Lenovo ThinkAgile SXM4200 Service manual

Lenovo ThinkAgile
SX for Microsoft Azure Stack
Administrator’s Guide
Models: SXM4200, SXM 200, SXM4400, SXM 400

Second Edition (December 2017)
© Copyright Lenovo 2017
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
. . . . . . . . . . . . . . . . . . . . i
Figures iii
Tables v
Chapter 1 ThinkAgile SX for
Microsoft Azure Stack overview 1
ThinkAgile SXM documentation and related
content . . . . . . . . . . . . . . . . . . . 1
Chapter 2 ThinkAgile SXM
Administration considerations 5
Chapter 3 Product management
and changes 7
Standard management . . . . . . . . . . . . . 7
Chapter 4 Managing IDs and
passwords 9
Chapter 5 License considerations 11
Chapter 6 Firmware maintenance
and Best Recipe 13
Chapter 7 Component service and
replacement considerations 15
Replacing switches . . . . . . . . . . . . . 15
Replacing servers . . . . . . . . . . . . . . 15
Replacing server parts . . . . . . . . . . . . 1
Chapter 8 Troubleshooting
ThinkAgile SXM issues 19
Troubleshooting considerations . . . . . . . . 19
Finding information and help. . . . . . . . . . 20
Isolating and resolving issues . . . . . . . . . 20
Troubleshooting scenarios and tips . . . . . 21
Isolating problems from XClarity . . . . . . 21
Isolating network problems . . . . . . . . 22
Isolating problems from switches . . . . . . 24
Chapter 9 Working with service and
support 27
Opening a support case . . . . . . . . . . . 27
Collecting data . . . . . . . . . . . . . . . 28
Sending data to ThinkAgile Advantage Support . . 29
Appendix A SXM4200/SXM6200
models 31
SXM4200/SXM 200 hardware . . . . . . . . . 3
SXM4200/SXM 200 network and management
cabling . . . . . . . . . . . . . . . . . . 38
Appendix B SXM4400/SXM6400
models 47
SXM4400/SXM 400 hardware . . . . . . . . . 49
SXM4400/SXM 400 network and management
cabling . . . . . . . . . . . . . . . . . . 51
Appendix C Software 59
Appendix D ThinkAgile SXM power
cabling 61
© Copyright Lenovo 2017 i

ii Lenovo ThinkAgile SX for Microsoft Azure Stack Administrator’s Guide

Figures
1. Front view of SXM4200 in 25U rack . . . . . 31
2. Rear view of SXM4200 in 25U rack . . . . . 32
3. Front view of SXM4200 in 42U rack . . . . . 33
4. Rear view of SXM4200 in 42U rack . . . . . 34
5. Front view of SXM 200 . . . . . . . . . 35
. Rear view of SXM 200 . . . . . . . . . . 3
7. Views of System x3 50 M5 server
nodes . . . . . . . . . . . . . . . . 37
8. Views of System x3550 M5 HLH . . . . . . 37
9. View of RackSwitch G8272 TOR switch . . . 38
10. View of RackSwitch G8052 BMC
switch . . . . . . . . . . . . . . . . 38
11. SXM4200/SXM 200 network and
management cabling diagram . . . . . . . 39
12. Front view of SXM4400 in 25U rack . . . . . 47
13. Front view of SXM4400 in 42U rack . . . . . 48
14. Front view of SXM 400 . . . . . . . . . 49
15. Views of ThinkSystem SR 50 server
nodes . . . . . . . . . . . . . . . . 50
1 . Views of ThinkSystem SR 30 HLH . . . . . 50
17. View of ThinkSystem NE2572 TOR
switch . . . . . . . . . . . . . . . . 51
18. View of RackSwitch G8052 BMC
switch . . . . . . . . . . . . . . . . 51
19. SXM4400/SXM 400 network and
management cabling diagram . . . . . . . 52
© Copyright Lenovo 2017 iii

iv Lenovo ThinkAgile SX for Microsoft Azure Stack Administrator’s Guide

Tables
1. ThinkAgile SXM Machine Type and
Models . . . . . . . . . . . . . . . . . 1
2. SXM4200/SXM 200 network cabling for
RackSwitch G8272 TOR Switch 2 . . . . . 40
3. SXM4200/SXM 200 network cabling for
RackSwitch G8272 TOR Switch 1 . . . . . 42
4. SXM4200/SXM 200 network cabling for
RackSwitch G8052 BMC Switch . . . . . . 43
5. SXM4400/SXM 400 network cabling for
ThinkSystem NE2572 TOR Switch 2 . . . . 53
. SXM4400/SXM 400 network cabling for
ThinkSystem NE2572 TOR Switch 1 . . . . 55
7. SXM4400/SXM 400 network cabling for
RackSwitch G8052 BMC Switch . . . . . . 5
8. Power cabling for 25U rack . . . . . . . . 1
9. Power cabling for 42U rack . . . . . . . . 3
© Copyright Lenovo 2017 v

