
Chapter6.Recoveryinformation...57
RecoveryinformationfortheWindows7operating
system..................57
Creatingandusingrecoverymedia.....57
Performingbackupandrecoveryoperations.58
UsingtheRescueandRecoveryworkspace.59
Creatingandusingarescuemedium....60
Reinstallingpreinstalledapplicationsand
devicedrivers.............61
Reinstallingsoftwareprograms......62
Reinstallingdevicedrivers........62
Solvingrecoveryproblems........62
RecoveryinformationfortheWindows8operating
system..................63
Chapter7.UsingtheSetupUtility
program................65
StartingtheSetupUtilityprogram.......65
Viewingandchangingsettings........65
Usingpasswords..............65
Passwordconsiderations.........66
Power-OnPassword..........66
AdministratorPassword.........66
HardDiskPassword...........66
Setting,changing,anddeletingapassword.66
Erasinglostorforgottenpasswords(clearing
CMOS)................67
Enablingordisablingadevice........67
Selectingastartupdevice..........68
Selectingatemporarystartupdevice....68
Selectingorchangingthestartupdevice
sequence...............68
EnablingErPcompliancemode........68
ExitingtheSetupUtilityprogram.......69
Chapter8.Updatingsystem
programs...............71
Usingsystemprograms...........71
Updating(ashing)theBIOSfromadisc....71
Updating(ashing)theBIOSfromyouroperating
system..................72
RecoveringfromaPOST/BIOSupdatefailure..72
Chapter9.Preventingproblems...73
Keepingyourcomputercurrent........73
Gettingthelatestdevicedriversforyour
computer...............73
Updatingyouroperatingsystem......73
UsingSystemUpdate..........74
Cleaningandmaintenance..........74
Basics................74
Cleaningyourcomputer.........75
Goodmaintenancepractices.......76
Movingyourcomputer...........76
Chapter10.Troubleshootingand
diagnostics..............79
Basictroubleshooting............79
Troubleshootingprocedure..........80
Troubleshooting..............80
Audioproblems............81
CDproblems.............82
DVDproblems.............83
Intermittentproblems..........85
Keyboard,mouse,orpointingdevice
problems...............85
Monitorproblems............87
Networkingproblems..........89
Optionproblems............91
Performanceandlockupproblems.....92
Printerproblems............94
Serialportproblems...........94
Softwareproblems...........95
USBproblems.............96
Diagnosticprograms............96
LenovoSolutionCenter.........96
LenovoThinkVantageToolbox.......97
PC-DoctorforDOS...........97
Chapter11.Gettinginformation,help,
andservice..............99
Informationresources............99
LenovoThinkVantageTools........99
LenovoWelcome............99
HelpandSupport............99
SafetyandWarranty...........99
LenovoWebsite............99
LenovoSupportWebsite.........100
Helpandservice..............100
Usingthedocumentationanddiagnostic
programs...............100
Callingforservice............100
Usingotherservices..........101
Purchasingadditionalservices......101
AppendixA.Notices.........103
Trademarks................104
AppendixB.Regulatory
information.............105
Exportclassicationnotice..........105
Televisionoutputnotice...........105
Electronicemissionsnotices.........105
iiLenovoUserGuide