Lec+ Cloud 9 User manual
Cloud 9 Spa Treatment Table
USER MANUAL
1-400-0021 • Rev A • 8/14/18
© Living Earth Crafts 2018, All Rights Reserved
*all tables shown with oponal accessories and/or nishes
© Copyright 2018
Living Earth Cras®
All rights reserved. is document or any
portion thereof may not be reproduced
in any way, including photocopying or
translation to another language without
the prior written permission from Living
Earth Cras.
Living Earth Cras® is a registered trade-
mark of Earthlite, LLC.
Legal Notice
e information provided in this document is intended
for informational purposes only and is subject to change
without notice. e information provided in this docu-
ment should not be construed as a commitment by
Living Earth Cras®.
Living Earth Cras® assumes no responsibility for the
accuracy or suitability of the information contained in
this document. is document may contain technical
inaccuracies or errors. Living Earth Cras® makes no
expressed or implied warranties of any kind concerning
the information contained in this document, including,
but not limited to, the implied warranties of merchant-
ability and tness for purpose.
Living Earth Cras® shall not be liable for incidental or
consequential damages in connection with or arising out
of the product, performance, or use of this document
and the information and material it describes.
Introduction
Congratulaons on your purchase of the incredibly versale Cloud 9 Spa Treatment Table. From
completely at to a nearly 90° back lt, the Cloud 9 is perfect for massage, facials, injecbles,
pedicures, manicures - a host of body treatment opons. LEC’s Strata™ 4” Memory Foam
Cushioning System and Naturso™ upholstery makes the Cloud 9 a virtuoso in comfort, funcon
and design. Perfect for mul-use treatment rooms and medi-spas.
Cloud 9 tables are designed for licensed therapists and are intended to be used in a professional
spa, massage studio, or similar commercial environment. While no special training is needed to
operate the table, for safety reasons it is important that the instrucons contained in this manual
are reviewed in detail before the rst use. This manual should be read in its enrety by each
professional who will be operang the table to ensure the safety of both operator and client. This
manual should be saved for future reference.
The Cloud 9 table should not be used in any other manner than described in this manual.
Please read, understand, and follow all safety warnings, labels, and instrucons. Misuse, use of
unnecessary force, or using the product for unintended or unauthorized procedures can result in
injury to operator, client, and/or equipment.
Detailed instrucons for use and maintenance can be found in this user manual. If you have
further quesons, please contact us at (800) 872-0560 for US customers, or (760) 597-2155 for
internaonal customers. We can also be reached via e-mail at info@livingearthcras.com
Secon 1: Safety Informaon
Safety Symbols
Warnings
Secon 2: Product Overview
Product Photos
Product Specicaons
Secon 3: Installaon
Moving Your Table
Leveling Instrucons
Secon 4: Operang Instrucons
Important Safety Notes
Weight & Li Capacity
Electrical Specicaons
Posioning Recommendaons
Support Bar Instrucons
Hand Control Operaon
Flex Arms (Oponal)
Removable Footrest
Secon 5: Care & Maintenance
Care Instrucons
Troubleshoong
Warranty Informaon
Contact Us
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Table of Contents
back cover
IMPORTANT SAFETY INSTRUCTIONS - FOR COMMERCIAL USE ONLY
Read all instructions before using this product.
READ AND SAVE THESE INSTRUCTIONS
2
Safety Symbols
Familiarize yourself with the following
Safety & Warning symbols. They are
designed to prevent damage and injury
to you, your clients, and your new Living
Earth Crafts product.
IMPORTANT: The important safety
instructions and warnings in this manual
cannot cover all possible problems and
conditions that can occur. Use common
sense and caution when installing,
operating, or maintaining this appliance.
Indicates an imminently hazardous
situation which could result in serious
or fatal injury.
Indicates a potentially hazardous
situation which could result in serious
injury.
Indicates a potentially hazardous
situation which could result in
equipment damage and/or injury.
SECTION 1: SAFETY INFORMATION
1) Always unplug this furnishing from the electrical outlet before servicing.
2) Never use this furnishing if it has a damaged cord or plug, if it is not working properly, if it has been
dropped or damaged, or dropped into water. Return the furnishing to a service center for examination
and repair.
