LG LDK24 ADSL Router Owner's manual

Digital Key Telephone System
LDK-24
Programming Manual
Feature Description

Programming Manual forDigitalKey Telephone System
LDK-24
I
CONTENTS
1 . CO LINE FEATURES..........................................................................1-1
AUTO CALL NUMBER REDIAL................................................................................................1-1
AUTOMATIC PAUSE INSERTION ............................................................................................1-1
CALL PARK ............................................................................................................................1-1
CALL TRANSFER ...................................................................................................................1-2
CO CALL TIME RESTRICTION................................................................................................1-2
CO CALL TRANSFER TO CO LINE..........................................................................................1-3
CO FLASH..............................................................................................................................1-3
CO LINE ACCESS...................................................................................................................1-4
CO LINE GROUPS..................................................................................................................1-4
CO LINE NAME DISPLAY........................................................................................................1-5
CO LINE QUEUING.................................................................................................................1-5
CO LINE RING ASSIGNMENT.................................................................................................1-5
CO LINE RELEASE GUARD TIME...........................................................................................1-6
CO RING DETECT –ANALOG CO ONLY .....................................................................................1-6
CO STEP CALL –ANALOG CO ONLY ..........................................................................................1-6
DIALPULSE SENDING –ANA LOG CO ONLY ....................................................................................1-6
DIAL PULSE TO TONE SWITCH OVER ...................................................................................1-7
DISPLAY SECURITY ...............................................................................................................1-7
DISTINCT CO RING................................................................................................................1-7
DTMF SIGNAL SENDING........................................................................................................1-7
EXECUTIVE/SECRETARY TRANSFER....................................................................................1-8
HOLD.....................................................................................................................................1-8
ISDN -ADVICE OF CHARGE ..................................................................................................1-9
ISDN -CLIP (CALLING LINE IDENTIFICATION PRESENTATION)........................................... 1-10
ISDN–COLP (CONNECTED LINE IDENTIFICATION PRESENTATION).................................. 1-10
ISDN –CLIR (CALLING LINE IDENTIFICATION RESTRICTION) / COLR (CONNECTED LINE
IDENTIFICATION RESTRICTION) ......................................................................................... 1-10
ISDN-KEYPAD FACILITY SERVICE ........................................................................................1-11
ISDN -MSN/SUB-ADDRESSING(N/A) ................................................................................... 1-12
ISDN SUPPLEMENTARY SERVICE............................................................................................... 1-12
ISDN –CALL HOLD / RETRIEVE ..................................................................................... 1-12
ISDN –BROKER CALL...................................................................................................... 1-13
ISDN –3 PARTY CONFERENCE ....................................................................................... 1-13
ISDN –Call Barring (Italy national protocol) –ATD only ........................................................ 1-14
ISDN –Call Forward Unconditional (CFU, Italy national protocol) –ATD only......................... 1-14
ISDN –Memo Tel (Italy national protocol)............................................................................ 1-15
LAST NUMBER REDIAL (LNR) .............................................................................................. 1-16
MUSIC ON HOLD (MOH)....................................................................................................... 1-16
PAUSE INSERTION IN SPEED DIAL..................................................................................... 1-17
PREFERRED LINE ANSWER................................................................................................ 1-17
PRIVATE LINE ...................................................................................................................... 1-17
SAVE NUMBER REDIAL ....................................................................................................... 1-17
STATION SPEED DIAL.......................................................................................................... 1-18
SYSTEM SPEED DIAL.......................................................................................................... 1-19
SYSTEM SPEED ZONE GROUP ........................................................................................... 1-20
VOIP CALL–DIRECT CALL.................................................................................................... 1-20
VOIP CALL–CALL BY NETWORK TBL................................................................................... 1-20
2 . INTERCOM FEATURES.....................................................................2-1
AUTO RELEASE OF [MON] BTN .............................................................................................2-1
AUTOMATIC SPEAKER SELECT............................................................................................2-1

Programming Manual forDigitalKey Telephone System
LDK-24
II
BACKGROUND MUSIC...........................................................................................................2-1
CALENDAR DISPLAY .............................................................................................................2-1
CALL FORWARD....................................................................................................................2-2
CALL FORWARD-BUSY/NO ANSWER.....................................................................................2-2
