Lanner NCR-1510 User manual

NCR-1510
User Manual
Version: 1.0
Date of Release:2020-06-23
Network Appliance
Platform
Hardware Platforms for Network Computing

About this Document
This manual describes the overview of the various functionalities of this product and the information you
need to get it ready for operation. It is intended for those who are:
-responsible for installing, administering and troubleshooting this system or information technology
professionals.
-assumed to be qualified in the servicing of computer equipment, such as professional system integrators,
or service personnel and technicians.
The latest version of this document can be found on Lanner’s official website, available either
through the product page or through the Lanner Download Center page with a login account and
password.
Conventions & Icons
This document utilizes different font types and icons in order to make selected text more transparent and
explicable to users. This document contains the following conventions:
Font Conventions
Example
Convention
Usage
iptables –F
Monospace, shaded
A command to be entered at a shell
command-line
Setup page
Bold
A title of a dialog box or a page
<Enter>
Between a pair of inequality signs
A physical keyboard button
“Menu”
Between a pair of quotation marks
A menu option or a software button to be
clicked
Readme.txt
In Italic
A filename or a file path
IPMI User Guide
Underlined
The name of another document or a chapter
in this document
Icon Descriptions
Icon
Usage
This mark indicates that there is something you should pay special
attention to while using the product.
This mark indicates that there is a caution or warning and it is
something that could damage your property or product.
Note or Information
Warning or Important

Online Resources
To obtain additional documentation resources and software updates for your system, please visit the Lanner
Download Center. As certain categories of documents are only available to users who are logged in, please
be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents and
downloadable resources.
For troubleshooting the issues with your system, please visit the Lanner Q&A page for diagnostic
procedures and troubleshooting steps.
Technical Support
In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support at http://www.lannerinc.com/technical-support where you can fill in a support ticket to
our technical support department.
Copyright and Trademarks
This document is copyrighted © 2020 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any time
without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third parties
that may result from such use.
Documentation Feedback
Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments or to report an error, please email to
[email protected]m. Thank you for your time.

Contact Information
Acknowledgment
Intel® and Intel® Atom® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Federal Communication Commission Interference
Taiwan Corporate Headquarters
Lanner Electronics Inc.
7F, No.173, Sec.2, Datong Rd. Xizhi District,
New Taipei City 22184, Taiwan
221
173 7
T: [phone]
F: [phone]
E: [email protected]m
China
Beijing L&S Lancom Platform Tech. Co., Ltd.
Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]
USA
Lanner Electronics Inc.
47790 Westinghouse Drive Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]
Canada
LEI Technology Canada Ltd
3160A Orlando Drive Mississauga, ON L4V 1R5
Canada
T: [phone]
F: [phone]
E: [e-mail]

Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note
1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference
to the nearby radio and television reception. It is essential that only the supplied power cord be used.
2. Use only shielded cables to connect I/O devices to this equipment.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important
1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Safety Guidelines
Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and
roll up your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or
removing a chassis or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
Consignes de sécurité
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.
Lithium Battery Caution
There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person
who knows all installation procedures and device specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium battery.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in
an explosion.
Leaving a battery in an extremely high temperature environment can result in an explosion or the leakage
of flammable liquid or gas.

A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable
liquid or gas.
Avertissement concernant la pile au lithium
Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
Operating Safety
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An
open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is available,
ground yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10
megohms (Mohms).
Sécurité de fonctionnement
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour
refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de
refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.
Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits électriques.
Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et peuvent
causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du retrait et
du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps à la terre en touchant la partie métallique du châssis.

Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Mounting Installation Precautions
The following should be put into consideration for rack-mount or similar mounting installations:
Do not install and/or operate this unit in any place that flammable objects are stored or used in.
The installation of this product must be performed by trained specialists; otherwise, a non-specialist
might create the risk of the system’s falling to the ground or other damages.
Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for
supporting the system or use of inappropriate installation components.
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition
is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Reliable Grounding - Reliable grounding of rack-mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch circuit (e.g.,
use of power strips).

