LG STB-6500 User manual

www.lg.com
SET-TOP BOX
OWNER’S MANUAL
STB-6500-ZA
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your
set and retain it for future reference.
*MFL71727912*
(2011-REV00)

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Warning! Safety Instructions
CAUTION
RISKOFELECTRIC SHOCK
DONOTOPEN
CAUTION:TO REDUCETHE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE.
REFER TO QUALIFIED SERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of
uninsulated“dangerous voltage”within the product’s
enclosure that may be of sucient magnitude to constitute a risk
of electric shock to persons.
This symbol is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO
NOT EXPOSETHIS PRODUCT TO RAIN OR MOISTURE.
• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
• Do not place the TV and/or remote control in the following
environments:
-Keep the product away from direct sunlight.
-An area with high humidity such as a bathroom.
-Near any heat source such as stoves and other devices that
produce heat.
-Near kitchen counters or humidiers where they can easily be
exposed to steam or oil.
-An area exposed to rain or wind.
-Do not expose to dripping or splashing and do not place objects
lled with liquids, such as vases, cups, etc. on or over the
apparatus (e.g., on shelves above the unit).
-Near ammable objects such as gasoline or candles, or expose
the TV to direct air conditioning.
-Do not install in excessively dusty places.
Otherwise, this may result in re, electric shock, combustion/
explosion, malfunction or product deformation.
• Ventilation
-Install your TV where there is proper ventilation. Do not install in
a conned space such as a bookcase.
-Do not install the product on a carpet or cushion.
-Do not block or cover the product with cloth or other materials
while unit is plugged in.
• Take care not to touch the ventilation openings. When watching
the TV for a long period, the ventilation openings may become hot.
• Protect the power cord from physical or mechanical abuse, such as
being twisted, kinked, pinched, closed in a door, or walked upon.
Pay particular attention to plugs, wall outlets, and the point where
the cord exits the device.
• Do not move theTV whilst the Power cord is plugged in.
• Do not use a damaged or loosely tting power cord.
• Be sure to grasp the plug when unplugging the power cord. Do not
pull on the power cord to unplug the TV.
• Do not connect too many devices to the same AC power outlet as
this could result in re or electric shock.
• Disconnecting the Device from the Main Power
-The power plug is the disconnecting device. In case of an
emergency, the power plug must remain readily accessible.
• Do not let your children climb or cling onto the TV. Otherwise, the
TV may fall over, which may cause serious injury.
• Outdoor Antenna Grounding (Can dier by country):
-If an outdoor antenna is installed, follow the precautions below.
An outdoor antenna system should not be located in the vicinity
of overhead power lines or other electric light or power circuits, or
where it can come in contact with such power lines or circuits as
death or serious injury can occur.

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• Grounding (Except for devices which are not grounded.)
-TV with a three-prong grounded AC plug must be connected to
a three-prong grounded AC outlet. Ensure that you connect the
earth ground wire to prevent possible electric shock.
• Never touch this apparatus or antenna during a lightning storm.
You may be electrocuted.
• Make sure the power cord is connected securely to theTV and wall
socket if not secured damage to the Plug and socket may occur and
in extreme cases a re may break out.
• Do not insert metallic or inammable objects into the product. If a
foreign object is dropped into the product, unplug the power cord
and contact the customer service.
• Do not touch the end of the power cord while it is plugged in. You
may be electrocuted.
• If any of the following occur, unplug the product
immediately and contact your local customer service.
-The product has been damaged.
-If water or another substance enters the product (like an AC
adapter, power cord, or TV).
-If you smell smoke or other odors coming from the TV.
-When lightning storms or when unused for long periods of time.
Even if theTV is turned o by the remote control or power button,
AC power source is still connected to the unit if it is not unplugged.
• Do not use high voltage electrical equipment near the TV (e.g., a
bug zapper). This may result in product malfunction.
• Do not attempt to modify this product in any way without written
authorisation from LG Electronics. Accidental re or electric shock
can occur. Contact your local customer service for service or repair.
Unauthorised modication could void the user’s authority to
operate this product.
• Use only an authorised attachments / accessories approved by
LG Electronics. Otherwise, this may result in re, electric shock,
malfunction, or product damage.
• Never disassemble the AC adapter or power cord. This may result in
re or electric shock.
• Handle the adapter carefully to avoid dropping or striking it. An
impact could damage the adapter.
• To reduce the risk of re or electrical shock, do not touch theTV
with wet hands. If the power cord prongs are wet or covered with
dust, dry the power plug completely or wipe dust o.
• Batteries
-Store the accessories (battery, etc.) in a safe location out of the
reach of children.
-Do not short circuit, disassemble, or allow the batteries to
overheat. Do not dispose of batteries in a re. Batteries should
not be exposed to excessive heat.
• Moving
-When moving, make sure the product is turned o, unplugged,
and all cables have been removed. It may take 2 or more people
to carry larger TVs. Do not press or put stress on the front panel
of the TV. Otherwise, this may result in product damage, re
hazard or injury.
• Keep the packing anti-moisture material or vinyl packing out of the
reach of children.
• Do not allow an impact shock, any objects to fall into the product,
and do not drop anything onto the screen.
• Do not press strongly upon the panel with a hand or a sharp
object such as a nail, pencil, or pen, or make a scratch on it. It may
causedamage to screen.
• Cleaning
-When cleaning, unplug the power cord and wipe gently with a
soft/dry cloth. Do not spray water or other liquids directly on the
TV. Do not clean your TV with chemicals including glass cleaner,
any type of air freshener, insecticide, lubricants, wax (car,
industrial), abrasive, thinner, benzene, alcohol etc., which can
damage the product and/or its panel. Otherwise, this may result
in electric shock or product damage.

