as well as technical information that
should be provided to your installer/contracting team. Additionally,
it will help you identify the included accessories and parts with your
new range, as well as their intended use or installation location.
By reviewing this material you will ensure a seamless transition from
receiving your range to cooking and baking on your Lacanche in no
time! Just like learning a foreign language, there can be a learning
curve while familiarizing yourself with your new range. Don’t be afraid
to practice by trial and error, while simultaneously pushing your
culinary limits. With this in mind, have fun and bon appétit!
For the latest and most up to date information, please visit our website
at: www.frenchranges.com.
Bienvenue!
Welcome to the Lacanche family!

CONTENTS
Pre-delivery Information p5
Uncrating & Inspection p7
Weights & Dimensions p10
Moving Your Range Into Your Home p11
Installation Checklist p12
Are You Ready to Install Your Range? p13
Anti-Tip Bracket p15
Installation of Your Range p16
Setting up Your Range p17
Standard Operation: Gas oven, Burners,
Electric Oven p20
Cooktop Features p21
Accessories: Standard & Optional p24
Seasoning Instructions p27
Range Cleaning Instructions p28
Warranty & Service p32
Service Issues p33
Join the Lacanche Community p34
CARING FOR YOUR LACANCHE
DELIVERY INFORMATION
INSTALLATION
OPERATIONAL USE & ACCESSORIES
TABLE OF

5
DELIVERY
Delivery Date
The factory strives to meet your estimated completion date as much as
possible. Our ofce will keep you updated with any changes on your ETA and
will be in touch with you during the complete shipping process. The delivery
company will contact you with at least 24-hours notice to set up exact date
and specics on delivery.
Additionally, you will be notied by email when your range is in transit from
France.
With air freight, expect 1–3 weeks to travel and clear US Customs for
delivery.
With sea freight, expect 6–10 weeks to travel and clear US Customs for
delivery.
Our international freight forwarder—SEKO Worldwide—will be contacting
you to make delivery arrangements.
Before Arrival
Make sure you are ready to accept delivery! If circumstances on your side
prevent you from receiving your range as scheduled, there are two viable
options: 1) storage with the freight company can be set up for a fee for
a short period of time OR 2) if your schedule has been pushed back far
enough, you may be able to switch from air freight to sea freight. Please
contact Art Culinaire as soon as possible to see if this option is available
to you.
Curbside Delivery does not include installation. Due to the specic needs
and site considerations for each project, we recommend utilizing your own
building/remodeling crew and/or professionals that are familiar with your
home and project needs. Your local gas supplier may have a list of recom-
mended installers.
We typically recommend using the
following tools for moving your range inside
your home: a at moving dolly or Forearm
Forklift™ arm straps. (Please see:
www.forearmforklift.com)
DELIVERY INFORMATION

BIENVENUE DELIVERY
6
The truck driver can only deliver your crated range to a flat sidewalk or
driveway.
Conrm that up to a 28-foot truck can access your house without any
problems. If you anticipate any difculty with a truck of this size, call
Art Culinaire at 800-570-2433.
Briey review the uncrating procedures found on pages 7–8 of this booklet.
Instructions can also be found online at www.frenchranges.com/uncrating.
This information will save time (and money) for you and your crew.
Upon Arrival
Please note: Because the freight company is not a moving service, delivery
is only available to a at sidewalk or driveway.
While the driver is there, inspect the outside of the crate and note any
damage on the bill of lading stating ‘subject to inspection.’
On very rare occasion, major damage to the crate can occur during
transit. If major damage is evident, you are not required to accept delivery.
Please call Art Culinaire immediately at 800-570-2433.
If minor damage is apparent to your crate, please let the driver go and
uncrate the range (following the instructions on pages 8–9). Remove all
plastic to inspect for damage or discrepancies and notify Art Culinaire
immediately if damage has been found.
If you intend to store your range for an extended period of time while
your project progresses, please give us a call to discuss the uncrating/
storage process.
The freight company only allows seven days to report concealed freight
damage.
Do not use any of the handles/towel
bars to pick up or move your range.
This will damage your panel and will be
costly to replace.
NOTE: Delivery is only available to
a at sidewalk or driveway.
!

