LG LDP7024LD User manual

LDP7024LD Digital Telephone
User Guide – Featuring Ez MENU
Version 1.0 | August 2005

Table of Contents
Emergency Services and Safety Precautions………………….…..2
Getting to know your 7000 Series handset……………………..…..3
Familiarise yourself with its features……………………………....3
Handset keys……………………………..............................................5
General Functions………………………………………………..……...7
Making and Answering Calls……………….......................................8
Making and Answering an External Call…………………………….....8
Making and Answering an Internal Call………………………….......9
Placing an external/internal call on hold………………….…………..10
Retrieving and external/internal call on hold…………………………10
Parking a call……………………………………………….……………11
Retrieving a parked call………………………………….…….............11
Call Forward…………………………………………………………….12
DDI Call Waiting…………………………………………………………14
Call Wait (Camp On)……………………………….…………………...15
Answering a Call Wait……………………………………………….….15
Call Pick up (Directed)………………………………………………..…16
Call Pick up (Group)………………………………………………….…16
Transfer (Screened)…………………………………………………..…17
Transfer (Unscreened)……………………………………………….…17
Using speed dial numbers……………………………………………...18
Queuing for an outside line…………………………...........................19
Making a Page………………………………………………………….20
Conference Call…………………………………………………….……21
Last Number Redial……………………………………………….….…22
Saved Number Redial…………………………………………….….…23
Messaging………………………………………………………….……24
Leaving a Message Wait Notification…………………………….……22
Answering a Message Wait Notification…………………………..…23
Muting a Call…................…..…………………..………………………26
Do Not Disturb……………….………………………………………..…27
User Programming…………….………………………………………28
Saving your name to your phone………………………………....29
Storing personal speed dials……………………………………….30
Character Entry Charts……………………………………………..31
Storing information under flexible buttons……………………...33
Menu Tree – Navigation Button…..………………………….………34
[1] Ez MENU……………………………………………………….…….35
[2] Phone Book…………………………………………………………44
[3] Schedule……………………………………………………………49
[4] Customise………………………………………………………….53
[5] Setting...…………………………………………………………….58
[6] Voicemail…………………………………………………….………64
Menu Tree – Long Version……………………………………………66
[1] Ring……………………………………………………………..…….67
[2] COS (Class Of Service)……………………………………………70
[3] Authorisation Code/Mobile-Ext……………………….…………72
[4] Wake Up/Conference Room…………………………..………….75
[5] Message……………………………………………….....………….78
[6] Announcement……………………………………………………80
[7] Supplementary………………………………………..……………84
[*] System (Engineering Use Only)
User Programming Codes…………………………………….........91
Pre-Set Messages……………………………………………………92
Glossary…………………………………………………………………93
Index……………………………………………………………………95
7024LD User Guide | Table of Contents 01

Servicing and Safety Precautions
• Do not drop or subject the phone to physical shock
• Do not immerse in water
• Do not disassemble or attempt to modify the phone in any way
• Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically
charged cloth. Do not use chemical or abrasive cleaners as these could damage the phone.
• Retain the cardboard packaging supplied with this handset. It should be used if the phone
has to be returned for service. The packaging can be recycled when no longer required.
• Do not place the phone in direct sunlight for prolonged periods
Disclaimer
LG Electronics Inc. cannot be held responsible for any
damage caused to your system through the improper installation of this phone and/or the
failure to use the handset as described in this user guide.
Service
The 7024LD digital telephones contain no user-serviceable parts. LG recommend that your
7024LD digital telephone is serviced or repaired by an LG authorised service centre
Note: Information contained within this document is subject to change without prior notice. E&OE
7024LD User Guide | Servicing and Safety Precautions 02

Headset Port
Used for connection of a
headset that has a 2.5mm jack
type connector
Getting to know your 7024LD Phone
7024LD User Guide | Getting to know your 7024LD Digital Telephone 03
Handset
Contains a microphone and
speaker to allow the user to
speak to another party
Dial Pad
Alpha-numeric keypad
used to dial numbers and
when storing speed dial
numbers and names to
memory
Speed
Used when accessing or
storing personal or system
speed dial numbers
Speaker
Used to answer ‘handsfree’
and activate the speaker.
Speaker is located under
the handset
Familiarise yourself with its features
User Navigation
Simple user programming
access to ‘Popular Features’.
Quick Access to phonebook.