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Assembling and preparing
Unpacking
Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product.The
illustrations in this manual may dier from the actual product and item.
• Do not use any unapproved items to ensure the safety and product life span.
• Any damage or injuries caused by using unapproved items are not covered by the warranty.
• The items supplied with your product may vary depending on the model.
• Product specications or contents of this manual may be changed without prior notice due to upgrade of product functions.
• For an optimal connection, HDMI cables and USB devices should have bezels less than 10mm thick and 18mm width. Use an extension cable
that supports USB 2.0 if the USB cable or USB memory stick does not t into your Set-Top Box’s USB port.
• When connecting two USB devices at the same time, each one should have bezels less than 8.5mm thick.
*A
<
=
10 mm
*B
<
=
18 mm
A
B
A
B
• Use a certied cable with the HDMI logo attached.
• If you do not use a certied HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI CableTypes (3 m or less)
-High Speed HDMI®/™ Cable
-High Speed HDMI®/™ Cable with Ethernet

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Set-Top Box Owner’s manual Power Cord / AC-DC Adapter
HDMI Cable TLM Cable Dual Lock™(4 EA)
Screw (M6 x L18) (1 EA) Spacer (1 EA) Rubber (6 EA)
Separate purchase
Separate purchase items can be changed or modied for quality improvement without any notication. Contact your dealer to buy these items.
These devices only work with certain models. The model name or design may be changed depending on the upgrade of product functions,
manufacturer’s circumstances or policies.
AN-MR18HA
Magic Remote

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Parts and components
Front panel
Power Indicator
Rear panel

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How to use rubber (optional)
(Image shown may dier from your product.)
Fix the rubber to the Set-Top Box and use it when you want to.
1 Attach the rubber to the bottom of the product as shown in the image.
2 Press rmly the whole part of Rubber to ensure rm fastening.
Rubber
• Doing so can prevent the product from sliding.
• If Set-Top Box is not a perfect t on the rear side of yourTV, please place and use it on a at surface.
• Please do not x rubber with excessive force.
• Please make sure no foreign substances exist on the surface of the product, and then rmly attach the rubber.

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How to use Dual Lock
TM
(optional)
(Image shown may dier from your product.)
Fix the Set-Top Box to the TV and use it when you want to.
1 Attach the Dual Lock™ in pairs rst. Press rmly the whole part of Dual Lock™ to ensure rm fastening of the protruding parts with each other.
2 After removing the protection paper from the one side of Dual Lock™, stick them to the back of Set-Top Box as shown.
Dual Lock™
3 After removing the protection paper from the spacer, stick it to a VESA screw hole on the back of theTV. (However, you can choose the location to
attach the spacer randomly by considering the shape of the rear side of the TV and the attachment location of the Set-Top Box.)
or
Spacer
4 After removing the protection paper from the Dual Lock™, stick Set-Top Box to the TV. Insert and tighten the screw on the hole with the spacer
attached. (When tightening the screws, be sure not to over tighten them to avoid deformation of the spacer.)
M6 x L18
1 EA
or
• Do not mount by Dual Lock™ only without screw.
• If Set-Top Box is not a perfect t on the rear side of yourTV, please place and use it on a at surface.
• Do not fasten the screw with excessive force.
• Please make sure no foreign substances exist on the surface of the product, and then rmly attach the Dual Lock™.
• Before attaching the Set-Top Box to the TV set, let the attached Dual Lock™ dry for at least three days.

