Lenovo 30E0000FMB User manual

P620
User Guide
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Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Appendi A “Important safety information” on page 105
• Safety and Warranty Guide
• Setup Guide
First Edition (September 2020)
© Copyright Lenovo 2020.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Abo t this doc mentation . . . . . . . . iii
Chapter 1. Meet yo r comp ter . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
System board . . . . . . . . . . . . . . . . 4
Internal storage drives . . . . . . . . . . . . . 7
Features and specifications . . . . . . . . . . . 9
Statement on USB transfer rate . . . . . . . 10
Chapter 2. Get started with yo r
comp ter . . . . . . . . . . . . . . . . 11
Get started with Windows 10 . . . . . . . . . 11
Windows account . . . . . . . . . . . . 11
Windows user interface . . . . . . . . . . 12
Connect to networks . . . . . . . . . . . . . 13
Connect to the wired Ethernet . . . . . . . 13
Connect to Wi-Fi networks (for selected
models) . . . . . . . . . . . . . . . . 13
Use Lenovo Vantage . . . . . . . . . . . . . 13
Use multimedia . . . . . . . . . . . . . . . 14
Use audio . . . . . . . . . . . . . . . 14
Connect to an e ternal display . . . . . . . 14
Chapter 3. Explore yo r comp ter . . 17
Manage power . . . . . . . . . . . . . . . 17
Set power button behaviors . . . . . . . . 17
Set the power plan . . . . . . . . . . . . 17
Transfer data . . . . . . . . . . . . . . . . 17
Connect to a Bluetooth-enabled device (for
selected models) . . . . . . . . . . . . 17
Use the optical drive (for selected models) . . 18
Use a media card (for selected models) . . . . 18
Purchase accessories . . . . . . . . . . . . 19
Chapter 4. Sec re yo r comp ter
and information . . . . . . . . . . . . 21
Lock the computer . . . . . . . . . . . . . 21
Use passwords . . . . . . . . . . . . . . . 22
Use software security solutions. . . . . . . . . 23
Use firewalls . . . . . . . . . . . . . . 23
Use computrace Agent software embedded in
firmware (for selected models) . . . . . . . 24
Use BIOS security solutions . . . . . . . . . . 24
Erase all storage drive data . . . . . . . . 24
Use the cover presence switch . . . . . . . 24
Use Smart USB Protection. . . . . . . . . 25
Chapter 5. UEFI BIOS . . . . . . . . . 27
What is UEFI BIOS. . . . . . . . . . . . . . 27
Enter the BIOS menu. . . . . . . . . . . . . 27
Navigate in the BIOS interface . . . . . . . . . 27
Change the display language of UEFI BIOS . . . . 27
Change the display mode of UEFI BIOS . . . . . 28
Set the system date and time . . . . . . . . . 28
Change the startup sequence . . . . . . . . . 28
Enable or disable the configuration change
detection feature . . . . . . . . . . . . . . 29
Enable or disable the automatic power-on
feature . . . . . . . . . . . . . . . . . . 29
Enable or disable the ErP LPS compliance mode . . 29
Change the fan speed level . . . . . . . . . . 30
CPU locking when PSB is enabled . . . . . . . 30
Change BIOS settings before installing a new
operating system . . . . . . . . . . . . . . 30
Update UEFI BIOS. . . . . . . . . . . . . . 30
UEFI BIOS self-healing recovery . . . . . . . . 31
Recover from a BIOS update failure . . . . . . . 31
Clear CMOS . . . . . . . . . . . . . . . . 31
Chapter 6. RAID . . . . . . . . . . . . 33
What is RAID . . . . . . . . . . . . . . . . 33
Select RAID mode . . . . . . . . . . . . . . 33
RAID Levels . . . . . . . . . . . . . . . . 33
Configure RAID with RAIDXpert2 Configuration
Utility . . . . . . . . . . . . . . . . . . . 34
Chapter 7. Tro bleshooting,
diagnostics, and recovery . . . . . . . 37
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . 37
Startup problems . . . . . . . . . . . . 37
Audio problems . . . . . . . . . . . . . 38
Network problems . . . . . . . . . . . . 38
Performance problems . . . . . . . . . . 41
Storage drive problems . . . . . . . . . . 42
CD or DVD problems . . . . . . . . . . . 42
Serial connector problems . . . . . . . . . 43
USB device problems . . . . . . . . . . 43
Software problems. . . . . . . . . . . . 44
Diagnostics . . . . . . . . . . . . . . . . 44
Lenovo diagnostic tools . . . . . . . . . . 44
ThinkStation Diagnostics . . . . . . . . . 44
Lenovo PC Diagnostics . . . . . . . . . . 45
Lenovo Vantage . . . . . . . . . . . . . 45
© Copyright Lenovo 2020 i

