Lexmark 4227 - Forms Printer B/W Dot-matrix User manual

4227
User’s Guide

First Edition (June 1996)
The following paragraph does not apply to the United Kingdom or any country where such
provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodi-
cally made to the information herein; these changes will be incorporated in later editions of the pub-
lication. Improvements and/or changes in the product(s) and/or the program(s) described in this
publication may be made at any time.
Publications are not stocked at the address given below; requests for publications should be made
to your point of purchase.
A form for reader's comments is provided at the back of this publication. If the form has been
removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740
New Circle Road N.W., Lexington, Kentucky 40511-1876, U.S.A. In the United Kingdom and Eire,
send to Lexmark International, Ltd., Marketing and Services Department, Westhorpe House,
Westhorpe, Marlow Bucks SL73RQ. Lexmark may use or distribute any of the information you sup-
ply in any way it believes appropriate without incurring any obligation to you.
Lexmark is a trademark of Lexmark International, Inc.
Other trademarks are the property of their respective owners.
©Copyright Lexmark International, Inc. 1996.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use duplication or dis-
closure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Lexmark International, Inc., Lexington, KY 40511.

iii
Contents
Contents
Chapter 1 - Getting Started. . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing the Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Verifying Serial Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing the Demonstration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting the Language of the Operator Panel Messages . . . . . . . . . . . 21
Installing Your Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PPDS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Epson Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
What to do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 - Features and Functions . . . . . . . . . . . 25
Front View of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear View of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 3 - Using the Operator Panel . . . . . . . . . . 31
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Overview of Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting the Printer Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Stopping the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Advancing the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Auto Tear-Off Set to On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Contents

Contents
iv
Contents
One Second Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual Tear-Off (Auto Tear-Off Set to Off). . . . . . . . . . . . . . . . 48
Setting AutoGap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
AutoGap Set to On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Manual AutoGap (AutoGap Set to Off) . . . . . . . . . . . . . . . . . . . 49
AutoGap Set to Single . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Selecting or Locking a Font or Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting and Using a Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Disabling/Enabling the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 4 - Selecting and Loading Paper. . . . . . . 55
Paper Types and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Multiple Part Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Single Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Multiple Part Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . 57
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Multiple Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading a Single Sheet or Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Loading a Single Sheet or Envelope into the Manual Feed . . . 59
Setting Auto Cut Sheet Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Loading a Single Sheet or Envelope With Continuous Forms
Already Loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Loading Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Aligning the Left Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Top-Of-Form (TOF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting TOF for Continuous Forms . . . . . . . . . . . . . . . . . . . . . . . 76
Setting TOF for Single Sheets and Envelopes. . . . . . . . . . . . . . . 78
Setting TOF in a Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Auto Tear-Off (Set to On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Auto Tear-Off (Set to Off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Auto Tear-Off (Set to One Second). . . . . . . . . . . . . . . . . . . . . . . . 80
Adjusting Bidirectional Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

v
Contents
Contents
Chapter 5 - Printer Options . . . . . . . . . . . . . . . . . . 83
Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . 87
Loading Paper in the Auto Sheet Feeder. . . . . . . . . . . . . . . . . . . 90
Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Loading Paper in the Tractor 2 Feeder . . . . . . . . . . . . . . . . . . . 102
Parking Continuous Forms and Changing Tractor Feeders. . 111
Removing the Tractor 2 Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 6 - Solving Printer Problems . . . . . . . . . 115
Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Problem Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Problems Indicated by Error Codes or Messages . . . . . . . . . . 118
Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Printing and Print Quality Problems. . . . . . . . . . . . . . . . . . . . . 122
Alarm and Abnormal Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Operator Panel Button Problem . . . . . . . . . . . . . . . . . . . . . . . . . 125
Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 7 - Maintaining Your Printer. . . . . . . . . . 129
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cleaning the Auto Sheet Feeder Rollers . . . . . . . . . . . . . . . . . . . . . . 130
Removing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Appendix A - Notices . . . . . . . . . . . . . . . . . . . . . . 133
Appendix B - Statement of Limited Warranty. . . 141

Contents
vi
Contents
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Getting Started
Chapter
Chapter 1: Getting Started
1
Unpacking
1Remove the printer from the carton.
Caution: Do not lift the printer by yourself; it weighs
21 kilograms (46 pounds).
If any items are missing or damaged, contact your point of
purchase.
If you need to purchase a parallel printer cable, we
recommend Lexmark part number 1329605 (3.05 m or 10 ft.) or
1427498 (6.1 m or 20 ft.).
If you need to purchase an RS-232 serial cable, we recommend
Lexmark part number 1180786 (6.1 m or 20 ft.).
Power Cord
Reference Card
Printer
Registration
Card Ribbon Cartridge
User’s Guide
Acoustic Cover
1
Getting Started