7
DELIVERY
Important: Please read the
following information carefully!
• Physical damage to range must be reported prior to installation! Please
photograph and report damage to suppor[email protected]. Damage
must be reported within 7 days of delivery to be covered under shipper’s
insurance.
• Parts and accessories shipped with your range are inventoried at the
factory, and once again during testing/inspection in the US. In the unlikely
event that a part or accessory is missing, please report to support@
frenchranges.com. Missing parts or accessories must be reported within
7 days of delivery to be covered under part warranty.
• A copy of the packing slip is included with the range. Until all items on
your packing slip are accounted for, do not discard packaging material.
Due to the large number of items that come with your range, it is recom-
mended to keep all parts and accessories grouped together in a safe
place so that they do not get lost.
• Removing the range crate from the pallet bottom for inspection is a quick
and easy process by following steps 1-6 (pages 7-8). The range can be
quickly recrated for safe storage.
• Storage of range/crate: Please note that the bottom of the pallet is not
sealed. The range should be kept in a temperate, dry, pest-free location.
Damage occurring to your range from improper storage is not covered
under warranty.
UNCRATING AND INSPECTION

BIENVENUE DELIVERY
8
Uncrating Your Range
Below are the six steps to uncrating your range. Please complete a
thorough inspection of your range within seven days after delivery.
Required Tools
A box knife or sharp tool, and a power drill or screwdriver with a T-20 torx
or star bit.
STEP 1
With a drill or screwdriver, remove the
screws on the sides and bottom of one
of the side panels.
STEP 2
Remove the side panel.
STEP 3
At the bottom of the crate, remove the
screws to the pallet. Do this at the front
and back of the crate.
Additional uncrating info can be found
at www.frenchranges.com/uncrating.

9
DELIVERY
STEP 4
Slide the crate away from your range.
STEP 5: IMPORTANT!
Remove all plastic to inspect for any
freight damage to the range itself.
STEP 6
If range is to be installed immediately,
you will need to unbolt it from the pallet
(10 mm bolts).
Inspect Your Crate Carefully Upon Delivery
If applicable, note any damage to the crate on the bill of lading before
the driver leaves. If major damage is evident, you are not required to
accept delivery. Please call Art Culinaire immediately at 800-570-2433.
After opening the crate, remove all plastic to inspect for damage or
discrepancies to the range. The freight company only allows seven
days to report concealed freight damage.
Do not use any of the handles/towel bars to pick up or move
your range.
!
!

BIENVENUE DELIVERY
10
Dimensions below are of crates.
Model Length/Width/Height Weight Crated/Uncrated
Cormatin/Rully 37”L 47”W 43”H 400 lb / 200 lb
Beaune/Bussy 37”L 47”W 43”H 450 lb / 300 lb
Cluny/Chagny 37”L 47”W 43”H 500 lb / 350 lb
Cluny 1400 37”L 67”W 45”H 700 lb / 450 lb
Chagny 1400
Cluny 1800 37”L 79”W 45”H 900 lb / 550 lb
Chagny 1800
Volnay/Vougeot 37”L 47”W 43”H 500 lb / 350 lb
Saulieu/Savigny 37”L 47”W 43”H 500 lb / 350 lb
Chassagne 37”L 47”W 43”H 500 lb / 350 lb
Chambertin
Fontenay 37”L 67”W 45”H 700 lb / 450 lb
Citeaux
Sully 37”L 67”W 45”H 700 lb / 400 lb
Sully 1800 37”L 79”W 45”H 900 lb / 550 lb
Sully 2200 37”L 96”W 45”H 1000 lb / 700 lb
*Due to the customizable nature of Lacanche ranges, as well as
accessories purchased, these weights are approximate.
APPROXIMATE WEIGHTS/DIMENSIONS