3) Keep the cord away from heated surfaces.
4) Do not use outdoors.
5) Do not operate where aerosol (spray) projects are being used or where oxygen is being administered.
6) To disconnect, turn all controls to the off position, then remove plug from outlet.
7) Connect this furnishing to a properly grounded outlet only. See Grounding Instructions.
RISK OF ELECTRIC SHOCK, FIRE, AND EXPLOSION
INTERNATIONAL VERSIONS ONLY
This product is for use on a nominal 220V-240V cir-
cuit and has a grounding plug (plug type varies by
country). Make sure that the product is connected
to an outlet having the same conguration as the
plug. No adapter should be used with this product.
NORTH AMERICA ONLY
Grounded
Outlet Box
Grounded Outlet
Grounding Pin
GROUNDING INSTRUCTIONS:
POWER SUPPLY: (120V AC grounded) Electrical limitations: Do not use extension cord with this product, plug
directly into grounded outlet. This product must be grounded. If it should malfunction or breakdown, grounding
provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped
with a cord having an equipment-grounding conductor and a grounding plug. This three prong grounded plug
will only t into wall outlet one way. If the plug does not t fully in the outlet, contact a qualied electrician to
install the proper outlet. Do not change the plug in any way.
READ AND SAVE THESE INSTRUCTIONS 3
2) When lowering the table height, be sure there are no foreign obstacles are underneath your table
that could obstruct it from lowering completely. This could damage your table.
3) Never set anything under the table frame to avoid collision if lowered.
4) Never operate your table on an uneven surface. Adjust the leveling feet so that your table is stable.
5) Never raise the head or leg section with a client in the prone position (face down.)
6) Never use or store your table in a wet or very humid environment. Water and excessive moisture
can damage the wood cabinet and electrical components. Evidence of exposure to water or
moisture will void your warranty.
7) If you have purchased the Flexible Armrest Option, never use the Armrests as handholds or body
support mechanisms, especially when setting clients on or off the table.
8) Never drop or insert any object into any opening.
SECTION 1: SAFETY INFORMATION
1) Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
2) Do not operate this equipment unless properly trained.
3) Install this furnishing in treatment area not accessible to the public.
4) Close supervision is necessary when this furnishing is used by, or near children, invalids, or disabled
persons.
5) This product does not have “pinch point” protection. Only operate when no possibility of any portion
of the body could be caught and injured while moving the table top upward/downward, or activating
the back/foot tilt.
6) Do not use this furnishing to support video equipment such as televisions or computer monitors.
7) Never attempt to use the Head or Leg lift section to support concentrated weight such as sitting
or standing
To reduce the risk of burns, re, electric shock, or injury to persons:
The Cloud 9 comes equipped with support bars that must be used properly to ensure the safety of your
clients and protect the integrity of your table. The support bars must be engaged/extended whenever
there is a weight in excess of 15 pounds placed on the thigh/leg section of your table.
Without these support bars in place the thigh/leg section is NOT a weight bearing surface. Sitting or
placing excess weight on the thigh/leg section without these bars in place may void your warranty.
Removable footrest section is not a weight bearing surface. Weight placed on the footrest should never
exceed 35 pounds . Never try to lower the calf section of your table lower than at while the support bars
are extended. This could damage your table and void your warranty.
See page 9 for full instructions on how to use the support bars.
1) When lowering any section of the table, make sure that no supplies or any
part of yours or your client’s body is between the top of your table and its base.
This could result in injury, or could damage your table as well as the item. It is
recommended that you always return your table top to the lowest at position to
avoid leaving the base exposed.
IMPORTANT NOTE ABOUT CLOUD 9 SUPPORT BARS
SECTION 2: PRODUCT OVERVIEW
*table shown with oponal accessories and/or nishes. Measurements may vary due to natural material variaons.
