Lanner NCA-5710 User manual

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NCA-5710
User Manual
Version: 1.2
Date of Release:2019-06-11
Network Appliance
Platform

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This manual describes the overview of the various functionalities of this product and the information you
need to get it ready for operation. It is intended for those who are:
-responsible for installing, administering and troubleshooting this system or information technology
professionals.
-assumed to be qualified in the servicing of computer equipment, such as professional system
integrators, or service personnel and technicians.
The latest version of this document can be found on Lanner’s official website, available either through the
product page or through the Lanner Download Center page with a login account and password.
This document utilizes different font types and icons in order to make selected text more transparent and
explicable to users. This document contains the following conventions:
Example
Convention
Usage
iptables –F
Monospace, shaded
A command to be entered at a shell
command-line
Setup page
Bold
A title of a dialog box or a page
<Enter>
Between a pair of inequality signs
A physical keyboard button
“Menu”
Between a pair of quotation marks
A menu option or a software button to be
clicked
Readme.txt
In Italic
A filename or a file path
IPMI User Guide
Underlined
The name of another document or a chapter
in this document
Icon
Usage
This mark indicates that there is something you should pay special
attention to while using the product.
This mark indicates that there is a caution or warning and it is
something that could damage your property or product.
Note or Information
Warning or Important

NCA-5710 User Manual
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To obtain additional documentation resources and software updates for your system, please visit the
Lanner Download Center. As certain categories of documents are only available to users who are logged in,
please be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents
and downloadable resources.
For troubleshooting the issues with your system, please visit the Lanner Q&A page for diagnostic
procedures and troubleshooting steps.
In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support at http://www.lannerinc.com/technical-support where you can fill in a support ticket to
our technical support department.
This document is copyrighted © 2019 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any
time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third
parties that may result from such use.
Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments or to report an error, please email to
[e-mail]. Thank you for your time.

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Intel® and Intel® Xeon® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Taiwan Corporate Headquarters
Lanner Electronics Inc.
7F, No.173, Sec.2, Datong Rd. Xizhi District,
New Taipei City 22184, Taiwan
T: [phone]
F: [phone]
E: [email protected]m
China
Beijing L&S Lancom Platform Tech. Co., Ltd.
Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]
USA
Lanner Electronics Inc.
47790 Westinghouse Drive Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]
Canada
LEI Technology Canada Ltd
3160A Orlando Drive Mississauga, ON L4V 1R5
Canada
T: [phone]
F: [phone]
E: [e-mail]

NCA-5710 User Manual
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This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Note
1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference
to the nearby radio and television reception. It is essential that only the supplied power cord be used.
2. Use only shielded cables to connect I/O devices to this equipment.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important
1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

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Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and
roll up your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or
removing a chassis or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement
dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.
There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person
who knows all installation procedures and device specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium battery.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in
an explosion.

NCA-5710 User Manual
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Leaving a battery in an extremely high temperature environment can result in an explosion or the
leakage of flammable liquid or gas.
A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable
liquid or gas.
Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An
open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is
available, ground yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10
megohms (Mohms).
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour
refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de
refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.
Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits
électriques. Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et

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peuvent causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du
retrait et du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps à la terre en touchant la partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Mounting Installation Precautions
The following should be put into consideration for rack-mount or similar mounting installations:
Do not install and/or operate this unit in any place that flammable objects are stored or used in.
The installation of this product must be performed by trained specialists; otherwise, a non-specialist
might create the risk of the system’s falling to the ground or other damages.
Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for
supporting the system or use of inappropriate installation components.
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition
is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Reliable Grounding - Reliable grounding of rack mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch circuit (e.g.
use of power strips).

NCA-5710 User Manual
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Before turning on the device, ground the grounding cable of the equipment. Proper grounding
(grounding) is very important to protect the equipment against the harmful effects of external noise and to
reduce the risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect
the ground wire after turning off the power. A ground wire is required and the part connecting the
conductor must be greater than 4 mm2 or 10 AWG.
Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4
mm2 ou 10 AWG.
Loosen the screw of the earthing point.
Connect the grounding cable to the ground.
The protection device for the DC power source must provide 30
A current.
This protection device must be connected to the power source
before DC power.
Desserrez la vis du terminal de mise à la terre.
Branchez le câble de mise à la terre à la terre.
L’appareil de protection pour la source d’alimentation CC
doit fournir 30 A de courant.
Cet appareil de protection doit être branché à la source
d’alimentation avant l’alimentation CC.

