
Contents
Chapter 1. Important sa ety
in ormation. . . . . . . . . . . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 2
Safety inspection guide . . . . . . . . . . . . . 3
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . . . . . . . . . . 4
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multi-lingual translations) . . . . . . 4
Chapter 2. Important service
in ormation. . . . . . . . . . . . . . . 27
Strategy for replacing FRUs . . . . . . . . . . 27
Strategy for replacing a hard disk drive or a
solid-state drive . . . . . . . . . . . . . 27
Important notice for replacing a system
board . . . . . . . . . . . . . . . . . 27
How to use error codes . . . . . . . . . . 28
Strategy for replacing FRUs for CTO, special-bid,
and standard models. . . . . . . . . . . . . 28
Product definition . . . . . . . . . . . . 28
FRU identification . . . . . . . . . . . . 28
Chapter 3. Product overview . . . . . 29
Front . . . . . . . . . . . . . . . . . . . 29
Rear . . . . . . . . . . . . . . . . . . . 30
Expansion modules . . . . . . . . . . . . . 30
Cooling system . . . . . . . . . . . . . . . 33
Chapter 4. Service checkout and
symptom-to-FRU index . . . . . . . . 35
Service checkout . . . . . . . . . . . . . . 35
Problem determination tips . . . . . . . . 35
Symptom-to-FRU index . . . . . . . . . . . 36
Hard disk drive boot error . . . . . . . . . 36
Power supply problems . . . . . . . . . . 37
Beep symptoms . . . . . . . . . . . . . 37
POST error codes . . . . . . . . . . . . 38
Miscellaneous error conditions . . . . . . . 39
Undetermined problems . . . . . . . . . 41
Recover from a BIOS update failure . . . . . 41
Clear CMOS . . . . . . . . . . . . . . 42
Chapter 5. RAID . . . . . . . . . . . . 43
What is RAID . . . . . . . . . . . . . . . . 43
Configure RAID with RAIDXpert2 Configuration
Utility . . . . . . . . . . . . . . . . . . . 43
Configure RAID with MegaRAID Configuration
Utility . . . . . . . . . . . . . . . . . . . 46
Chapter 6. Diagnostics . . . . . . . . 49
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 49
UEFI diagnostic program . . . . . . . . . . . 49
Use ThinkStation diagnostic tool . . . . . . . . 50
Use the Vantage app. . . . . . . . . . . . . 50
Self-help resources . . . . . . . . . . . . . 51
Chapter 7. Hardware removal and
installation . . . . . . . . . . . . . . . 53
Before hardware replacement . . . . . . . . . 53
Service tool kit . . . . . . . . . . . . . 53
Major FRUs and CRUs . . . . . . . . . . 54
System board illustration . . . . . . . . . 58
Prerequisites for hardware replacement . . . 60
Handling static-sensitive devices . . . . . . 61
Removing and installing hardware . . . . . . . 61
ThinkStation logo badge . . . . . . . . . 62
Computer ID badge . . . . . . . . . . . 62
Top cover . . . . . . . . . . . . . . . 62
Wi-Fi antenna cover . . . . . . . . . . . 64
Side cover . . . . . . . . . . . . . . . 64
NVLINK retainer . . . . . . . . . . . . . 66
Power supply assembly . . . . . . . . . . 66
Optional internal storage drive cage . . . . . 67
HDD in optional internal storage drive cage . . 67
HDD in the internal storage drive cage . . . . 68
U.2 or U.3 SSD in the internal storage drive
cage . . . . . . . . . . . . . . . . . 69
M.2 SSD bracket in internal storage drive
cage . . . . . . . . . . . . . . . . . 71
NVMe cable bracket . . . . . . . . . . . 72
Devices in the front-access storage bay . . . 74
M.2 SSD storage box in NVMe storage tray . . 75
M.2 SSD in M.2 SSD storage box . . . . . . 76
On-board M.2 SSD. . . . . . . . . . . . 77
NVLINK bridge . . . . . . . . . . . . . 79
PCIe card bracket . . . . . . . . . . . . 80
Half-length PCIe card. . . . . . . . . . . 81
Full-length PCIe card . . . . . . . . . . . 82
PCIe card installation order . . . . . . . . 83
Cable connection . . . . . . . . . . . . 84
Front fan. . . . . . . . . . . . . . . . 86
Rear fan . . . . . . . . . . . . . . . . 86
Upper PCIe fan . . . . . . . . . . . . . 87
Lower PCIe fan and internal storage drive
fan . . . . . . . . . . . . . . . . . . 87
Front-access storage fan . . . . . . . . . 88
Memory fan and air duct . . . . . . . . . 89
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