Lexmark Optra Optra T Service manual

1Administrator’s Guide
Administrator’s Guide
Use this document when you have questions about the Lexmark
Optra™ T printer or encounter a problem when using it. This document
contains information on operator panel menus, printer messages, trou-
bleshooting, maintenance, and removing printer options.
You may choose to restrict access to the Administrator’s Guide by
placing all of the CD documents, except the Administrator’s Guide, on
a network.
The online User’s Guide on this CD is a complement to this Administra-
tor’s Guide.
Click the document name to open it:
User’s Guide
Roadmap
Setup Guide
2000-Sheet Drawer User’s Guide
High-Capacity Output Stacker
Installation Instructions
Home
TIPS
•Use the Adobe Acrobat (3.x or above) icons and table
of contents on your screen to navigate and use this
document.
•Click the blue text to link to another part of this
document or to another document.
•You can print all or specific pages of this document.

2Administrator’s Guide
Other sources of information
Drivers, MarkVision and
Utilities CD
In addition to printer drivers and utilities, the Drivers, MarkVision and
Utilities CD includes information about Lexmark printers. After launch-
ing the CD, click View Documentation and then click:
•Printer Commands to open the Technical Reference and get
details about printer languages and commands, interface speci-
fications, and memory management.
•Special Media to open the Card Stock & Label Guide and get
information about choosing the correct print material.
•MarkVision™Printer Utility to open documents providing details
about the MarkVision printer management software.
•MarkNet™Print Servers to open documents containing infor-
mation about configuring MarkNet print servers.
Lexmark Web site Access our site on the World Wide Web for updated printer drivers, util-
ities, and documentation:
www.lexmark.com

3Trademarks
Trademarks
Lexmark, MarkNet, MarkVision, and Optra are trademarks of Lexmark
International, Inc., registered in the United States and/or other coun-
tries.
PictureGrade is a trademark of Lexmark International, Inc.
Operation ReSource is a service mark of Lexmark International, Inc.
PCL®is a registered trademark of the Hewlett-Packard Company.
PCL 6 is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer products.
This printer is intended to be compatible with the PCL 6 language. This
means the printer recognizes PCL 6 commands used in various appli-
cation programs, and that the printer emulates the functions corre-
sponding to the commands.
PostScript®is a registered trademark of Adobe Systems Incorporated.
PostScript 3 is Adobe Systems’designation of a set of printer com-
mands (language) and functions included in its software products. This
printer is intended to be compatible with the PostScript 3 language.
This means the printer recognizes PostScript 3 commands used in var-
ious application programs, and that the printer emulates the functions
corresponding to the commands.
Details relating to compatibility are included in the Technical
Reference.

4Trademarks
The following terms are trademarks or registered trademarks of these
companies:
Albertus The Monotype Corporation
Antique Olive Monsieur Marcel OLIVE
Apple Chancery Apple Computer, Inc.
Arial The Monotype Corporation
Candid Agfa Corporation
CG Omega Agfa Corporation
CG Times Based on Times New Roman under license from The Monotype
Corporation, is a product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Text Hoefler Type Foundry
Intellifont Agfa Corporation
ITC Avant Garde International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna MT The Monotype Corporation
Lubalin Graph International Typeface Corporation
Marigold AlphaOmega Typography

5Trademarks
Other trademarks are the property of their respective owners.
Monaco Apple Computer, Inc.
Mona Lisa International Typeface Corporation
NewYork Apple Computer, Inc.
Oxford AlphaOmega Typography
Palatino Linotype-Hell AG and/or its subsidiaries
Pantone Pantone, Inc.
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation
TrueType Apple Computer, Inc.
Univers Linotype-Hell AG and/or its subsidiaries
Wingdings Microsoft Corporation

6Using the Operator Panel and Menus
Using the Operator Panel and Menus
This section contains information about using the operator panel,
changing printer settings, and understanding operator panel menus.
If you are familiar with using an operator panel similar to this, you may
want to skip to “Overview of printer menus”on page 13. Otherwise, if
you need information see:
NOTE:Changes made to printer settings from a
software application override changes made from
the printer operator panel. Refer to the User’s
Guide for more details.
“Using the operator panel”on page 7.
“Printing the menu settings page”on page 9.
“Changing menu settings”on page 10.
“Disabling operator panel menus”on page 12.