vi Lenovo ThinkAgile SX for Microsoft Azure Stack Administrator’s Guide

Chapter 1 ThinkAgile SX for Microsoft Azure Stack overview
The Lenovo®ThinkAgile™SX for Microsoft Azure Stack products are pre-integrated, rack scale solutions that
are specifically designed to enable deployment of hybrid clouds with Microsoft™Azure™Stack. The products
are based on Lenovo servers and switches. Management capabilities are provided by Lenovo XClarity
Administrator. The product is revalidated for all updates, providing a complete, lifecycle-managed solution.
Note: The ThinkAgile SX for Microsoft Azure Stack product group is commonly referred to as “ThinkAgile
SXM” in the documentation.
ThinkAgile SXM configurations
The following configurations are available:
•SXM4200
The ThinkAgile SX for Microsoft Azure Stack SXM4200 includes from four to eight server nodes, a
Hardware Lifecycle Host server, two top-of-rack switches, and one BMC switch. This can be ordered in
either a 25U or 42U rack.
•SXM6200
The ThinkAgile SX for Microsoft Azure Stack SXM4200 includes from four to twelve server nodes, a
Hardware Lifecycle Host server, two top-of-rack switches, and one BMC switch. This can be ordered in a
42U rack only.
Models and Machine Types
This documentation refers to the following products:
Table 1. ThinkAgile SXM Machine Type and Models
Product Machine Type Model
SXM4200 – 25U 95 5 RCC
SXM4200 – 42U 95 5 RCD
SXM 200 (42U only) 95 5 RCE
SXM4400 – 25U 95 5 RCH
SXM4400 – 42U 95 5 RCJ
SXM 400 (42U only) 95 5 RCK
ThinkAgile SXM documentation and related content
Information about the ThinkAgile SXM products is available online and in downloadable Portable Document
Format (PDF) files. In addition, documentation is available for each of the components in the product.
ThinkAgile SXM publications
The most recent ThinkAgile SXM documentation is on the Web, at the following site:
http://thinkagile.lenovofiles.com/help/topic/com.lenovo.thinkagile.sxm.doc/sxm_introduction.html
The following ThinkAgile SXM product publications are available in PDF format. The entire content of these
publications is contained in the Web-based documentation set.
•Planning and Setup Guide
© Copyright Lenovo 2017 1

Provides an overview of the ThinkAgile SXM configuration and deployment requirements and activities.
•Administrator’s Guide
Describes ThinkAgile SXM product management and troubleshooting. Also provides information about
getting support for the product.
If you need to download the Adobe Reader to view PDF files, you can download it at http://get.adobe.com/
reader.
ThinkAgile SXM product page
For information about the current ThinkAgile SXM models, refer to the product page. See the following Web
site:
http://shop.lenovo.com/us/en/systems/thinkagile/microsoft-azure-stack/
ThinkAgile SXM Support
For the latest information and links to helpful content, refer to the Lenovo Data Center Support page. You can
search for support information for ThinkAgile SXM and other Lenovo Data Center products. See the following
Web site:
https://datacentersupport.lenovo.com
Related Lenovo hardware documentation
The following documentation describes ThinkAgile SXM components. Some publications are also available in
PDF format.
The following component documentation is relevant to the SXM4400 and SXM 400 models:
Product Documentation Web site
ThinkSystem SR 50
server
• Installation Guide
• Setup Guide
• Maintenance Manual
• Messages and Codes
Reference
Documentation:
http://thinksystem.lenovofiles.com/help/topic/7X05/
introduction.html
Product guide:
https://lenovopress.com/lp0 44-lenovo-thinksystem-sr 50-server
ThinkSystem SR 30
server
• Installation Guide
• Setup Guide
• Maintenance Manual
• Messages and Codes
Reference
Documentation:
http://thinksystem.lenovofiles.com/help/topic/7X01/
introduction.html
Product guide:
https://lenovopress.com/lp0 43-lenovo-thinksystem-sr 30-server
2Lenovo ThinkAgile SX for Microsoft Azure Stack Administrator’s Guide