AT&T CAS 100 User manual

AT&T
CIB 3067
CALL ACCOUNTING SYSTEM (CAS) MODEL 100 (61370)
(845656818)

Contents
Title Page
Introduction
Installation
System Options
Percentage Markup
Line Spacing
Suppression of Records for Incoming Calls
Suppression of Records for Local Calls
Suppression of Records for Calls Without Account Numbers
Changing the Baud Rate of the CAS’s Output
Testing Procedures
System Diagnostics Message
Call Record Verification
Reports
Chronological Report
Summary Reports
by Hour
by Line Number
by Extension Number
by Account Number
Troubleshooting Tables
Maintenance Information
Updated Custom Cartridges
Ordering Information
Other Important Information
Warranty Information
Interference Information
Specification Table
2
4
8
15
17
21
22
23

CIB 3067
Call Accounting System (CAS)
Model 100 (61370)
Introduction
When connected to a printer and the Station Message Detail Recording
(SMDR) Module in your Model 1030 or 3070 control unit, the Call Account-
ing System (CAS) Model 100 (Figure 1) calculates the cost of calls made to
outside numbers, stores the cost information, and generates chronological
and summary reports.
CAS microprocessor
CAS
custom cartridge
Power supply
Figure 1
Call Accounting
System (CAS) Model 100
After each incoming or outgoing call is completed, a call record is printed
on the chronological report (Figure 2). Each call record includes the date
and time of each call, its duration in minutes, the extension, and line number
on which the call was made. If the call is outgoing, the call record also in-
cludes the cost of the call, the number dialed, and a two-character location
abbreviation for the state to which the call was made. If an account code is
entered when a call is made, it is printed on the chronological report. Account
codes are helpful for billing customers and allocating telephone costs to dif-
ferent departments in your business.
2

Number Account
Date Time Extension Dialed
Location Duration Cost Number
Line#
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
12/11
08:22
08:45
09:23
09:27
09:37
09:47
10:12
10:22
10:45
11:23
11:25
11:27
11:35
12:07
12:12
12:25
13:01
13:21
13:37
13:41
0020
0027
0020
0021
0020
0027
0021
0020
0027
0020
0021
0020
0027
0020
0021
0027
0027
0021
0021
0027
14544466
18004312020
14137651000
02128885555
19878989
7331275
15551212
12035551212
14154315154
14137651000
02128885555
7388928
7331275
15551212
0114466825
8901024
17168901064
17168901011
NJ
TF
MA
OP
NJ
NJ
IN
IN
CA
MA
OP
NJ
NJ
IN
OV
NJ
NY
NY
001
011
006
037
032
010
001
001
001
006
027
042
006
007
001
013
010
021
008
001
$00.42
$00.00
$02.39
$00.00
$03.97
$01.12
$00.50
$00.50
$00.69
$02.39
$00.00
$02.56
$00.72
$00.00
$00.50
$11.05
$00.99
$00.00
$03.13
$00.54
1567890
219581985
5678
123
1238
5678
1256
567890
9581985
5678
5678
567890
56
567789
01
02
03
07
25
30
00
01
02
03
07
25
30
20
00
00
01
04
10
14
Figure 2
Chronological Report
When a call record with a new date is received by the CAS, the previous day’s
chronological report is ended and reports containing summary information
(Figure 3) are printed. There are four summary reports produced: Summary
of Calls by Hour of the Day, Summary of Calls by Line Number, Summary
of Calls by Extension Number, and Summary of Calls by Account Number.
These reports list the total number of calls, their duration, and cost.
SUMMARY BY LINE # 12/12
LINE
CALLS
DURATION COST
00
01
02
03
04
07
10
11
14
20
25
30
0003
0003
0002
0002
0001
0002
0001
0001
0001
0001
0002
0002
000015
000012
000012
000012
000021
000064
000008
000011
000001
000007
000074
000016
0012.05
0001.91
0000.69
0004.78
0000.00
0000.00
0003.13
0000.50
0000.54
0000.00
0006.53
0001.84
Figure 3
Summary Report of Calls by Line Number
3

Installation
The CAS comes with a custom cartridge which contains the costing tables
that are used to calculate the cost of calls made to outside numbers. You
will need the following equipment, which you ordered at the same time as
your CAS, for installation:
14-foot (4-pair) modular cord
●
●355AF (4-pair to RS232 serial data) adapter
The CAS may be installed 14 feet from the control unit using a 14-foot modular
cord or up to 1,000 feet from the control unit following the voice terminal wir-
ing plan in your system’s installation guide.
NOTE: Before installing the CAS, be sure that a SMDR Module is installed
in slot 5 of your control unit. Also make sure that the SMDR options have
been administered according to the instructions in your administration
manual’s section titled "Administering SMDR Options."
Choose a location for your CAS following the guidelines below:
The distance between the CAS and a 3-prong outlet must be less
than five feet.
The 3-prong outlet must not be controlled by a wall switch.
The distance between the control unit and the CAS should be no
more than 1,000 feet.
If you are installing the CAS within 14 feet of the control unit, plug one
end of a 14-foot modular cord into the modular jack on the front of the
SMDR Module (Figure 4). Proceed to Step 4 below.
1.
2.
●
●
●
4

