LG STB-3000 User manual

EZ-Manager Wizard
pages 16 – 25
Custom Master STB Setup
pages 40 – 42
Cloning Procedures
pages 43 – 48
EXPERIENCED INSTALLER
© Copyright 2015 LG Electronics U.S.A., Inc. P/N: 206-4272 (Rev D)
STB-3000
HD Commercial Interface Set-top Box
•
•
Interactive Pro:Centric ®
Functionality
RF or IP Content Delivery
Commercial Mode Setup Guide

2206-4272
MODEL and SERIAL NUMBER
The model and serial numbers of this STB are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive
harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: [phone]
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
© Copyright 2015 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is
available online at:
www.LGsolutions.com
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632

3
206-4272
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13. Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. When mounting an STB on the wall, make sure not to install
the STB by the hanging power and signal cables on the back
of the STB.
16. Do not allow an impact shock or any objects to fall into the
product.
17. Power Cord
Caution: It is recommended that appliances be placed
upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional
outlets or branch circuits. Check the STB specifications.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
18. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in re or electric shock.
19. Outdoor Use/Wet Location
Warning: To reduce the risk of re or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the STB with wet hands. Do not install this
product near ammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects lled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
20. Grounding
Ensure that you connect the earth ground wire to prevent
possible electric shock (i.e., an STB with a three-prong
grounded AC plug must be connected to a three-prong
grounded AC outlet). If grounding methods are not possible,
have a qualied electrician install a separate circuit breaker.
Do not try to ground the unit by connecting it to telephone
wires, lightning rods, or gas pipes.
21. Disconnect Device
The mains plug is the disconnecting device. The plug must
remain readily operable.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if you turn off
this unit by SWITCH.
(Continued on next page)
IMPORTANT SAFETY INSTRUCTIONS
PORTABLE CART WARNING

4206-4272
(Continued from previous page)
22. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
23. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
24. Transporting Product
Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
25. Ventilation
Install the STB where there is proper ventilation. Do not
install in a conned space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
26. Do not touch the ventilation openings, as they may become
hot while the STB is operating.
27. If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
28. Keep the product away from direct sunlight.
IMPORTANT SAFETY INSTRUCTIONS
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment

5
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Table of Contents
Safety Warnings .................................. 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents ................................. 5
STB-3000 Introduction / Setup Checklist............. 6
Introduction .................................... 6
Setup Checklist ................................. 6
STB-3000 Cabling Connections ..................7– 9
Before You Begin ............................... 7
Connect the STB to the Display Panel ............... 7
STB-3000 Cabling Diagram ....................... 9
Commercial Mode Overview ...................10 – 12
Pass-through Mode............................. 10
FTG Mode.....................................11
Determining the STB Operating Mode . . . . . . . . . . . . . . 12
Pro:Centric Operation ........................13 – 14
Pro:Centric Interactive Menu Features .............. 13
Pro:Centric Interactive Menu Navigation ............ 13
Pro:Centric Setup .............................. 14
Setting the Video Output Resolution ............... 15
EZ-Manager Wizard ..........................16 – 25
Before You Begin .............................. 16
Initiate Configuration or Exit the EZ-Manager Wizard .. 17
STB Configuration Options ........................ 18
Zones and Room Number Assignments ............. 18
Configure Pro:Centric Settings .................... 20
USB Configuration ............................. 24
Ez Download Utility ..........................26 – 29
Before You Begin .............................. 26
Accessing and Using the Ez Download Utility ........ 26
Installer Menu ...............................30 – 39
Accessing the Installer Menu ..................... 30
Using the Installer Menu ......................... 31
Exiting the Installer Menu and Activating Settings ..... 31
Custom Master STB Setup ................... 40 – 42
Before You Begin .............................. 40
Clonable STB Setup Menu Features ............... 40
Custom Master STB Setup Procedure .............. 41
Cloning Procedures ..........................43 – 48
Learning Configuration from a Master STB .......... 43
Teaching Configuration to a Target STB............. 45
FTG File Manager Utilities Overview.............49 – 54
Creating an FTG Configuration File ................ 49
FTG File Manager Main Screen ................... 51
FTG Channel Map Configuration Utility ............. 52
FTG Channel Map Editor ........................ 53
FTG Installer Menu Configuration Utility............. 54
IP Environment Setup ........................55 – 62
Accessing the IP Environment Menu ............... 55
Pro:Centric Setup .............................. 55
Network Configuration .......................... 57
Pre-loaded Applications ......................... 62
References
Updating STB Software using a USB Memory
Device......................................63 – 64
Display Panel Specifications ....................... 65
STB Aux Input Configuration ....................... 66
Auto Input(s) Sensing Feature ...................... 67
Restoring Factory Defaults on the STB(s) ............. 68
Using the STB’s Zoning Features ................69 – 72
Using Media Share Features ....................73 – 75
STB-3000 Jack Panels............................ 76
External IR Receiver Specications................... 77
External Audio Line Out Specications ................ 78
Installer Remote Typical Key Functions ............... 79
STB Installer Remote ............................. 80
Troubleshooting ..............................81 – 83
General Troubleshooting......................... 81
STB Quick Check ............................... 82
Commercial Mode Check ........................ 83
Glossary of Terms ............................... 84
Document Revision History / Open Source Software Notice 85
Back Cover..................................... 86
Notes
• Installer Menu content is intended for use primarily by qualied TV electronics technicians.
• Refer to the STB-3000 Owner’s Manual for additional information on STB installation, specications, maintenance, and safety instructions.
• Design and specications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.