Getting to know your 7024LD Phone
7024LD User Guide | Getting to know your 7024LD Digital Telephone 05
Your digital telephone’s keys
(1) (2)
(3)
(4) (5) (6)
(1) Speaker Key
This is for activating the phone’s speaker whilst on hook. Useful when using a
headset or if you wish to speak hands free. Red LED illuminated if off-hook
without lifting the receiver.
(2) Hold/Save Key
Dual purpose key. When in a call it is used to place a caller on hold. When
programming it is for permanently updating changes to the system memory
(3) Volume (+ / -) Key
Used for adjusting speaker, ringing and in-call volume
(4) Speed Key
This key is used to access System and Personal speed dial numbers and the
internal directory
(5) Trans/Pgm Key
Dual purpose key. When in a call with an external party it is used to transfer.
When programming features, speed dial numbers it is a programme key
(6) Flexible Keys
These keys are for use as line keys or for storing regularly used features or
speed dials under

Getting to know your 7024LD Phone
7024LD User Guide | Getting to know your 7024LD Digital Telephone 04
Trasnfer/PGM
Used for performing a
transfer or user
programming
Flexible Buttons
Used for storing speed
dials and features as well
as accessing lines
Call Back
For leaving and answering
Message Wait notifications
Microphone
For conversing with
external parties when
handsfree
Volume +/ -
Used for adjusting speaker,
ring and in-call volume
Familiarise yourself with its features
Context Sensitive Keys
These keys will perform
different functions based
on call state
DND/FWD
For placing station in DND
or applying a Call Forward
Hold/Save
For placing external callers
on hold and to confirm
programming changes
LCD
3 Line, 48 Characters
Displays inbound/outbound
call information. Displays
information based on user
actions

Getting to know your 7024LD Phone
7024LD User Guide | Getting to know your 7024LD Digital Telephone 06
Your digital telephone’s keys
(9)
(8) (7)
(7) Call Back
This key is used for leaving a message wait notification at a busy or
unanswered station or for answering a message wait notification at your own
station.
(8) DND/FWD
Dual purpose key. When used ‘On-hook’ it is used for placing your station in
DND. When ‘Off-Hook’ it is used for implementing a Call Forward.
(9) User Navigation
This key is used for Quick access to the phonebook and to access ‘Popular’
features from the handset. The centre of the button is used to confirm
programming changes and confirm choices on-screen.

GENERAL FUNCTIONS
•Making and Answering External Calls
•Making and Answering Internal Calls
•Placing an Internal/External Call on Hold
•Retrieving an Internal/External Call on Hold
•Parking a Call
•Retrieving a Parked Call
•Call Forward
•DDI Call Wait
•Call Wait (Camp On)
•Answering a Call Wait (Camp On)
•Call Pick Up (Directed/Group)
•Transfer (Screened/Unscreened)
•Using Speed Dial Numbers
•Queuing for an Outside Line
•Making A Page
•Flexible Button Programming
•Leaving a Message Wait
•Answering a Message Wait
7024LD User Guide | General Functions 07

Making and Answering calls
Always ensure that external parties are informed if you
intend to record a call.
Making and Answering an external call
You can make an external call in the following ways:
1. Lift the receiver and dial 9
2. Dial 9
3. Press the button and dial 9
Once you have dialled a desired number the screen
will look as in Fig.1
To answer a call press the button or lift the
receiver.
Fig.2 shows how your display will appear if you are
receiving an inbound external call.
General Functions
7024LD User Guide | General Functions 08
Fig.2
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
______________________
01321876543
LINE 6 00:02:26
TRANS CONF MUTE
2004
04/21
________________________
SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
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________________________
LINE RINGING
01234876543 00:02:26
DND
2004
04/21
Fig.1

General Functions
7024LD User Guide | General Functions 09
Making and Answering an internal call
You can make an internal call in the following ways:
1. Lift the receiver and dial an extension number.
2. Dial an extension number.
3. Press the button an extension number.
Once you have dialled a desired number the screen
will look as in Fig.3
To answer a call press the button or lift the
receiver.
Fig.4 shows how your display will appear if you are
receiving an inbound internal call.
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
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________________________
CALL TO ANDY
17 NOV 04 10:24 am
MSG FLASH
2004
04/21
Fig.3
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
________________________
CALL FROM ANDY
17 NOV 04 10:54 am
DND
2004
04/21
Fig.4