Recovery . . . . . . . . . . . . . . . . . 45
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 45
Restore your files from a backup . . . . . . 45
Reset your computer . . . . . . . . . . . 46
Use advanced options . . . . . . . . . . 46
Windows automatic recovery. . . . . . . . 46
Create and use a recovery USB device . . . . 46
Update the device driver . . . . . . . . . 47
Chapter 8. CRU replacement . . . . . 49
What are CRUs . . . . . . . . . . . . . . . 49
Replace a CRU . . . . . . . . . . . . . . . 50
ID badge. . . . . . . . . . . . . . . . 50
Computer cover . . . . . . . . . . . . . 52
Device in the fle bay . . . . . . . . . . . 56
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 59
Device in the multi-drive conversion kit . . . . 62
Cover presence switch . . . . . . . . . . 67
Storage drive in a storage drive bay . . . . . 68
Storage drive cage . . . . . . . . . . . . 71
M.2 solid-state drive . . . . . . . . . . . 74
Power supply assembly . . . . . . . . . . 80
PCIe card . . . . . . . . . . . . . . . 81
Full-length PCIe card . . . . . . . . . . . 85
Front fan assembly. . . . . . . . . . . . 87
Rear fan assembly . . . . . . . . . . . . 89
Memory module active cooler and duct. . . . 90
Memory module . . . . . . . . . . . . . 91
Coin-cell battery. . . . . . . . . . . . . 93
Wi-Fi units . . . . . . . . . . . . . . . 95
Chapter 9. Help and s pport . . . . . 101
Self-help resources . . . . . . . . . . . . . 101
Call Lenovo . . . . . . . . . . . . . . . . 102
Before you contact Lenovo . . . . . . . . 102
Lenovo Customer Support Center . . . . . . 103
Purchase additional services. . . . . . . . . . 103
Appendix A. Important safety
information . . . . . . . . . . . . . . . 105
Appendix B. System memory
speed. . . . . . . . . . . . . . . . . . 119
Appendix C. Accessibility and
ergonomic information . . . . . . . . 121
Appendix D. S pplemental
information abo t the Ub nt operating
system . . . . . . . . . . . . . . . . . 125
Appendix E. Compliance and TCO
Certified information . . . . . . . . . . 127
Appendix F. Notices and
trademarks . . . . . . . . . . . . . . . 137
ii P620 User Guide

Abo t this doc mentation
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of operating systems and programs, some user interface instructions might not
be applicable to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to:
https://pcsupport.lenovo.com
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
© Copyright Lenovo 2020 iii

iv P620 User Guide

Chapter 1. Meet yo r comp ter
Front
1. Optical drive eject button* Eject the optical drive tray.
2. Optical drive activity indicator* This indicator is on when the optical drive is in use.
3. Power button
Press to turn on the computer.
To turn off the computer, open the Start menu, click Power, and then select
Sh t down.
The indicator in the power button shows the system status of your computer.
• Blinking for three times: The computer is initially connected to power.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
4. Power indicator This indicator is on when the computer is turned on.
5. Storage drive activity indicator This indicator is on when the storage drive is in use.
6. Photoelectric sensor*
This sensor receives the flash light sent by the Lenovo PC Diagnostics application
installed in the smartphone. Then, the photoelectric sensor triggers the computer
to send the tune of the detected error to the smartphone for users to decode the
error.
© Copyright Lenovo 2020 1

