
Configuring RAID with Intel RSTe . . . . . . 74
Configuring RAID with AVAGO MegaRAID
Configuration Utility . . . . . . . . . . . 76
Configuring RAID with Intel Virtual RAID on
CPU . . . . . . . . . . . . . . . . . 78
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 81
Basic procedure for resolving computer
pro lems . . . . . . . . . . . . . . . . . 81
Trou leshooting . . . . . . . . . . . . . . 81
Startup pro lems . . . . . . . . . . . . 81
Audio pro lems . . . . . . . . . . . . . 82
CD or DVD pro lems . . . . . . . . . . . 83
Intermittent pro lems . . . . . . . . . . . 84
Storage drive pro lems . . . . . . . . . . 84
Ethernet LAN pro lems . . . . . . . . . . 84
Wireless LAN pro lem . . . . . . . . . . 85
Bluetooth pro lems . . . . . . . . . . . 86
Performance pro lems . . . . . . . . . . 87
Serial connector pro lem . . . . . . . . . 88
USB device pro lems . . . . . . . . . . 88
Software and driver pro lems . . . . . . . 89
Diagnosing pro lems . . . . . . . . . . . . 89
UEFI diagnostic program . . . . . . . . . . . 91
Recovery information . . . . . . . . . . . . 91
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 95
Service checkout . . . . . . . . . . . . . . 95
Pro lem determination tips . . . . . . . . 95
Symptom-to-FRU index . . . . . . . . . . . 96
Hard disk drive oot error . . . . . . . . . 96
Power supply pro lems . . . . . . . . . . 97
Beep symptoms . . . . . . . . . . . . . 97
POST error codes . . . . . . . . . . . . 98
Miscellaneous error conditions . . . . . . . 99
Undetermined pro lems . . . . . . . . . 101
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 103
Handling static-sensitive devices . . . . . . . . 103
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 103
Removing and installing hardware . . . . . . . 104
External options . . . . . . . . . . . . . 104
Cover presence switch (intrusion switch) . . . 105
Direct cooling air affle . . . . . . . . . . 107
Device in a flex ay. . . . . . . . . . . . 109
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 112
Device in the multi-drive conversion kit . . . . 117
3.5-inch storage drive . . . . . . . . . . 128
2.5-inch storage drive . . . . . . . . . . 131
Front fan assem ly. . . . . . . . . . . . 137
Rear fan assem ly . . . . . . . . . . . . 138
M.2 solid-state drive . . . . . . . . . . . 140
Power supply assem ly . . . . . . . . . . 150
Memory module . . . . . . . . . . . . . 152
PCIe card . . . . . . . . . . . . . . . 155
Full-length PCIe card . . . . . . . . . . . 163
Super capacitor module. . . . . . . . . . 170
Multi-function rackets . . . . . . . . . . 173
Coin-cell attery. . . . . . . . . . . . . 177
Wi-Fi units . . . . . . . . . . . . . . . 179
Device in the 5.25-inch flex module . . . . . 183
VROC upgrade key module . . . . . . . . 194
Blind-connect assem ly. . . . . . . . . . 195
Heat-sink-and-fan assem ly . . . . . . . . 200
Microprocessor . . . . . . . . . . . . . 204
System oard . . . . . . . . . . . . . . 207
Completing the parts replacement . . . . . . . 210
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 213
Information resources . . . . . . . . . . . . 213
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 213
Windows help system . . . . . . . . . . 213
Safety and warranty . . . . . . . . . . . 213
Lenovo We site. . . . . . . . . . . . . 213
Lenovo Support We site . . . . . . . . . 214
Frequently asked questions . . . . . . . . 214
Help and service . . . . . . . . . . . . . . 214
Calling for service . . . . . . . . . . . . 214
Using other services . . . . . . . . . . . 215
Purchasing additional services . . . . . . . 215
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 217
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 219
Appendix C. Regulatory
information. . . . . . . . . . . . . . . 221
Export classification notice . . . . . . . . . . 221
Electronic emissions notices . . . . . . . . . . 221
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 221
Eurasian compliance mark . . . . . . . . . . 223
Brazil audio notice . . . . . . . . . . . . . . 223
ii P920 Hardware Maintenance Manual