14-ft
modular cord Control unit
Printer SMDR Module
in slot 5
Printer's
RS-232
connector
355AF adapter
Power supply
Figure 4
CAS Installation
14 Feet or Less From the Control Unit
3. If you are installing the CAS more than 14 feet from the control unit, follow
the instructions below:
Install wiring from the SMDR Module in the control unit to the loca-
tion of the CAS in the same manner that you installed it for your voice
terminals. Refer to the installation guide you received with your com-
munications system.
Plug the loose end of the 4-pair modular jumper cord (not provid-
ed) from the jack field into the jack on the front of the SMDR Module
(Figure 5).
Plug one end of a 14-foot modular cord into the modular wall jack.
Continue to Step 4 below.
●
●
●
5

Control unit
4-pair modular
jumper cord
Jack field SMDR module
in slot 5
Cable
(1,000 ft. maximum) 14-ft.
modular cord Modular
wall jack
Printer 355AF
adapter
Printer's
RS232
connector
Power supply
4.
5.
Figure 5
CAS Installation
15 Feet to 1,000 Feet From the Control Unit
Plug the other end of the modular cord into the modular jack on the 355AF
adapter.
Connect the female connector on the 355AF adapter to the 25-pin male
connector labeled SMDR on the back of the CAS (Figure 6). Tighten the
screws.
6

355AF adapter
Printer
14-Ft. modular cord
(Back view)
Figure 6
Connecting the Control Unit
and Printer to the CAS
6.
7.
8.
Connect your printer's 25-pin male connector to the female connector
labeled Printer on the back of the CAS (Figure 6). Tighten the screws.
NOTE: Make sure that your printer's baud rate is set at 1200. If you are
not able to adjust your printer’s baud rate to 1200, refer to the section of
this document titled "Changing the Baud Rate of the CAS’s Output."
Plug the CAS's power supply into a 3-prong power outlet that is not con-
trolled by a wall switch. The green light labeled Power goes on.
Insert your custom cartridge into the cartridge slot on the front of the CAS
(Figure 7). Push the cartridge slowly and steadily until it is firmly in place.
The red light labeled Ready goes on. If your printer’s ac power cord is
plugged in and its power switch is set to the on position, a system
diagnostics message is printed. If a system diagnostics message is not
printed and all the conditions listed above have been met, refer to this
document’s section titled “Troubleshooting Procedures.”
7

Cartridge slot
Red Light Green light
Custom cartridge
Figure 7
Installing Your Custom Cartridge
System Options
There are five system options which are set using switches located inside
the CAS. The following is a list of system options, their definitions, value
ranges, and preset values. Refer to this list to determine if the preset values
of the system options meet the needs of your business. If you need to change
one or more of the values to meet the unique needs of your business, follow
the instructions below the list; otherwise, continue to the next section titled
"Testing Procedures."
Value Preset
System Option Definition Range Value
Percentage Increases the recorded
0-99% 0
markup: cost of outgoing calls by a
specified percentage
Line spacing:
Adjusts the number of 0-31 lines
0
blank lines between call
records
Suppress records Prevents the printing of call Yes or No
for incoming calls: No records for incoming calls
on the chronological report
Suppress records Prevents the printing of call Yes or No No
for local calls: records for local calls on
the chronological report
Suppress records Prevents the printing of call Yes or No No
for calls without records for calls without
account numbers: amount numbers on the
chronological report
8

SETTING SYSTEM OPTIONS
WARNING: Before setting system options, unplug the CAS's ac power
cord from its outlet.
Turn the CAS upside down and remove the four screws from each cor-
ner and set them aside.
1.
2.
3.
Turn the CAS right side up and lift the cover off.
Position the CAS so that the cartridge and/or cartridge slot is on the right
side (Figure 8).
Switch
Box 1 Switch Box 2 Switch
Box 3 Cartridge
Figure 8
Positioning the CAS and
Locating System Option Switch Boxes
4.
5.
Locate the red switch boxes above the ac power cord inside the CAS
(Figure 8).
Follow the instructions below if it is necessary to change system options.
PERCENTAGE MARKUP
Switch Box 1 (Figure 9) is used to set the Percentage Markup and is divided
into two sides. Side A represents the first digit of the percentage markup and
Side B represents the second digit. In order for you to determine which
switches to set, follow the instructions below.
9