Lenovo ThinkStation P320 Tiny Owner's manual

P320 Hardware Maintenance Manual
Machine Types: 30BJ, 30BK, and 30BS

Note: Before using this information and the product it supports, be sure to read and understand the hapter
1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 161.
Second Edition (June 2017)
© Copyright enovo 2017.
LIMITED AND RESTRI TED RIGHTS NOTI E: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in ontract No. GS-
35F-05925.

Contents
About this manual . . . . . . . . . . . . v
Chapter 1. Read this first: Important
safety information . . . . . . . . . . . . 1
Power cords and power adapters . . . . . . . . . 1
Chapter 2. Product overview . . . . . . 3
Hardware locations . . . . . . . . . . . . . . 3
Front view . . . . . . . . . . . . . . . . 3
Rear view . . . . . . . . . . . . . . . . 4
omputer components . . . . . . . . . . . 7
Major FRUs and RUs . . . . . . . . . . . 8
Parts on the system board . . . . . . . . . 11
Internal storage drives . . . . . . . . . . 12
Machine type and model label . . . . . . . 14
omputer features. . . . . . . . . . . . . . 14
omputer specifications . . . . . . . . . . . 18
Programs . . . . . . . . . . . . . . . . . 18
Accessing a program on your computer . . . 18
Installing a program that is ready to be
installed (Windows 7 only) . . . . . . . . . 19
An introduction to Lenovo programs . . . . . 19
Chapter 3. Using your computer . . . 21
Registering your computer . . . . . . . . . . 21
Setting the computer volume . . . . . . . . . 21
Using a disc . . . . . . . . . . . . . . . . 21
Guidelines about using the optical drive . . . 21
Handling and storing a disc . . . . . . . . 21
Playing and removing a disc . . . . . . . . 22
Recording a disc . . . . . . . . . . . . 22
onnecting to a network . . . . . . . . . . . 23
Chapter 4. You and your computer . . 25
Arranging your workspace . . . . . . . . . . 25
Glare and lighting . . . . . . . . . . . . 25
Air circulation . . . . . . . . . . . . . . 25
Electrical outlet locations and cable lengths . . 25
omfort . . . . . . . . . . . . . . . . 25
Accessibility information . . . . . . . . . . . 26
leaning your computer . . . . . . . . . . . 29
Maintenance . . . . . . . . . . . . . . . . 29
Basic maintenance tips . . . . . . . . . . 29
Good maintenance practices . . . . . . . . 29
Keeping your computer current . . . . . . . 30
Moving your computer . . . . . . . . . . . . 31
Chapter 5. Security . . . . . . . . . . 33
Locking your computer . . . . . . . . . . . . 33
Attaching a padlock . . . . . . . . . . . 33
Attaching a Kensington-style cable lock . . . 33
Attaching a cable lock . . . . . . . . . . 34
Viewing and changing security settings in the
Setup Utility program . . . . . . . . . . . . 35
Using passwords and Windows accounts . . . . 35
Using fingerprint authentication . . . . . . . . 36
Using the cover presence switch . . . . . . . . 36
Using firewalls . . . . . . . . . . . . . . . 36
Protecting data against viruses . . . . . . . . . 37
omputrace Agent software embedded in
firmware. . . . . . . . . . . . . . . . . . 37
Trusted Platform Module (TPM). . . . . . . . . 37
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 39
Using the Setup Utility program . . . . . . . . 39
Starting the Setup Utility program . . . . . . 39
hanging the display language of the Setup
Utility program . . . . . . . . . . . . . 39
Enabling or disabling a device . . . . . . . 39
Enabling or disabling the automatic power-on
of your computer . . . . . . . . . . . . 39
Enabling or disabling the ErP LPS compliance
mode . . . . . . . . . . . . . . . . . 40
Switching between better acoustic and better
thermal performance . . . . . . . . . . . 40
Enabling or disabling the system to record
thermal alert logs . . . . . . . . . . . . 41
Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . . 41
hanging the BIOS settings before installing a
new operating system . . . . . . . . . . 41
Using BIOS passwords . . . . . . . . . . 42
Selecting a startup device . . . . . . . . . 43
Exiting the Setup Utility program . . . . . . 44
Updating and recovering the BIOS . . . . . . . 44
BIOS level . . . . . . . . . . . . . . . . . 45
onfiguring RAID . . . . . . . . . . . . . . 45
RAID Level . . . . . . . . . . . . . . . 45
onfiguring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 46
reating RAID volumes . . . . . . . . . . 46
Deleting RAID volumes . . . . . . . . . . 46
Resetting disks to non-RAID . . . . . . . . 47
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 49
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Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 49