6206-4272
STB-3000 Introduction / Setup Checklist
Introduction
The STB-3000 set-top box is designed to be connected to a compatible commercial display panel to
create a system that can provide Pro:Centric ®functionality, as well as either RF or IP content delivery.
The STB-3000 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-3000 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-3000 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-3000 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__ Unpack the STB and all accessories.
Accessories provided:
• AC/DC Power Adapter
• HDMI Cable
• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
• TLM Cable (proprietary cable for LG TLM control of display panel)
• A/V Adapter Cable
__ Obtain an LG Installer Remote for configuration purposes.
If you are connecting the STB to an LG display panel, the LG remote provided with the display should
be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple
STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB
control is available for purchase. For additional information and/or to purchase an STB Installer
Remote, contact your LG service representative. See also Reference section, “STB Installer Remote.”
__ Determine the installation location for the STB and display panel stand or mount.
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__ Install the display panel on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__ Make all connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.

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STB-3000 Cabling Connections
This section describes how to connect the STB-3000 to establish communication with a compatible
commercial display panel (LG Hospitality TV, LG Public Display TV, LG Commercial Monitor, or commercial
non-LG TV with MTI support).
Before You Begin
• If you are connecting the STB to an LG display panel, the display panel should be in a known state.
That is, the display panel should be either in a factory default state or custom congured (in its default
mode) with selected settings, for example, the aspect ratio, that you wish to use in conjunction with the
STB.
• If you are connecting the STB to a commercial non-LG display panel, the display panel also must be
in a known state; however, note that you may need to perform initial steps to configure the display (i.e.,
the TV) and/or its MTI port for MTI communication. Refer to the manufacturer’s documentation for further
information.
• If you are connecting the STB to a commercial non-LG display panel, it is also recommended that you
set the display’s start/Power On channel to HDMI1 since the STB will output video/audio to HMDI1. This
will eliminate the potential for momentary signal interruption when the STB is rst turned ON since the
STB default conguration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI1 input.
• An LG Installer Remote (not supplied) is required to complete the procedure below, as well as STB/
display panel conguration procedures in this document. If you are connecting the STB to an LG display
panel, the LG remote provided with the display should be sufcient. However, if you are connecting the
STB to a non-LG display panel or if you wish to take advantage of the STB’s multi-code feature, LG’s
STB-dedicated Installer Remote will be required. See Reference sections, “Installer Remote Typical Key
Functions” and “STB Installer Remote,” for further information.
Connect the STB to the Display Panel
The following procedure only describes the essential STB/display panel connections. See Reference
section, “STB-3000 Jack Panels,” for further information on the additional jack panel ports and connectors.
1. Turn ON the display panel.
2. Refer to the STB-3000 Cabling diagram on page 9, and complete the following connections:
a) Make the appropriate Television/Display Control connection between the STB-3000 and the display
panel. *
• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION
CONTROL on the STB-3000 front jack panel to the MPI port on the rear jack panel of the display.
• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to connect
RS-232C TELEVISION CONTROL on the STB-3000 rear jack panel to the DB9 RS-232 CONTROL
connector on the rear jack panel of the display.
• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION
CONTROL on the STB-3000 front jack panel to the MTI (typically labeled “DATA”) port on the rear
jack panel of the display.
(Continued on next page)
*On early STB-3000 models, the RS-232C TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the
MPI/MTI TELEVISION CONTROL port is labeled “DISPLAY CONTROL 2.”

