liftup AssiStep User manual

INSTALLATION
MANUAL
Version 1 - 2017

The AssiStep is developed by AssiTech AS, and is CE-certified
according to the Medical Device Directive 93/42/EEC. In your
specific country, the installation of the AssiStep is performed
by the AssiStep distributor, or through one of it’s partners. Any
installation, service or disassembly of the AssiStep should
only be done by personnel given specific approval or certifica-
tion by the AssiStep distributor.
This installation guide is developed only for certified install-
ers that have undergone necessary training procedures. The
method of installation described in this guide shall always be
followed during installation of the AssiStep. The guide also
describes the AssiStep and its containing parts.
Declaration of responsibility
Any damages or mistakes resulting from not adhering
to these installation guidelines, will not be accounted for
by AssiTech AS. The Installing part should make sure all
safety demands regarding installation of the AssiStep is
met. Safety requirements and specifications that have to
be met, are indicated with the IMPORTANT triangle shown
below.. AssiTech will not take responsibility for any insecure
installations performed by the Installing part.
AssiTech AS will only be responsible for the product when
all product components are delivered by AssiTech AS. Fixing
means and tools are not delivered by AssiTech AS, but only
the fixing means described in the guide should be used.
Always wear protective safety goggles when handling,
cutting, drilling or attaching materials. If installation of the
product is not in accordance with the demands of this guide,
or the product is used for other purposes than described in the
User Manual, the product will no longer be in accordance with
the Medical Device Directive 93/42/EEC.
The AssiStep product is designed to carry users of up to
120 kg, providing that the product is correctly and properly
secured to the building, and that the building can handle such
forces. The Installer is responsible for properly securing the
AssiStep to the wall or similar construction, and should take
proper security measures if the building is in such a state that
proper securing is difficult. To ensure this, a safety test must
be performed as described in chapter 11.
The structure of this Installation manual
The Installation manual is divided into preface, 12 chapters
and 2 appendices. The preface consists of information needed
before the installation. It starts with a general description of
the AssiStep, for whom it should be used, and where it should
be installed. It is important to check the demands that should
be fulfilled before installation.
USE OF THIS GUIDE
Chapter 1-12 contains the process of the installation itself,
where preparations and the steps for installing the AssiStep
are described. As there are a large variety of stairs and
situations, the installation processes described in this
guide is generalized. For the security of the installation, it is
therefore important to ensure the most important steps of the
installation process, properly pointed out in this guide with
icons below, so these are always met, regardless of individual
adaptations that may have to be done.
In the appendices the necessary tools and fixing means for
installation are described to ensure a functional and safe
installation, and an explanation to the different parts of the
product and technical specifications are given.
Technical support
Contact the distributor for the given country or area.
Or AssiTech AS (For assistance in English or Scandinavian
languages only): [e-mail], [phone]
Opening hours: Monday – Friday, 08.00 – 16.00, CET.
Icons
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IMPORTANT: When especially important security
information needs to be addressed. This information is
especially important to address during installation.
TIPS: The icon indicates that the text can give good practical
tips to simplify the process
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WEIGHT/FORCE REQUIREMENTS: Indicates that there are
specific requirements that have to be met to ensure that the
installation can handle a certain force.
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DOCUMENTATION: When specific measurements and
dimensions are given, that have to be followed during the
installation.
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ABOVE EXISTING HANDRAIL: These steps are to be
followed when installing the AssiStep above an existing
handrail.
AS ONLY HANDRAIL: These steps are to be followed when
installing the AssiStep in a normal height, as the only
handrail.
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NEXT STEP: When an installation step is performed, this
information will guide you to the next step.

Installation process
No matter where the AssiStep is to be installed, the steps
of the installation are the same, however the order of the
steps might vary depending on the type of stairs where it is
installed. In this guide, a general explanation of each step is
offered, and a guide to the order of the separate steps of the
installation is given. The geometry of the stairs will vary and
the installer is therefore responsible for choosing the proper
order of the installation process, and to know what individual
adaptions to perform during the installation.
The stairs where the AssiStep can be installed:
00
01
02
.1
.2
03
.1
.2
.3
.4
.5
04
.1
.2
.3
05
.1
.2
.3
06
.1
.2
07
.1
.2
.3
.4
.5
.6
08
09
10
11
12
13
14
About AssiStep
Before the installation
Determine height of the rail
Above an existing handrail
As only handrail
Marking and starting point for:
Straight stairs
Stair with landing – L-shaped
Stair with landing – U-shaped
L-Shaped winder staircase
U-Shaped winder staircase
Rail bends, bottom of the stairs
Finishing the bottom of the stairs
Assembling bottom bend module
Bottom bend on landing
Rail bends, top of the stairs
Finishing the top of the stairs
Assembling top bend module
Top bend on landing
Straight rails
Assembling
Measuring and cutting
Backboard
Measuring and installing straight backboard
Finishing top and bottom w/Bend backboard
Finishing top and bottom w/straight backboard
Installing the AssiStep on the backboard
Extend the backboard out from the wall
Top or bottom finish using metal post
Attaching end pieces
Tooth plastic strip
Mounting handle and rolling module
Functional inspection of the AssiStep
Instructing the user
Appendix 1: Tools and fixing
Appendix 2: Part specification
STRAIGHT STAIR: Icon for installation in straight stairs
L-SHAPED STAIR WITH LANDING: Icon for installation in
an L-shaped stair with landing.
U-SHAPED STAIR WITH LANDING: Icon for installation
in a U-shaped stair with landing.
L-SHAPED WINDER STAIRS: Icon for installation in an
L-shaped winder staircase.
U-SHAPED WINDER STAIRS: Icon for installation in a
U-shaped winder staircase.
In each chapter the prosess is given with numbered steps that
must be followed. Each step is described with an illustration
and a short text.
01
02
3.1
3.2
3.3
3.4
3.5
04
05
06
07
08
10
11
12
13
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12
22
26
30
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41
42
43
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48
51
Installation manual - Page 3