Service checkout and symptom-to-FRU index . . . 49
Service checkout . . . . . . . . . . . . 49
Symptom-to-FRU index . . . . . . . . . . 51
Troubleshooting . . . . . . . . . . . . . . 56
Startup problems . . . . . . . . . . . . 57
Audio problems . . . . . . . . . . . . . 57
D or DVD problems . . . . . . . . . . . 58
Intermittent problems. . . . . . . . . . . 59
Storage drive problems . . . . . . . . . . 59
Ethernet LAN problems . . . . . . . . . . 60
Wireless LAN problem . . . . . . . . . . 61
Bluetooth problems . . . . . . . . . . . 61
Performance problems . . . . . . . . . . 62
Serial connector problem . . . . . . . . . 63
USB device problems . . . . . . . . . . 63
Software and driver problems . . . . . . . 64
Diagnosing problems . . . . . . . . . . . . 64
UEFI diagnostic program . . . . . . . . . 65
Recovery information . . . . . . . . . . . . 66
Chapter 8. Hardware removal and
installation . . . . . . . . . . . . . . . 69
Handling static-sensitive devices . . . . . . . . 69
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 69
Installing or replacing hardware . . . . . . . . 70
External options . . . . . . . . . . . . . 70
Front bezel . . . . . . . . . . . . . . . 70
P Ie card . . . . . . . . . . . . . . . 71
M.2 solid-state drive . . . . . . . . . . . 73
oin-cell battery. . . . . . . . . . . . . 76
Memory module . . . . . . . . . . . . . 77
Optical drive . . . . . . . . . . . . . . 80
Hard disk drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 83
Device in the Multi-drive onversion Kit . . . 89
Solid-state drive . . . . . . . . . . . . . 101
Heat sink and fan assembly . . . . . . . . 105
Power supply assembly . . . . . . . . . . 107
Primary hard disk drive . . . . . . . . . . 111
Secondary hard disk drive . . . . . . . . . 113
Microprocessor . . . . . . . . . . . . . 117
System board. . . . . . . . . . . . . . 119
Front audio and USB assembly . . . . . . . 122
System fan . . . . . . . . . . . . . . . 123
Internal speaker . . . . . . . . . . . . . 125
Thermal sensor . . . . . . . . . . . . . 127
over presence switch . . . . . . . . . . 129
Wi-Fi units . . . . . . . . . . . . . . . 130
ompleting the parts replacement . . . . . . . 139
Chapter 9. Getting information, help,
and service . . . . . . . . . . . . . . . 141
Information resources . . . . . . . . . . . . 141
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 141
Windows help system . . . . . . . . . . 141
Safety and warranty . . . . . . . . . . . 141
Lenovo Web site. . . . . . . . . . . . . 141
Lenovo Support Web site . . . . . . . . . 142
Frequently asked questions . . . . . . . . 142
Help and service . . . . . . . . . . . . . . 142
alling for service . . . . . . . . . . . . 142
Using other services . . . . . . . . . . . 143
Purchasing additional services . . . . . . . 143
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 145
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 147
Appendix C. Regulatory
information . . . . . . . . . . . . . . . 149
Export classification notice . . . . . . . . . . 149
Electronic emissions notices . . . . . . . . . . 149
Federal ommunications ommission
Declaration of onformity . . . . . . . . . 149
Eurasian compliance mark . . . . . . . . . . 151
Brazil audio notice . . . . . . . . . . . . . . 151
Mexico wireless-radio compliance information. . . 152
Additional regulatory information . . . . . . . . 152
Appendix D. WEEE and recycling
information . . . . . . . . . . . . . . . 153
Important WEEE information. . . . . . . . . . 153
Recycling information for Japan . . . . . . . . 153
Recycling information for Brazil. . . . . . . . . 154
Battery recycling information for Taiwan . . . . . 154
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 155
Appendix E. Restriction of
Hazardous Substances (RoHS)
Directive . . . . . . . . . . . . . . . . 157
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 159
Appendix G. Notices. . . . . . . . . . 161
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Appendix H. Trademarks . . . . . . . 163
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iv P320 Hardware Maintenance Manual

About this manual
This manual provides service and reference information for ThinkStation® computers listed on the front
cover.
Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important: This manual is intended only for trained service technicians who are familiar with ThinkStation
computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkStation computer, be sure to read and understand hapter 1 “Read this first:
Important safety information” on page 1.
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vi P320 Hardware Maintenance Manual