8206-4272
STB-3000 Cabling Connections (Cont.)
(Continued from previous page)
b) Use the HDMI cable provided to connect HDMI OUT on the STB-3000 rear jack panel to the HDMI1
input connector on the rear jack panel of the display. *
c) For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to
ANTENNA/CABLE IN on the STB-3000 rear jack panel. For IP delivered content, connect an RJ-45
Ethernet (CAT5) cable from the institution’s network to the LAN port on the STB-3000 rear jack panel.
d) Insert the DC power plug of the AC/DC power adapter provided into the POWER connector on the
rear jack panel of the STB-3000, and then plug the AC/DC adapter into a standard 120V 60 Hz AC
power outlet.
Once power is applied to the STB-3000, the LED on the STB’s front jack panel will light steadily,
indicating that the STB is in standby mode. Also, the display panel will be turned OFF by the STB
as soon as the STB is powered and establishes Television/Display Control communication with the
display.
Note: Once Television/Display Control communication is established between the STB-3000 and
the display panel, the STB-3000 will be in control of the display panel, and certain resident panel
functions, like panel buttons, typically will no longer operate.
3. Use the Installer Remote to turn ON the STB/display panel.
While the STB is turning ON and sending the turn ON command to the display, the STB LED blinks at
a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but blinks
off twice in rapid succession every ve seconds. The rst image you should see on the display panel is
a prompt to select the video output resolution (see “Setting the Video Output Resolution” on page 15).
4. Select the video output resolution (i.e., the STB’s video output format), and complete the appropriate
Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-3000 Commercial Mode setup procedures before you
make external equipment connections to the STB-3000.
*The STB default conguration automatically sends Television/Display Control commands to switch the connected
display panel to its HDMI1 input.

9
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STB-3000 Cabling Connections (Cont.)
IN 1
(ARC)
IN 2
USB IN 2
USB IN 1
OUT
LAN
DIGITAL
AUDIO
IR IN
SERVICE
AV IN
AUDIO
LINE OUT
ANTENNA/
CABLE IN
STB-3000 Front Panel
STB-3000 Rear Panel
EXT MPI
CONTROL
RS-232C
TELEVISION
CONTROL
POWER
MPI/MTI
TELEVISION
CONTROL
c) & d) Complete STB Power
and Antenna/Cable connections.
b) Connect HDMI OUT
on STB to HDMI IN on
display panel. **
a) Connect RS-232C
TELEVISION CONTROL to LG
Public Display or Commercial
Monitor display panel DB9
RS-232 connector.*
*Only one Television/Display Control connection should be used. The proper connection depends on
the type of display panel to be controlled. Also, note that on early STB-3000 models, the RS-232C
TELEVISION CONTROL jack is labeled “DISPLAY CONTROL 1” and the MPI/MTI TELEVISION
CONTROL port is labeled “DISPLAY CONTROL 2.”
** The STB default conguration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI1 input.
a) Connect MPI/MTI
TELEVISION CONTROL to LG
Hospitality display panel MPI
port or to commercial non-LG
display panel MTI (DATA) port.*
STB-3000 Cabling Diagram
See also step 2 of procedure above.