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Making connections
You can connect various external devices to the product. For more
information on external device’s connection, refer to the manual
provided with each device.
Available external devices are: HD receivers, DVD players, VCRs, audio
systems, USB storage devices, PC, gaming devices, and other external
devices.
• The external device connections shown may dier slightly from
illustrations in this manual.
• Connect external devices to the Set-Top Box regardless about the
order of the Set-Top Box port.
• Refer to the external equipment’s manual for operating
instructions.
• If you connect a gaming device to the Set-Top Box, use the cable
supplied with the gaming device.
• Using a DVI to HDMI cable may cause compatibility issues.
Antenna connection
Connect the Set-Top Box to a wall antenna socket with an RF cable
(75Ω).
ANTENNA/
CABLE IN
Wall Antenna
Socket
(*Not Provided)
• Use a signal splitter to use more than 2 TVs.
• If the image quality is poor, install a signal amplier properly to
improve the image quality.
• If the image quality is poor with an antenna connected, try to
realign the antenna in the correct direction.
• An antenna cable and converter are not supplied.
• Supported DTV Audio: MPEG, Dolby Digital, Dolby Digital Plus,
HE-AAC

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Satellite dish connection
Connect the Set-Top Box to a satellite dish to a satellite socket with a
satellite RF cable (75 Ω).
LNB
Satellite IN
13/18V
700mA Max
Satellite Dish
(*Not Provided)
Adapter connection
POWER
AC-DC Adapter
Power Cord
• Please be sure to connect the Set-Top Box to the
AC-DC power adapter before connecting the Set-Top
Box’s power plug to a wall power outlet.

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Other connections
Connect your Set-Top Box to external devices. For the best picture and audio quality, connect the external device using an HDMI cable as shown.
Some separate cable is not provided.
• Some USB Hubs may not work. If a USB device connected through a USB Hub is not detected, connect it directly to the USB port on the Set-Top
Box.
Front
USB IN 2
USB IN 1
HDMI OUT
HDMI IN 1HDMI IN 2
(ARC)
()
USB
Blu-Ray / HD Cable Box / HD STB / DVD / PC
HUB
Digital Audio System

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Rear
ANTENNA
/
C
ABLE IN
P
O
WER
HDMI IN
DVI IN
SERVIC
E
LNB
Satellite IN
13/18V
700mA Max
LAN
DIGITAL
AUDIO IN
AUDIO OUT
RS-232C IN
SPEAKER
IN
GND
ETHERNET
RS-232C IN
HDMI OUT
Digital Audio System
External IR receiver
GND IR +3.5 V
HDMI Cable
Speaker
TV
SI Box
TLM Cable
TV / Monitor RIGHT
LEFT

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Licenses
Supported licenses may dier by model. For more information about licenses, visit www.lg.com .
Manufactured under license from Dolby Laboratories. Dolby, DolbyVision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of
Dolby Laboratories.
The terms HDMI, HDMI High-Denition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.
com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to [email protected]om . This oer is valid for a period of three years after our last shipment of
this product.This oer is valid to anyone in receipt of this information.