11
DELIVERY
MOVING YOUR RANGE INTO YOUR HOME
NOTE: Make sure that you have enough people and proper equipment to
physically lift the range. We recommend appliance dollies or a pair of
Forearm Forklift™ arm straps to move the range.
STEP 1
Remove as much weight from the range
as possible. Lighten the range by remov-
ing the storage drawers, and main oven
doors. Also remove the toe kick.
DO NOT REMOVE WARMING CUPBOARD
OR VERTICAL CONVECTION DOORS.
STEP 2
Lift with your knees. Practice safe lifting
habits.
STEP 3
The range should be placed directly in
front of the range alcove.
Watch the demonstration video at:
www.frenchranges.com/uncrating.

BIENVENUE INSTALLATION
12
INSTALLING & SETTING UP YOUR LACANCHE
Each range is tested and tuned at the factory, but may need to be “localized”
after installation, due to elevation, gas pressure, and gas compound mixture
differences. Complete the following steps for optimal results.
Installation Checklist
• FUEL: Ensure proper gas line size and gas pressure. Gas line size must be
large enough to supply sufcient ow rate for maximum BTU output for the
range. It will NOT FUNCTION PROPERLY if supplied with more than 1⁄2 (0.5)
psi. Range fuel manifold pressure must dynamically test @ 6” WC for NatGas,
10” WC for LP minimum. See video: www.frenchranges.com/gasconnection.
• POWER: These ranges require a 240v, 4 wire power supply @ various Amper-
ages (See frenchranges.com/power). Ensure proper installation of the power
cord to terminal block connections on the back of the range. All terminal con-
nections and jumper brackets must be properly placed and tight. No loose
connections. A power cord has been installed by the importer/distributor. DO
NOT remove this cord. See video: www.frenchranges.com/electricalconnection.
• MANDATORY BACK SPACER: Measure and install a Back Spacer. Please see
frenchranges.com/support/range-spacer.
• VENTILATION: The range should be installed under an exhaust hood.
Please consult the Lacanche Ventilation Guidelines online. See video:
www.frenchranges.com/ventilation.
• MOVE THE RANGE INTO POSITION: The range is equipped with nylon roller
feet that may assist in moving the range straight back into position. Raise
or lower these roller feet by manipulating the metal dowels hidden by the
toekick. See video: www.frenchranges.com/levelrange.
After Final Installation
• Check the proper operation of the top burner and gas oven valves and
thermocouples. See video: www.frenchranges.com/ignition.
• RESET the Electric Oven “Safety” Reset switch for any Electric Oven or
Cooktop Option if necessary. This electro-mechanical “Safety” can become
partially tripped during transit or triggered by electrical surge at rst power-
up after installation. If you nd that after proper installation everything
seems to function except the Electric Oven, Plancha, Multi-Cooker, or
Induction option then “Safeties” for each may have been tripped.
See video: www.frenchranges.com/ovenreset.
• Level your range. If you do not have a bar level; on the most center grate,
place an oil lined at skillet with a 1/2 tsp puddle of water inside to help
nd level and center. See video: www.frenchranges.com/levelrange.
• Adjust air/fuel mixture by manipulating the air collar on each burner.
See video: www.frenchranges.com/aircollar.
• Adjust the low-ame for each burner. See video: www.frenchranges.com/
lowame.