4
Flex Arms (Optional)
Salon Headrest
Neck Roll
Removable
Foot Section
Foot Glide Leveler
Column Lift
Actuator
Sanijet Portable
Foot Bath (Optional)
24” - 36”
Height
Range
26”, 28”, 30”, 32”
PivotPerfect
Side Arms with
(Optional)
Manicure Trays
Cuvee Base
(Optional)
Feature Standard Oponal
Electric Salon Top X
Electric Single Column
Li Actuator X
Heavy Duty Steel Frame X
Strata™ 4” Memory Foam
Cushioning X
PivotPerfect Side Arms X
Neck Roll X
Salon Headrest X
Flex Arms X
Pivot-Perfect Side Arms
w/manicure dishes X
Cuvee Base X
Extended Height Range
(for pedicure) X
Hands Free Foot Control X
Sanijet Pipeless Portable
Foot Bath X
Included Features
Product Specications
Top Length 73” (185 cm)
Top Width 26”, 28”, 30”, 32” (66 cm, 71 cm, 76 cm, 81 cm)
Height Range 24” - 36” (61 cm - 91 cm)
Extended Height Range 20” - 37” (51 cm - 94 cm)
Li Capacity 500 lbs
SECTION 2: PRODUCT OVERVIEW
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6
SECTION 3: INSTALLATION
Your Cloud 9 table comes completely assembled and ready to use.
Once the table is unpacked, follow the “Moving Your Table” instruc ons below.
Moving Your Table
without using proper safety procedures/equipment. DO NOT turn the table on its side for any
reason. Li your table by grasping rmly from the bo om of the metal frame underneath the
upholstered top. Do not try to li from the upholstered top.
CAUTION
Your table is very heavy - extreme cau on should be used to avoid injury
to yourself, others around you, and your table. DO NOT li or move
Basic Setup Instructions
Once your Cloud 9 table is posi oned for use, follow these steps:
• Plug the power cord into a grounded outlet that is properly rated for the table.
• Arrange and secure the power cord so it will not create a tripping hazard.
• Place the hand and foot controls in loca ons where they are safe and accessible.
• Ensure the controls are not in danger of being crushed by the li or lt mechanisms.
• Follow the “Leveling Your Table” instruc ons on the next page.
Leveling Your Table
Leveling, or balancing, your table is very important during ini al setup and rou ne maintenance.
Your Cloud 9 table is equipped with leveling feet that can adjust to uneven oors.
To adjust the leveler feet:
1. Place the table in the posi on you plan to use it.
2. To determine which foot needs adjus ng, a empt to “rock” your table. If there is any
movement, the leg that is li ing is the one that will need adjus ng.
4. Using your hand, or a wrench if necessary, turn the leveling foot in the needed direc on.
(Counterclockwise will lower the overall height, clockwise will raise the overall height)
Table Accessories
All Cloud 9 tables come with outlets at both ends, speci cally designed for providing a xed
loca on for FacePillow pla orms, salon pillows, and other accessories.
See the Living Earth Cra s website for all available acces-
sories that will t into the table outlets.
Be certain to arrange the power cord and foot control so they will not
create a tripping hazard, and will not be in the path of moving parts.
SECTION 4: OPERATING INSTRUCTIONS
7
Weight & Lift Capacities
The Cloud 9 is powered by a heavy-duty li column. The
recommended li capacity is 500 lbs.
500 lbs.
The back and leg sec on has a maximum weight capacity of 50 lbs.
These sec ons are not meant to hold full body weight.
50 lbs.
Always use extreme cau on when making any posi on adjustments to
your table. Ensure all body parts and objects are clear from all moving parts.
The described adjustments can be done with a client on the table, but use
cau on to ensure that the client’s weight is supported while posi oning the
table sec on(s).
Do not sit or put unnecessary amounts of pressure
on the back sec on of the table when it is in lt
posi on of any level. This can damage or destroy the
lt mechanism and cause harm or bodily injury to
persons. The lt mechanism is intended solely to be
used when a client is properly seated or laying on the
table top. Damage caused in this manner may void
the warranty.
Do not sit or put unnecessary amounts of pressure
on the leg sec on of the table when it is in lt
posi on of any level. This can damage or destroy the
lt mechanism and cause harm or bodily injury to
persons. The lt mechanism is intended solely to be
used when a client is properly seated or laying on the
table top. Damage caused in this manner may void
the warranty.
Important Safety Notes
DO NOT store or place anything under the backrest - this can damage the
top and/or l ng mechanism and will void your warranty. This area is not
designed for storage or as an area to hold accessories and/or massage
supplies while performing any type of service.
