
Troubleshooting
1. The IL1000-5M does not work.
a. Check that the power cable is connected and the power is switched on
b. Check that the On/Off switch has been switched On, The LED should light up when
the pump runs.
c. Check if the power supply voltage is compatible with the unit.
Note: Electrical parts may only be repaired and replaced by an authorized service
agent.
2. The Wall Diffuser does not diffuse oil (no misting)
a. Check if the fragrance bottle is attached and filled
b. Check if the air tube is flowing air by disconnecting the tube from the Wall Diffuser. If
there is no airflow, and the IL1000-5M is running, the tube maybe bent at an angle
which blocks air flow.
c. Check if the diffuser is blocked. Follow the instructions in the 'Cleaning and
maintenance' section to clean and unblock the diffuser.
3. The fragrance bottle is leaking oil
a. Check if the bottle is screwed in straight.
b. Check if the bottle gasket (washer) is present between the bottle and the atomiser,
the gasket (washer) may need replacing, please follow the instuctions in the
Maintenance and cleaning section.
c. Check the top of the bottle for unevenness or damage.
d. Check the thread of the bottle for damage caused by cross threading into the
diffuser.
Optional accessories
Drum Bracket: Allows the drum to be wall mounted via a secure strap.
Cleaning Pin
Scent Point
Installing fragrance cartridges
The Diffuser can accept a 500ml (16 fl. oz.) bottle or a 2 liter (0.44 Gallon) Drum of
fragrance oil, depending on the type of diffuser.
To install the fragrance cartridge:
1. Remove the plastic cap of the bottle.
2. Ensure that the base of the diffuser has its O-Ring seal in place and free of debris
and obstruction
1. Press Mode until a letter appears on screen (a, b, c, d, e, f)
2. Move to letter 'd' using the Up and Down buttons
3. Screw the bottle or drum into diffuser, making sure that the thread is lined up and
screwed in straight. Do not force the bottle or drum onto the diffuser if the thread is
not straight as this will damage the bottle or O-Ring and not create the required seal.
Ensure that the bottle or drum is firmly seated on the diffuser.
4. Once the fragrance is installed, make sure that the diffuser is kept vertical at all
times, as fragrant oil may leak out through the diffuser if it is laid on its side.
Note: It is required to diffuse denatured alcohol or methylated spirits through the
diffuser before inserting a new fragrance. We recommend to diffuse denatured alcohol
or methylated spirits as a preventive maintenance procedure each time a new bottle is
inserted or if the system is not going to be used for over one week.
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