7Using the Operator Panel and Menus
Using the operator panel Use the five operator panel buttons to open a menu, scroll through a
list of values, change printer settings, and respond to printer mes-
sages. The following table describes the functions of each button.
Buttons act upon the information that displays on the second line of the
operator panel.
Operator panel buttons
Button Function
Go Press Go to:
•Return to Ready if the printer is in an offline situation (Ready does not display on the operator panel).
•Exit printer menus and return to Ready .
•Clear operator panel error messages.
•Exit Power Saver mode and jump start the printer.
If you’ve changed printer settings, press Go before sending a job to print. Ready must display for jobs to print.
Menu> and <Menu Each end of the button has a function. Press Menu> or <Menu:
•When Ready displays, to take the printer offline (out of the Ready state) and enter the menus. Menu> takes you to the
first available menu. <Menu takes you to the last available menu.
•When Busy displays, to take the printer to the JOB MENU.
•When the printer is offline:
- Press
Menu> to go to the next item in the menus, or
- Press
<Menu to go to the previous item in the menus.
•For menu items that have numerical values, such as Copies, press and hold Menu> to scroll forward, or <Menu to
scroll backward. Release the button when the number you want displays.

8Using the Operator Panel and Menus
Select Press Select to:
•Select the menu displayed on the second line of the operator panel. Depending on the type of menu, this action:
- Opens the menu and displays the first item in the menu.
- Opens the menu item and displays the default setting.
•Save the displayed menu item as the new default setting. Saved displays and the printer returns to the menu item.
•Clear certain messages from the operator panel.
Return Press Return to return to the previous menu level or menu item.
Stop Press Stop while Ready, Busy, or Waiting displays to temporarily stop all activity and take the printer offline. The
operator panel status message changes to Not Ready.
Press Go to return to the Ready, Busy, or Waiting state.
Operator panel buttons (continued)
Button Function

9Using the Operator Panel and Menus
Printing the menu
settings page
The menu settings page shows current settings for the menus and a
list of installed options. You can use this page to verify that the printer
options are properly installed and the printer settings are set to what
you want.
NOTE:Before printing the menu settings page,
make sure the selected paper source holds
letter-, legal-, or A4-size paper and the PAPER
TYPE setting for the source is set to Plain Paper.
To print a menu settings page:
1Make sure the printer is on and Ready displays.
2Press Menu> or <Menu to enter the menus.
3Continue to press and release Menu> until UTILITIES MENU
displays.
4Press Select.
NOTE:If an error message displays, see
“Understanding Printer Messages”on page 93.
5Press Menu> until Print Menus displays.
6Press Select.
Printing Menu Settings displays until the page prints. The printer
returns to Ready after the menu settings page prints.
7If you installed options, verify that they are listed under “Installed
Features.”

10Using the Operator Panel and Menus
Changing menu settings Use the operator panel to change printer settings and customize your
printer to meet your specific needs.
To select a new value as the default setting:
1From Ready
, press Menu> or <Menu to enter the menus.
NOTE:Changes made from a software
application override the user default settings
made from the printer operator panel.
2Continue to press and release Menu> or <Menu until the menu
you need displays.
See “Overview of printer menus”on page 13 for a list of the
menus and their menu items.
3Press Select.
The menu opens and the first menu item in the menu displays.
4Press Menu> or <Menu until the menu item you need displays.
5Press Select.
An asterisk (*) appears beside the current user default setting
for that menu item.
Some menu items have submenus. For example, if you select
PAPER MENU, and then select the PAPER TYPE menu item, you
must select another menu (such as Tray 1 Type) before the avail-
able values display.