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This equipment must be grounded. The power cord for product should be connected to a socket-outlet
with earthing connection.
Cet équipement doit être mis à la terre. La fiche d'alimentation doit être connectée à une prise de terre
correctement câblée
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
Peut être installé dans des salles de matériel de traitement de l'information conformément à l'article 645
du National Electrical Code et à la NFPA 75.
The machine can only be used in a restricted access location and has installation instructions by a skilled
person (for Fan side).
Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT.

NCA-5710 User Manual
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Package Content......................................................................................................................... 13
Ordering Information ................................................................................................................. 13
System Specifications ................................................................................................................. 14
Front Panel ................................................................................................................................. 15
Rear Panel................................................................................................................................... 16
Motherboard Information.......................................................................................................... 17
Installing the CPU ....................................................................................................................... 24
Installing the Disk Drive(s).......................................................................................................... 30
Installing the NIC Modules ......................................................................................................... 32
Replacing the Cooling Fans......................................................................................................... 34
Installing the System Memory.................................................................................................... 35
Mounting the System ................................................................................................................. 38
Connecting the Grounding Cable ............................................................................................... 43
Replacing the Power Supply Units ............................................................................................. 44
DC Power Supply Installation ..................................................................................................... 45
Remote Server Management ..................................................................................................... 46
Lanner SDK.................................................................................................................................. 52
Installing Operating System........................................................................................................ 53
BIOS Setup .................................................................................................................................. 56

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Why Dual BIOS?........................................................................................................................ 121
Addressing BIOS Start-up Failure with Dual BIOS .................................................................... 122
Introduction.............................................................................................................................. 125
Pre-requisites ........................................................................................................................... 125
Warranty Policy ........................................................................................................................ 131
RMA Service.............................................................................................................................. 131
RMA Service Request Form ...................................................................................................... 132

NCA-5710 User Manual
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Thank you for choosing NCA-5710. The NCA-5710, powered by Intel® Xeon® Processor Scalable Family
and Intel® C627/C621 chipset, features optimized computing power and virtualization capacity in a
compact 1U form factor with dual CPU sockets, 4x NIC module slots and up to 384GB DDR4 system
memory. It delivers a multitude of advanced networking features for maximizing packet processing
efficiency and cryptography acceleration.
Your package contains the following items:
1x NCA-5710 Network Security Platform
2x Power Cable
1x Short Ear Rack Mount Kit with screws
1x Console Cable
1x LAN Cable (Grey)
SKU No.
Main Features
NCA-5710A
2x Skylake SP (165W) + C621 + 4x RJ45 MGMT
NCA-5710B
2x Skylake SP (165W) + C621 + 4x RJ45 MGMT + BMC
NCA-5710C
2x Skylake SP (165W) + C627 + 4x 10G SFP+ with LED + BMC

Chapter 1: Product Overview
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Form Factor
1U 19“Rackmount
Platform
Processor Options
Intel® Xeon® Processor Scalable Family
(Skylake-SP)
CPU Socket
2x LGA3647
Chipset
Intel® C621/627
Security Acceleration
Intel® QuickAssist Technology (By SKU)
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 2666 MHz REG DIMM
Max. Capacity
384GB
Socket
12x 288pin DIMM
Networking
Ethernet Ports
4x GbE RJ45 or 4x 10G SFP+ Lewisburg
Internal MAC
Bypass
Depends on NIC module specifications
NIC Module Slot
4
LOM
IO Interface
1x RJ45 (Optional) *Share with ETH0
OPMA slot
IPMI Chip Onboard (SKU B & C)
I/O Interface
Reset Button
1
LED
Power/Status/Storage
Power Button
1x ATX Power Switch
Console
1x RJ45, 1x mini USB
USB
2x USB 3.0
LCD Module
N/A (Optional)
Display
1x Internal Pin Header
Power input
AC power inlet on PSU
Storage
HDD/SSD Support
2x 2.5”Internal Bays
Onboard Slots
1x M.2
Expansion
PCIe
1x PCI-E*16 FH/HL (Optional)
mini-PCIe
N/A
SIM card Slot
N/A
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
Yes (Optional)
Cooling
Processor
Passive CPU heat sink
System
6x individual hot-swappable cooling fans
with smart fan
Environmental Parameters
Temperature
0~40ºC Operating
-40~70ºC Non-Operating
Humidity (RH)
5~90% Operating
5~ 95% Non-Operating
System Dimensions
(WxDxH)
610mm x 438mm x 44mm
Weight
24kg
Package Dimensions
(WxDxH)
841mmx588mmx215mm
Weight
18kg
Power
Type/Watts
850W 1+1 ATX Redundant PSUs
Input
AC 100~240V @47~63 Hz
Approvals and Compliance
RoHS, CE/FCC Class A

