liftup RAIZER User manual

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk
User Manual
RAIZER®
USER MANUAL –RAIZER®–EN VERSION 03.02

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
USER MANUAL –RAIZER –EN VERSION 03.02
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Contents
1. Foreword.........................................................................................................................................................4
1.1 Quick Guide ..............................................................................................................................................4
2. Type certificate ..............................................................................................................................................5
3. Terms of use...................................................................................................................................................6
4. Technical specifications................................................................................................................................7
4.1 Specifications:............................................................................................................................................7
5. Safety instructions.........................................................................................................................................8
5.1 Assembly ....................................................................................................................................................8
5.2 Avoiding personal injury.........................................................................................................................8
5.3 Overload ....................................................................................................................................................8
6. Personal safety ...............................................................................................................................................9
6.1 Avoiding personal injury.........................................................................................................................9
6.2 Seatbelt.......................................................................................................................................................9
6.3 Handling......................................................................................................................................................9
7. Functionality ................................................................................................................................................ 10
8. Prior to use.................................................................................................................................................. 11
9. Operation..................................................................................................................................................... 11
9.1 Assembly and use of the Raizer......................................................................................................... 11
9.2 Assembly of left-hand side.................................................................................................................. 12
9.3 Assembly of right-hand side ............................................................................................................... 13
9.4 Lifting the person.................................................................................................................................. 15
9.5 Operation of the Raizer by means of seat buttons ...................................................................... 16
9.6 Operation of the Raizer by means of remote control................................................................. 17
9.7 Pairing the remote control transmitter and receiver .................................................................. 18
10. Disassembly ................................................................................................................................................. 19
11. Charging of the Raizer .............................................................................................................................. 20
12. Maintenance................................................................................................................................................. 21
12.1 Cleaning................................................................................................................................................... 21
12.2 Mechanical maintenance...................................................................................................................... 21
12.3 Remote control ..................................................................................................................................... 21
13. Maintenance checklist ............................................................................................................................... 22
14. Service logbook .......................................................................................................................................... 24
15. Spare parts................................................................................................................................................... 25
16. Troubleshooting ......................................................................................................................................... 31

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER –EN VERSION 03.02
17. Electrical diagram........................................................................................................................................ 32
18. Disposal ........................................................................................................................................................ 33
19. Right of complaint...................................................................................................................................... 33
August 2021

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
USER MANUAL –RAIZER –EN VERSION 03.02
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1. Foreword
Congratulations on purchasing your new Raizer.
This is an original user manual for your new Raizer.
NB: It is important to read this manual before using
the Raizer.
The Raizer is a battery-powered mobile lifting chair
which raises a fallen person up to an almost standing
position in a few minutes. It can be operated by only
a single assistant and requires no physical input from
the assistant aside from a helping hand.
The Raizer is simple to operate by means of the
control panel mounted on the side of the seat, or via
a remote control*.
*Supplementary equipment
1.1 Quick Guide
There is a supplementary Quick Guide in the pocket of the
carrying bag.
You can store this user manual in the same place.
Scan to retrieve an extra Quick Guide

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USER MANUAL –RAIZER –EN VERSION 03.02
2. Type certificate
INSERT COPY OF CE-MARK
HERE

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USER MANUAL –RAIZER –EN VERSION 03.02
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3. Terms of use
The Raizer should only be used to bring a person lying on the floor to a seated or almost
standing position, who cannot do so by themselves. The person may then require relocation
from this position.
The max. load of the Raizer is 150kg with max. 1person at a time on the chair.
The max. load is also stated on the CE-mark on the rear of the seat. The Raizer can be used
approx. 40 times at full load on a full charge. A charger is included with your Raizer.
Read this user manual thoroughly before using the device.
The owner of the device is obliged to maintain it according to the
maintenance guide in section 13.
Lifting capacity: Max. 150 kg (330.7 lbs)
Do not push or transport the lifting chair while the person is sitting in it
Do not stand on the lifting chair
Do not use this device in or around water –see 13.1.
Read the user manual thoroughly before using this device.
Fasten the seatbelt before performing a lift
Disconnect and remove the charger before use
Do not dispose of batteries, electrical or electronic equipment with unsorted
household rubbish. When disposing of this device, ensure compliance with
local ordinances and regulations.