Electrical Safety Instructions
Before turning on the device, ground the grounding cable of the equipment. Proper grounding (grounding)
is very important to protect the equipment against the harmful effects of external noise and to reduce the
risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect the ground
wire after turning off the power. A ground wire is required and the part connecting the conductor must be
greater than 4 mm2 or 10 AWG.
Consignes de sécurité électrique
Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4
mm2 ou 10 AWG.
This equipment must be grounded. The power cord for product should be connected to a socket-outlet
with earthing connection.
Cet équipement doit être mis à la terre. La fiche d'alimentation doit être connectée à une prise de terre
correctement câblée
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
Peut être installé dans des salles de matériel de traitement de l'information conformément à l'article 645
du National Electrical Code et à la NFPA 75.
The machine can only be used in a restricted access location and has installation instructions by a skilled
person (for Fan side).
Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT.
Instruction for the installation of the conductor to building earth by a skilled person.
This product is intended to be used with a UL Listed Optical Transceiver product. Laser Class 1

Table of Contents
Chapter 1: Product Overview..........................................................11
Package Content......................................................................................................................... 11
Optional Kits ............................................................................................................................... 11
Ordering Information ................................................................................................................. 11
System Specifications ................................................................................................................. 12
Front Panel ................................................................................................................................. 13
Rear Panel................................................................................................................................... 14
Side Panel ................................................................................................................................... 15
Chapter 2: Motherboard Information ............................................16
Block Diagram............................................................................................................................. 16
Motherboard Layout .................................................................................................................. 17
Chapter 3: Hardware Setup.............................................................18
Wall Mounting............................................................................................................................ 18
DC Power Supply Installation ..................................................................................................... 19
Appendix A: LED Indicator Explanations .......................................20
Appendix B: Terms and Conditions ................................................29
Warranty Policy .......................................................................................................................... 29
RMA Service................................................................................................................................ 29
RMA Service Request Form........................................................................................................ 30

CHAPTER 1: PRODUCT OVERVIEW
NCR-1510 is a wide-temperature fanless network appliance optimized for SD-WAN or uCPE. This new
offering will allow service providers to deploy the SD-WAN services in demanding environment and critical
infrastructure. Powered by Intel® Atom® C3000 (codenamed Denverton) CPU, the NCR-1510 features solid
performance and Intel’s QuickAssist Technology running up to 10Gbps, offering cryptographic acceleration
and industrial-grade LAN functions in a compact form factor. It is the optimal fanless desktop network
appliance for SD-WAN, uCPE or edge security gateway for enterprises.
Package Content
Your package contains the following items:
1x NCR-1510 Network Security Platform
1x Mini USB Console Cable
4x Rubber Foot
Optional Kits
1U Rackmount Kit
HDD Kit
Wall Mount Kit
Ordering Information
SKU No.
Main Features
NCR-1510A
C3308, 6x GbE RJ45 w/ 1 Pair of Gen3 Bypass
NCR-1510B
C3508, 6x GbE RJ45, w/ 1 Pair of Gen3 Bypass
NCR-1510C
C3708, 4x GbE RJ45, 2x GbE SFP, w/ 1 Pair of Gen3 Bypass
NCR-1510D
C3308, 6x GbE RJ45 w/ 1 Pair of Gen3 Bypass, 1x Optional removable M.2 LTE Caddy
NCR-1510E
C3508, 6x GbE RJ45, w/ 1 Pair of Gen3 Bypass, 1x Optional removable M.2 LTE Caddy
NCR-1510F
C3708, 4x GbE RJ45, 2x GbE SFP, w/ 1 Pair of Gen3 Bypass, 1x Optional removable M.2
LTE Caddy

System Specifications
Form Factor
Desktop
Platform
Processor Options
Intel® Atom® C3308/C3508/C3708
(Denverton)
CPU Socket
Onboard
Chipset
SoC
Security Acceleration
Intel® QuickAssist Technology
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 up to 2400MHz ECC/non-ECC DIMM
Max. Capacity
SKU A: 8GB, SKU B/C:16GB
Socket
1x or 2x 260-pin SODIMM
Networking
Ethernet Ports (By SKU)
4x GbE RJ45 Intel® SoC Integrated MAC+
2x SFP Intel® i210 (SKU C) or
2x GbE RJ45 Intel i210 (SKU A/B)
Bypass
1 Pair of Gen3
NIC Module Slot
N/A
LOM
IO Interface
N/A
OPMA slot
N/A
I/O Interface
Reset Button
1
LED
Power/Status/Storage
Power Button
1x Power Switch
Console
1x Mini USB
USB
2x USB 3.0
LCD Module
N/A
Display
N/A
Power Iinput
1x 2-pin terminal block
Storage
HDD/SSD Support
1x 2.5”Internal Bay
Onboard Slots
1x M.2 (w/ LTE support)
Expansion
M.2
1x M.2 B key 3042 for LTE, 2242 SSD with
Nano-SIM or 1x optional removable M.2 LTE
caddy
mini-PCIe
2x Mini-PCIe for Wi-Fi,LTE with Nano-SIM
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
Onboard TPM 2.0
Cooling
Processor
Passive CPU Heatsink
System
Fanless
Environmental Parameters
Temperature
-40~70ºC Operating
-40~85ºC Ambient storage
Humidity (RH)
5~90% Operating
5~ 95% Non-Operating
System Dimensions
(WxDxH)
310 x 240 x 44 mm
Weight
3 kg
Package Dimensions
(WxDxH)
TBD
Weight
TBD
Power
Type/Watts
12V, 5A
Input
9~54V DC
Approvals and Compliance
RoHS, CE/FCC Class A