Chapter 1: Getting Started
2
Getting Started
2Place the printer so that the front of the printer aligns with the
edge of the desk or table.
Note: If you want to print more than 100 forms, make sure
theystack upbelow theprinter (onthe floor)when they
are finished printing in order to prevent jams.
3Remove all packing tape from the printer.
4Pull up the left and right latches on the top cover and lift the
top cover to remove it.
Left Latch
Right Latch
Top Cover

3
Chapter 1: Getting Started
Getting Started
5Remove the protective cardboard.

Chapter 1: Getting Started
4
Getting Started
Installing the Ribbon Cartridge
1Make sure the printer is Off.
2Make sure the top cover is removed. If you need help, see
step 4 on page 2.
3Manually move the printhead to the far side of the printer.

5
Chapter 1: Getting Started
Getting Started
4Rotate the ribbon advance knob on the ribbon cartridge
counterclockwise to ensure that the ribbon feeds smoothly. If
necessary, untwist the ribbon.
5Manually move the ribbon guide to the far side of the
cartridge, as shown below, then rotate the ribbon advance
knob to take up any slack in the ribbon.
Ribbon Guide

Chapter 1: Getting Started
6
Getting Started
6Insert the ribbon guide over the metal pins on each side of the
printhead.
7Manually move the printhead to the center position.
8Align and insert the left and right side tabs of the ribbon
cartridge into the slots in the side frames.
Press down firmly on the ribbon cartridge to snap it into place.
Pins

7
Chapter 1: Getting Started
Getting Started
9Make sure the ribbon feeds smoothly by rotating the ribbon
advance knob counterclockwise.
10 Replace the top cover.

Chapter 1: Getting Started
8
Getting Started
11 Attach the acoustic cover.
aAlign the notches on the acoustic cover with the slots on the
top cover.
bSnap the acoustic cover into place.
cClose the acoustic cover.

9
Chapter 1: Getting Started
Getting Started
Connecting the Power Cord
1Make sure the printer is Off.
2Connect the smaller end of the power cord to the printer.
3Connect the other end of the power cord to a properly
grounded electrical outlet.

Chapter 1: Getting Started
10
Getting Started
Connecting the Parallel Cable
You will either need to connect a parallel cable or a serial cable to
the printer. If you are installing a serial cable, see “Connecting the
Serial Cable” on page 12 for help.
1Make sure the printer is Off.
2Turn off the power on your computer.
3Connect the parallel cable. This cable is not supplied with
your printer. An IEEE 1284-compliant parallel cable such as
Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498
(6.1 m or 20 ft.) is recommended.
Note: You do not need to attach a grounding wire to the
computer.

11
Chapter 1: Getting Started
Getting Started
4Fasten the clip wires to the parallel cable. You will hear a click.
5Connect the other end of the parallel cable to your computer.
6Turn the printer On.
7Continue with “Printing the Demonstration Page” on page 16.
Power Switch

Chapter 1: Getting Started
12
Getting Started
Connecting the Serial Cable
1Turn the printer Off.
2Turn off the power on your computer.
3Connect the serial cable and adapter. The cable and adapter
are not supplied with your printer. We recommend either one
of Lexmark’s null modem RS 232 (DB 25 Female to DB 25
Male) serial cables, part numbers 1180786 (20 ft.) or 1038693
(50 ft.) along with the Serial Interface Adapter, part number
1319143 (DB 25 Female to Centronics 36 pin Male).
If you do not wish to use our recommended DB 25 to DB 25
null modem cables, or if you already have a similar RS 232
null modem cable, you may only need to attach Lexmark’s DB
25 to Centronics 36 Serial Adapter (part number 1319143) to
your existing cable.
Note: You do not need to attach a grounding wire to the
computer.

13
Chapter 1: Getting Started
Getting Started
4If needed, use a ballpoint pen to push the interface mode
switch to the On position for RS-422 interface. The default is
RS-232 interface.
5Fasten the clip wires to the serial cable. You will hear a click.
6Connect the other end of the serial cable to your computer.

Chapter 1: Getting Started
14
Getting Started
Changing the Serial Settings
1Turn the printer On.
2Press Menu to enter the function menu.
3Press Item ↓ until Interface Opt. appears on the display.
4Press Next →and the default interface setting appears.
5To change the default, press Next →and then Item ↓until the
interface option you want appears. Press Store.
6Press Prev. ← to go back to the interface level.
7To change the serial settings:
aPress Item ↓until Data speed (baud rate) appears.
bPress Next →.
cPress Item ↓until the appropriate data speed setting
appears.
Menu/
Quit Tear Off Store
Font
Item 
Pitch
Item 
Micro 
Next 
Micro 
Prev. 
Start/
Stop Load
Unload LineFeed FormFeed
Power
Ready
AutoGap
Tractor2
Check
Interface Opt.