LIBRATONE TRACK Air+ Instruction sheet

Libratone TRACK Air+
First aid for settings and troubleshooting
(Information regarding firmware update V111, 04/2020)
First use of TRACK Air+ (update firmware):
For the best product experience, Libratone recommends that you always update Libratone products
with the latest firmware. Updated firmware may be available for your new Libratone product. Please
follow the steps below to update the firmware.
1. Check whether your TRACK Air+ is running with the latest firmware update V111.
2. Go to „Settings“ in the Libratone App to check the current firmware of your TRACK Air+.
3. If firmware V111 is not installed on the TRACK Air+, check in the Libratone app on the start page
whether a red arrow appears in the TRACK Air+ product selection.

4. If so, tap this icon in the app to start the firmware update. Follow the instructions in the
Libratone app.
5. After the firmware update has been carried out, you can customise your TRACK Air+ in the
Libratone app (information on use can be found in the user manual or in the support area on
our website).
.
Other ways of troubleshooting with a hard reset or factory reset:
Hard reset (in order to fix possible battery issues)
1. Place the two TRACK Air+ earbuds in the charging case.
2. Hold down the multi-function button in the charging case and connect the charging case to a
power supply (important: the button must remain pressed while the charging case is connected to
the power).
3. The hard reset is now completed. TRACK Air+ is ready for use.
Factory reset (in order to solve possible connection issues)
1. Place the two TRACK Air+ earphones in the charging case.
2. Press the multi function buttom in the charging case twice. The second time you must press and
hold for at least 7 seconds (until the LED starts to blink continuously).
3. The blinking indicates that the factory settings have been reset. Now TRACK Air+ can be
connected to a device again.
Further help:
Please also try to connect TRACK Air+ to other smartphones or tablets to check if they experience
the same issue.
If you have any further questions, please contact Libratone customer support via
[e-mail]