7. Headset connector Connect a headset or headphones to your computer.
8. Four-digit diagnostic display Display a four-digit error code when an issue or error is detected. You can check
the error code at https://thinkworkstationsoftware.com/diags.
9. USB 3.2 connector Gen 2 (with
charging function)
• Charge USB- compatible devices with the output voltage and current of 5 V
and 2.1 A.
• Enable you to e perience higher data transfer rate when you connect USB-
compatible devices, such as a USB keyboard, USB mouse, USB storage
device, or USB printer.
10. USB 3.2 connector Gen 2
Enable you to e perience higher data transfer rate when you connect USB-
compatible devices, such as a USB keyboard, USB mouse, USB storage device,
or USB printer.
11. USB-C® (3.2 Gen 2)
connector
• Charge USB-C compatible devices with the output voltage and current of 5 V
and 3 A.
• Transfer data at USB 3.2 speed, up to 10 Gbps.
* for selected models
2P620 User Guide

Rear
1. Microphone connector Connect a microphone to your computer when you want to record sound or
interact with the computer using speech recognition software.
2. Audio line-out connector
Send audio signals from the computer to e ternal devices, such as powered
stereo speakers, headphones, or multimedia keyboards. To connect a stereo
system or other e ternal recording device, connect a cable between the audio
line-in connector of the device and the audio line-out connector of the computer.
Note: If your computer has both an audio line-out connector and a headset or
headphone connector, always use the headset or headphone connector for
earphones, headphones, or a headset. The headphone connector does not
support headset microphones.
3. Audio line-in connector
Receive audio signals from an e ternal audio device, such as a stereo system. To
connect an e ternal audio device, connect a cable between the audio line-out
connector of the device and the audio line-in connector of the computer.
4. Serial connector* Connect an e ternal modem, a serial printer, or other devices that use a serial
connector.
5. PS/2 keyboard connector* Connect a keyboard that uses a Personal System/2 (PS/2) keyboard connector.
6. PS/2 mouse connector* Connect a mouse, a trackball, or other pointing devices that use a PS/2 mouse
connector.
7. USB 2.0 connectors Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
8. USB 3.2 connectors Gen 2
Enable you to e perience higher data transfer rate when you connect USB-
compatible devices, such as a USB keyboard, USB mouse, USB storage device,
or USB printer.
Chapter 1.Meet your computer 3

9. Ethernet connector
Connect to a local area network (LAN). When the green indicator is on, the
computer is connected to a LAN. When the yellow indicator blinks, data is being
transmitted.
10. PCI-E press card area
Install PCI-E press cards into this area to improve the operating performance of
the computer. Depending on the computer model, the connectors in this area
vary.
11. Power cord connector Connect the power cord to your computer for power supply.
12. Key-nest slots Install the key holder that comes with the computer-cover-lock key to the key-nest
slots.
13. Security-lock slot Lock your computer to a desk, table, or other fi tures through a Kensington-style
cable lock.
* for selected models
System board
Note: The system board might look slightly different from the illustration.
4P620 User Guide

Figure 1. System board part locations
1 Cover presence switch connector (intrusion switch
connector)
2 Memory fan connector 1
3 Optical-drive fan connector 2 4 4-pin power connector (for optical drive)
5 Memory slot 1 6 Memory slot 2
7 Memory slot 3 8 Memory slot 4
9 Optical-drive fan connector 10 Thermal-sensor connector
11 Microprocessor fan connector 1 12 Microprocessor
13 Microprocessor fan connector 2 14 Front input/output connector
15 Memory slot 5 16 Memory slot 6
17 Memory slot 7 18 Memory slot 8
19 M.2 solid-state drive slot 1 20 M.2 solid-state drive slot 2
21 Coin-cell battery 22 4-pin power connector (for storage drive)
Chapter 1.Meet your computer 5

