Lenovo ThinkServer TD200 User manual

Installation and User Guide
ThinkServer TD200
Machine Types: 3724, 3808, 3809, 3815, 3817, 3824, 3826, and 3836

ThinkServer TD200 Types 3724, 3808, 3809, 3815,
3817, 3824, 3826, 3836
Installation and User Guide

Note:
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 191
and the Warranty and Support Information document on ThinkServer Documentation DVD.
First Edition (June 2009)
© Copyright Lenovo 2009.
Portions © Copyright International Business Machines Corporation 2009.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Safety ............................vii
Chapter 1. Introduction ......................1
Notices and statements in this document................2
Related documentation ......................3
Chapter 2. Server setup roadmap ..................5
Chapter 3. What is included with your server .............7
Features and technologies .....................7
Specifications ..........................9
Software ...........................12
EasyStartup .........................12
EasyManage.........................12
Reliability, availability, and serviceability ................13
Chapter 4. Server controls, LEDs, and power.............15
Front view ..........................15
Operator information panel ....................19
EasyLED diagnostic panel.....................20
Rear view ...........................26
System-board internal connectors ..................28
System-board external connectors..................29
System-board option connectors ..................30
System-board switches and jumpers .................31
System-board LEDs .......................33
Optional one-slot PCI extender card .................34
Optional two-slot PCI extender card .................34
Server power features ......................35
Turning on the server .....................35
Turning off the server .....................35
Chapter 5. Installing optional devices and replacing customer replaceable
units............................37
Installation guidelines ......................37
System reliability guidelines ...................38
Working inside the server with the power on .............38
Handling static-sensitive devices .................39
Major components of the server ..................40
Opening the bezel........................40
Opening and closing the bezel media door...............42
Removing the side cover .....................43
Removing the air baffle ......................44
Removing the fan cage assembly ..................46
Installing the fan cage assembly ..................47
Removing the front USB connector assembly..............49
Installing the front USB connector assembly ..............51
Removing the rear adapter-retention bracket ..............52
Installing the rear adapter retention bracket ..............53
Removing the front adapter-retention bracket ..............54
Installing the front adapter-retention bracket ..............54
Removing the battery ......................54
Installing the battery .......................55
© Lenovo 2009. Portions © IBM Corp. 2009. iii

Removing and installing drives ...................57
Removing a DVD drive .....................59
Installing a DVD drive .....................62
Removing an optional tape drive .................66
Installing an optional tape drive ..................67
Removing a 2.5-inch hot-swap hard disk drive ............70
Installing a 2.5-inch hot-swap hard disk drive .............71
Removing a 3.5-inch hot-swap hard disk drive ............73
Installing a 3.5-inch hot-swap hard disk drive .............74
Removing a simple-swap hard disk drive ..............75
Installing a simple-swap hard disk drive ...............76
IDs for hot-swap hard disk drives .................77
Power and signal cables for internal drives .............78
Removing a power supply .....................79
Installing a power supply .....................82
Removing a hot-swap fan .....................84
Installing a hot-swap fan .....................85
Removing a memory module....................86
Installing a memory module ....................89
Removing an adapter ......................95
Installing an adapter .......................96
Installing a second microprocessor .................99
Removing a ServeRAID-BR10i SAS/SATA controller...........105
Installing the ServeRAID-BR10i SAS/SATA controller ..........106
Removing an optional ServeRAID-MR10i SAS/SATA controller .......111
Installing the optional ServeRAID-MR10i SAS/SATA controller .......112
Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller....118
Installing the optional ServeRAID-MR10is VAULT SAS/SATA controller ....118
Removing the virtual media key ..................125
Installing the virtual media key...................126
Removing the control-panel assembly ................127
Installing the control-panel assembly ................129
Completing the installation ....................130
Closing the bezel ......................130
Installing the air baffle .....................132
Installing the side cover ....................134
Connecting the cables.....................134
Updating the server configuration.................135
Connecting external devices ...................136
Chapter 6. Configuring the server.................137
Using the Setup Utility......................138
Starting the Setup Utility ....................138
Setup Utility menu choices ...................138
Passwords .........................141
Configuring RAID controllers ...................142
Using the LSI Configuration Utility program .............143
Using the WebBIOS utility ....................145
Starting the WebBIOS utility ..................145
Main menu of the WebBIOS utility ................145
Creating a storage configuration using the Configuration Wizard .....146
Viewing and changing properties .................146
Viewing and changing virtual disk properties ............146
Using the EasyStartup DVD....................147
Before you use the EasyStartup DVD...............147
Configuring RAID ......................148
iv ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