11Using the Operator Panel and Menus
A value can be:
–An On or Off setting.
–A phrase or word that describes a setting.
–A numerical value that you can increase or decrease.
6Press Menu> or <Menu until the value you need displays.
NOTE:User default settings remain in effect until
you save new settings or restore the factory
defaults.
7Press Select.
An asterisk (*) appears beside the value to indicate that it is the
user default setting. Saved displays, then the previous list of
menu items displays.
8Press Return to go back to previous menus or menu items and
set new default settings.
9Press Go to return to Ready.

12Using the Operator Panel and Menus
Disabling operator
panel menus
To disable the operator panel menus so that changes cannot be made
to the printer default settings:
1Turn the printer off.
NOTE:Disabling the operator panel menus does
not prevent access to the JOB MENU or to Print
and Hold functionality.
2Press and hold Select and Return and turn the printer on.
3Release the buttons when Performing Self Test displays.
CONFIG MENU displays on the first line of the operator panel.
4Press Menu> until Panel Menus displays.
5Press Select.
6Disable displays on the second line of the operator panel.
7Press Select.
Locking Menus briefly displays.
8Press Menu> until Exit Config Menus displays.
9Press Select.
If the operator panel menus are locked and you press Menu> or <Menu,
Menus Disabled displays.
To enable the menus, repeat the previous steps.

13Using the Operator Panel and Menus
Overview of printer menus Menus or menu items in italics only display if the corresponding option is installed.
Capitalized menu items (for example, PAPER SIZE) have submenus. See the following
tables for a listing of the values for each menu item.
PAPER MENU
(page 14)
Paper Source
PAPER SIZE
PAPER TYPE
CUSTOM TYPES
Output Bin
Configure Bins
Overflow Bin
ASSIGN TYPE/BIN
Substitute Size
Configure MP
Envelope Enhance
PAPER TEXTURE
PAPER WEIGHT
PAPER LOADING
UTILITIES MENU
(page 33)
Print Menus
Print Net Setup
Print Net1 Setup
Print Net2 Setup
Print Fonts
Print Directory
Factory Defaults
Format Flash
Defragment Flash
Format Disk
Job Acct Stat
Hex Trace
PARALLEL MENU
(page 61)
PARALLEL
OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Parallel Buffer
Job Buffering
Advanced Status
Protocol
Honor Init
Parallel Mode 1
Parallel Mode 2
NETWORK MENU
(page 71)
NETWORK OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
Job Buffering
NETWORK x SETUP
POSTSCRIPT MENU
(page 60)
Print PS Error
Font Priority
JOB MENU
(page 37)
Cancel Job
CONFIDENTIAL JOB
HELD JOBS
Reset Printer
Print Buffer
Reset Active Bin
PCL EMUL MENU
(page 55)
Font Source
Font Name
Point Size
Pitch
Symbol Set
Orientation
Lines Per Page
A4 Width
TRAY RENUMBER
Auto CR after LF
Auto LF after CR
SERIAL MENU
(page 65)
SERIAL OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Serial Buffer
Job Buffering
RS-232/RS-422
RS-422 Polarity
Serial Protocol
Robust XON
Baud
Data Bits
Parity
Honor DSR
SETUP MENU
(page 47)
Printer Language
Power Saver
Resource Save
Download Target
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Alarm Control
Toner Alarm
Job Buffer Size
Job Accounting
Job Acct Limit
INFRARED MENU
(page 74)
Infrared Port
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Infrared Buffer
Job Buffering
Window Size
Transmit Delay
Max Baud Rate
QUALITY MENU
(page 44)
Print Resolution
Toner Darkness
PQET
PictureGrade
FINISHING MENU
(page 26)
Duplex
Duplex Bind
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Multipage Print
Multipage Order
Multipage View
Multipage Border
LOCALTALK MENU
(page 78)
LocalTalk Port
PCL SmartSwitch
PS SmartSwitch
NPA Mode
LocalTalk Buffer
Job Buffering
NPA Hosts
LocalTalk Name
LocalTalk Addr
LocalTalk Zone
FA X M E NU
(page 84)
Fax Port
Fax Baud
Fax Data Bits
Fax Parity
Fax Buffer
Job Buffering
Fax Paper Size
Fax Paper Type
Fax Output Bin
USB MENU
(page 81)
PCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
Job Buffering
HELD JOB
(page 40)
Print All Jobs
Print A Job
Delete All Jobs
Delete A Job
Print Copies
CONFIDENTIAL JOB
(page 37)
Print All Jobs
Print A Job
Delete All Jobs
Delete A Job
Print Copies