Chapter 1. Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
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Chapter 2. Product overview
This chapter provides basic information to help you get familiar with your computer.
Hardware locations
This section provides information about the locations of your computer hardware.
Front view
Note: The computer hardware might look slightly different from the illustration.
Figure 1. Front connectors, controls, and indicators
1 Optical-drive eject/close button 2 Power indicator
3 Power button 4 Storage drive activity indicator
5 USB 3.0 connector 6 Microphone connector
7 Headphone connector 8 USB 3.0 connector
9 ard reader (some models)
1 Optical-drive eject/close button
Press the button to eject or close the tray of the optical drive.
2 Power indicator
When the power indicator is on, the computer is turned on.
3 Power button
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Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the
computer by pressing and holding the power button for four or more seconds.
4 Storage drive activity indicator
This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).
On: The storage drives are active and data is being transferred.
Off (when the computer is powered on): no data is being transferred or the storage drives are not in use.
5 8 USB 3.0 connector
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
6 Microphone connector
Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.
7 Headphone connector
Use this connector to attach a headphone to your computer.
9 Card reader (available on some models)
This is a 9-in-1 card reader. Used to insert a supported card-shaped storage medium to read the data on the
medium.
Rear view
Some connectors on the rear of your computer are color-coded to help you determine where to connect the
cables on your computer.
Note: The computer hardware might look slightly different from the illustration.
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Figure 2. Rear panel
1 Power-cord connector 2 VGA connector
3 Serial connector 4 DisplayPort® connectors (2)
5 USB 3.0 connectors (4) 6 USB 2.0 connectors (2)
7 Microphone connector 8 Audio line-out connector
9 Audio line-in connector 10 P Ie card area*
11 Optional serial connector 12 Ethernet connector
13 able-lock slots (2) 14 PS/2 keyboard and mouse connectors (some models)
15 Security-lock slot 16 Padlock loop
Notes: * A discrete graphics card or a network adapter can be installed in the appropriate P I-Express
(P Ie) card slot. If such a card is installed, use the connectors on the card instead of the corresponding
connectors on the computer to optimize the performance. Depending on your computer model, the
preinstalled cards might vary. One or more graphics cards might be installed to provide the following
connectors:
• Digital Visual Interface (DVI) connector
• DisplayPort® connector
• Mini DisplayPort® connector
1 Power-cord connector
onnect the power cord to your computer for power supply.
2 VGA connector
Used to attach a Video Graphics Array (VGA) monitor or other devices that use a VGA connector.
3 Serial connector
hapter 2.Product overview 5

Use this connector to attach an external modem, a serial printer, or other devices that use a 9-pin serial
connector.
4 DisplayPort connector (2)
Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices.
5 USB 3.0 connectors (4)
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
6 USB 2.0 connectors (2)
Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.
7 Microphone connector
Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.
8 Audio line-out connector
The audio line-out connector is used to send audio signals from the computer to external devices, such as
headphones.
9 Audio line-in connector
The audio line-in connector is used to receive audio signals from an external audio device, such as a stereo
system. When you attach an external audio device, a cable connection is established between the audio line-
out connector of the device and the audio line-in connector of the computer.
10 PCIe card area (different cards provide different connectors)
To improve the operating performance of your computer, you can install or replace Peripheral omponent
Interconnect Express (P Ie) cards in this area. Depending on your computer model, the cards installed in this
area might vary.
Note: A discrete graphics card, a network interface card, or an audio card can be installed in the appropriate
P Ie card slot. If such a card is installed, ensure that you use the connectors on the card instead of the
corresponding connectors on the computer.
12 Ethernet connectors
onnect an Ethernet cable for a local area network (LAN).
Note: To operate the computer within Federal ommunications ommission (F ) lass B limits, use a
ategory 5 Ethernet cable.
13 Cable-lock slots (2)
Used to secure certain cables. See “Attaching a cable lock” on page 34.
14 PS/2 keyboard and mouse connector (available on some models)
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Use this connector to attach a Personal System/2 (PS/2) keyboard or a PS/2 mouse.
15 Security-lock slot
Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,
see “Attaching a Kensington-style cable lock” on page 33.
16 Padlock loop
onnect a padlock to secure your computer. For more information, see “Attaching a padlock” on page 33.
Computer components
Notes:
• Depending on the model, your computer might look slightly different from the illustration.
• To remove the computer cover, see “Preparing your computer and removing the computer cover” on
page 69.
Figure 3. Component locations
1 Heat sink and fan assembly* 2 Power supply assembly
3 Memory modules* 4 Optical drive*
5 ard reader* 6 Front audio and USB assembly
7 Front bezel 8 System fan*
9 Thermal sensor 10 Internal speaker
11 over presence switch (Intrusion switch)* 12 Hard disk drive
13 P Ie card (some models) 14 Heat sink fan duct
* onfiguration varies by computer models.
hapter 2.Product overview 7

