Landice L10 User manual

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L-10 Treadmill Service Manual
Endurance and 9” Display Consoles

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Table of Contents
Landice Service Warranty Policy ................................................................................................................................................................ 4
Service Claim Form ..................................................................................................................................................................................... 5
Operation and Safety Instructions: ............................................................................................................................................................... 6
Electrical Requirements ............................................................................................................................................................................... 8
Multimeter Instructions ................................................................................................................................................................................ 9
Measuring AC & DC Amperage:............................................................................................................................................................... 10
Maintenance Checklist ............................................................................................................................................................................... 11
Static Electricity: What to Look For .......................................................................................................................................................... 12
Treadmill Specifications: ........................................................................................................................................................................... 13
Electrical Schematic: ................................................................................................................................................................................. 14
Upper Consoles: ......................................................................................................................................................................................... 15
Motor Pan Components: ............................................................................................................................................................................ 16
Remote Control Console: ........................................................................................................................................................................... 17
Error Code & Diagnostics – Endurance Console: ...................................................................................................................................... 19
Troubleshooting & Diagnostics: ................................................................................................................................................................ 21
Display Options – Endurance Console: ..................................................................................................................................................... 22
Engineering Mode – Endurance Console: .................................................................................................................................................. 23
Display Options and Diagnostics- 9” Display Series Console: .................................................................................................................. 24
Membrane/Display Panel ........................................................................................................................................................................... 26
Remote Console Removal & Installations Instructions: ............................................................................................................................ 28
Motor Cover Removal ............................................................................................................................................................................... 30
Side Frame Cover ...................................................................................................................................................................................... 31
Drive Roller ............................................................................................................................................................................................... 33
Rear Roller ................................................................................................................................................................................................. 35
Treadbelt .................................................................................................................................................................................................... 37
Treadbelt Tracking & Tensioning .............................................................................................................................................................. 38
Deck ........................................................................................................................................................................................................... 39
Impact Absorbers ....................................................................................................................................................................................... 41
Drive Motor ............................................................................................................................................................................................... 43
Drive Belt ................................................................................................................................................................................................... 45
Elevation Motor ......................................................................................................................................................................................... 46
Inverter Board ............................................................................................................................................................................................ 48
Landice Vision System .............................................................................................................................................................................. 50
Contact Heart Rate Diagnostics ................................................................................................................................................................. 54
Pulse Heart Rate Diagnostics ..................................................................................................................................................................... 56
Heart Rate Diagnostics Flow Chart ........................................................................................................................................................... 57
No Power to Upper Console - Endurance .................................................................................................................................................. 58
Safety Key Error - Endurance Console ...................................................................................................................................................... 59
No Power to the Upper Console - 9” Series ............................................................................................................................................... 60
PO Error - 9” Series ................................................................................................................................................................................... 61
Safety Key Error - 9” Series ...................................................................................................................................................................... 62

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Endurance Diagnostic Flow Chart ............................................................................................................................................................. 63

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Landice Service Warranty Policy
PARTS
Our policy requires that defective part(s) need to be returned back upon Landice discretion. All warranty part(s)
that are required back will be billed to the Service Provider if not returned within 30 days. Landice will adjust
the invoice off the account once receipt of any defective part(s) they have been returned. Landice will provide
return freight tags (ARS tags) for all parts required back. It is our policy to ship all parts UPS ground. Any
expedited shipments will need Landice approval.
LABOR
Landice will reimburse the selling dealer or service provider according to our labor rate schedule. If you are a
service provider for Landice and do not sell our product, you have the option of billing us directly or you can bill
back the selling dealer. Generally, if our capped rate does meet the service provider rate then the remaining balance
will be the actual selling dealer responsibility. The labor rate only covers one service call per issue, diagnostic
trips and return trips is not covered under our labor warranty policy. Treadbelt and drive belt tracking, tensioning,
and set-up procedures will not be covered under our labor warranty policy as well. Set-up includes Assembly,
adjusting treadbelt and drive belt (if needed), walking the treadbelt and deck wax in and performing any additional
adjustments that may have been upset during shipping.
The dealer must call for a service authorization number (SA#) prior to performing any service to verify the
treadmill is under labor warranty and to get troubleshooting advice. It is advisable to call Landice from the
customer’s location in order to successfully diagnose the problem and this will ensure that the correct part(s) is
shipped out the first time. Labor claim forms must be submitted within three months from the date of service was
performed. All labor claim forms must be filled out completely and have the Landice authorization number at the
top and including customer’s signature at the bottom of the claim form.
FLOOR MODELS
The following warranty applies to floor models and dealer stock. If the dealer sells a treadmill to a customer
within one year of its purchase from Land ice, the warranty period will be extended to start from the date of sale
to the customer. If a treadmill is over 1 year old when sold to a customer, the remainder of the parts warranty
will be honored from the date of shipment not sale and will not have a labor guarantee.
Landice Labor Warranty Policies are subject to change without notice.