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Maintenance
Cleaning your Set-Top Box
Clean your Set-Top Box regularly to keep the best performance and to extend the product lifespan.
To remove dust or light dirt, wipe the surface with a dry, clean, and soft cloth.
To remove major dirt, wipe the surface with a soft cloth dampened in clean water or a diluted mild detergent. Then wipe immediately with a dry
cloth.
Remove the accumulated dust or dirt on the AC-DC adapter regularly.
• Make sure to turn the power o and disconnect the power cord and all other cables rst.
• When the Set-Top Box is left unattended and unused for a long time, disconnect the power cord from the wall outlet to prevent
possible damage from lightning or power surges.
• Do not push, rub, or hit the screen surface with your ngernail or a sharp object, as this may result in scratches and image
distortions.
• Do not use any chemicals as this may damage the product.
• Do not spray liquid onto the surface. If water enters the Set-Top Box, it may result in re, electric shock, or malfunction.
Troubleshooting
The software version can be updated for improvement in performance. Customer needs to ensure the compatibility of customer’s equipment with
LGE software. If needed, please consult with LGE and upload revised software version according to the guidance provided by LGE.
Problem Solution
Cannot control the Set-
Top Box with the remote
control.
• Check the remote control sensor on the product and try again.
• Check if there is any obstacle between the product and the remote control.
• Check if the batteries are still working and properly installed ( to , to ).
Set-Top Box does not
output any video or
audio.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
The Set-Top Box turns o
suddenly. • Check the power control settings. The power supply may be interrupted.
When connecting to the
PC (HDMI),‘No signal’
or‘Invalid Format’is
displayed.
• Turn the Set-Top Box o/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the Set-Top Box on.
How to disconnect the wireless network connection or the
wireless device
Turn o the unit.

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Specications
Product specications may be changed without prior notice due to upgrade of product functions.
MODEL STB-6500
Dimensions (W x H x D) (mm) 233 x 29.8 x 180.5
Weight (kg) 0.72
Power requirement 19 V 2.7 A
Power consumption Networked standby : 1.3W
(If all network ports are activated.)
AC-DC Adapter
Manufacturer : APD / Model : DA-65F19
Manufacturer : CHICONY ELECTRONICS CO., LTD / Model : A16-065N4A
Input : AC 100 – 240V ~ 50/60 Hz
Output : DC 19 V 3.42 A
Wireless module (LGSBWAC92) specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency Range Output Power (Max.)
2,400 to 2,483.5 MHz
5,150 to 5,725 MHz
5,725 to 5,850 MHz
18 dBm
18 dBm
12 dBm
Bluetooth
Frequency Range Output Power (Max.)
2,400 to 2,483.5 MHz 8 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is congured for the regional
frequency table.
For consideration of the user, this device should be installed and operated with a minimum distance of 20cm between the device and the body.
* IEEE 802.11ac is not available in all countries.

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Environment condition
Operating Temperature 0 °C to 40 °C
Operating Humidity Less than 80 %
Storage Temperature -20 °C to 60 °C
Storage Humidity Less than 85 %
(Depending on country)
Digital TV Analogue TV
Television system
DVB-S/S21
DVB-T/T21
DVB-C
PAL/SECAM B/G, D/K, I
SECAM L
Channel coverage
(Band)
DVB-S/S21DVB-C DVB-T/T21
46 ~ 862 MHz
950~2,150 MHz 46 ~ 890 MHz
VHF III: 174 ~ 230 MHz
UHF IV: 470 ~ 606 MHz
UHF V: 606 ~ 862 MHz
S Band II: 230 ~ 300 MHz
S Band III: 300 ~ 470 MHz
Maximum number of
storable programmes 6,000 3,000
External antenna
impedance 75 Ω
1 Only DVB-T2/C/S2 support model only.

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HDMI-PC supported Mode
• PC audio is not supported.
• Use HDMI IN 1 for PC mode. (Depending on model)
Resolution Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
640 x 350 31.46 70.09
720 x 400 31.46 70.08
640 x 480 31.46 59.94
800 x 600 37.87 60.31
1024 x 768 48.36 60.00
1360 x 768 47.71 60.01
1152 x 864 54.34 60.05
1280 x 1024 63.98 60.02
1920 x 1080
67.50
134.86
135.00
60.00
119.88
120.00
2560 x 1440 88.78 59.95
3840 x 2160
53.95
54.00
56.25
61.43
67.50
112.50
134.86
135.00
23.98
24.00
25.00
29.97
30.00
50.00
59.94
60.00
4096 x 2160
53.95
54.00
56.25
61.43
67.50
112.50
134.86
135.00
23.98
24.00
25.00
29.97
30.00
50.00
59.94
60.00
HDMI-DTV supported mode
Resolution Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
640 x 480p 31.46
31.50
59.94
60.00
720 x 480p 31.47
31.50
59.94
60.00
720 x 576p 31.25 50.00
1280 x 720p
44.96
45.00
37.50
59.94
60.00
50.00
1920 x 1080i
28.12
33.72
33.75
50.00
59.94
60.00
1920 x 1080p
26.97
27.00
33.71
33.75
56.25
67.43
67.50
23.97
24.00
29.97
30.00
50.00
59.94
60.00
1920 x 1080p
112.50
134.86
135.00
100.00
119.88
120.00
3840 x 2160p
53.95
54.00
56.25
61.43
67.50
112.50
134.86
135.00
23.98
24.00
25.00
29.97
30.00
50.00
59.94
60.00
4096 x 2160p
53.95
54.00
56.25
61.43
67.50
112.50
134.86
135.00
23.98
24.00
25.00
29.97
30.00
50.00
59.94
60.00