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USER MANUAL –RAIZER –EN VERSION 03.02
4. Technical specifications
Example:
4.1 Specifications:
Charger (2 pcs.): 12V. 90-264V
12 V car adapter
Battery: LiFePo4, 12V, 5AH
Number of lifts on a full charge: 40 with a max. load.
Approx. 100 with an average load.
Duty Cycle: 1 min. / 5 min.
Charging time: Max. 6 hours (230V charger)
Charging of depleted battery: 10–15 min = 1 lift
Dimensions (L x W x H): Standing 766 x 616 x 1150 mm
Lying 1291 x 616 x 262 mm
Weight: Seat 9kg. + legs and back rest 4kg. –total 13kg.
Lifting capacity: Max. 150kg.
Lifting time: 20-30 secs.
Noise level: < 70 dB A
Working temperature: +5ºC to +40ºC
Storage temperature: -25ºC to +70ºC
Water and dust: IP 42
Expected service life: > 5 years
Patented technology
Registered design
Right reserved to make technical modifications

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USER MANUAL –RAIZER –EN VERSION 03.02
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5. Safety instructions
5.1 Assembly
Correct assembling of legs and back rest: Incorrect assembling of legs and back rest:
Observe green marks on right-hand side
Observe red marks on left-hand side
5.2 Avoiding personal injury
Although the Raizer comes fitted with various safety features never use it if
unintended persons or animals are close by, as there may otherwise be a risk of
crushing. Never allow children to play with the Raizer.
5.3 Overload
In order to avoid damage to the device in the event of overload (max. 150kg), it is fitted with
an overload cutout, which when triggered halts the lifting chair and issues an audible alarm. In
the event of overload, run the chair down to the horizontal position/floor level.
With heavy loads on the Raizer, the chair may sink slowly if it is not in operation –this is
completely normal. For safety reasons the Raizer is designed to sink slowly under heavy loads.
This has been introduced in order to avoid mechanical breakage in the event of overload.
Red = left-hand side
Green =
right-hand side

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USER MANUAL –RAIZER –EN VERSION 03.02
6. Personal safety
6.1 Avoiding personal injury
1. To avoid personal injury, it is NOT permitted to use the lifting chair when someone or
something is at risk of being injured by crushing, cutting, falling, slipping, or similar.
2. It is important that the assistant ensures that the chair can move without putting anyone
or anything at risk.
3. Be extra careful when there are children and physically or mentally challenged people on
or near the chair, as these groups cannot always be expected to be able to foresee the
possible consequences of its movements.
4. Never load more on the chair than the 150kg stated on the loading sign as the maximum
load.
5. DO NOT use the lifting chair until the person is secured with the seat-fitted seatbelt.
6.2 Seatbelt
6. The seat is fitted with a seatbelt to secure the person using the chair.
7. DO NOT use the chair until this person is secured with the seatbelt around their hips.
After assembly of the Raizer under the person on the floor, fasten and
click the seatbelt around the hips.
6.3 Handling
The Raizer will normally be supplied by your dealer. The chair is ready for use upon delivery.
The Raizer can be transported in the 2 supplied bags. One is a case for the seat itself. The seat
is carried by the turquoise handgrip.
The back rest and legs are carried in the bags using carrying straps for hand or back (long strap
for shoulders, or two straps as a backpack).

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Do not subject the Raizer to severe knocks or blows as this can affect product functionality.
Keep the accompanying remote control* dry and do not subject it to severe blows, such as by
throwing it or dropping it, etc. Cleaning may only be done using a well-wrung cloth.
Never use a high-pressure jet or running water to rinse the chair, as this can damage the
product.
*Supplementary equipment
7. Functionality
The Raizer is a battery-powered mobile lifting chair which raises a fallen person up to an
almost standing position in a few minutes. It can be operated by only a single assistant and
requires no physical effort from the assistant aside from a helping hand.
It works by the assistant assembling the Raizer around the fallen person and is operated by
using the button panel on the seat or by means of the remote control*. The assistant can raise
the fallen person to a sitting or almost standing position ready for relocation.
To use the Raizer, hold down the button for the entire lift. The lifting will stop if the button is
released.