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Service Claim Form

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Operation and Safety Instructions:
Safety Information -To reduce the risk of electric shock: always unplug the treadmill from the electrical
outlet immediately after using and before cleaning.
Always unplug the treadmill before cleaning or removing the motor cover.
Improper connection of the grounding connector can result in risk of electric shock. Check with a qualified
electrician/service technician if you are in doubt as to whether the treadmill is properly grounded. Do not
modify the plug provided with the treadmill. If the plug will not fit in the outlet, have a proper electrical outlet
installed by a qualified electrician.
To reduce the risk of burns, fire, electric shock or injury to persons:
 An appliance should never be left alone or unattended when plugged in. Unplug from outlet when not in
use and before putting on or taking off parts.
 Close supervision is necessary when the treadmill is in use or near children or persons with disabilities.
 Use the treadmill only for its intended use as described in this manual. Do not use attachments not
recommended by Landice.
 Never operate treadmill if it has a damaged cord or plug, if it is not working properly, or if it has been
damaged. Call your dealer or certified service provider immediately for examination and repair.
 Keep the power cord away from heated surfaces. Be sure the cord has plenty of slack and can not be
pinched under the treadmill when it elevates and de-elevates.
 Never operate the treadmill with the motor cover air openings blocked. Keep the air openings free of
lint, hair, dust, or debris.
 Do not drop or insert objects into any opening on the treadmill. Be sure no objects are near or beneath
the treadbelt when you are using the treadmill.
 Do not use treadmill outdoors.
 Do not operate treadmill where aerosol (spray) products are being used or where oxygen is being
administered.
 To disconnect, press STOP twice, pull the safety lanyard out, then remove plug from outlet.

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Operation and Safety Instructions:
Failure to observe the following warning statements can result in serious injury!
•Do not use this product without first consulting your doctor if you suffer from any illness, condition, or
disability that affects your ability to run, walk or exercise.
•Do not use this product without supervision present if you are suffering from any illness, condition, or
disability which affects your ability to run, walk or exercise. Failure to do so can result in serious injury should
you fall while the treadbelt is moving.
•Failure to leave ample clearance around the treadmill could cause you to be trapped between the treadmill
and a wall if you fall, resulting in burns or other serious injury from the moving treadbelt. Allow a minimum
clearance of 18 inches (46 cm) on each side of the treadmill. Allow a minimum clearance of 6 feet (183 cm) at
the rear of the treadmill.
•Never stand on the treadbelt when starting the treadmill. A sudden start could cause you to lose your balance.
Always begin by placing your feet on the side traction strips, straddling the treadbelt, before turning the
treadmill on.
•Always wear the safety lanyard clip securely on your clothing while exercising. Failure to do so can result in
severe injuries should you accidentally fall while exercising.
•Test the emergency stop safety lanyard regularly by pulling on the cord and ensuring that the treadbelt comes
to a complete stop when key is pulled.
•Familiarize yourself with this manual. Be sure you understand operation of the treadmill before use.
•Always follow basic safety precautions when using an electrical appliance.
Connect treadmill to a properly grounded, dedicated electrical outlet only. See the following Grounding
Instructions.
Do not plug treadmill into a surge suppressor or Ground Fault Interrupt (GFI) outlet.

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Electrical Requirements
Landice requires that a dedicated circuit be wired for each piece of Landice equipment. For
optimal performance, DO NOT plug equipment into an AFCI or GFI circuit breaker/outlet.
Adapters or extension cords should not be used.
Treadmills marked 120 VAC are intended for use with a grounding plug in a nominal 120-volt
circuit. Ensure the treadmill power cord is connected to an outlet having the same configuration as
the plug.
Treadmills marked 200-250 VAC are intended for use on a circuit having a nominal rating greater
than 120V and are factory-equipped with a specific power cord and plug to permit connection to a
proper electrical circuit. Ensure the treadmill power cord is connected to an outlet having the
same configuration as the plug. No adapter should be used with 200 – 250 VAC treadmills.
If the treadmill must be configured for use on a different type of electrical circuit, qualified service
personnel should make the proper
For 220v & 110v units using 3-phase voltage:
• Each treadmill must have its own circuit breaker and be run on the same phase; same power
leg.
• If 220v power is required, all treadmills must run on the same two phases (power legs) and on
their own circuit breakers.
L10 Requirements L10 Treadmills are rated for 110 (120) VAC, 60 Hz, 20 AMP (uses a 20 amp
plug, receptacle and breaker) or 220 VAC, 60 Hz, 10 AMP (uses a 15 amp plug, receptacle and
breaker).
L10 Club 110v Electrical Requirements
Plug NEMA Style 5-20P
Receptacle NEMA Style 5-20R
L10 Club 220v Electrical Requirements
Plug NEMA Style 6-15P
Receptacle NEMA Style 6-15R