CALL FORWARD-FOLLOW ME...............................................................................................2-3
CALL FORWARD-INCOMING CO LINE OFF-NET....................................................................2-3
CALL FORWARD-PRESET......................................................................................................2-4
CALL FORWARD-STATION OFF-NET......................................................................................2-4
CALL FORWARD -UNCONDITIONAL......................................................................................2-5
CALL WAITING/CAMP-ON ......................................................................................................2-5
DO NOT DISTURB (DND)........................................................................................................2-6
DND –ONE TIME DND...........................................................................................................2-6
DID CALL WAIT.........................................................................................................................2-6
FLASH ON ICM CALL .............................................................................................................2-7
HEADSET COMPATIBILITY .....................................................................................................2-7
HOT LINE/WARM LINE ...........................................................................................................2-7
INTERCOM BOX.....................................................................................................................2-8
INTERCOM CALL ...................................................................................................................2-8
INTERCOM CALL ON HOLD ...................................................................................................2-9
INTERCOM LOCK-OUT..........................................................................................................2-9
INTERCOM SERIAL CALLING.................................................................................................2-9
INTERCOM SIGNAL MODE.....................................................................................................2-9
INTERCOM STEP CALL........................................................................................................ 2-10
INTERCOM TENANCY GROUP............................................................................................. 2-10
INTERCOM TRANSFER........................................................................................................ 2-10
OFF-HOOK SIGNALING.........................................................................................................2-11
ON-HOOK DIALING...............................................................................................................2-11
PAGING.................................................................................................................................2-11
PAGING -MEET ME PAGE.................................................................................................... 2-12
PAGING -CONFERENCE GROUP ........................................................................................ 2-12
PICK UP –DIRECTED CALL PICK UP ................................................................................... 2-12
PICK UP -GROUP CALL PICK UP......................................................................................... 2-13
STATION FLEXIBLE BUTTON ASSIGNMENT......................................................................... 2-13
STATION PROGRAMMING MENU......................................................................................... 2-14
STATION RELOCATION ........................................................................................................ 2-14
2B PHONE............................................................................................................................ 2-15
STATION PROGRAMMING MENU TABLE.............................................................................. 2-16
ATTENDANT PROGRAMMING MENU TABLE ........................................................................ 2-17
3 . SYSTEM FEATURES..........................................................................3-1
ACCOUNT CODE ...................................................................................................................3-1
ALARM ...................................................................................................................................3-1
ANALOG CALLER ID SERVICE ......................................................................................................3-2
AUTOMATIC FAX TRANSFER.........................................................................................................3-2
AUTHORIZATION CODE (PASSWORD) ..................................................................................3-3
AUTO CALL RELEASE............................................................................................................3-3
AUTOMATIC CALL DISTRIBUTION .........................................................................................3-3
AUTOMATIC PRIVACY............................................................................................................3-4
BATTERY BACK-UP, MEMORY ...............................................................................................3-4
BUSY LAMP FIELD (BLF)........................................................................................................3-5
CANNED TOLL RESTRICTION................................................................................................3-5
CCR (CUSTOMER CALL ROUTING)........................................................................................3-5
CHANGE KEYSET RING CADENCE........................................................................................3-6
CLI MESSAGE WAITING.........................................................................................................3-6
CONFERENCE .......................................................................................................................3-7

Programming Manual forDigitalKey Telephone System
LDK-24
III
CO LINE WARNING TONE ......................................................................................................3-8
CUSTOMER SITE NAME REGISTRATION..................................................................................3-8
DATA LINE SECURITY ............................................................................................................3-8
DELAYED CO LINE RING........................................................................................................3-9
DIAL BY NAME .......................................................................................................................3-9