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USER MANUAL –RAIZER –EN VERSION 03.02
8. Prior to use
NB: Ensure that the Raizer is always fully charged. 2 chargers are supplied with the device, and
we recommend that the Raizer always be charged and ready for use. You should check
the Raizer for power at least once every 6 months and recharge if necessary. See also
section 12.
The Raizer can be stored wherever desired. However, lifting speed will be reduced if the
battery temperature falls below 0ºC. In practice, though, even if stored in a vehicle in a severe
frost (-15ºC), if charged, the Raizer will always be able to perform its task.
*Supplementary equipment
9. Operation
9.1 Assembly and use of the Raizer
1. Ensure that the Raizer is fully charged
before use.
To turn it on, press the up or down
buttons on the side of the Raizer.
A steady green LED indicates a fully
charged battery.
2. Arrival and approach
3. Place the seat on the floor by the
person's side.
Lift the thighs to an angled position.
Carefully push the seat in under the
thighs.

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9.2 Assembly of left-hand side
Items for assembly on the left-hand side are marked with a red circle.
1. Turn the person’s shoulder by a careful
push of the elbow.
Carefully push the back rest (marked red
for left-hand side) in under the person’s
shoulder.
2. Slide the back rest in and click into place
in the seat.
If necessary, place a foot in front of the
seat to prevent it from moving forward.
3. Push the rear leg (marked red for left-
hand side) onto the shaft and click into
place.
4. Slide the front leg (marked red for left-
hand side) into the seat and click it into in
place.
Note
The snap-lock must face outwards.

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USER MANUAL –RAIZER –EN VERSION 03.02
9.3 Assembly of right-hand side
Items for assembly on the left-hand side are marked with a green circle.
1. Carefully turn the person’s shoulder by a
push of the elbow.
Carefully push the back rest (marked
green for right-hand side) in under the
person’s shoulder.
2. Slide the back rest in and click into place
in the seat.
If necessary, place a foot in front of the
seat to prevent it from moving forward.
3. Push the rear leg (marked green for
right-hand side) onto the shaft and click
into place.
Note
Right-hand and left-hand rear legs are
mounted on the drive shaft so they are
parallel, i.e. in the same position as the
opposite side.
4. Slide the front leg (marked green for
right-hand side) into the seat and click it
in place.
Note
The snap-lock must face outwards.
Only raise the chair when you are sure that the person’s feet, arms, hands or other
body parts are not at risk of being struck or run over by the action of the chair!

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The rear legs
The rear legs are fitted horizontally and lie
just above the floor along the shoulder (as in
the illustration). Should this not be the case,
be careful to fit both rear legs in parallel.
Be aware of the positioning of the shoulders
and make sure that the arms are crossed
upon the chest, due to the fact that the rear
legs move down towards the floor as soon as
the up button is pressed. This may put the
person’s shoulders and arms at risk of injury if
not positioned correctly.
The front legs
Ensure that the person’s legs are together and
their feet/legs are not at risk of getting in
under a front leg when the chair is raised, as
the front legs move toward the floor before
the chair begins to lift its user.