10 206-4272
Channels
Aspect Ratio
16:9
Sleep Timer
O
Quick
Picture
Sound
General
Safety
Accessibility
QUICK SETTINGS
^
Commercial Mode Overview
This document describes how to set up the STB-3000 for Commercial Mode operation. LG commercial
STB functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from
the solution provider). The STB-3000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU.
Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the
STB-3000 may also be controlled externally via its EXT MPI CONTROL port (on early STB-3000 models,
labeled “MPI”).
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode via CPU operation.
This mode also allows external control via the EXT MPI CONTROL port on the STB jack panel. There
are two methods for configuring individual STBs that are currently in Pass-through Mode: either using the
EZ-Manager Wizard or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard provides automated and manual options
for conguring essential items for Pro:Centric operation and also provides an option for using a USB
memory device to congure the STB. Use the Installer Remote to make selections and complete each step.
See “EZ-Manager Wizard” on pages 16 to 25 for detailed information.
Typical Installer Menu
STB Setup Menus
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create
a customized Master STB Setup for Pass-through Mode or FTG
Mode via CPU configuration purposes. Use the Installer Remote to
congure Installer Menu items as required for STB operation and
set up STB features (Channel, Picture, Audio, etc.). See “Custom
Master STB Setup” on pages 40 to 42 for detailed information.
Installer Menu
To create a Master STB Setup, you will need to know how to access
the commercial controller (PTC) Installer Menu and make changes
to the default values as required. If necessary, familiarize yourself with
the Installer Menu and how to make and save changes. Refer to
pages 30 to 39 for information on accessing the Installer Menu and
for detailed descriptions of the Installer Menu items.
STB Setup Menus
On-screen setup menus control the features of the STB/display. Use
the Installer Remote to access the STB setup menus, and set the
STB/display features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master STB Setup to
configure a Target STB. Both STBs must be identical models. The
Master STB’s clonable setup menu features should be configured as
part of the Master STB Setup. If there are features in the Master
STB’s setup—channel icons or labels, digital font options, etc.—that
are not set or that are set incorrectly, those features also will not be
set or will be set incorrectly in the Target STBs. Refer to pages 43 to
48 for detailed information on cloning requirements and procedures.
STB_3000 PTC INSTALLER MENU
CPU-CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 ASIC D279
PTC V1.00.023 CPU V3.00.71.01

11
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External MPI Control
To control the STB using an external MPI control device, you must use the STB’s EXT MPI CONTROL port
for communication purposes.
Note: The STB-3000 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is congured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
decryption of each Pro:Idiom ®encrypted channel and also provides logical channel mapping of physical RF
channels (analog and digital), IP channels, and Aux inputs. In addition, depending on the types of channels
included in the FTG Channel Map, FTG Mode provides the option to select either logical or physical tuning
(see note below) during configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). It also allows physical RF channels, IP channels, and Aux inputs to be
listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you
include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical tuning of physical RF channels and Aux inputs.
• Logical tuning of IP channels.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 logical channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning and Wi-Fi Zoning options for location-specic conguration.
LG’s FTG File Manager PC software enables you to create an FTG Conguration (.tlx) le, which may be
used to congure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and congure Installer Menu settings. You can also create a TLX le from a Master STB
Setup that may be used to congure the CPU for FTG Mode.
In this mode, the STB’s CPU must be congured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Congure an individual STB-3000 via its USB port using a USB memory device / TLX le. The
“Teach to STB (TLX)” process and associated procedures for FTG Mode conguration are described on
pages 43 to 48.
• Remote: Congure all STB-3000s at the site using a Pro:Centric server head end device (Example:
PCS150R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
Commercial Mode Overview (Cont.)

12 206-4272
STB Setup Menus
Shows that the STB is
in Pass-through Mode.
Function Menu
Indicates the STB is not in
Pass-through Mode. While
the STB is in this mode,
Installer Menu settings can
be accessed as read-only.
While the STB is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• Any FTG conguration changes must be made using a TLX le (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Conguration and FTG Installer Menu Conguration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local conguration in this document or refer to documentation for the server
for information on remote management.
• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will
enable you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further
information.
Pages 49 to 54 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server
Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to
change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.
Commercial Mode Overview (Cont.)
CC
CC
CC
Aspect Ratio
Caption
Time
Safety
Audio Mode
Input
General
Aspect Ratio
16:9
ASPECT RATIO
^
Channels
Aspect Ratio
16:9
Sleep Timer
O
Quick
Picture
Sound
General
Safety
Accessibility
QUICK SETTINGS
^

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Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive
channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and
points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions
and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information
purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer conguration of
portal messages and billboards/maps.
Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG
does not provide hotel-specic content.
Pro:Centric Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The
following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG
data provides additional channel and program information.
Information
Typically displays information on hotel amenities, for example, restaurants,
in-room dining, business centers, facilities, etc., as well as information on
local weather and attractions.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously
tuned TV channel.

14 206-4272
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specied on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (E-Z Installation): The Pro:Centric server Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
a TLX file for FTG Mode configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric
application settings are managed via the Pro:Centric server Admin Client.
The Pro:Centric server settings can be congured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Conguration option that enables you to congure an STB
for FTG Mode using a TLX le stored on a USB memory device. The TLX le incorporates FTG Installer
Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are
used to set up the STB’s Pro:Centric feature.
Refer to “EZ-Manager Wizard” on pages 16 to 25 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create
a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP
conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually
enter the Pro:Centric server IP address and port number during conguration.
STB in Pass-through Mode
If the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 30 to 39 for further details. Also, as necessary, refer to “Custom
Master STB Setup” on pages 40 to 42 and/or cloning information on pages 43 to 48.
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 55 and “Pro:Centric Setup” on pages 55 to 57 for further
information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search feature
to set the DATA CHANNEL value. See item 119 description on page 39 for additional information.
STB in FTG Mode
If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 11 to 12 for further information on FTG Mode
operation and conguration. Also, see note above regarding the option to use the STB’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
Pro:Centric Operation (Cont.)

15
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu
will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768—
for the STB’s video output format. You cannot proceed with STB configuration until you make a
selection.
Note: After it is turned ON, the STB begins an initialization process, and it may take several minutes
for the Video Output Resolution menu to be displayed.
Refer to documentation for the applicable display panel(s) to determine the appropriate setting.
The selected resolution should be compatible with the display panel’s native video resolution.
PLEASE SELECT VIDEO OUTPUT RESOLUTION
720p
1080p
1366 x 768
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
The STB’s default video output resolution is 720p. If you select this option, the Please Select
Video Output Resolution menu will close and the EZ-Manager Wizard Welcome screen will be
displayed (see pages 16 to 25 for information on the EZ-Manager Wizard). Proceed with
Commercial Mode setup as required.
If you select one of the other two resolution options (1366 x 768 is selected/highlighted as the
recommended resolution), a Changing Video Output Resolution message will be displayed, and
the STB will reboot within a few seconds to change the resolution per your selection. Continue
with step 2.
2. When the STB reboot is complete (it may take a few minutes), you will be prompted to conrm
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the
conrmation screen, and then press OK on the Installer Remote.
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the conrmation
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Please Select Video Output Resolution menu will be redisplayed.
Once you select and conrm the video output resolution, the EZ-Manager Wizard will be displayed.
Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the video output resolution in the STB
Installer Menu (item 105 VID OUT FORMAT) or via USB memory device / TLX le. In either case,
the STB will need to reboot (see item 105 description on page 38 for additional information).

16 206-4272
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is
initiated once the video output resolution is set (see previous page) and subsequently each time the
STB/display panel is turned ON, until one of its configuration methods has been completed or the
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the wizard
also offers Zoning as well as USB conguration options.
• STB-3000s support the TV Zoning and Wi-Fi Zoning features, both of which enable location-
specic settings (see Reference section, “Using the STB’s Zoning Features,” for further information).
The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone # in the STB as
part of the conguration process.
• The EZ-Manager Wizard also enables you to redirect to the STB’s standard STB Manager / USB
Download Menu as part of the conguration process, if desired, to perform USB conguration and/
or update functions.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if
applicable, the LAN cable during the conguration process, as doing so will interrupt
the current step and may corrupt the conguration data.
Before You Begin
• If you plan to create a Master STB Setup using the procedure described on pages 40 to 42, be
sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom
setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” on the following
page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If
the Pro:Centric server is congured on the system and if no location-specic settings are required
in the STB, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the
conguration steps with no further user interaction.
• If any of the conguration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the conguration process from the previous
screen or exit the EZ-Manager Wizard.
• If you would like to enable the SoftAP Media Share feature on an STB that will eventually be
congured for FTG Mode, you will need to use the IP Environment Menu to specify the SoftAP
settings before the STB is congured for FTG Mode. Refer to “IP Environment Setup” on pages
55 to 62 for information on the IP Environment Menu. See also “Custom Master STB Setup” on
pages 40 to 42.
EZ-Manager Wizard

17
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EZ-Manager Wizard (Cont.)
Initiate Conguration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO LG’S EZ-MANAGER WIZARD
EXIT NO PRO:CENTRIC
.
Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation.
Select NEXT to continue.
.
If a Pro:Centric Server will not be installed and/or you do not wish to use the wizard to configure this STB for
FTG Mode, you may exit the wizard.
Select NO PRO:CENTRIC to disable the Pro:Centric feature of this STB, or select EXIT to quit.
This setup wizard will start automatically in 10 seconds.
NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
rst conguration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “EXIT” option
from the subsequent screen(s).
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT and press OK. Then, continue to the “STB Conguration Options” section on the
following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on
the Installer Remote to select/highlight EXIT and press OK. In the conrmation pop-up window,
select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB conguration options, exit the wizard as follows: Use the arrow keys
on the Installer Remote to select/highlight NO PRO:CENTRIC and press OK. This will disable
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to
0) and exit the wizard. In the conrmation pop-up window, select OK, and then press OK once
more on the Installer Remote.

18 206-4272
EZ-Manager Wizard (Cont.)
STB Conguration Options
From the STB Conguration Options screen, you can choose how to proceed with the conguration
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specic
conguration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional conguration.
STB CONFIGURATION OPTIONS
NEXTUSB CONFIGURATION
.
To configure the STB for Pro:Centric operation, select NEXT.
.To set the optional Zoning features, select ZONES & ROOM NUMBER.
.To access the STB Manager / USB Download Menu, select USB CONFIGURATION.
This setup wizard will continue automatically in 60 seconds.
ZONES & ROOM NUMBER EXIT
01
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next conguration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and elds will change in
accordance with your selection.
• To continue with Pro:Centric conguration, select NEXT (default) and press OK on the Installer
Remote. Refer to “Congure Pro:Centric Settings” on pages 20 to 24 for additional information.
• To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
• Select USB CONFIGURATION to access the STB Manager / USB Download Menu. See “USB
Conguration” on pages 24 to 25 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE & EXIT in the exit conrmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting OK in the conrmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the elds in the Zones, Label, and Room Number screen or
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone
elds as described on the following page. See also Reference section, “Using the STB’s Zoning
Features,” for further information.

19
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EZ-Manager Wizard (Cont.)EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be congured using a TLX le (local or
remote conguration).
ZONES, LABEL, AND ROOM NUMBER
NEXTUSB CONFIGURATION
.If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone
# (1-99) based on the Wi-Fi Zone in which this STB is installed.
.If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate TV Zone # (0-8) based on the Zone in which this STB
is installed.
(See Commercial Mode Setup Guide for more information.)
.Select a Label and/or use the alphanumeric keypad on the remote to input
the Room Number.
.When done, select NEXT to continue.
ZONES & ROOM NUMBER EXIT
Wi-Fi Zone
< 0 >
TV Zone
< 0 >
Label
<
-----
>
Room Number
Room Number
01
1. Complete the appropriate eld(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the elds.
• Wi-Fi Zone:Enables you to set a Wi-Fi Zone # so that the STB can be congured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a TLX le to be used for conguration.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone eld at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the STB can be congured with Installer
Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu
and/or TV Setup Menu settings may be provided in a TLX le to be used for conguration. If
the STB is being congured for FTG Mode, the TV Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the TV Zone eld, and use the
Left/Right arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
eld, use the Left/Right arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the TV is located. To enter a room number, navigate to the Room Number eld and press OK.
You can then use the number keys on the Installer Remote to direct enter a room number,
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select NEXT, and then
press OK on the Installer Remote. Continue to the “Congure Pro:Centric Settings” section
on the following page.
• To use a USB memory device in conjunction with the STB Manager / USB Download Menu to
complete the conguration, continue to “USB Conguration” on pages 24 to 25.

20 206-4272
EZ-Manager Wizard (Cont.)
Congure Pro:Centric Settings
Once you select “NEXT” from the STB Conguration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
EXIT
It may take 2 min 51 second(s).
This step automatically searches for the Pro:Centric Server.
If there is no Pro:Centric server installed, you do not need to continue with this procedure.
Please select either EXIT or MANUAL PRO:CENTRIC.
Status: Tuning channel 30
STB is now searching the pre-defined channels for the data channel...
MANUAL PRO:CENTRICBACK
02
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to congure
the STB for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) les to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the STB.
Continue with the “Automated Pro:Centric Conguration” subsection below.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be congured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Conguration” subsection on page 22.
Automated Pro:Centric Conguration
Note: If the server is not yet congured on the system, use the manual conguration option to
congure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual conguration option to congure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Conguration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)