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Multimeter Instructions
Using Your Multimeter
A Multimeter is a device used to measure a variety of electrical
functions. The multimeter best suited to diagnosing a treadmill
will be able to measure AC and DC voltage, as well as Ohms
and electrical continuity.
Make sure the batteries in your
Multimeter are fresh before
you begin!
Vac – Alternating Current reverses
polarity from plus (+) to minus (-). For
the L10 Treadmill, you can test Vac
coming from the outlet into the unit,
and from the lower board into both the
elevation motor and the drive motor.
Vdc – Direct Current only flows in
one direction, and provides a constant
voltage over time. L10 Treadmills do
not use DC.
Ohms – The electrical resistance of a
component or conductor measured in
ohms. You can check the condition of
a potentiometer or line cord by
measuring the ohms.
Continuity – Electrical Continuity
is the continuous, uninterrupted flow of
electricity. You will use continuity to
check fuses, wire harnesses and pins
for any interruption. You can also use
it to perform a membrane bypass test
(where applicable).

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Measuring AC & DC Amperage:
AC Amperage must be performed on the BROWN WIRE of the line cord.
DC Amperage must be performed on the BLACK WIRE from the drive motor.
Start by clamping your meter to the wire. While straddling the belt, start the treadmill and bring the speed
up to 3.0 mph at 0% elevation. Once the treadmill is up to speed start walking on the treadmill while looking
at the voltmeter. The voltmeter will start giving you an amperage reading. The average highest reading
possible equals your amperage reading. The more friction between treadbelt and deck, as well as the heavier
the load on the belt, the hotter the treadbelt will become, which will increase your amperage reading.
AC A mperage D C Am perage Treadbelt C o ndition
Rev 04-2021
2.0-4.0 A C A m ps 4.5-6.0 D C A m ps Good
4.1-5.9 A C A m ps 7.0-9.0 D C A m ps N orm al
6.0-10.0 A C A m ps 9.0-12.0 DC A m ps Replace
Adc Indicates DC Amperage
Aac Indicates AC Amperage
AMP METER CLAMP
USE
THE
CHART
BELOW
TO DETERMINE THE TREADBELT CONDITION
PERFORMING AMPERAGE INSTRUCTIONS

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Maintenance Checklist
Weekly Maintenance:
•Wipe down display. Use mild solution of non-phosphate cleaner on damp microfiber cloth.
•Wipe down handrails and traction strips with soft cotton cloth and mild soap and water.
Cloth should be damp not wet.
•Vacuum or wipe down the deck area between treadbelt and frame, including the visible part
of the rear roller.
•Clean treadbelt walking surface: Vacuum treadbelt to remove loose dirt. If vacuuming does
not remove dirt, Landice recommends the use of a medium stiff nylon bristle brush to remove
dirt trapped in treadbelt surface. A damp (not wet!) sponge can be used to finish the cleaning
process.
Monthly Maintenance:
•Take off motor cover and vacuum. Be careful not to touch any of the circuit boards.
•Turn on the treadmill. Elevate treadmill to 15%. Turn off the treadmill. Vacuum under and
around the treadmill. Turn on the treadmill and return to 0% elevation.
•Examine the deck and treadbelt for wear and replace if necessary.
•Check condition of line cord for any cuts, gouges, or broken prongs on the plug ends.
Every Six Months:
•Check all nuts and bolts for tightness, especially the upright bolts and handrails.
You can also perform an amperage check to see if the treadbelt is dragging excessively and thus
drawing excessive current as follows:
1.Install AC clip-on ammeter around hot lead on line cord.
2.Turn treadmill ON and increase speed to 3.0mph.
3.Let speed stabilize and record the AC amperage.
4.Decrease speed to 1.0mph and have a person weighing at least 150 lb step onto the treadbelt.
5.Increase speed back up to 3.0mph.
6.Let speed stabilize and record the AC amperage. Compare the two readings.
Note: Current draw for a new or well-maintained 110V treadmill with a 150lb load at 3mph
will be approximately 6A, for 220V units it will be approximately 3A. If the load is higher
than 150lb, then adjust the amperage upward., if load is lighter the amperage draw will be
less. Example 200lb load @3mph=8amps.
If the loaded current draw is substantially greater than the unloaded reading, then the
treadbelt and deck system is wearing and may need replacement.