General Functions
7024LD User Guide | General Functions 10
Placing and External/Internal Call on hold
Whilst connected to another party (internal or external)
press the button.
A line key will be flashing to indicate that you have an
external caller on hold.
Fig.6 shows how your display will look when you have
an internal caller on hold.
Retrieving an External/Internal Call on hold
For an external call simply press the flashing line
button and the call that you placed on hold will recall to
your phone.
For an internal call simply hang up (replace the
handset) or dial the extension number of the station
that you placed on hold and you will be reconnected.
NOTE: Calls will ‘Recall’ to your station after a pre-set
time if you forget about them.
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SUN MON TUE WED THU FRI SAT
1 2 3
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
________________________
HOLDING : ANDY
17 NOV 04 10:24 am
FWD CONF REDIAL>
2004
04/21
Fig.6

General Functions
7024LD User Guide | General Functions 11
Parking a Call
1. Whilst connected to an external party press the
button, dial a Park Location (601-619) or press a
flexible button labelled as Park and hang up.
2. Once you have parked the caller you can contact
another party to inform them that they have a caller
waiting. Alternatively, make a page (See page 18 later
in the user guide for information on paging).
Retrieving a Parked Call
1. If retrieving a call that you have parked, dial the
relevant digits for the parking bay used (601-619)
2. If responding to a page, dial the relevant digits (601-
619) from the nearest available telephone.
NOTE: Calls will recall to the original station after a pre-
set timer if a call is left parked. In this circumstance the
screen of your 7024LD Digital Handset will appear as in
Fig.7
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
________________________
LINE 05 RECALLING
17 NOV 04 10:24 am
DND
2004
04/21
Fig.7

General Functions
7024LD User Guide | General Functions 12
Call Forward
It is possible to forward you phone in a number of ways. The options available are:
0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is
activated at the temporary location).
1 – Unconditional (This option allows you to forward all calls immediately to a Station, Hunt
Group or the integral Voice Messaging card).
2– Busy (Destination options are as per option 2. Calls will only forward when you are busy
– on the phone).
3– No Answer (Destination options as per option 1. Calls will only forward when a ‘No-
Answer’ timer expires. The length of the time is determined by a qualified System
Administrator).
4– Busy/No Answer (Combines options 2 & 3. Most popular, especially where Voicemail is
used).
5– Off-Net (This allows you to forward your phone unconditionally to a remote location such
as Mobile or home phone).
6– No Answer Off-Net (As per option 6 but only after a no-answer timer)
7– Access Not Permitted
#- Allows you to cancel any call forward.

General Functions
7024LD User Guide | General Functions 13
Call Forward
1. Press the button and then press the
button.
2. Alternatively dial 554 from your handset.
3. Select a forward option as per page 9. (Example:
Select option 4, Busy/No Answer, and your display will
look as per Fig.8)
4. Once you have selected an option such as # (As
shown in Fig.8), your display will change as per Fig.9.
5. To cancel the call forward press the flashing
button or dial 554, .
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
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________________________
BUSY/NO ANSWER FORWARD
ENTER STA/HUNT/#VMIB
2004
04/21
Fig.8
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
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________________________
FORWARD TO VMIB (BN)
17 NOV 04 10:54 am
PICKUP CONF REDIAL
2004
04/21
Fig.9

General Functions
7024LD User Guide | General Functions 14
DDI Call Waiting
If enabled, you will be able to see if you have a DDI
call waiting whilst engaged in another call.
Fig.10 shows what is displayed when a call is waiting.
The top line shows current call status, the bottom line
informs you that there is a waiting call.
1. To speak to the waiting caller hang up to finish your
current conversation, press the button or park
the existing caller.
2. You will then be connected to the waiting party.
TIP: You can assign a flexible button to turn this feature
on and off. (See user flexible key programming codes on
page 56).
Note: This feature must be enabled for you to use it.
Speak to your system administrator if you are not able to
do what is described above.
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SUN MON TUE WED THU FRI SAT
1 2 3
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18 19 20 21 22 23 24
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________________________
CALL TO JOHN
01234567890 10:37 am
DND
2004
04/21
Fig.10