DIALING PRIVILEGES .......................................................................................................... 3-10
DID (DIRECT INWARDS DIALING) ........................................................................................ 3-12
DIFFERENTIAL RING............................................................................................................ 3-13
DISA(DIRECT INWARD SYSTEM ACCESS)................................................................................ 3-13
DOOR OPEN........................................................................................................................ 3-14
DUMMY DIAL TONE.............................................................................................................. 3-14
EMERGENCY CALL.............................................................................................................. 3-14
LCD MESSAGES.................................................................................................................. 3-15
Custom Messages: 00, 11~20............................................................................................. 3-15
Preselected Messages: 01~10............................................................................................ 3-15
LEAST COST ROUTING (LCR).............................................................................................. 3-16
LINKED STATION PAIR......................................................................................................... 3-17
LOUD BELL CONTROL (LBC) ............................................................................................... 3-18
MESSAGE WAITING / CALLBACK......................................................................................... 3-18
MUTE ................................................................................................................................... 3-19
PREPAID CALL..................................................................................................................... 3-19
SELF DIAGNOSTIC ................................................................................................................... 3-20
SMDR................................................................................................................................... 3-20
SMDR –Call Cost Display .................................................................................................. 3-21
SMDR –Lost Call Printing .................................................................................................. 3-21
SOFTWARE UPGRADE ........................................................................................................ 3-22
Software Upgrade –Local .................................................................................................. 3-22
Software Upgrade –ISDN .................................................................................................. 3-22
Software Upgrade –LAN.................................................................................................... 3-22
Software Upgrade –MODEM.............................................................................................. 3-23
SPEAKERPHONE................................................................................................................. 3-23
STATION GROUP: CIRCULAR/TERMINAL/UCD/RING/VM ....................................... 3-24
TIME & DATE SETUP BY DIGITAL NETWORK ......................................................................... 3-25
TRAFFIC ANALYSIS ............................................................................................................. 3-26
Traffic Analysis -Attendant.................................................................................................. 3-26
Traffic Analysis -Calls ........................................................................................................ 3-27
Traffic Analysis –H/W Unit.................................................................................................. 3-27
Traffic Analysis -CO........................................................................................................... 3-28
UNIVERSAL NIGHT ANSWER (UNA)..................................................................................... 3-28
VOICE ANNOUNCEMENT..................................................................................................... 3-29
System Greetings and Prompts........................................................................................... 3-29
Voice Prompt for Station ..................................................................................................... 3-30
User Greetings & Voice Message Wait ................................................................................ 3-31
VMIB Message for Paging .................................................................................................. 3-32
VMIB Message for SOS Paging.......................................................................................... 3-33
Night and Weekend VMIB Service....................................................................................... 3-33
VMIB MOH ........................................................................................................................ 3-33
Remote VMIB Control ........................................................................................................ 3-34
VMIB Message Transfer ..................................................................................................... 3-34
VMIB Message for Auto Attendant....................................................................................... 3-34
VOICE OVER........................................................................................................................ 3-35
WAKE-UP............................................................................................................................. 3-35
2-WAY RECORDING .................................................................................................................. 3-37
2-way Recording via SMDI ................................................................................................. 3-37
2-way Recording via VMIB.................................................................................................. 3-37
4 . ATTENDANT FEATURES...................................................................4-1

Programming Manual forDigitalKey Telephone System
LDK-24
IV
ATTENDANT...........................................................................................................................4-1
ATTENDANT CALL/QUEUING.................................................................................................4-1
ATTENDANT CLOCK SET.......................................................................................................4-1
ATTENDANT DISABLE OUTGOING ACCESS ..........................................................................4-2
