
!"#!$%&'((')#*+,-./0#1./2#"34-/#
#
To#make#an#external#call#‐#
Dial#5%followed%by%the%number%required%
To#make#an#internal#call#‐#
Dial%extension%number%required%
Press%the%67)$8!%soft%key%then%use%the%9:;#▲<#9:;#▼%keys%to%scroll%&%=>%soft%key%
to%select%
Lift%handset%or%press%?@/+A/r%key%for%hands%free%functionality%
To#pick#up#a#call#in#your#group#‐#
Press%the%%$B>1%#soft%key%in%idle%state%
To#pick#up#an#out#of#group#call#‐##
Lift%handset,%dial%C#then%the%extension%number%you%want%to%pick%up%
Press%the%*:;-<?+D/%key%and%your%call%will%hold%for%30%seconds%then%ring%back%
To#retrieve#a#held#call#‐# #
Press%the%E;+.F4,G#;4,/<;::@#A/H%
8,,:3,I/-#–%With%caller%on%the%phone,%press%J2+,.<%"K,%then%dial%the%extension%
number,%flex%key%or%external%number,%once%answered%announce%the%call,%and%hang%
up%to%transfer.%1,&+,,:3,I/-%–%With%caller%on%the%phone,%press%J2+,.<%"K,%then%
dial%the%extension%number,%flex%key%or%external%number%and%hang%up%to%transfer.%
$E#L3.H<M:#8,.N/2#O#%2/..#J2+,.<%"K#P300:,#0:#2/032,#0:#I+;;/2#:2#E;+.F4,G#
!4,/<!::@#A/H#4E#H:3#F+D/#:,/Q#
To#set#an#internal##call‐back#or#
leave#a#message#‐# #
Dial%extension%number,%if%engaged%press%%B8K%&=M#soft%button,%and%hang%up%for%
a%call‐back%or%press%K?"%soft%key%to%leave%a%voicemail%message%(only%if%user%has%
voicemail%set%up)%
With%Caller%on%the%phone%press%J2+,.<%"K%then%R(S%to%R(5#(there%are%8%default%
line%numbers).%This%will%hold%the%caller%in%the%system!
To#retrieve#a#parked#call##‐# #
Dial%the%relevant%Park%location%number%R(S&R(5%
Press%J2+,.<%"K%&%key%R,%then#S%for%Headset%use%or#T%for%SPK/Handset%use%
To#activate#do#not#disturb#‐# #
Press%)M)#key%‐%internal%callers%will%get%“):#M:0#)4.032P”%on%their%display%and%
your%phone%will%not%ring.%Press%)M)%again%to%turn%off%
To#divert#your#calls#‐# #
Press%?@/+A/2%key,%then%UV)#soft%key.%Then%press:%
1. To%divert%all%calls%immediately.%
2. To%divert%when%busy/engaged%on%a%call.%
3. To%divert%on%no%answer%after%15%seconds.%
4. To%divert%Busy%AND%No%answer%together.%
%
You%must%now%enter%the%location%you%want%to%divert%to%&%for%an%extension%or%group%
just%key%in%the%3%digit%number#&%for%a%number%from%your%speed%dial%list%press%?%77)#
soft%key#&%dial%short%code%&#for%a%number%that%is%not%saved%dial%5%then%the%full%
number%&%press%*:;-<?+D/Q#Your%forward%will%be%displayed%on%the%screen.#
To#cancel#your#divert#‐# #
Press%?@/+A/2%Key,%%UV)#soft%key,%then%W%
To#add#a#personal#speed#dial#‐#
Press%J2+,.<%"K%then%?@//-,%then%key%(S&S5#to%choose%the%desired%short%code,%
then%Key%5%+%the%telephone%number%&%press%*:;-<?+D/.%Next%enter%the%Name%
using%the%numbers%on%the%keypad%%/QG.%if%an%U%is%required,%Key%X%with%U#on%it%X%
times,#>%would%be%Y%twice%&%to%insert%a%space%press%the%9:;#▲%key%(max%12%
characters)%Press%*:;-<?+D/#again%to%store.#
Z:3#I+,#[:D/#0F/#I32.:2#3.4,G#the%9:;#▲<#9:;#▼%keys#\#-/;/0/#+#IF+2+I0/2#PH#
@2/..4,G#)M)#
To#dial#a#personal#speed#dial#‐#
If%you%know%the%Speed%bin%number%‐%Press#?@//-%then%&%the%number%e.g.%(S&S5%To%
select%by%name%‐%Press%?@//-#%then%?@//-#again%for%by%name%then%option#T%for%
@/2.:,+;#-42/I0:2H%&%scroll%through%using%the%9:;#▲<#9:;#▼%keys%
To#dial#a#system#speed#dial#‐# #
Press%?@//-#then%desired%short%code%(for%dial%by%name%see%additional%functions%
guide%for%more%detailed%instructions)%
To#change#display#contrast#‐##
With%the%handset%down%use%the%9:;#▲<#9:;#▼%keys%to%select%shade%
Press%J2+,.<%"K%then%SS%for%Internal%tones%or%ST%for%External%tones.%Key%S&'%to%
hear%the%tones%&%select%your%preferred%tone%by%pressing%*:;-<?+D/%
To#adjust#speaker#volume#‐# #
Press%?@/+A/2%then%9:;#▲<#9:;#▼%keys%:2%use%the%9:;#▲<#9:;#▼%keys%whilst%on%a%
call%
To#adjust#ringer#volume#‐# #
Whilst%the%phone%is%ringing,%adjust%using%the%9:;#▲<#9:;#▼%keys%
#
$E#H:3#2/]342/#+..4.0+,I/#@;/+./#I+;;#:32#?3@@:20#)/.A#:,#('((#(5T#'SRS#