Major FRUs and CRUs
The following illustration shows the locations of the major FRUs and RUs in the computer. To remove the
computer cover, see “Preparing your computer and removing the computer cover” on page 69.
Note: Depending on the model, some of the following components might not be available.
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Figure 4. Major FRUs and CRUs
hapter 2.Product overview 9

The following table lists the major FRUs shown in Figure 4 “Major FRUs and RUs” on page 9 and identifies
which FRUs are also self-service RUs or optional-service RUs.
Notes:
• Self-service RUs: Parts to be installed or replaced by customer themselves.
• Optional-service RUs: Parts can be installed or replaced by customers or technicians under certain
terms of the applicable warranty service type for your country or region.
• Non- RUs: Parts must be installed or replaced only by trained service technicians.
Number FRU description Self-service CRU Optional-service CRU
1Power supply assembly No Yes
2Slim Optical Drive Adapter or Multi-drive
onversion Kit (available on some models)
Yes No
3Front-access storage enclosure (available on
some models)
Yes No
45.25-inch flex module (available on some models) Yes No
5Optical drive (available on some models) Yes No
6Front Wi-Fi antenna (available on some models) No No
7ard reader No No
8Front audio and USB assembly No No
9Front bezel Yes No
10 Power button No No
11 System fan No No
12 Internal speaker No No
13 Thermal sensor No No
14 over presence switch (also called intrusion
switch, available on some models)
No No
15 Hard disk drive or hybrid drive Yes No
16 Solid-state drive Yes No
17 M.2 solid-state drive (available on some models) Yes No
18 M.2 solid-state drive adapter (available on some
models)
Yes No
19 Wi-Fi card module (available on some models) No Yes
20 Wi-Fi adapter card (available on some models) No Yes
21 Rear Wi-Fi antenna (available on some models) No No
22 System board No No
23 oin-cell battery No Yes
24 Microprocessor No No
25 Memory modules Yes No
26 P Ie card (available on some models) Yes No
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Number FRU description Self-service CRU Optional-service CRU
27 Heat sink and fan assembly No Yes
aLenovo factory recovery USB key Yes No
bLenovo recovery disc set Yes No
cMiscellaneous parts kits No No
dPower cord Yes No
eKeyboard Yes No
fMouse Yes No
Parts on the system board
Note: The system board might look slightly different from the illustrations.
The following illustration shows the locations of the parts on the system board.
Figure 5. Parts on the s stem board
1 PS/2 keyboard and mouse connector 2 4-pin power connector
3 Microprocessor 4 Microprocessor fan connector
5 Battery 6 Memory slot 1 (DIMM1)
7 Memory slot 2 (DIMM2) 8 Memory slot 3 (DIMM3)
9 Memory slot 4 (DIMM4) 10 Thermal sensor connector
11 10-pin power connector 12 Hard-disk-drive fan connector
hapter 2.Product overview 11

13 4-pin SATA power connectors 14 Thunderbolt™ connector
15 Parallel connector 16 eSATA connector
17 SATA connectors 18 Power fan connector
19 USB hardware disable header 20 Front bezel connector (for connecting LED indicators
and the power button)
21 Front USB 3.0 connector (for connecting USB
connectors on the front panel)
22 USB 2.0 connectors (for connecting front USB 2.0
connector, card reader connector, or Bluetooth
connector)
23 lear MOS ( omplementary Metal Oxide
Semiconductor) /Recovery jumper
24 Serial ( OM2) connector
25 Internal speaker connector 26 Front audio connector
27 P Ie x1 card slot 4 28 P Ie x4 card slot 3 (negotiable link width x4, x1)
29 P Ie x1 card slot 2 30 P Ie x16 card slot 1 (graphic card available on some
models)
31 System fan connector 32 over presence switch connector (intrusion switch
connector)
Internal storage drives
Internal drives are devices that your computer uses to read and store data. You can add drives to your
computer to increase storage capacity and enable your computer to read other types of media. Internal
drives are installed in bays.
When you install or replace an internal drive, note the type and size of the drive that each bay supports and
correctly connect the required cables. Refer to the appropriate section in hapter 8 “Hardware removal and
installation” on page 69 for instructions on how to install or replace internal drives for your computer.
The following illustration shows the locations of the drive bays.
Note: The computer hardware might look slightly different from the illustrations.
12 P320 Hardware Maintenance Manual