ATTENDANT FORWARD.........................................................................................................4-2
ATTENDANT INTRUSION .......................................................................................................4-2
ATTENDANT OVERRIDE ........................................................................................................4-3
ATTENDANT RECALL.............................................................................................................4-3
DAY/NIGHT/WEEKEND MODE................................................................................................4-3
DSS/DLS CONSOLES.............................................................................................................4-4
INTERCOM BOX MUSIC SELECT...........................................................................................4-5
LCD DATE/TIME DISPLAY CHANGE .......................................................................................4-5
STATION FEATURE CANCEL..................................................................................................4-5
5 . SLT FEATURES ..................................................................................5-1
ABILITY FOR SLT TO PROGRAM NAME...................................................................................5-1
BROKERS CALL.....................................................................................................................5-1
CALL FORWARD....................................................................................................................5-1
CALL PICK UP ........................................................................................................................5-2
Group Call Pick-up...............................................................................................................5-2
Direct Call Pick-up ...............................................................................................................5-2
CALL TRANSFER ...................................................................................................................5-2
CALL WAITING / CAMP-ON.....................................................................................................5-2
CO LINE QUEUING.................................................................................................................5-3
CONFERENCE .......................................................................................................................5-3
DO NOT DISTURB ..................................................................................................................5-4
HOWLING TONE ....................................................................................................................5-4
LAST NUMBER REDIAL..........................................................................................................5-4
MESSAGE WAIT/CALL BACK..................................................................................................5-4
MESSAGE WAITING INDICATION...........................................................................................5-5
SIGNALING............................................................................................................................5-5
SMDR ACCOUNT CODE .........................................................................................................5-5
SMS SLT ................................................................................................................................5-5
SPEED DIAL...........................................................................................................................5-6
6 . DVM FEATURES.................................................................................6-1
OVERVIEW OF DVM................................................................................................................6-1
BUTTON ASSIGNMENT FOR DVM FUNCTION..........................................................................6-1
MESSAGE FORMAT...............................................................................................................6-1
ONE TOUCH RECORD...........................................................................................................6-2
ANSWERING MACHINE EMULATION .....................................................................................6-2
SMART TRANSFER................................................................................................................6-3
7 . INDEX................................................................................................7-1

Programming Manual forDigitalKey Telephone System
LDK-24
V

Programming Manual forDigitalKey Telephone System LDK-
300 & LDK-100 CO Line Features
1-1
1. CO LINE FEATURES
AUTO CALL NUMBER REDIAL
Description
A user can direct the system to continually redial
a number which returned busy or when no
answer was obtained. The system will retry the
number based on programming with appropriate
pauses in between dialing. (default: 3 times)
Operation
To use ACNR while receiving busy/no answer on
a CO line,
1. Press the [REDIAL] button.
2. Replace the handset or go on-hook.
3. The system will automatically retry the call at
programmed intervals.
4. When the called party answers, lift handset
or press [MUTE] button to make the call.
To cancel,
Press the flashing [REDIAL] button.
Or,
Lift handset or press [MUTE] button while a CO
line is seized to make ACNR.
Admin Programming
nACNR Pause Timer (PGM 180-BTN 10)
nACNR Delay Timer (PGM 180-BTN 8)
nACNR Tone Detect Timer (PGM 180-BTN 13)
–applicable to analog CO line only
nACNR No Answer Timer (PGM 180-BTN 9)
nACNR Retry Counter (PGM 180-BTN 11)
nACNR Tone Cadence (PGM 423)
Condition
1. A keyset which doesn't have [REDIAL]
button, should be programmed with a
[REDIAL] Flexible Button to use ACNR.
[TRANS/PGM] + Flex. BTN + [TRANS/PGM] +
9 7 + [HOLD/SAVE]
2. The analog CO lines in the system should be
equipped with Call Progress Tone detection
Units (CPTU).
3. When predefined CO line is busy in ACNR
mode, an available CO line in the same
group will be seized.
AUTOMATIC PAUSE INSERTION
Description
The system will automatically insert a timed pause
in a speed dial or redial number, if a flash or PABX
access code is included in the number.
Admin Programming
nPause Timer (PGM 181-BTN 11)
CALL PARK
Description
A user can park a call in a parking location and
retrieve the call by dialing the location number.
Also, the user may make a page announcement
for the desired user to pick-up the call. If the call
remains unanswered for the Call Park Recall time,
the station which parking the call receives recall.
If the call is still unanswered, the attendant will
also receive recall. If unanswered in the Attendant
Recall time, the CO line call will be disconnected
and returned to idle.