14Using the Operator Panel and Menus
Paper Menu Use the PAPER MENU to define all settings relating to print material
input and output, as well as the specific print material you are using.
Paper Menu
Menu item Values
Paper Source Tray 1*
Tray 2
Tray 3
Tray 4
Tray 5
MP Feeder
Env Feeder
Manual Paper
Manual Env
The Paper Source setting identifies the default paper source. Only installed paper sources display.
Select Manual Paper when manually feeding a sheet of print material through the multipurpose feeder.
Select Manual Env when manually feeding an envelope through the multipurpose feeder.
MP Feeder displays only if Configure MP is set to Cassette. If Paper Source is set to MP Feeder and Configure MP is
set to First, the Paper Source setting automatically changes to Tr ay 1.
If you are using the same size and type of print material in two paper sources (and the Paper Size and Paper Type
settings are correctly set), the trays are automatically linked. When one paper source is empty, print material automatically
feeds from the other paper source.
*Factory default

15Using the Operator Panel and Menus
PAPER SIZE Tray x Size (where x represents a tray from 1 to 5)
Manual Pap Size
Each of the above menu items support the following values as a second menu:
A4* (Country specific)
A5
JIS B5
Letter* (Country specific)
Legal
Executive
Universal
MP Feeder Size
A4* (Country specific)
A5
JIS B5
Letter* (Country specific)
Legal
Executive
Universal
7 ¾Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Paper Menu (continued)
Menu item Values
*Factory default

16Using the Operator Panel and Menus
PAPER SIZE
(continued)
Env Feeder Size
Manual Env Size
Each of the above menu items support the following values as a second menu:
7 ¾Envelope
9 Envelope
10 Envelope* (Country specific)
DL Envelope* (Country specific)
C5 Envelope
B5 Envelope
Other Envelope
The PAPER SIZE setting identifies the default formatting size for each paper source. Some paper sources have size
sensing. This means the printer automatically determines the size of print material loaded in the paper source.
Note: Before loading print material in any paper source, make sure you set the PAPER SIZE and the PAPER TYPE for
the paper source. Also, select the paper size and the type from your software application for the print material you are
loading.
Select Manual Pap Size when manually feeding a single sheet of print material through the multipurpose feeder.
Select Manual Env Size when manually feeding a single envelope through the multipurpose feeder.
Universal refers to any size that is not considered a standard size. Select Universal from the PAPER SIZE menu when
you load print material that doesn’t match any of the other available sizes. The printer automatically formats the page for
the maximum possible size. You can then set the actual page size from your application software.
Select Other Envelope from the PAPER SIZE menu when you load envelopes that do not match any of the other
available sizes. The printer automatically formats for the maximum possible envelope size. You can then set the actual
envelope size from your application software.
Paper Menu (continued)
Menu item Values
*Factory default

17Using the Operator Panel and Menus
PAPER TYPE Tray x Type (where x represents a tray from 1 to 5)
MP Feeder Type
Manual Pap Type
Each of the above menu items support the following values as a second menu:
Plain Paper*
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Custom Type x (where x represents a custom type from 1 to 6)
Note: MP Feeder Type only displays when Configure MP is set to Cassette.
Env Feeder Type
Manual Env Type
Each of the above menu items support the following values as a second menu:
Envelope*
Custom Type x (where x represents a custom type from 1 to 6)
Note: Only installed paper sources display.
Paper Menu (continued)
Menu item Values
*Factory default