23 8-pin power connector (for graphics card) 24 8-pin power connector (for graphics card)
25 Front-fan-assembly connector 26 eSATA / SATA 6 connector
27 SATA 4 connector 28 SATA 2 connector
29 SATA 1 connector 30 SATA 3 connector
31 SATA 5 connector 32 Media card reader (MCR) header
33 Internal USB 3.2 Gen 2 connector 34 Alternative Trusted Platform Module (TPM) header
35 Thunderbolt™ control connector 36 Power supply connector
37 Internal-storage-drive activity indicator connector 38 Internal USB 2.0 connector
39 PCIe 4.0 8 card slot 6 40 PCIe 4.0 16 card slot 5
41 PCIe 4.0 16 card slot 4 42 PCIe 4.0 16 card slot 3
43 Clear CMOS / Recovery jumper 44 PCIe 4.0 8 card slot 2
45 PCIe 4.0 16 card slot 1 46 Memory fan connector 2
47 Serial port (COM) connector
6P620 User Guide

Internal storage drives
Internal storage drives are devices that your computer uses to read and store data. You can add drives to
your computer to increase storage capacity and enable your computer to read other types of media.
1. M.2 solid-state drive slots One or two M.2 solid-state drives are installed in selected models.
2. Fle bay
Depending on your computer model, the following devices might be installed in
the fle bay:
• Fle module
Depending on your computer model, the following parts might be installed in
the fle module:
– 15-in-1 card reader
– Slim optical drive
• Front-access storage enclosure
• Multi-drive conversion kit
Depending on your computer model, the following parts might be installed in
the multi-drive conversion kit:
– Internal storage drive
– Slim optical drive
• Slim-optical-drive adapter
Chapter 1.Meet your computer 7

3. Storage drive bays*
You can install hard disk drives in the storage drive bays.
Note: If you want to install storage drives into the optional-storage-drive bays,
contact the Lenovo Customer Support Center for help.
4. Storage drive bays You can install hard disk drives in the storage drive bays.
5. PCIe slots You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card
slots.
* for selected models
8P620 User Guide

Feat res and specifications
Dimensions
• Width: 165 mm (6.5 inches)
• Height: 446 mm (17.6 inches)
• Depth: 455 mm (17.9 inches)
Weight (witho t the packaging) Ma imum configuration as shipped: 24 kg (52.91 lb)
Hardware config ration
1. Right-click the Start button to open the Start conte t menu.
2. Click Device Manager. Type the administrator password or provide
confirmation if prompted.
Power s pply 1000-watt automatic voltage-sensing power supply
Electrical inp t • Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
Microprocessor To view the microprocessor information of your computer, right-click the Start
button and then click System.
Memory Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual
inline memory modules (RDIMMs)
Storage device
• Hard disk drive
• M.2 solid-state drive*
• Slim optical drive*
• 15-in-1 media card*
To view the storage drive capacity of your computer, right-click the Start button
to open the Start conte t menu and then click Disk Management.
Note: The storage drive capacity indicated by the system is less than the nominal
capacity.
Video feat res
• PCIe 16 card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
– DVI connector
– DisplayPort connector
– Mini DisplayPort connector
A dio feat res
The integrated audio card supports the following:
• Audio line-in connector
• Audio line-out connector
• Headset connector
• Internal speaker
• Microphone connector
Chapter 1.Meet your computer 9

Expansion
• Fle bay
• Storage drive bays
• M.2 solid-state drive slots
• Memory slots
• PCI E press slots
Network feat res
• Bluetooth*
• Ethernet LAN
• Wireless LAN*
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
10 P620 User Guide