NCA-5710 User Manual
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No.
Description
F1
Reset Button
For hardware /software reset, default is software reset. The setting is
configurable by changing the JRST1 jumper on motherboard.
F2
LED Indicators
F3
Console Port
1x RJ45 console port
F4
USB Ports
2x USB 3.0 port
F5
RJ45/SFP+ Ports
4x RJ45 port with LED or 4x 10G SFP+ port (by model)
F6
MGMT/LOM Port
1x RJ45 for MGMT or LOM share port (by model)
F7
Micro USB
1x console port
F8
NCS2 Module
4x STD NIC Module
System Power
System Status
HDD Activity
F5
F4
F6
F3
F1
F2
F8
F7
Note
Please refer to Appendix A: LED Indicator Explanations for descriptions of the LED Indicators.

Chapter 1: Product Overview
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No.
Description
R1
Grounding Stud
1x grounding stud for connecting the grounding wire
R2
ESD Jack
1x ESD Jack
R3
Fans
6 x hot-swappable cooling fans with smart fan
R4
Power Switch
1x Power Button
R5
Alarm Off Button
1x Alarm Off Button to disable the system alarm
R6
Power Supply
2x 850W 1+1 ATX Redundant PSUs
R1
R4
R5
R3
2
R2
R6
6

NCA-5710 User Manual
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The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.
SkyLake-SP
6 Channel DDR4 RDIMM 2400 Mhz up to 384GB
PCIe x8
Intel Lewsburg PCH
BIOS
LPC
TPM
SATAIII*4
NMI
PCIe x8 or PCIEx4*2 auto selection
SPI
PCIe x8 PCIe x16
PCIe x16
DMI*4
BIOS
Dual BIOS
PCIe x1
PCIe x1
AST-2400
USB 3.0x2 SFI*4
Marvell
88E1543
connectorconnector
GPIO
Fan Monitor
Watchdog
Thermal Monitor
LOM/ MGNT share
port (optional) LOM/ MGNT share
port (optional)
connector
NCSI with AST2400NCSI with AST2400
Two type of IO card for different purpose
I210-AT I210-AT
NCA-5710 Block Diagram
SkyLake-SP
ZD
PCIe x16
ZD
PCIe x8 PCIe x8
UPI
reserved reserved
PCIe x16
PCIe 2.0
USB3.0
SATA3.0
Mini
PCIE
M.2B Key

Chapter 1: Product Overview
18
This layout shows the connectors and jumpers on the board, as a reference of the pin assignments and the
internal connectors.
J
JF FA AN N6 6 J JF FA AN N5 5 J JA AT TX X2 2 J JF FA AN N4 4 J JF FA AN N3 3 J JA AT TX X4 4 J JF FA AN N2 2 J JF FA AN N1 1

NCA-5710 User Manual
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JUSB1: USB2.0
Pin No.
Description
Pin No.
Description
1
+P5V_USB1
2
+P5V_USB1
3
USB20_L_N3
4
USB20_L_N4
5
USB20_L_P3
6
USB20_L_P4
7
USBGND1
8
USBGND1
9
USBGND1
10
USBGND1
JTPM1
Pin No.
Description
Pin No.
Description
1
IRQ_SERIAL
2
LPC_LFRAME#
3
LPC_LAD0
4
CLK_24M_LPC
5
LPC_LAD1
6
+P3V3_AUX
7
LPC_LAD2
8
9
LPC_LAD3
10
+P3V3
11
TPM_RST#
12
GND
JVGA1
Pin No.
Description
Pin No.
Description
1
DAC_RO
2
GND
3
DAC_GO
4
GND
5
DAC_BO
6
GND
7
HSYNC_O
8
9
VSYNC_O
10
GND
11
DDC_DATA
12
DDC_CLK
JATX6: 8 Pin Power Connector
Pin No.
Description
Pin No.
Description
1
GND
2
+P5V
3
GND
4
+P5V_SB
5
GND
6
+P12V_STBY_PSU
7
GND
8
+P12V_STBY_PSU
2
10
9
1
11
12
2
1

Chapter 1: Product Overview
20
JNMI1
Pin No.
Description
Pin No.
Description
1
GND
2
NMIBTN#
JATX2 & JATX4: 8 pin Power Connector
JSATA1~JSATA4: SATA
Pin No.
Description
1
GND
2
TX_P
3
TX_N
4
GND
5
RX_N
6
RX_P
7
GND
JFAN1~6: FAN Connector
Pin No.
Description
1
PWM Status
2
RPM Sense
3
RPM Sense
4
12V
5
Ground
Pin No.
Description
1
GND
2
GND
3
GND
4
GND
5
+12V
6
+12V
7
+12V
8
+12V