General Functions
7024LD User Guide | General Functions 15
Call Wait (Camp On)
1. Dial an internal number
2. Get busy notification (Fig.11 shows what you will
see in the display of your 7016/24D digital telephone).
3. From the on-screen instructions press the
button or press under CAMP-ON.
4. If the called party answers you can speak with them
or simply transfer a call to them.
Answer a Call Wait (Camp On)
1. After hearing Call Wait (Camp On) tone press the
flashing button. (Fig.12 shows the screen)
2. Your existing caller is placed on hold.
3. When you have finished speaking you will return to
the original caller when the second caller hangs up
TIP: It is possible to assign a flexible button as CAMP
ON. See Page 56 for Flexible Key programming codes.
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18 19 20 21 22 23 24
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BUSY : ANDY
[CALLBK] CAMP(*) STEP
MSG CAMP-ON FLASH
2004
04/21
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SUN MON TUE WED THU FRI SAT
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CAMP-ON BY ANDY
17 NOV 04 09:47 am
TRANS CONF MUTE
2004
04/21
Fig.12
Fig.11

General Functions
7024LD User Guide | General Functions 16
Call Pickup (Directed)
1. Press under PICKUP or dial 7 followed by
the extension number of the station that is ringing
2. You will then be connected to the calling party.
3. Fig.13 shows that the display of your 7024LD
Digital Telephone will display the number of the calling
party and the station that the call was originally
intended for
Call Pickup (Group)
1. Pick up your handset or press the button
2. Dial 566.
3. You will be connected to the caller
4. Fig.14 shows what you will see on the display of
your 7016D/24D Digital Telephone
Note: You must be part of a Pickup Group to use this
feature and it must be set up by you system
administrator
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________________________
CALL TO STA 100
FROM 101 13:01 pm
TRANS CONF MUTE
2004
04/21
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SUN MON TUE WED THU FRI SAT
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CALL TO 100 PICKED UP
101
TRANS CONF MUTE
2004
04/21
Fig.14
Fig.13

General Functions
7024LD User Guide | General Functions 17
Transfer (Screened)
1. Whilst connected to a caller press the button
or under TRANS.
2. If you are transferring an internal call your display
will look as in Fig.15
3. Dial the appropriate extension number or press a
flexible button that has been assigned with a station
number
4. Wait for the called party to answer, announce the
call and Hang Up
Transfer (Unscreened)
1. Repeat steps 1 to 3 as described above
2. Hang up without announcing the call
3. Calls will ‘recall’ to your station after a pre-set timer
for both types of transfer. See Fig.16
TIP: Pre-set timer can be determined by a system
administrator. By default this timer will be 30 secs
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
________________________
HOLDING : ANDY
22 NOV 04 12:47 pm
TRANS
2004
04/21
________________________
SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
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RECALL FROM STA 101
LINE 06
TRANS CONF MUTE
2004
04/21
Fig.16
Fig.15

General Functions
7024LD User Guide | General Functions 18
Using Speed Dial Numbers
1. Press the button twice
2. Your display will appear as in Fig.17
3. Select the option you require by dialling 1, 2 or 3
1. INTERCOM
2. STATION/USER SPEED DIAL
3. SYSTEM SPEED DIAL
4. Use the UP/DOWN arrow to select the desired
option then press the OK part of the Navigation Button
or under OK
5.Make a selection such as SYSTEM SPEED DIAL
your display will appear as in Fig.18
6. Use the Navigation Button described on page 3 to
scroll through the menu.
7. When you have found the number you want press
the OK part of the Navigation Button or
under SEND.
Note: Press under NAME/TEL will toggle
between customer names and numbers.
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DIALBY NAME
ICM:1 U_SPD:2 S_SPD:3
2004
04/21
________________________
SUPPLIER A (2001)
SUPPLIER B (2002)
SUPPLIER C (2003)
SUPPLIER D (2004)
BACK NAME/TEL SEND
Fig.17
Fig.18

General Functions
7024LD User Guide | General Functions 19
Queuing for an Outside Line
1. If no external lines are available when you attempt
to make an outside line you will receive busy tone
and your display will appear as in Fig.19
2. Press or press under CALL BK
3. When a line becomes available your handset will
recall and your display will appear as in Fig.20
4. At this point, lift the receiver to get an outside line
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18 19 20 21 22 23 24
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________________________
CO LINE BUSY
QUEUING ([CALL BK])
CALLBK
2004
04/21
2004
04/21
Fig.19
Fig.20
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SUN MON TUE WED THU FRI SAT
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
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________________________
CO LINE BUSY
LINE 05 11:07 am
DND