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Supported Photo Formats
File
Format Format Resolution
.jpeg, .jpg,
.jpe JPEG
Minimum: 64(W) x 64(H)
Maximum (Normal Type): 15360(W) x
8640(H)
Maximum (Progressive Type): 1920(W)
x 1440(H)
.png PNG Minimum: 64(W) x 64(H)
Maximum: 5760(W) x 5760(H)
.bmp BMP Minimum: 64(W) x 64(H)
Maximum: 1920(W) x 1080(H)
Supported Audio Formats
File
Format Item Info
.mp3
Bit rate 32kbps - 320kbps
Sample freq. 16kHz - 48kHz
Support MPEG1, MPEG2
Channels mono, stereo
.wav
Bit rate -
Sample freq. 8kHz - 96kHz
Support PCM
Channels mono, stereo
.ogg
Bit rate 64kbps - 320kbps
Sample freq. 8kHz - 48kHz
Support Vorbis
Channels mono, stereo
.wma
Bit rate 128kbps - 320kbps
Sample freq. 8kHz - 48kHz
Support WMA
Channels up to 6 ch
.ac
Bit rate -
Sample freq. 8kHz - 96kHz
Support FLAC
Channels mono, stereo
• The number of supported programmes may vary depending on the
sample frequency.

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Supported Video Formats
Extension Codec
.asf
.wmv
Video VC-1 Advanced Prole (except for
WMVA), VC-1 Simple and Main Proles
Audio WMA Standard (except for WMA v1/
WMA Speech)
.avi
Video Xvid (GMC is not supported), H.264/AVC,
Motion Jpeg, MPEG-4
Audio MPEG-1 Layer I, II, MPEG-1 Layer III
(MP3), Dolby Digital, LPCM, ADPCM
.mp4
.m4v
.mov
Video H.264/AVC, MPEG-4, HEVC, AV1
Audio Dolby Digital, Dolby Digital Plus, AAC,
MPEG-1 Layer III (MP3), Dolby AC-4
.3gp
.3g2
Video H.264/AVC, MPEG-4
Audio AAC, AMR-NB, AMR-WB
.mkv
Video MPEG-2, MPEG-4, H.264/AVC, VP8, VP9,
HEVC, AV1
Audio
Dolby Digital, Dolby Digital Plus, AAC,
PCM, MPEG-1 Layer I, II, MPEG-1 Layer
III (MP3)
.ts
.trp
.tp
.mts
Video H.264/AVC, MPEG-2, HEVC
Audio
MPEG-1 Layer I, II, MPEG-1 Layer III
(MP3), Dolby Digital, Dolby Digital Plus,
AAC, PCM, Dolby AC-4
.mpg
.mpeg
.dat
Video MPEG-1, MPEG-2
Audio MPEG-1 Layer I, II, MPEG-1 Layer III
(MP3)
.vob
Video MPEG-1, MPEG-2
Audio Dolby Digital, MPEG-1 Layer I, II,
DVD-LPCM
Cautions for Video Playback
• ULTRA HD Video: 3840 x 2160, 4096 x 2160
• Some HEVC encoded ULTRA HD videos other than the content
ocially provided by LG Electronics may not be played.
• Some codecs can be supported after a software upgrade.
Extension Codec
.mkv
.mp4
.ts
Video H.264/AVC, HEVC
Audio Dolby Digital, Dolby Digital Plus, AAC
Supported External Subtitles
Subtitle Format
External
Subtitle
*.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0),
*.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX),
*.dcs (DLP Cinema)
Embedded
Subtitle
Matroska(mkv): Sub Station Alpha (SSA), Advanced
Sub Station Alpha (ASS), SRT
MP4: Timed Text

Record the model number and serial number of
the Set-Top Box.
Refer to the label on the cover and quote this
information to your dealer when requiring any
service.
MODEL
SERIAL NO.