DO NOT store or place anything between the table and the base - this can damage
the table and/or base and will void your warranty. The base of the table is not
designed for storage or as an area to hold accessories, including foot pedal.
For Pedicures
• Lower the Cloud 9 to the lowest height seng and raise the backrest to a comfortable
slightly reclined posion.
• Before the client is in the chair, remove the footrest, then raise the thigh secon
approximately 3 inches. (Ensure the support bars are stowed and not extended!)
• Lower the footrest secon all the way down. (Posioning the chair in this order will
prevent a “sliding o” sensaon for your client.)
For Massage
• ENSURE THE SUPPORT BARS ARE EXTENDED (see previous page for instrucons).
• Lower the back secon and raise thigh and footrest secons unl table is at.
SECTION 4: OPERATING INSTRUCTIONS
China
220V AC
PLUG DESCRIPTION
120V AC 220V AC 220V AC
NORTH AMERICA UK / MIDDLE EAST EUROPEASIA
Electrical Specications
Spec North America Europe/Asia
Input Voltage 120 VAC 220 VAC
Input Frequency 60 Hz 50 Hz
Consumpon 2.5 Amps, 287.5 Was 1.3 Amps, 287.5 Was
Output 32 VDC 32 VDC
Duty Cycle 10%, 2 min/18 min 10%, 2 min/18 min
Important Note About Cloud 9 Support Bars
The Cloud 9 comes equipped with support bars that must be used properly to ensure the
safety of your clients and protect the integrity of your table. The support bars must be
engaged/extended whenever there is a weight in excess of 15 pounds placed on the thigh/leg
secon of your table.
Without these support bars in place the thigh/leg secon is NOT a weight bearing surface.
Sing or placing excess weight on the thigh/leg secon without these bars in place may void
your warranty.
Removable footrest secon is not a weight bearing surface. Weight placed on the footrest
should never exceed 35 pounds . Never try to lower the calf secon of your table lower
than at while the support bars are extended. This could damage your table and void your
warranty. See next page for full instrucons on how to use the support bars.
Positioning Recommendations
8
SECTION 4: OPERATING INSTRUCTIONS
Support Bar Instructions
Support bars are located at the foot end of the table as shown above.
Storage Posion
1) Raise thigh secon a couple of
inches.
2) Push the support bar all the way
into the shroud unl it stops.
3) Repeat for other support bar.
You can now lower the footrest
secon of the table.
Extended Posion
1) Raise thigh secon a couple of
inches.
2) Using the white loop aached to
the end of the support bar, pull the
bar out unl it stops.
3) Repeat for other support bar.
You can now use the table in a at
massage posion.
9
SECTION 4: OPERATING INSTRUCTIONS
Hand Control Operation
Raise Back
Section
Lower Back
Section
Lower Thigh
Section
Raise Entire
Table
Raise Thigh
Section
Your Cloud 9 hand control is already connected and ready for use. See below for a
descripon of each buon’s funconality.
Tilt Foot
Section Down
Tilt Foot
Section Up
Lower Entire
Table
10
SECTION 4: OPERATING INSTRUCTIONS
Removable Footrest
Flex Arms (Optional)
Lower Back
Section
Lower Thigh
Section
Tilt Foot
Section Down
Lower Entire
Table
It is recommended that you remove the exible armrests prior to the client
geng onto the Cloud 9, and prior to the client exing the Cloud 9. Never
use or allow your clients to use the exible armrests as handholds or body
support mechanisms.
To Remove:
Note: It is easiest to remove the
exible armrest with the table
in a at posion, but it can be
performed at any angle.
Firmly grasp each end of the
armrest and pull towards you.
If needed, push the two ends
towards each other to loosen the
tension.
To Install:
Evenly push each metal dowel into
the outlets on the side of the table.
To Remove:
Note: It is easiest to remove the
footrest if you raise the table height
and aen/raise the thigh and foot
secon.
Turn the two knobs (circled in the
photo above) counterclockwise to
loosen. Firmly grasp the footrest and
pull towards you to remove.
To Install:
Evenly push each metal dowel into
the outlets on the boom of the thigh
secon.