Operation
To park a call while on a CO line call,
1. Press the [TRANS/PGM] button.
2. Dial the parking location (601-608).
3. Replace the handset or go on-hook
4. If desired, page the party to retrieve the call.
To retrieve the parked call from a keyset,
1. Lift the Handset or press the [MON] button.
2. Dial the parking location.
Admin Programming
nI-Call Park Recall Timer (PGM 180-BTN 2)

Programming Manual forDigitalKey Telephone System LDK-
300 & LDK-100 CO Line Features
1-2
CALL TRANSFER
Description
A user can transfer calls on CO lines to other
stations in the system. If the receiving station
does not answer the call in the Transfer Recall
time, the transferring station and the transferred
station will receive recall. If the call remains
unanswered, the attendant will also receive a
recall for the Attendant Recall time. After that the
CO line will be disconnected and returned to idle.
Operation
To transfer to an idle station,
Unannounced Call Transfer
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line
call is placed on exclusive hold.
3. Dial the station number to receive the
transfer.
4. Replace the handset or go on-hook.
Announced Call Transfer
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line
call is placed on exclusive hold.
3. Dial the station number to receive the
transfer.
4. When the station answers, announce transfer.
5. Replace the handset or go on-hook.
To transfer to a busy station,
1. Press the [TRANS/PGM] button.
2. The CO line is automatically placed on
exclusive hold and ICM busy tone is heard.
3. The transferred station will receive muted
transferred CO line ring.
4. If the call is not answered within Transfer
Recall time, the CO line will be recalled to
the transferring station and the attendant will
receive recall ring if the call remains
unanswered.
Admin Programming
nNo Touch Answer (PGM 111-BTN 7)
nTransfer Recall Timer (PGM 180-BTN 7)
Condition
1. When the attendant has a DSS and a station
of programmed in DSS receives transferred
call, the LED of DSS button in attendant will
flashing.
CO CALL TIME RESTRICTION
Description
This feature is used to restrict an outgoing CO
call time. Setting the CO Call Drop Timer in a
station base, the call will be disconnected
automatically when the timer is expired. The
caller and called parties will hear warning tone
15sec before the CO call is disconnected.
Admin Programming
nCO Call Time Restriction (PGM 112-BTN 3)
nCO Call Restriction Timer (PGM 180-BTN
17)
Condition
1. This feature can be assigned on a station
basis.
2. It is applied to just outgoing CO call.
3. If the CO Call Drop timer enabled in a station,
the timer is still applied even a call is
transferred to another station.
4. On the add-on conference, the CO Call Drop
timer enabled station will be restricted to the
outgoing CO call time.
5. The CO Call Drop timer is not released even
the caller holds, transfers, or flashes the CO
line.

Programming Manual forDigitalKey Telephone System LDK-
300 & LDK-100 CO Line Features
1-3
CO CALL TRANSFER TO CO LINE
Description
A station may transfer a CO line call to another
CO line. If an external party on ISDN does not
answer the transferred call within Transfer Hold
Recall time, the transferring station will receive
recall ring. If the call remains unanswered, the
attendant will also receive recall ring for
Attendant Recall time. After that, the CO line will
be disconnected and returned to idle state.
Operation
Unscreened CO Line Call Transfer;
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line is
placed on exclusive hold state.
3. Seize a CO line and dial the number of
external party to be received the call.
4. Replace the handset and go on-hook.
Screened CO Line Call Transfer;
1. Press the [TRANS/PGM] button.
2. Intercom dial tone is heard and the CO line is
placed on exclusive hold state.
3. Seize a CO line and dial the number of
external party to be received the call.
4. When the called party answers, announce
the call transfer.
5. Replace the handset and go on-hook.
Admin Programming
nTransfer Hold Recall Timer (PGM 180-BTN
7)
nI-Hold Recall Timer (PGM 180-BTN 5)
nAttendant Recall Timer (PGM 180-BTN 1)
nOpen Loop Detect Timer (PGM 142-BTN 13)
Condition
1. For this feature, CO lines (transferred CO
line and transferring CO line) must be able to
detect loop lost or disconnection condition.
2. If the transferred CO line doesn’t have
answer information (analog CO), recalling
will not be presented when it is not answered.
And, the call will be disconnected after
Unsupervised Conference timer (PGM 182-
BTN 6).
