
CD or DVD problem . . . . . . . . . . . 65
Intermittent problem . . . . . . . . . . . 66
Storage drive problem . . . . . . . . . . 66
Ethernet LAN problem . . . . . . . . . . 66
Wirele LAN problem . . . . . . . . . . 67
Bluetooth problem . . . . . . . . . . . 68
Performance problem . . . . . . . . . . 68
Serial connector problem . . . . . . . . . 69
USB device problem . . . . . . . . . . 70
Software and driver problem . . . . . . . 70
Diagno ing problem . . . . . . . . . . . . 71
UEFI diagno tic program . . . . . . . . . 71
Recovery information . . . . . . . . . . . . 72
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 73
Service checkout . . . . . . . . . . . . . . 73
Problem determination tip . . . . . . . . 73
Symptom-to-FRU index . . . . . . . . . . . 74
Hard di k drive boot error . . . . . . . . . 74
Power upply problem . . . . . . . . . . 75
Beep ymptom . . . . . . . . . . . . . 75
POST error code . . . . . . . . . . . . 76
Mi cellaneou error condition . . . . . . . 77
Undetermined problem . . . . . . . . . 79
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 81
Handling tatic- en itive device . . . . . . . . 81
Cu tomer Replaceable Unit . . . . . . . . . . 81
Removing and in talling hardware . . . . . . . 82
Keyboard or wirele keyboard . . . . . . . 82
Mou e or wirele mou e . . . . . . . . . 83
Power adapter . . . . . . . . . . . . . 88
Vertical tand . . . . . . . . . . . . . . 90
VESA mount bracket . . . . . . . . . . . 92
External optical drive . . . . . . . . . . . 92
Power adapter bracket . . . . . . . . . . 94
Computer cover . . . . . . . . . . . . . 95
Storage drive . . . . . . . . . . . . . . 96
Internal peaker . . . . . . . . . . . . . 100
Advanced peaker . . . . . . . . . . . . 101
Graphic card. . . . . . . . . . . . . . 101
Sy tem fan . . . . . . . . . . . . . . . 105
Heat ink . . . . . . . . . . . . . . . 106
Coin-cell battery. . . . . . . . . . . . . 107
Microproce or . . . . . . . . . . . . . 109
Wi-Fi antenna . . . . . . . . . . . . . 114
Antenna bracket. . . . . . . . . . . . . 118
Wi-Fi card . . . . . . . . . . . . . . . 119
Bottom cover . . . . . . . . . . . . . . 124
Memory module . . . . . . . . . . . . . 124
M.2 torage drive . . . . . . . . . . . . 126
Sy tem board and cha i . . . . . . . . . 128
Completing the part replacement . . . . . . . 131
Chapter 10. Gettin information,
help, and service . . . . . . . . . . . . 135
Information re ource . . . . . . . . . . . . 135
Acce ing the u er guide in variou
language . . . . . . . . . . . . . . . 135
Window help y tem . . . . . . . . . . 135
Safety and warranty . . . . . . . . . . . 135
Lenovo Web ite. . . . . . . . . . . . . 135
Lenovo Support Web ite . . . . . . . . . 135
Help and ervice . . . . . . . . . . . . . . 136
Calling for ervice . . . . . . . . . . . . 136
U ing other ervice . . . . . . . . . . . 136
Purcha ing additional ervice . . . . . . . 137
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 139
Appendix B. Supplemental
information about the Ubuntu operatin
system . . . . . . . . . . . . . . . . . 141
Appendix C. Re ulatory
information. . . . . . . . . . . . . . . 143
Export cla ification notice . . . . . . . . . . 143
Electronic emi ion notice . . . . . . . . . . 143
Federal Communication Commi ion
Declaration of Conformity . . . . . . . . . 143
Eura ian compliance mark . . . . . . . . . . 145
Brazil audio notice . . . . . . . . . . . . . . 145
Mexico wirele -radio compliance information. . . 145
Additional regulatory information . . . . . . . . 146
Appendix D. WEEE and recyclin
information of countries and
re ions . . . . . . . . . . . . . . . . . 147
Important WEEE information. . . . . . . . . . 147
Recycling information for Japan . . . . . . . . 147
Recycling information for Brazil. . . . . . . . . 148
Battery recycling information for Taiwan . . . . . 148
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 149
Appendix E. Restriction of
Hazardous Substances (RoHS) Directive
of countries and re ions . . . . . . . . 151
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