18Using the Operator Panel and Menus
PAPER TYPE
(continued)
The PAPER TYPE setting lets you specify the type of print material installed in each paper source. This setting is used by
the printer in the following ways:
•Enables the printer to optimize print quality for the specified print material.
•Enables you to select paper sources through your software application by selecting only a type and size. A source
selection is unnecessary.
•Enables the printer to automatically link paper sources. Any sources that contain the same type and size of print
material are automatically linked by the printer if you have set the PAPER SIZE and the PAPER TYPE to the correct
settings for the paper sources.
Select Manual Pap Type when manually feeding a single sheet of print material through the multipurpose feeder.
Select Manual Env Type when manually feeding an envelope through the multipurpose feeder.
Note: Before loading print material in any paper source, make sure you set the PAPER SIZE and the PAPER TYPE for
the paper source. Also, select the paper size and the type from your software application for the print material you are
loading.
Custom Type 1 through 6 refers to special types of print materials. If a user-defined name is available, it displays instead
of Custom Type x. Use MarkVision to create custom type names. The name is truncated to 14 characters. See “CUSTOM
TYPES”on page 19.
If you are using different print material in the paper sources, each source with a different print material must have the
PAPER SIZE and PAPER TYPE set to a unique value to disable the automatic tray linking feature. Otherwise, if a paper
source becomes empty, the printer selects print material from another source since the printer sees the trays as linked.
This might cause a one-page letter to print on a sheet of labels or on a transparency.
Paper Menu (continued)
Menu item Values
*Factory default

19Using the Operator Panel and Menus
CUSTOM TYPES Custom Type x (where x represents a custom type from 1 to 6)
Paper*
Card Stock
Transparency
Labels
Envelope
The CUSTOM TYPES setting identifies the kind of print material used for each of the Custom Types available in the
PAPER TYPE menu item. This print material designation optimizes print quality settings when you select print material
from a paper source when the type is set to Custom Type x. If a user-defined name is available, it displays instead of
Custom Type x, where x represents a number 1 through 6. Use MarkVision to create custom type names. The user-
defined name is truncated to 14 characters.
Output Bin Standard Bin*
Bin x (where x represents an output option from 1 to 10)
Note: Only installed output options display.
The Output Bin setting identifies the default exit for printed material. The standard bin is located on top of the printer.
Each additional bin, represented by numbers, is available for each installed output option. If a user-defined name is
available, it displays instead of Bin x. The name is truncated to 14 characters. If multiple output bins are assigned the
same name, the name only displays once in the Output Bin value list.
Paper Menu (continued)
Menu item Values
*Factory default

20Using the Operator Panel and Menus
Configure Bins Mailbox*
Link
Mail Overflow
Link Optional
Type Assignment
Configure Bins only displays when at least one output option is installed. Link Optional only displays when at least two
optional bins are installed. Mail Overflow only displays when at least four output bins are installed.
The Mailbox setting allows the Standard Bin and any output options to be selected individually. Printed material is placed
in the output bin selected by the print job. If a print job does not specify the output bin, the printed material goes to the
default output bin. See “Output Bin”on page 19. When an output bin is full, Remove Paper displays and the printer stops
printing until the printed material is removed from the output bin.
The Link setting allows for bin linking. Bin linking causes all the output bins (standard bin and output options) to be linked
together as though they are one large bin. The printer fills the standard bin first. When it is full, the printer starts filling the
first output option. As each additional output option is filled, the printer switches to the next installed output option. When
the standard bin and all the output options are full, the Remove Paper All Output Bins message displays.
The Mail Overflow setting allows the Standard Bin and any output options to be selected individually, just as with the
Mailbox setting. In addition, an output bin is designated as the "overflow bin". When an output bin is full, instead
stopping printing and displaying Remove Paper, the printer automatically diverts printed material to the overflow bin. For
information on the Mail Overflow value, see “Overflow Bin”on page 21.
The Link Optional setting causes all output options to be linked together as though they are one large bin, while leaving
the standard bin individually addressable. The printer fills the optional output bin first. When it is full, the printer switches to
the next installed output option. When all output options are full, the Remove Paper All Output Bins message displays.
The Type Assignment setting causes printed media to be directed to output bins based on the paper type of the printed
media. Each paper type is assigned to an output bin, and the printer directs the output to the assigned output bin. For
information on the Type Assignment value, see “ASSIGN TYPE/BIN”on page 21.
Paper Menu (continued)
Menu item Values
*Factory default