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Static Electricity: What to Look For
Static electricity can be generated from many sources. While a shock may occur occasionally while using
the machine and is normal, it can lead to issues with the treadmill’s components. Here are the most
commonly found sources of Static Electricity:
 Treadmill placed on carpet - When you use your treadmill directly on a carpet, it is far more prone
to static build up. Instead, install a rubber treadmill mat (LANDICE #73062) underneath the
machine. This will help reduce static buildup.
 Dry Climate & Lack of Humidity - Whether it’s the winter months, or you live in a dry location,
static buildup is more likely to occur low humidity environments. You can compensate for this by
using a humidifier in your treadmill’s location.
 Dehydration and Dry Skin- Your own level of dryness can lead to static buildup. If you are
dehydrated while working out, dry skin will increase risk of static buildup. You can combat this by
drinking more water, and using moisturizer as needed on dry areas of the skin.
 Your workout clothing and shoes - The type of material used in your workout clothes can make a
world of difference when it comes to combating static buildup. Synthetic materials like Polyester,
Spandex, and Acrylic fiber will build up static electricity much faster. Instead, use natural materials
like Cotton in your workout clothing.
Likewise, if your shoes are worn down, you will dramatically increase the chance of static
buildup. Check the tread of your shoe, and replace them if they are worn down.
 Worn out parts - The condition of the treadbelt, deck and motor brushes can all increase the risk
of static buildup. Do monthly maintenance such as vacuuming under the motor cover. Use
Simple Green to wipe down the deck, hand rails and display. Check the treadbelt tension, and
look for cracks or fraying. A Landice Authorized service provider can help to do a full diagnostic
on your treadmill for a fee.
 Using Surge Protectors, Extension Cords - Landice requires plugging directly into a dedicated
outlet. Using a surge protector or extension cord increases resistance on the flow of power,
meaning increased stress on electrical components and premature failure, as well as the increased
risk of static shock.

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Treadmill Specifications:
L10-Club Treadmill Specifications
Model L10
Display Digital Display
Launch Date Apr-2017
Mechanical Features
Drive Motor
5HP AC Drive
Voltage 220
Speed Range
0.5
-
15.5mph
Incline
0
-
15%
Treadbelt
22" x 60"
Frame Material
Steel
Deck
1" Reversible
Roller
3 1/2"
Cross Bar Controls
Yes
Side Rails
Yes
Fan Yes
Heart Rate
Yes
(Contact Heart Rate
-
Read Only)
Accessory Pockets
Phone, tablet and 2 water bottles holders
Step-up Height from Floor to Treadbelt 9"
Electrical Requirement 220 volt, 50/60Hz, 10 amps w/ Dedicated Line
Max User Weight
500 lbs.
Product Weight 460lb
Shipping Weight 600lb
Dimensions
83" x 34" x 64"
Warranty
10 Year -
Frame
5 Year -
Parts
2 Year -
Wear Items (deck & belt)
90 days -
High Wear Items (USB port)
1 Year La
bor
Certifications
UL, CAN, CE
Console
CSAFE Jack
Yes
(External on the side of display)
TV
Bracket with BVE TV (Optional)
Coaxial cable or HDMI jack located on upright leg
USB Port
Yes
(Charging capability )

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Electrical Schematic:

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Upper Consoles:
PST
-
7/CT
-
7
–
9”
DISPLAY
ENDURANCE DISPLAY

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Motor Pan Components:
Lower Board (Inverter- Wiring)
1) From Lower Board (Inverter) to Display
2) From Lower Board (Inverter) to Elevation Motor
3) From Filter to Lower Board (Inverter) Black and Red, wires power the Inverter.
4) From Lower Board (Inverter) to Drive Motor
4) Drive Motor Harness
3) Filter Harness
2) Elevation Harness
1) Display Harness
LOWER BOARD (INVERTER)
ELEVATION MOTOR
C
HOKE
AC DRIVE MOTOR
LINE
FILTER