13
INSTALLATION
NOTE:Range installation should be performed by a licensed and bonded
electrician or gas plumber.
STEP 1: Ensure proper cabinet preparation.
Cabinet preparation diagrams are available online at www.frenchranges.
com/support in the cabinet preparation section of the installation
manuals.
STEP 2: Are the electrical specs and gas rough-in correct?
All Lacanche ranges require a 240 volt, 4-wire power supply at/above the
rated amperage of the range, and a natural gas or liquid propane (LP) fuel
supply input pressure at 0.5psi. Work should be performed by a licensed
and bonded electrician or gas plumber familiar with your local code
requirements.
STEP 3: Do you have the proper hood and ventilation system?
Outer hood dimensions and proper mounting height, as well as application
specic ventilation requirements, can be found online at www.frenchranges.
com/support. Always refer to your local HVAC technician/contractor for your
unique range installation.
STEP 4: What type of wall spacer do you want?
Find the most current spacer options information at: www.frenchranges.
com/range-spacer.
ARE YOU READY TO INSTALL?
Installation videos at: www.frenchranges.com/support
and nd the most current range spacer options
at: www.frenchranges.com/range-spacer.

BIENVENUE INSTALLATION
14
STEP 5: How high will the range need to be for final installation?
Extended leveling feet, or building a“stage” for the range may be necessary.
The Lacanche ranges are
equipped with height adjustable
rollers that lift the range an extra
5/8”. The built-in range roller feet
have a minimum of [3] 7mm hex
adjustment rods that are hidden
by the range toekick. The toekick
is removed by pulling up on the
attachment pins along the to
edge of the toekick panel. Some
doors and drawers may need to be
removed rst. The weight of the
range should be taken off of the
roller feet when adjusting.
We suggest using wooden wedges
or blocks under the base plinth
to support the range during the
adjustment.
If the range must be raised higher, it is suggested to use the extended
leveling feet (shipped with the range), or a at stage or platform at the
exact width and depth of the range footprint to act as a stable base.
Decorative trim can be used at the front edge of this stage/platform
and be painted or stained to match the cabinetry.
STEP 6: Install the Anti-Tip Bracket behind the range.
The anti-tip bracket is required by code and is designed to prevent the
accidental tipping forward of the range. Please see next page for
installation instructions.

15
INSTALLATION
ANTI-TIP BRACKETS
The Anti-tip bracket is designed to t into the seam formed at the bottom
of the range chassis and base plinth as shown below.
The bracket can be mounted any-
where along the seam that the brack-
et can be freely inserted as shown
below. It is recommended to mount
the anti-tip bracket adjacent to the
large rear cutouts in the back of the
range located in the storage drawer
cavity (excluding the Rully Model).
This will allow for access while
adjusting and installing. This bracket
is designed to be mounted to a load
bearing support, such as a wall stud.
This anti-tip device is designed to only prevent the accidental tipping
forward of the range. Depending on the state, municipality local code
may require additional strapping of the appliance to prevent movement
in seismic events.

BIENVENUE INSTALLATION
16
INSTALLATION OF YOUR RANGE
Installation videos are available at:
www.frenchranges.com/support.
NOTE: Range installation should be performed by a licensed and bonded
electrician or gas plumber.
STEP 1
Plug the range into the power outlet. DO NOT
remove this power cord. Removal of power cord
may result in additional service expenses.
STEP 2
Connect the gas line. Use a new exible fuel
line rated for use with NatGas or LP fuel of the
correct inner diameter. Input fuel pressure must
be no more than 0.5psi. The specic BTU output
for your range listed on the UL nameplate on rear
of range or on bottom of drawer box. Please see
the white UL stickers on the back of the range for
BTU output or underneath the storage drawers.
STEP 3
Raise the range to the height of the counter-
top. Then install proper range spacer behind
range cooktop. Please see frenchranges.com/
range-spacer.
STEP 4
Roll range backwards into place.
STEP 5
Raise the range to the height of countertop
and level the range when it is in its nal resting
position. Range cooktop must be ush or above
adjacent countertop height.

