Learning More Managing Your Account
My Verizon Mobile App
Manage your account, track your
usage, edit account information,
pay your bill and more.
Customer Service
Call (800) 922-0204.
Follow us @VZWSupport.
International Travel
For features and rates when
traveling outside the US, visit
verizonwireless.com/international.
Advanced Calling
You can make High-Definition Voice
and Video Calls, and surf the web while
you talk on the phone, when you add
Advanced Calling to your line. Visit
verizonwireless.com/AdvancedCalling
to learn how.
Copying Content from Your
Old Phone
For help transferring contacts, photos
and other content from your old phone,
visit verizonwireless.com/cloud.
From your computer, visit
verizonwireless.com/support.
Download a User Guide from
verizonwireless.com/support
or call (877) 268-7589 to
order a copy.
User Guide
Home Screen Mode
You can select one of the two modes: Home
and EasyHome. Instructions in this guide
are written based on Home mode.
Home mode—Standard experience for
users who are familiar with Android.
EasyHome mode—Simplified and easier
experience for the first-time smartphone
user.
1. > From the Home screen, tap Apps >
Settings > Home screen > Select Home.
2. Choose the mode you want to use.
The Help app gives you tips, videos
and other information on how to
use your phone, including:
Making Calls
Voice Mail
Sending Texts
Getting Apps
Taking Photos
Accessibility Settings
Using Your Phone
Turning Your Phone On/Off
To turn your phone on, press and hold the
Power/Lock key.
To turn your phone off, press and hold the
Power/Lock key until the Phone options are
shown. Tap Power off > OK.
Locking/Unlocking the Screen
To turn on your screen, quickly double-tap
it, or press the Power/Lock key. Then swipe
the screen up to unlock it.
You can also drag an app shortcut icon at
the bottom of the screen in any direction to
open the app.
To turn off your screen and prevent
accidental key presses, press the Power/
Lock key.
Your Wireless Device and Third-Party Ser vices
Verizon Wireless is the mobile carrier associated with this
wireless device, but many services and feat ures of fered
through this wireless device are provided by or in conjunction
with third parties. Verizon Wireless is not responsible for
your use of this wireless device or any non–Verizon Wireless
applications, services and products, including any personal
information you choose to use, submit or share with others.
Specific third-party terms and conditions, ter ms of use,
and privacy policies shall apply. Please review carefully all
applicable terms and conditions and policies prior to using
this wireless device and any associated application, product
or service.
Hearing Aid Compatibility Information
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with
hearing aids. It is impor tant to tr y the dif ferent features of
this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear
any inter fering noise. Consult your ser vice provider or the
man ufacturer of this phone for in formation on hearing aid
compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
Additional Information