Chapter 2. Get started with yo r comp ter
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows help information.
Windows acco nt
A user account is required to use the Windows operating system. It can either be a Windows user account or
a Microsoft account.
Windows ser acco nt
When you start Windows for the first time, you are prompted to create a Windows user account. This first
account you created is of the “Administrator” type. With an Administrator account, you can create additional
user accounts or change account types by doing the following:
1. Open the Start menu and select Settings ➙ Acco nts ➙ Family & other sers.
2. Follow the on-screen instructions.
Microsoft acco nt
You can also log in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-
screen instructions.
With a Microsoft account, you can:
• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook.
com.
• Sync personalized settings across other Windows-based devices.
© Copyright Lenovo 2020 11

Windows ser interface
1. Acco nt Change account settings, lock the computer, or sign out from the current account.
2. Doc ments Open the Doc ments folder, a default folder to save your received files.
3. Pict res Open the Pict res folder, a default folder to save your received pictures.
4. Settings Launch Settings.
5. Power Shut down, restart, or put the computer into sleep mode.
6. Start b tton Open the Start menu.
7. Windows Search Type what you are looking for in the search bo and get search results from your
computer and the Web.
8. Task View Display all opened apps and switch among them.
9. Windows notification area Display notifications and status of some features.
10. Battery stat s icon Display power status and change battery or power settings. When your computer
is not connected to ac power, the icon changes to .
11. Network icon Connect to an available wireless network and display the network status. When
connected to a wired network, the icon changes to .
12. Action center Display the latest notifications from apps and provide quick access to some
features.
Open the Start men
• Click the Start button.
• Press the Windows logo key on the keyboard.
Open the Start context men
Right-click the Start button.
12 P620 User Guide

Access Control Panel
• Open the Start menu and click Windows System ➙ Control Panel.
• Use Windows Search.
La nch an app
• Open the Start menu and select the app you want to launch.
• Use Windows Search.
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Connect to Wi-Fi networks (for selected models)
If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi® networks. The
wireless LAN module on your computer may support different standards. For some countries or regions, use
of 802.11a may be disabled according to local regulations.
1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
2. Select a network available for connection. Provide required information, if needed.
Use Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with
automated updates and fi es, configure hardware settings, and get personalized support.
Access Lenovo Vantage
Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search bo .
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key feat res
Lenovo Vantage enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.
Notes:
Chapter 2.Get started with your computer 13

• The available features vary depending on the computer model.
• Lenovo Vantage makes periodic updates of the features to keep improving your e perience with your
computer. The description of features might be different from that on your actual user interface.
Use m ltimedia
Use your computer for business or entertainment with the devices (such as a camera, a monitor, or
speakers).
Use a dio
To enhance the audio e perience, connect speakers, headphones, or a headset to the audio connector.
Adj st the vol me
1. Click the volume icon in the Windows notification area on the taskbar.
2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio.
Change the so nd settings
1. Go to Control Panel and view by category.
2. Click Hardware and So nd ➙ So nd.
3. Change the settings as you prefer.
Connect to an external display
Connect to a wired display
Connect your computer to a projector or a monitor through the video connectors on a discrete graphics card
installed in your computer to give presentations or e pand your workspace.
If your computer cannot detect the e ternal display, right-click an empty area of the desktop, and then click
Display settings ➙ Detect.
Connect to a wireless display
To use a wireless display, ensure that both your computer and the e ternal display support the Miracast®
feature.
• Open the Start menu, and then click Settings ➙ Devices ➙ Bl etooth & other devices ➙ Add
Bl etooth or other device. In the Add a device window, click Wireless display or dock. Then, follow the
instructions on the screen.
• Click the action center icon in the Windows notification area and click Connect. Select the wireless
display and follow the on-screen instructions.
Set the display mode
Right-click a blank area on the desktop and select Display settings. Then, select a display mode of your
preference from the M ltiple displays menu.
• D plicate these displays: Display the same video output on both your computer screen and an e ternal
display.
• Extend these displays: E tend the video output from your computer display to an e ternal display. You
can drag and move items between the two displays.
• Show only on 1: Display the video output only on your computer screen.
14 P620 User Guide