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USER MANUAL –RAIZER –EN VERSION 03.02
9.4 Lifting the person
1. After assembly of the Raizer under the
fallen person, wrap and click the seatbelt
around the hips.
The Raizer is now ready for the lift.
2. Support the person’s neck with one hand.
Press the “up arrow” on the side
panel or remote control*
The Raizer can be operated from
either side.
3. Keep pressing the “up arrow” until
the person has reached the
required position.
4. The Raizer will automatically stop when
the person is in a sitting position.
Note
The Raizer is prevented from moving too
far up and will stop automatically in the
top position, whereupon a long beep will
be emitted.
5. Run the Raizer down to a horizontal
position and disassemble.
The disassembly of the Raizer is described
in section 10.
*Supplementary equipment

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USER MANUAL –RAIZER –EN VERSION 03.02
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9.5 Operation of the Raizer by means of seat buttons
1. The rotating legs must be fitted correctly
before the Raizer can operate. The green
LED will be lit when the device is ready
for use. (see items 10.2 and 10.3).
Operate the Raizer with a continuous
press of the “up arrow” or “down arrow”
buttons.
The Raizer will switch off automatically
after not being used for 10 minutes (it will
emit a long beep before powering down).
Operate the Raizer by continuously
pressing one of up/down arrows on the
side of the chair.
2. Press here (arrow up) to drive the lifting
chair upwards.
It will only run for as long as the button is
activated.
Chair up
Løftestol ned
Battery status
Charger status
Ready for use
Chair down
STOP button

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USER MANUAL –RAIZER –EN VERSION 03.02
3. Press here (arrow down) to drive the
Raizer downwards.
It will only run for as long as the button is
activated.
4. Press the stop button to deactivate the
Raizer. All movement functions will be
turned off.
Turn the stop button in the direction of
the arrows to reactivate the device.
5. The LED will be lit green when the device
is more than 20% charged up.
Note
During operation with a load the LED can
change to red –this is normal.
6. The LED will be lit red to indicate a
battery capacity of below 10%.
In this state a max. of 0-5 lifts is left in the
battery. You should/must recharge the
Raizer (see section 11).
9.6 Operation of the Raizer by means of remote control
1. Press here (arrow up) to drive the chair
upwards. It will only run for as long as the
button is activated.
Note
In order to operate the remote control*,
the Raizer must be turned on (by a light
press of the up/down arrows on the side
of the chair).
2. Press here (arrow down) to drive the
chair downwards. It will only run for as
long as the button is activated.
* Supplementary equipment

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9.7 Pairing the remote control transmitter and receiver
How to reset transmitter and receiver:
To reset a remote control* so it is no longer associated with the Raizer, do as follows:
1. Press the UP (↑) and DOWN (↓) buttons on the remote control* at the same time and
hold them down for approx. 5 seconds until the control LED on the remote control*
begins to flash slowly. The remote control is now in installation mode for 2 minutes.
2. Perform the following within the 2 minutes:
Press: UP(↑), UP(↑), DOWN(↓), DOWN(↓), UP(↑), DOWN(↓), UP(↑), DOWN(↓)
When the control LED starts to flash quickly, the remote control* is no longer associated
with the Raizer.
Pairing of extra remote control*
1. Ensure that there is power to the Raizer.
2. The Raizer must be switched off
The device will switch off automatically after 10 minutes without use (it will emit a long
beep before powering down).
3. Press the UP (↑) and DOWN (↓) buttons on the remote control* at the same time and
hold them down for approx. 5 seconds until the control LED on the remote control*
begins to flash slowly. The remote control* is now in installation mode for 2 minutes.
4. Within these 2 minutes, switch on the lifting chair you require associated with the remote
control*by pressing the up/down arrows simultaneously on the side of the chair.
The control LED on the remote control* is associated with the lifting chair when it stops
flashing.
5. Test the system so as to ensure the pairing has been performed correctly; if not, repeat 1-
5 above.
*Supplementary equipment

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USER MANUAL –RAIZER –EN VERSION 03.02
10. Disassembly
1. Run the Raizer into a horizontal position
and disassemble.
2. Put all parts into the carrying bags.

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11. Charging of the Raizer
1. The LED will be lit red to indicate a
battery capacity of below 10%.
Note
This will only light when the chair is
powered on.
2. The charger socket is located below the
handgrip of the seat.
3. Connect a 220 VAC charger to the
socket on the Raizer.
4. Or connect a 12 VDC charger to the
socket on the Raizer.
5. The LED will be lit yellow to indicate
charging.
6. A green LED indicates a fully charged
battery.