3. If the transferred line is ISDN CO, recall ring
will be presented to the CO line after Transfer
Hold Recall time while the line is released.
4. If you press the original incoming CO line
button while making transfer to an external
number (Screened Transfer), the outgoing
call is disconnected and the original incoming
call is connected.
CO FLASH
Description
While on a CO line, a user can request new dial-
tone to place a new call or, when behind a PABX,
activate a PABX feature. The system allows to
each CO line to be assigned the type of flash and
a flash duration.
Operation
To generate a flash while on a CO line;
Press the [FLASH] button.
To generate a flash while on a CO line from a
SLT;
Press the hook-switch slightly and dial 55 1
(depending on Numbering Set).
Admin Programming
nFlash Type (PGM 141-BTN 7)
nCO Flash Timer (PGM 142-BTN 12)
nSLT Hook-switch Bounce Timer (PGM 182-
BTN 1)
nSLT Maximum Hook-switch Flash Timer
(PGM 182-BTN 2)
nSLT Minimum Hook-switch Flash Timer
(PGM 182-BTN 3)
Condition
1. The Flash command is not activated in ISDN
CO line.
2. A station that isn’t permitted to access CO line
cannot initiate a flash.
3. During a flash, the LED of CO line will be
flashing.

Programming Manual forDigitalKey Telephone System LDK-
300 & LDK-100 CO Line Features
1-4
CO LINE ACCESS
Description
Stations are permitted to access to outgoing CO
lines based on CO Line Group Access
programming. Keysets may use flexible buttons
assigned to access a CO line or a CO line Group
(Pool Flexible button) and loop flexible buttons. If
allowed, stations without individual CO line
button can access individual CO lines using dial
codes.
Operation
To access a CO line from a keyset,
1. Lift the Handset or press the [MON] button.
2. Press the desired CO line, Pool, or Loop
button.
3. Or, dial the individual CO line access code,
CO group access code, or the first CO line
access code from the accessible group.
To access a CO line from a SLT,
1. Lift the handset.
2. Dial the individual CO line, CO group access
code, or the first CO line access code from
the accessible group.
Admin Programming
nCO Line Choice (PGM 160-BTN 3)
nInter-digit Timer (PGM 181-BTN 8)
nCO Line Group Access (PGM 117)
nCO Line Group (PGM 141-BTN 1)
nOverride 1
st CO Line Group (PGM 161-BTN
3)
Condition
1. A keyset should have an idle appearance
(CO line/Pool button/Loop button) to access
an outgoing CO line/incoming CO line.
2.
To assign the {LOOP} button,
[TRANS/PGM] + a Flex. BTN + [TRANS/PGM] +
8 4 + [HOLD/SAVE]
3. When the Override 1
st CO line Group is
enabled, the system will search for the next
accessible CO group until a CO line is
available if there is no available CO line by
dialing CO line group access code (‘9’or ‘0’).
4. A station which is not permitted to access a
CO line will hear error while trying to access
a CO line, but the station can receive a
transferred CO line call.
5. The CO line choice (Round-robin or Last
Choice) is determined by Admin
Programming (PGM 160-BTN 3)
6. If the CO line is BRI, when a user tries to
seize B1 but the network requests to serve
B2, the system can change CO line to B2.
(There is a {B2 CO}button or {LOOP}
button.)
CO LINE GROUPS
Description
The system provides grouping of similar types of
CO lines. The groups are used for common
access by stations assigned to access the
groups. CO lines are selected from the group
based on the assigned method, round robin or
the last line, in order to minimize call collision
(glare).
Operation
The number of CO line group in each system is 8
in LDK-24 system. You can access a CO line
group by dialing 8 8 and the CO group number.
The first CO line group in each system (00) is
directed line group (it can be used with CO
button) and the last CO line group is unassigned
line group.
Admin Programming
nCO Line Group (PGM 141-BTN 1)
nCO Line Choice (PGM 160-BTN 3)
Condition
1. Unused CO lines should be assigned to
unused CO group(9) to prevent to be
accessed by a station.
2. The first CO line group (00) is directed line
group and it can be used with {CO line}