EasyStartup overview .....................148
Installing your operating system without using EasyStartup .......150
Using the Boot Manager program .................150
Enabling the Broadcom Gigabit Ethernet Utility program .........151
Configuring the Broadcom Gigabit Ethernet controller ..........151
Updating the firmware ......................151
Starting the backup server firmware................152
Recovering the server firmware .................152
Automated boot recovery (ABR) ..................154
Three boot failure .......................154
Using the integrated management module ..............155
Using the remote presence capability and blue-screen capture .......156
Enabling the remote presence feature ...............156
Obtaining the IP address for the IMM ...............157
Logging on to the Web interface .................157
Diagnostics programs and messages ................158
Running the diagnostics programs ................158
Advanced Settings Utility program .................159
Installing EasyManage software ..................160
Installation requirements ....................160
Installation order .......................160
Installing Windows 2003 components on the Core Server........161
Installing Windows 2008 32-bit components .............161
Uninstalling the LANDesk Software Agent .............162
Chapter 7. Troubleshooting ...................163
Troubleshooting tables .....................163
CD or DVD drive problems ...................163
Diskette drive problems ....................164
General problems ......................165
Hard disk drive problems....................165
Intermittent problems .....................166
Keyboard, mouse, or pointing-device problems............166
Memory problems ......................167
Microprocessor problems....................168
Monitor or video problems ...................168
Optional-device problems ...................170
Power problems .......................171
Serial port problems .....................172
Software problems ......................173
Universal Serial Bus (USB) port problems .............173
Solving undetermined problems ..................173
Solving SCSI problems .....................174
Solving power problems .....................175
Solving Ethernet controller problems ................175
POST ............................176
Event logs .........................176
POST error codes ......................178
Appendix A. Getting help and technical assistance ..........187
Before you call ........................187
Using the documentation.....................187
Getting help and information from the World Wide Web .........187
Calling for service .......................188
Using other services ......................188
Purchasing additional services...................189
Contents v

Lenovo product service .....................189
Appendix B. Notices ......................191
Trademarks..........................192
Important notes ........................192
Product recycling and disposal ..................193
Compliance with Republic of Turkey Directive on the Restriction of Hazardous
Substances .........................194
Recycling statements for Japan ..................195
Battery return program .....................195
German Ordinance for Work gloss statement .............196
Electronic emission notices ....................197
Federal Communications Commission (FCC) statement ........197
Industry Canada Class A emission compliance statement ........197
Avis de conformité à la réglementation d’Industrie Canada .......197
Australia and New Zealand Class A statement ............197
United Kingdom telecommunications safety requirement ........197
European Union EMC Directive conformance statement ........197
Germany Class A compliance statement ..............198
Japanese Voluntary Control Council for Interference (VCCI) statement 199
Taiwan Class A warning statement ................199
People's Republic of China Class A warning statement.........199
Korea Class A warning statement ................200
Index ............................201
vi ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Lenovo 2009. Portions © IBM Corp. 2009. vii

Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the Safety Information
book.
For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the Safety Information document under statement 1.
Be sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
the blade server or optional device before you install the device.
viii ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix

Statement 2:
CAUTION:
When replacing the lithium battery, use only a battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
xThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety xi

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xii ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 11:
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Safety xiii

Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
Statement 17:
CAUTION:
The following label indicates moving parts nearby.
xiv ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.
Important: This product is not suitable for use with visual display workplace
devices according to Clause 2 of the German Ordinance for Work with Visual
Display Units.
Safety xv

xvi ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Chapter 1. Introduction
This Installation and User Guide contains information and instructions for setting up
your ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836
server, instructions for installing optional devices, and instructions for cabling and
configuring the server. For removing and installing optional devices, diagnostics and
troubleshooting information, see the Hardware Maintenance Manual.
The ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836 is
a 5-U-high, high-performance server. This server is ideally suited for networking
environments that require superior microprocessor performance, input/output (I/O)
flexibility, and manageability.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of the server. These design features make it possible
for you to customize the system hardware to meet your needs today and provide
flexible expansion capabilities for the future.
The server comes with a limited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document.
Some server models support four 3.5-inch simple-swap SATA hard disk drives, or
four 3.5-inch hot-swap SAS or SATA hard disk drives, or eight 2.5-inch hot-swap
SAS or SATA hard disk drives. The illustrations in this document might differ slightly
from your model.
If firmware and documentation updates are available, you can download them from
http://www.lenovo.com. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, do the following:
Note: Changes are made periodically to the Lenovo Web site. Procedures for
locating firmware and documentation might vary slightly from what is described in
this document.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer TD200, and click Continue.
4. Click Downloads and drivers to download firmware updates.
Record information about the server in the following table.
Product name ThinkServer TD200
Machine type 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836
Model number _____________________________________________
Serial number _____________________________________________
© Lenovo 2009. Portions © IBM Corp. 2009. 1

The model number and serial number are on the lower right side of the bezel. 1
Note: The illustrations in this document might differ slightly from your hardware.
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware and install the operating system.
Important: The server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial number and the
telephone number of the manufacturer are on a tag that is attached to the keys.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the Lenovo ThinkServer Documentation
DVD. Each statement is numbered for reference to the corresponding statement in
your language in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
2ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide