LG STB-5500 User manual

Please read this manual carefully before operating
your TV and retain it for future reference.
STB-5500
SET-TOP BOX
OWNER’S MANUAL
P/NO : MFL68080356 (1702-REV01)
www.lg.com
*MFL68080356*

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CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK). NO
USER SERVICEABLE PARTS INSIDE. REFER TO
QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the presence of
uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock
to persons.
The exclamation point within an
equilateral triangle is intended to alert the
user to the presence of important operating
and maintenance (servicing) instructions in
the literature accompanying the appliance.
WARNING
- TO REDUCE THE RISK OF FIRE AND ELECTRIC
SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
•Do not use this apparatus near water.
•Clean only with dry cloth.
•Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
•Do not install near any heat sources such
as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
•Do not defeat the safety purpose of the
polarized or grounding-type plug. A polarized
plug has two blades with one wider than the
other. A grounding type plug has two blades
and a third grounding prong. The wide blade or
the third prong are provided for your safety. If
the provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.
•Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
•Only use attachments/accessories specified by
the manufacturer.
•Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to
avoid injury from tip-over
•Unplug this apparatus during lightning storms
or when unused for long periods of time.
•Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
•Do not press strongly upon the panel with a
hand or a sharp object such as a nail, pencil, or
pen, or make a scratch on it.
•Do not stick metal objects or any other
conductive material into the power cord. Do
not touch the end of the power cord while it is
plugged in.
•Keep the packing anti-moisture material or
vinyl packing out of the reach of children.
Anti-moisture material is harmful if swallowed.
If swallowed, induce vomiting and go to the
nearest hospital. Additionally, vinyl packing can
cause suffocation. Keep it out of the reach of
children.
IMPORTANT SAFETY INSTRUCTIONS
Always comply with the following precautions to avoid dangerous situations and ensure peak performance of
your product.
WARNING: This product contains chemicals
known to the State of California to cause cancer
and birth defects or other reproductive harm.
Wash hands after handling .

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•Concerning the Power Cord
(Can differ by country):
Check the specification page of this owner’s
manual to be certain concerning current
requirements. Do not connect too many
devices to the same AC power outlet as this
could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets,
loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked
wire insulation are dangerous. Any of these
conditions could result in electric shock or fire.
Periodically examine the cord of your device,
and if its appearance indicates damage or
deterioration, unplug it, discontinue use of the
device, and have the cord replaced with an exact
replacement part by an authorized servicer.
•Protect the power cord from physical or
mechanical abuse, such as being twisted, kinked,
pinched, closed in a door, or walked upon. Pay
particular attention to plugs, wall outlets, and
the point where the cord exits the device. Do not
move the TV with the power cord plugged in. Do
not use a damaged or loose power cord. Be sure
do grasp the plug when unplugging the power
cord. Do not pull on the power cord to unplug
the TV.
•To reduce the risk of fire or electrical shock,
do not expose this product to rain, moisture
or other liquids. Do not touch the TV with
wet hands. Do not install this product near
flammable objects such as gasoline or candles,
or expose the TV to direct air conditioning.
•Do not use high voltage electrical equipment
near the TV (e.g., a bug zapper).
This may result in product malfunction.
•Do not expose to dripping or splashing and
do not place objects filled with liquids, such as
vases, cups, etc. on or over the apparatus (e.g.,
on shelves above the unit).
•Grounding
(Except for devices which are not grounded.)
Ensure that you connect the earth ground wire
to prevent possible electric shock (i.e., a TV
with a three-prong grounded AC plug must
be connected to a three-prong grounded AC
outlet). If grounding methods are not possible,
have a qualified electrician install a separate
circuit breaker. Do not try to ground the unit by
connecting it to telephone wires, lightning rods,
or gas pipes.
•As long as this unit is connected to the AC wall
outlet, it is not disconnected from the AC power
source even if the unit is turned off.
•Do not attempt to modify this product in any
way without written authorization from LG
Electronics. Unauthorized modification could
void the user’s authority to operate this product.
•Outdoor Antenna Grounding
(Can differ by country):
If an outdoor antenna is installed, follow the
precautions below. An outdoor antenna system
should not be located in the vicinity of overhead
power lines or other electric light or power
circuits, or where it can come in contact with
such power lines or circuits as death or serious
injury can occur. Be sure the antenna system is
grounded to provide some protection against
voltage surges and built-up static charges.
Section 810 of the National Electrical Code (NEC)
in the U.S.A. provides information with respect
to proper grounding of the mast and supporting
structure, grounding of the lead-in wire to
an antenna discharge unit, size of grounding
conductors, location of antenna discharge
unit, connection to grounding electrodes and
requirements for the grounding electrode.
Antenna grounding according to the National
Electrical Code, ANSI/NFPA 70
•Moving
Make sure the product is turned off, unplugged,
and all cables have been removed. It may take 2
or more people to carry larger TVs. Do not press
or put stress on the front panel of the TV.

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•Ventilation
Install your TV where there is proper ventilation.
Do not install in a confined space such as a
bookcase. Do not cover the product with cloth or
other materials while plugged. Do not install in
excessively dusty places.
•Take care not to touch the ventilation openings.
When watching the TV for a long period, the
ventilation openings may become hot. This does
not affect the performance of the product or
cause defects in the product.
•If you smell smoke or other odors coming from
the TV, unplug the power cord and contact an
authorized service center.
•If water or another substance enters the
product (like an AC adapter, power cord, or TV),
disconnect the power cord and contact the
service center immediately. Otherwise, this may
result in fire or electric shock.
•Do not install this product on a wall if it could be
exposed to oil or oil mist. This may damage the
product and cause it to fall.
•Use only an authorized AC adapter and power
cord approved by LG Electronics.
Otherwise, this may result in fire, electric shock,
malfunction, or product deformation.
•Never disassemble the AC adapter or power
cord. This may result in fire or electric shock.
•Handle the adapter carefully to avoid dropping
or striking it. An impact could damage the
adapter.
•Keep the product away from direct sunlight.
•Never touch this apparatus or antenna during a
lightning storm.
•When mounting a TV on the wall, make sure not
to install the TV by hanging the power and signal
cables on the back of the TV.
•Do not allow an impact shock, any objects to fall
into the product, and do not drop anything onto
the screen.
•DISCONNECTING THE DEVICE FROM THE MAIN
POWER
The power plug is the disconnecting device.
In case of an emergency, the power plug must
remain readily accessible.
•Make sure the power cord is connected securely
to the power plug on the TV.
•Cleaning
When cleaning, unplug the power cord and wipe
gently with a soft cloth to prevent scratching. Do
not spray water or other liquids directly on the
TV as electric shock may occur. Do not clean with
chemicals such as alcohol, thinners, or benzene.

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ASSEMBLING AND PREPARING
Unpacking
Check your product box for the following items. If there are any missing accessories, contact the local dealer
where you purchased your product. The illustrations in this manual may differ from the actual product and
item.
Set-Top Box Owner’s Manual Power Cord / AC-DC Adapter
HDMI Cable TLM Cable MPI Cable
A/V Adapter Cable Dual Lock™ (4 EA) Screw (M6 x L18) / Spacer
•Do not use any unapproved items to ensure the safety and product’s lifespan.
•Any damages or injuries by using unapproved items are not covered by the warranty.
•The items supplied with your product may vary depending
upon the model.
•Product specifications or contents of this manual may be
changed without prior notice due to upgrade of product
functions.
•For an optimal connection, HDMI cables and USB devices should
have bezels less than 10 mm (0.39 inches) thick and 18 mm
(0.7 inches) width.
•When connecting two USB devices at the same time, each one
should have bezels less than 8.5 mm (0.33 inches) thick.
B
AA
B
*A 10 mm (0.39 inches)
*B 18 mm (0.7 inches)
•Use an extension cable that supports USB 2.0 if the USB cable or USB flash drive does not fit into your TV’s
USB port.
•Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may
not display or a connection error may occur.
•Recommended HDMI cable types (3 m or less)
- High-Speed HDMI®/TM cable
- High-Speed HDMI®/TM cable with Ethernet

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Parts and Components
Front Panel
HDMI IN 1 HDMI IN 2 USB IN 1
USB IN 2
MPI/MTI
TELEVISION
CONTROL
EXTERNAL
MPI CONTROL
Back Panel
POWER
HDMI OUT
AUDIO
LINE OUT
EXTERNAL
IR IN
OPTICAL
DIGITAL
AUDIO OUT
AV IN
RS-232C
TELEVISION
CONTROL
SERVICE
ANTENNA/
CABLE IN LAN

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How to Use Dual Lock™ (Optional)
(Image shown may differ from your product.)
Fix the Set-Top Box to the TV and use it when you want to.
1 Attach the Dual Lock™ in pairs first. Press firmly the whole part of Dual Lock™ to ensure firm fastening of the
protruding parts with each other.
2 After removing the protection paper from the one side of Dual Lock™, stick them to the back of Set-Top Box
as shown.
Dual Lock™
3 After removing the protection paper from the spacer, stick it to a VESA screw hole on the back of the TV.
(However, you can choose the location to attach the spacer randomly by considering the shape of the rear
side of the TV and the attachment location of the Set-Top Box.)
or
Spacer

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4 After removing the protection paper from the Dual Lock™, stick Set-Top Box to the TV. Insert and tighten the
screw on the hole with the spacer attached. (When tightening the screws, be sure not to over tighten them
to avoid deformation of the spacer.)
M6 x L18
1 EA
or
•Do not mount by Dual lock™ only without screw.
•If Set-Top Box is not a perfect fit on the rear side of your TV, please place and use it on a flat surface.
•Do not fasten the screw with excessive force.
•Be sure the product surface is clean, and then firmly attach the Dual Lock™.
•Before attaching the Set-Top Box to the TV, let the attached Dual Lock™ dry for at least three days.
Optional Extras
Optional extras can be changed or modified for quality improvement without any notification. Contact your
dealer for buying these items. These devices work only with certain models. The model name or design may be
changed due to the manufacturer’s circumstances or policies.
(Depending upon model)
AN-VC550
Smart Camera
AN-MR650
Magic Remote

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MAKING CONNECTIONS
•Image shown may differ from your product.
You can connect various external devices to the product. Supported external devices are: HD receivers, DVD
players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices. For more
information on external device’s connection, refer to the manual provided with each device.
•If you record a TV program on a DVD recorder or VCR, make sure to connect the TV signal input cable to
the Set-Top Box through a DVD recorder or VCR. For more information about recording, refer to the manual
provided with the connected device.
•The external device connections shown may differ slightly from illustrations in this manual.
•Connect external devices to the Set-Top Box regardless about the order of the Set-Top Box port.
•If you connect a gaming device to the Set-Top Box, use the cable supplied with the gaming device.
•Refer to the external equipment’s manual for operating instructions.
•Using a DVI to HDMI cable may cause compatibility issues.
Connecting to an Antenna or Cable
Connect an antenna, cable, or cable box to watch TV. The illustrations may differ from the actual items and an
RF cable is optional.
VHF Antenna
UHF Antenna
Coaxial (75Ω)
(*Not provided)
Antenna
Terminal
•Make sure not to bend the copper wire of the RF cable.
Copper wire
•Complete all connections between devices, and then connect the power cord to the power outlet to
prevent damage to your Set-Top Box.
•Use a signal splitter to use 2 Set-Top Boxes or more.
•DTV Audio Supported Codec: MPEG, Dolby Digital

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Other Connections
Connect your Set-Top Box to external devices. For the best picture and audio quality, connect digital devices
using an HDMI cable.
•Image shown may differ from your product.
•A separate cable is not provided.
Front
USB IN 2
USB IN 1
EXTERNAL
IN 2
MPI/MTI
TELEVISION
HDMI OUT
MPI
MPI
DVI OUT AUDIO OUT
IN 1
MPI CONTROL CONTROL
USB
SI Box
Blu-Ray / HD Cable Box / HD STB / DVD / PC
TV
Speaker

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Back
TV / Monitor
Digital Audio System
Speaker
Power Outlet
TV
Blu-Ray / HD Cable Box
/ DVD / VCR
Yellow
White
Red
Yellow
White
Red
Yellow
White
Red
OUT
DIGITAL
AUDIO OUT
OPTICAL AUDIO
LINE OUT AV IN SERVICE
IR IN
POWER LAN
TELEVISION
CONTROL
ANTENNA/
CABLE IN
ETHERNET
DIGITAL
AUDIO IN
SPEAKER
IN
HDMI IN
RS-232C IN
VIDEO RAUDIOL/MONO
DVI IN
RS-232C
EXTERNAL
LEFT
GND
RIGHT
•Audio Line Out Jack should be connected with SE (Single Ended) mode 3-pin type audio cable. Use only with
the 3 Pole 3.5 mm (0.1 inches) Stereo Jack.

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LICENSES
Supported licenses may differ by model. For more information about licenses, visit www.lg.com.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision,
Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and other countries.
For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS Licensing Limited. DTS, DTS-HD, the Symbol, & DTS or DTS-HD and the
Symbol together are registered trademarks of DTS, Inc. © DTS, Inc. All Rights
Reserved.
OPEN SOURCE SOFTWARE NOTICE INFORMATION
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this
product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms,
warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of media, shipping, and handling) upon email request to
[email protected]om. This offer is valid for three (3) years from the date on which you purchased the product.

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MAINTENANCE
Cleaning Your Set-Top Box
Clean your Set-Top Box regularly to keep it at peak performance and to extend the product’s lifespan.
To remove dust or light dirt, wipe the surface with a dry, clean, and soft cloth.
To remove major dirt, wipe the surface with a soft cloth dampened in clean water or a diluted mild detergent.
Then wipe immediately with a dry cloth.
Remove the accumulated dust or dirt on the AC/DC adapter regularly.
•Before cleaning, turn the power off and disconnect the power cord and all other cables.
•When the Set-Top Box is left unattended or unused for a long time, disconnect the AC/DC adapter
from the wall outlet to prevent possible damage from lightning or power surges.
•Do not push, rub, or hit the surface with your fingernail or a sharp object, as this may result in
scratches on the product cover.
•Do not use any chemicals, such as waxes, benzene, alcohol, thinners, insecticides, air fresheners, or
lubricants, as these may damage the product’s finish and cause discoloration.
•Do not spray liquid onto the surface. If water enters the Set-Top Box, it may result in fire, electric
shock, or malfunction.
TROUBLESHOOTING
The software may be updated for improvement in performance. The customer is responsible to ensure the
compatibility of their equipment with any LG Electronics software. If needed, please consult LG Electronics and
update new software versions according to the guidance provided by LG Electronics.
Problem Solution
Cannot control the
Set-Top Box with the remote
control.
•Check if anything such as tape has been placed over the receiver.
•Check if there is any obstacle between the product and the remote control.
•Replace the batteries with new fresh ones.
Set-Top Box does not output
any video or audio.
•Check if the product is turned on.
•Check if the power cord is connected to a wall outlet.
•Check if there is a problem in the wall outlet by connecting other products.
Set-Top Box turns off
suddenly.
•Check the power control settings. The power supply may be interrupted.
•Check if the auto off feature is activated in the Time settings.
When connecting to the PC
(HDMI/ DVI), No signal or
Invalid Format is displayed.
•Turn the Set-Top Box off/on using the remote control.
•Reconnect the HDMI/DVI cable.
•Restart the PC with the Set-Top Box on.

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SPECIFICATIONS
Product specifications may be changed without prior notice due to upgrade of product functions.
Television System ATSC, NTSC-M, 64 & 256 QAM
Program Coverage VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135, CADTV 1-135
External Antenna Impedance 75 Ω
Environment
condition
Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)
Operating Humidity Less than 80 %
Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F)
Storage Humidity Less than 85 %
MODELS STB-5500-UA
Dimensions (W x H x D) 233 x 29.8 x 180.5 (mm)
9.1 x 1.1 x 7.1 (inches)
Weight 0.76 kg (1.6 lbs)
Power requirement 19 V 2.7 A
AC/DC Adapter
Manufacturer : Lien Chang
Model : LCAP40
Manufacturer : APD
Model : DA-65F19
In : AC 100-240 V ~ 50 / 60 Hz
Out : DC 19 V 3.42 A
Wireless Module (LGSBWAC61) Specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range Output power(Max.)
2400 to 2483.5 MHz
5150 to 5725 MHz
5725 to 5850 MHz
15 dBm
16 dBm
12.5 dBm
Bluetooth
Frequency range Output power(Max.)
2400 to 2483.5 MHz 10 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This
product is configured for the regional frequency table.
For consideration of the user, this device should be installed and operated with a minimum distance of
20 cm (7.8 inches) between the device and the body.
•FCC ID: BEJLGSBWAC61 / IC: 2703H-LGSBWAC61

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HDMI (PC) supported mode
(For HDMI IN 1 and HDMI IN 2)
Resolution Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
640 x 350 31.46 70.09
720 x 400 31.46 70.08
640 x 480 31.46 59.94
800 x 600 37.87 60.31
1024 x 768 48.36 60.00
1152 x 864 54.34 60.05
1280 x 1024 63.98 60.02
1360 x 768 47.71 60.01
1920 x 1080 67.5 60
3840 x 2160
67.5 30
56.25 25.00
54 24
HDMI (DTV) supported mode
(For HDMI IN 1 and HDMI IN 2)
Resolution Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
640 x 480p 31.46 59.94
31.5 60
720 x 480p 31.5 60
31.47 59.94
1280 x 720p 45.00 60.00
44.96 59.94
1920 x 1080i 33.75 60.00
33.72 59.94
1920 x 1080p
67.50 60
67.43 59.94
27.00 24.00
26.97 23.97
33.75 30.00
33.71 29.97
3840 x 2160p
67.5 30.00
61.43 29.97
56.25 25.00
54.0 24.00
53.95 23.98
134.86 59.94
135 60

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Supported Video Formats
•.asf, .wmv
[Video] VC-1 Advanced Profile (except for WMVA),
VC-1 Simple and Main Profiles
[Audio] WMA Standard (except for WMA v1 /
WMA Speech)
•.avi
[Video] XViD (except for 3 wrap-point GMC),
H.264/AVC, Motion Jpeg, MPEG-4
[Audio] MPEG-1 Layer I, II, MPEG-1 Layer III(MP3),
Dolby Digital, LPCM, ADPCM, *DTS
•.mp4, .m4v, .mov
[Video] H.264/AVC, MPEG-4, HEVC
[Audio] Dolby Digital, Dolby Digital Plus, AAC,
MPEG-1 Layer III (MP3)
•.3gp, .3g2
[Video] H.264/AVC, MPEG-4
[Audio] AAC, AMR(NB/WB)
•.mkv
[Video] MPEG-2, MPEG-4, H.264/AVC, VP8, VP9,
HEVC
[Audio] Dolby Digital, Dolby Digital Plus, AAC,
PCM, MPEG-1 Layer I, II, MPEG-1 Layer III
(MP3), *DTS
•.mpg, .mpeg, .dat
[Video] MPEG-1, MPEG-2
[Audio] MPEG-1 Layer I, II, MPEG-1 Layer III(MP3)
•.ts, .trp, .tp, .mts
[Video] H.264/AVC, MPEG-2, HEVC
[Audio] MPEG-1 Layer I, II, MPEG-1 Layer III(MP3),
Dolby Digital, Dolby Digital Plus, AAC,
PCM
•.vob
[Video] MPEG-1, MPEG-2
[Audio] Dolby Digital, MPEG-1 Layer I, II, DVD-
LPCM
*DTS: Depending upon model
Supported Audio Formats
•File type: .mp3
[Bit rate] 32 Kbps ~ 320 Kbps
[Sample freq.] 16 kHz ~ 48 kHz
•File type: .wav
[Sample freq.] 8 kHz ~ 48 kHz
•File Type: .ogg
[Bit rate] 64 kbps ~ 320 kbps
[Sample freq.] 8 kHz ~ 48 kHz
•File Type: .wma
[Bit rate] 128 Kbps ~ 320 Kbps
[Sample freq.] 8 kHz ~ 48 kHz
Supported Photo Formats
•Category: 2D (.jpeg, .jpg, .jpe)
[Photo size]
Minimum: 64 x 64 (FHD), 128 x 128 (ULTRA HD)
Maximum:
- Normal Type: 15,360 (W) x 8,640 (H)
- Progressive Type: 1,920 (W) x 1,440 (H)
•Category: PNG
[Photo size]
Minimum: 64 x 64,
Maximum: 5,760 (W) x 5,760 (H)
•Category: BMP
[Photo size]
Minimum: 64 x 64,
Maximum: 1,920 (W) x 1,080 (H)
•BMP and PNG format files may be slower to
display than JPEG.
•Non-standard photo/image file may not be
displayed.
To use HDMI ULTRA HD Deep
Color
•MENU SETTINGS General HDMI
ULTRA HD Deep Color:
-On: Support 4K @ 60 Hz (4:4:4, 4:2:2, 4:2:0)
-Off: Support 4K @ 60 Hz 8bit (4:2:0)
•If the device connected to Input Port also
supports ULTRA HD Deep Color, your picture
may be clearer. However, if the device doesn’t
support it, it may not work properly. In that case,
connect the device to a different HDMI port or
change the TV’s HDMI ULTRA HD Deep Color
setting to Off.
- This feature is available only on certain models
which support HDMI ULTRA HD Deep Color.

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LIMITED WARRANTY
WHAT THIS LIMITED WARRANTY COVERS:
Your LG HD Commercial Interface Set-Top-Box (“Product”) will be repaired or replaced, at LG’s option, if it
proves to be defective in material or workmanship under normal and manufacturer suggested use during
the Limited Warranty period (“Warranty Period”) listed below, effective from the date of original purchase
or delivery (“Purchase Date””) of the Product, whichever is later. This Limited Warranty is exclusively for the
benefit of the original purchaser (“Purchaser” or “You”) and cannot be transferred or assigned, and is valid only
when purchased and used within the U.S.A., Puerto Rico, and any U.S. territories.
LIMITED WARRANTY PERIOD:
Parts and labor: Two (2) years from the original Purchase Date or Delivery, whichever occurs later.
Note:
1. Replacement Product and repair part(s) may be new, reconditioned, refurbished, or otherwise factory
remanufactured and any replacement Product or part(s) is warranted for the remaining portion of the
original Warranty Period or for ninety (90) days, whichever is greater.
2. Replaced Product or part(s) under this Limited Warranty will become the property of LG.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Please call 1-888-865-3026 between 8:00 AM to 6:00 PM, Central Standard Time, Monday through Friday,
excluding holidays, or visit our website at http://partner.lge.com, or mail to LG Electronics B2B Commercial
Display SVC team, P.O. Box 240007, 201 James Record Road, Huntsville, Alabama 35813.
Please have Product model number, serial number, dealer’s dated bill of sale or delivery ticket available as
evidence of Purchase Date for proof of warranty.
HOW WARRANTY SERVICE IS HANDLED:
To obtain warranty service, please contact LG for troubleshooting or to obtain information on service
procedures. You will be informed of the details of obtaining service which may include delivery of the Product,
inbound and outbound freight paid by LG, in either its original packaging or packaging affording an equal
degree of protection, to LG or an LG authorized service center. LG does not warrant or guarantee that there
will be no risk or loss of program data during Product repair or replacement. Under some circumstances, you
may be asked to provide credit card information for advanced shipment or cost of unreturned loaner product.
To ensure proper credit and avoid any unnecessary charges, you must obtain Return Authorization before
returning Product to LG or an LG authorized service center.
LIMITATION OF WARRANTY SCOPE:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO
THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE
LIABLE FOR ANY INDIRECT, STATUTORY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING,
WITHOUT LIMITATION, LOSS OF GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, PRODUCT
FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF INSTALLATION, REMOVAL OR REINSTALLATION OF THE
PRODUCT, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OF OR RELATED TO THE PRODUCT.
LG’S TOTAL LIABILITY, IF ANY, DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE INVOICE VALUE PAID BY THE
PURCHASER FOR THE PRODUCT OR SERVICE(S) FURNISHED, WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO PRUCHASER. THIS LIMITED WARRANTY GIVES THE
PURCHASER SPECIFIC LEGAL RIGHTS; PRUCHASER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.

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THIS LIMITED WARRANTY DOES NOT APPLY TO:
The cost of repair or replacement of Products under the circumstances listed below shall be borne by the
Purchaser.
Damage to or failure of Product caused in shipping or transit;
•Service required as a result of improper installation or reinstallation, including incorrect or insufficient AC
supply (please consult the Owner’s Manual for power supply requirements);
•Cost of set up or adjustment of the Product or damage caused by improper adjustments;
Damage or failure caused by other system components or by connecting the Product to external devices;
•Product that has been modified or incorporated into any other product;
•Installation or repair of antenna systems, cable converters, equipment supplied by the cable company, or
other components in any other video system;
•Operation failure caused by issues with reception resulting from inadequate home antenna or faulty
antenna connections, or computer software.
•Operation of the Product in abnormal conditions or in an environment where the temperature or humidity
is not within the acceptable range as specified in the Owner’s Manual;
•Damage or loss to software programs, data, or removable storage media;
•Minor imperfections within design specifications that do not materially alter or affect functionality;
•Damage (including cosmetic damage), deterioration, malfunction, loss or personal injury due to misuse,
abuse, negligence, improper maintenance or storage, or to acts of nature or other causes beyond LG’s
control (Causes beyond LG’s control include, but are not limited to, lightning strike, power surges, power
outages, or water damage.);
•Damage or failure caused by service performed by someone other than an LG technician or an LG
authorized service technician;
•Product purchased or used outside the U.S.A., Puerto Rico, and other U.S. territories;
•Product where the original factory serial numbers have been removed, defaced, or changed in any way;
•Product sold and labeled as “AS IS”,“WITH ALL FAULTS” or similar disclaimer, including replacement of
missing parts or accessories, or purchased through an unauthorized online seller;
•Consumable parts or accessories such as remote control, fuses, and batteries; or
•Use of the Product contrary to the instructions outlined in the Owner’s Manual.

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FCC NOTICE
(For USA)
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and the receiver.
- Connect the equipment to an outlet on a
circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC
Rules.Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference and (2) this device must accept any
interference received, including interference that
may cause undesired operation of the device.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
FCC Radio Frequency Interference
Requirements (for UNII devices)
High power radars are allocated as primary users
of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands.
These radar stations can cause interference with
and/or damage this device. This device cannot be
co-located with any other transmitter.
FCC RF Radiation Exposure Statement
[For having wireless function (WLAN, Bluetooth,...)]
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be
colocated or operating in conjunction with any
other antenna or transmitter. This equipment
should be installed and operated with minimum
distance 20 cm (7.8 inches) between the antenna
and your body. Users must follow the
specific operating instructions for satisfying RF
exposure compliance.
Industry Canada Statement
(For Canada)
[For having wireless function (WLAN, Bluetooth,...)]
This device complies with Industry Canada’s
applicable licence-exempt RSSs. Operation is
subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
IC Radiation Exposure Statement
(For Canada)
[For having wireless function (WLAN, Bluetooth,...)]
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20 cm (7.8
inches) between the antenna & your body.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE
FOR ANY RADIO OR TV INTERFERENCE CAUSED
BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD
VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.

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(For Canada)
[For product having the wireless function using 5
GHz frequency bands]
•The device for operation in the band 5150–5250
MHz is only for indoor use to reduce the
potential for harmful interference to co-channel
mobile satellite systems;
•For devices with detachable antenna(s), the
maximum antenna gain permitted for devices in
the bands 5250-5350 MHz and 5470-5725 MHz
shall be such that the equipment still complies
with the e.i.r.p. limit;
•For devices with detachable antenna(s), the
maximum antenna gain permitted for devices
in the band 5725-5850 MHz shall be such that
the equipment still complies with the e.i.r.p.
limits specified for point-to-point and non-point-
topoint operation as appropriate; and
•The worst-case tilt angle(s) necessary to remain
compliant with the e.i.r.p. elevation mask
requirement set forth in Section 6.2.2(3) shall be
clearly indicated. (devices operating in the band
5250-5350 MHz with a maximum e.i.r.p. greater
than 200 mW)
•High-power radars are allocated as primary users
(i.e. priority users) of the bands 5250–5350 MHz
and 5650–5850 MHz and that these radars could
cause interference and/or damage to LE-LAN
devices.
NOTE TO CABLE/TV INSTALLER
(For USA and Canada)
This reminder is provided to call the CATV system
installer’s attention to Article 820-40 of the
National Electric Code (U.S.A.). The code provides
guidelines for proper grounding and, in particular,
specifies that the cable ground shall be connected
to the grounding system of the building, as close
to the point of the cable entry as practical.