17
INSTALLATION
Now that you have both your wall spacer and range installed, we have
provided the following tips to ensure that you set up your range and its
parts correctly.
Drawers
Drawers can be removed on your
Lacanche range by fully extending and lift-
ing off of the positioning pegs. To re-install,
slide the back edge of the drawer in, rst
making sure to engage the rear alignment
dowels, then lowering the front edge onto
the guide pins at the front.
Make sure the drawer closes smoothly
and is aligned correctly. Failing to align the
drawer properly onto the alignment dowels
or positioning pegs can cause the drawer
to contact the adjacent surface, resulting
in potential chipping or damage to the
enamel.
Burner Assemblies
There are four sizes of burner assemblies
(caps and bowls): 18,000, 15,000, 11,000,
and 5,000. The physical size of the burner
corresponds directly to their BTU output in
order from largest to smallest.
Each burner is paired with its range top
counterpart. The easiest way to tell where
to place the burner assembly is by the
size of the cutout.
Oven Racks
Place oven rack in each main oven. The
back bar of the oven rack should be at the
rear of the oven.
SETTING UP YOUR RANGE
Oven door installation and removal video
at: www.frenchranges.com/ovendoor.

BIENVENUE INSTALLATION
18
Vertical Convection Oven Racks
Insert these oven racks in the same
manner as the standard oven racks
with back bar at rear of oven.
Warming Cupboard Oven Racks
The oven racks simply slide into one of
the six rack positions.
Pastry Sheet
Interlocks onto the top of the oven racks
as shown.
Drip Tray
Also interlocks onto the oven rack with
the metal prongs straddling the base of
the drip tray.
Broiler Insert
Sits inside the drip tray as shown. Only
applicable to ranges with an electric
oven.

19
INSTALLATION
Grates
Place grates in corresponding position
as shown.
French Top (some ranges only)
There are three exhaust ports (two on
the sides and one in the rear). The rear
exhaust port should sit in the back.
Reducing Trivets
Sits directly over a side burner for smaller
pots to rest.
Oven Vent Covers
These stainless triangular clip-in vent
covers are reversible and prevent spills
from entering the cutouts at the back of
the cooktop or to direct the exhaust ow
toward a wall or away from guests in an
island application.

BIENVENUE OPERATION & ACCESSORIES
20
All Lacanche ranges are equipped with thermocouple technology, a child-
proof safety feature. In fact, they are adult-proof if the operation is not
learned and practiced. Only a heated thermocouple will allow your range to
work safely and properly.
All Gas Burner and Gas Oven Valves
Turn knob counterclockwise past “IGN,” and
fully hold knob in to activate spark ignition
system to ignite the burner. Keep the knob
held in to give the ame enough time to
heat the thermocouple on each burner in
order to maintain the ame. Initially, this
will take approximately 10–15 seconds for
the safety thermocouple to heat up. With
active use, this will take approximately 5–10 seconds. Once safety thermo-
couple is fully heated, rotate knob counterclockwise to desired temperature.
*Note: Never force the knob. When moving between “IGN” and to tempera-
ture, applying light rotational pressure to the knob while pressing in will help
nd the halfway point at which the knob will freely rotate. Once rotated to
a temperature marking, the knob will not need to be pressed in to make
adjustments.
*Note: If using the gas oven for the rst time after installation, you will need
to purge the fuel lines of air before the burners/oven will ignite. This will
take up to 2 minutes. The handle must be fully depressed for this period of
time at the “IGN” position.
Electric Oven
Rotate knob clockwise directly to desired
temperature. Move knob one notch past
“HIGH” for “BROIL” setting. As a general
rule, give the electric oven 30 minutes
to preheat to 350°. To Turn Off: Rotate
the knob counter-clockwise ONLY to
the “OFF” position. Never move knob
between off & broil positions.
*Note: If you nd that after proper installation everything seems to function
except the electric oven, the safety may have been tripped. See Electric
Oven Reset Video online.
STANDARD OPERATION OF YOUR RANGE
Find usage videos at: www.frenchranges.com/ignition.