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Motor Pan Components:
Remote Control Console:
Remote Console Pin/Wire harness designations on L10 Treadmill.
Pins 2-7 are for Reading Switched, Pins 1, 8, and 12 are Power Pins,
Pin 9 is Safety Key, and Pins 10 and 11 are the two Heart Rate Inputs.
The 12 pin Remote Console connector pinout:
Pin1 GND1 (Output) Ground
Pin2 P0.0 (Input) Speed up Switch
Pin3 P0.1 (Input) Speed down Switch and Stop Switch
Pin4 P0.2 (Input) Incline up Switch and Start Switch
Pin5 P0.3 (Input) Incline down Switch
Pin6 P2.70 (Output) Switch Common for Speed and Incline Switches
Pin7 P2.40 (Output) Switch Common for Start and Stop Switches
Pin8 +5VF (Output) 5Volt power for Heart Rate boards
Pin9 CEO (Input) CE Safety switch
Pin10 INT1 (Input) Heart Rate from Wireless
Pin11 Pulse (Input) Heart Rate from Handgrips
Pin12 GND (Output) Ground
Brown wire from switch to
choke to filter. Black
Wire from switch to filter.
LINE FILTER
Black wire and Red wire to
the Lower Board (Inverter).

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Remote Control Console:
INCLINE SWITCH
SPEED
SWITCH
MEMBRANE STOP/START SWITCH
ES
EMERGENCY STOP
SAFETY LANYARD
INCLINE
CONTROL
SWITCH
SPEED
CONTROL
SWITCH
HOUSING FOR SAFETY
LANYARD AND
EMERGENCY STOP
Membrane Ribbon Cable
Contact Heart Rate
Wireless
Heart Rate
Upper Display Board Ribbon Cable

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Error Code & Diagnostics – Endurance Console:
Note: A logs of recent error codes are found in the Engineering Mode.
1.) ER01 – Communication Error
 Communication disruption between the inverter and the upper control board:
 The inverter sends a signal to the upper control board every 1.5 seconds to check to see
if they are still in communication with each other. If no response, the inverter shuts the
AC motor down.
 The code CE10 appears on the display after the communication is reestablished
 The potential reasons for the communication disruption could be:
 A faulty display board
 A faulty inverter
 Faulty cabling
2) ER02 – Incline Motor Error
 Loss of elevation calibration from the elevation motor to the upper display board. Or no
movement from elevation motor.
 Check for loose wires or connections. Run the Auto Calibration process to re-calibrate
the elevation pot.
 If no movement from elevation motor, check wires and connections from elevation
motor to inverter board. If elevation wire is damaged, replace Elevation Motor.
 Check harness wires from Inverter Board to Upper Board, if loose or damaged wire
found, replace the Upper Harness.
3) ER03 – Safety Key/Replace Safety Key
 The Upper display board monitors the safety circuit and flags this condition when the
safety is pulled. Always check that the safety key is pushed in before proceeding.
 Potential reasons for this error are:
Faulty Safety circuit
Faulty cabling
Faulty Display Board
4) ER04 – (Also OL) AC Motor Over-Current Error
 The inverter monitors the AC motor in order to determine the amount of over current.
 It also monitors the amount of time that the current is over the maximum limit. The
standard maximum limit is 150% of the rated current of the motor (which for the drive
motor the rating is 7amps). For the error code (OL) to come up, the motor would have
to be over loaded for over 60 seconds. The inverter would then shut down the AC
drive motor.
 The potential reasons for an AC motor over-current condition could be:
 Failure of one or more of the internal motor components (bearings, rotor, stator
windings, etc.)
 Excessive load on the AC drive motor putting excessive loading onto the motor (Friction
in the belt and deck, bad roller bearing, etc.)
 Note- a Heavy Person walking at slow speeds may cause this error due to the extra load.
The same is true for a heavy person who is running at high speeds.

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Error Code & Diagnostics – Endurance Console:
5) ER05 – AC Motor Voltage Error
 AC Motor voltage monitoring
The inverter can monitor the motor voltage and determine if it’s receiving too much or too
little voltage
 The potential reasons for an AC motor low or high voltage:
 Inverter malfunctioning
 City voltage too low or too high
6) ER06 – AC Motor Over Load Error
 The display will show ER06 when the AC motor’s thermal sensor pops
 The potential reasons for an AC motor over-load condition could be:
 Failure of one or more of the internal motor components (bearings, rotor, stator
windings, etc.)
 Excessive load on the AC drive motor putting excessive loading onto the motor (Friction
in the belt and deck, bad roller bearing, very heavy person, etc.)
 Note- a Heavy Person walking at slow speeds may cause this error due to the extra load.
The same is true for a heavy person who is running at high speeds.