Front Panel (NCR-1510A/B/C)
No.
Description
F1
Console Port
1x Mini USB Console Port
F2
LED Indicator
Power Status/System Status/Storage Activity
F3
GbE Port
6x 10/100/1000Mbps Ethernet ports
4x 10/100/1000Mbps Ethernet ports
F4
SFP Port
2x SFP Port with LED Indicator
F5
USB Port
2x USB 3.0 Port (SKU B/C)
F1
F2
F5
F3
NCR-1510A
NCR-1510B
NCR-1510C
F3
F3
F4
F1
F2
F1
F2
F5
F3

Front Panel (NCR-1510D/E/F)
No.
Description
F1
Console Port
1x Mini USB Console Port
F2
LED Indicator
Power Status/System Status/Storage Activity
F3
GbE Port
6x 10/100/1000Mbps Ethernet ports
4x 10/100/1000Mbps Ethernet ports
F4
SFP Port
2x SFP Port with LED Indicator
F5
USB Port
2x USB 3.0 Port (SKU B/C)
F6
SIM Slot
1x PGN Module Slot
F1
F2
F5
NCR-1510D
NCR-1510E
NCR-1510F
F1
F2
F1
F2
F5
F3
F3
F3
F6
F6
F3
F4
F3
F6

Rear Panel
No.
Description
R1
Power Switch
1x Power Button
R2
Reset Button
For software reset
R3
DC Jack
1x DC Power Jack
R4
Antenna Port
4x Reserved antenna port for Wi-Fi / LTE module
Side Panel
No.
Description
S1
SIM Slot
1x SIM Slot for accommodation of 2x Nano SIM
R2
R3
2
R1
R4
6
S1

CHAPTER 2: MOTHERBOARD INFORMATION
Block Diagram
The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.

Motherboard Layout
This layout shows the connectors and jumpers on the board, as a reference of the pin assignments and the
internal connectors.
MPCIE1
MPCIE2
M.2
DIMM 2
DIMM 1
CON
N1
CON1
PWR1
RST1
SIM1
SIM2
SIM3
80Port1
MIO1
JPCIESLOT1
CON1
J9
LAN6
LAN5
LAN4
LAN3
LAN2
LAN1
USB1
COM2
GPIO
1
USB2
SATA
PWR
JMINIUSB
BAT3
JCMOS1
JRTC1
J7
SPI1
SATA1
JRESET1

CHAPTER 3: HARDWARE SETUP
To reduce the risk of personal injury, electric shock, or damage to the system, please remove all power
connections to shut down the device completely. Also, please wear ESD protection gloves when conducting
the steps in this chapter
Opening the Chassis
Wall Mounting
The system can be mounted on a flat surfaced wall. Please take the following into considerations when
mounting the system onto the wall.
1. Fix the wallmount brackets onto the system bottom by securing them with four provided screws.
Mounting Holes

2. On the wall, measure the exact place where you
want to hang the system, and drill four holes
that match the four mounting holes on both
brackets.
3. Insert four anchoring bolts into the holes.
4. Align the four mounting holes on the system’s
brackets with the four anchoring bolts you just
installed on the wall.
5. Drive four long screws into the anchoring bolts
to secure the system.

Remove Partition
Please remove the partition board on top of the motherboard to install key parts and SSD drive. First,
disconnect the Power Cable and USB/2-Pin cable (Sku D/E/F) before you do so.
Then remove the eight screws on the partition.
Unmount the partition by tilting it a bit and sliding it out.