Turn the same two knobs clockwise
to ghten.
11
SECTION 5: CARE & MAINTENANCE
12
DO NOT USE acetone, “Armor All” type cleaners, citrus-based cleaners,
or industrial cleaners. These can seriously damage the upholstery. Such
damage would not be covered under warranty.
RISK OF ELECTRIC SHOCK
Always unplug this furnishing from the electrical outlet before cleaning.
With proper maintenance, your table is designed to give you years of trouble-free operaon.
To ensure your table will connue to funcon properly and keep its appearance, we
recommend the following.
Upholstery
Remove day-to-day dirt and smudges with a mild soap and water soluon.
For tough stains and to disinfect, use a (100 to 1) water to bleach soluon.
Spray a damp cloth with the soluon to clean.
Aer each cleaning, gently wipe the upholstery with a damp cloth and clean
water, then allow upholstery to air dry before using or storing.
For more dicult stains, please contact your dealer or please call us directly
for guidance. For best results, use only the products suggested above.
Laminate To clean the surface, use a damp cloth or sponge and a mild soap or deter-
gent. Rinse thoroughly with warm water and wipe dry.
Electronics An-stac electronic aerosol dusters can be used to keep the surfaces of
electronic components, power cables, and plugs free of dust.
Lubricaon &
Mechanical
The actuator or mechanical li is maintenance free. Do not lubricate. Be
careful to avoid applicaon of scky substances to the mechanism.
Leveling Feet Regularly check to ensure the table is level and stable.
See page 5 for leveling instrucons.
Cleaning & Ongoing Maintenance
SECTION 5: CARE & MAINTENANCE
This helpful troubleshoong guide will provide you with informaon about how to recognize a
problem with your table, determine possible causes, and nd a soluon.
In the event your specic situaon is not covered in this guide, please contact Living Earth Cras
so our technical support department can assist you. Beyond the troubleshoong guide below, do
not aempt to repair the table yourself. This can void your warranty.
Unauthorized service will not be covered. Please be sure to contact Living Earth Cras Customer
Service rst at (800) 358-8292, (760) 597-2155 Int’l.
Troubleshooting
Issue Solution
Table does not
raise or lower
1. Ensure the table is plugged in.
2. If using a dimmer switch, ensure it is turned to full power.
3. Ensure the outlet in your room is receiving power. This can be done
by plugging in a small appliance and turning it on.
4. Ensure the switch on the aached power strip is turn on.
5. Check the fuse or circuit breaker for blown fuse or tripped breaker.
6. Ensure the controls are securely plugged into the juncon box.
13
Warranty Information
Living Earth Cras (LEC) oers an industry best warranty against defects in materials, design,
and workmanship, to the original owner, as follows:
• Frame - limited lifeme warranty*
• Foam and upholstery covering - warranted for three (3) years
• Motors, controls, electronics - warranted for two (2) years, including parts and labor
• Accessories and opons - warranted for one (1) year, unless otherwise noted
LEC may repair or replace defecve components at our discreon. LEC will return the warranted
product, standard shipping pre-paid, to customers in the connental US. Internaonal customers
are responsible for any applicable dues and taxes, as well as all shipping charges inbound and
outbound. Normal wear and tear, and costs associated with maintenance procedures, and
damage caused by accident, misuse, improper maintenance, harsh operang environments or
neglect (which includes tears in the upholstery and damage caused by harsh chemical-based
cleaners) are not covered under this warranty. All warranes are limited to repair or replacement,
at LEC’s discreon, unless otherwise stated.
*Lifeme warranty applies to the original owner, as long as you own your table for 5 years aer
the model is disconnued, or 5 years for private label tables.
RISK OF ELECTRIC SHOCK
Always unplug this furnishing from the electrical outlet before cleaning.
Contact Us
Living Earth Crafts
990 Joshua Way
Vista, CA. 92081
(800) 358-8292
(760) 597-2155 Int’l
(866) 449-8872 fax
Hours of operation:
Monday - Friday
8:00 a.m. to 5 p.m. PST
Saturday - Sunday
Closed
Visit us online at: livingearthcrafts.com
Read our blog at: livingearthcrafts.com/blog
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