ABOUT ASSISTEP
00
The AssiStep is a stair climbing aid, giving its users increased
support and safety when climbing stairs. It consists of a
rail that is installed along the wall, and a handle module
that slides and locks along the rails. The handle extends
horizontally out from the wall, and gives support in two
different heights, so it is easy to use both when ascending and
descending the stairs.
When climbing up the stairs, it is sufficient only to slide the
handle upwards. When the handle is pulled downwards, the
handle locks. On the way down the stairs, you can lift the
handle slightly to free the lock, rotating it around the handrail,
and slide the handle in front of you. If you release the handle
or put weight on it, it will lock. It is easy to use, and will in a
simple way give users a good extra support and safety to
climb the stairs. The AssiStep is developed for use by people
with mobility issues and in all ages.
Typical user groups:
• People that use it as part of a rehabilitation program
• Users with lowered stability or with periodic dizziness
• Users with neurological illnesses, such as Multiple
Sclerosis (MS) or Parkinson’s disease
• Cancer patients or other patients with reduced muscle
function
• People that have had recent accidents or surgeries
• Stroke patients
• Frail elderly users
The AssiStep is developed to be:
Safe
The AssiStep gives a good support both when ascending
and descending the stairs, and increases the users’ sense of
safety. If the user should lose his/her stability, the handle will
offer a good support to prevent an accident.
Discrete
The AssiStep uses no more space along the stairs than
a normal handrail, as the handle can be folded when the
product is not in use.
Simple to use
The AssiStep is developed to be as simple to use as a walker/
rollator. It is simple to slide the handle along the stairs, and it
will automatically lock when force is applied to it.
Flexible
The AssiStep modular system is developed to allow for
installation in both straight stairs, winder stairs and stairs with
landings.

Installation manual - Page 5

Main parts
1. Assembled module for landings
2. Handrail
3. Aluminium rail
4. Wall bracket
5. Bend module top
6. Bend module bottom
7. End pieces
8. Tooth plastic strips
9. Rolling module
10. Handle
The AssiStep is a modular set consisting of modules of
straight lengths and bent modules, all featuring a handrail
and a aluminium rail. The wall bracket connects the rails
and attaches them to the wall. As the AssiStep consists of
modules, it will be simple to adapt the product to the stairs
during the installation, so the user doesn’t have to wait for the
rails to be manufactured to tto fit their stairs. You will find an
overview of all the parts in appendix 2.
Only the length of the straight rails that can be adapted during
the installation. The other parts are standard parts coming in
predetermined angles.
Tooth plastic strips is placed inside the aluminium rail, and
contributes to the mechanism locking the rolling module and
handle, preventing falls. The rolling module rolls along the
handrail, and slides along the aluminium rail. It consists of
a spring-enabled locking tooth, locking to the tooth plastic
strips, and a folding mechanism enabling folding the handle
to the side. The handle does not come attached to the rolling
module, and needs to be correctly mounted into the rolling
module during the installation
The AssiStep can be installed both in users’ homes and in
institutions. The height of the rails and how the handle is
placed on the rolling module needs to be fitted to the location
and the user who will use the product. More information about
how to ensure this is given in chapter 01.
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Maximal user weight 120 kg / 264 lbs
Recommended user
height
120-200 cm
Cleaning Use normal soap, water and
a soft cleaning cloth. Do not
use solvents, high-pressure
water or any other cleaning
methods that could harm
the product.
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1
2
3
4
5
6
7
8
910

Walls where the AssiStep can be installed
What type of fixing and tools that are needed for the different
walls are given i appendix 1.
Concrete
Brick wall
Wood panel with studs
Drywall / wood plates with studs
Lightweight concrete or other
materials with low compression
strength
Technical information
Measurements of the AssiStep (mm)
Width of the handle when in use 55,2 cm (57,2 cm with backboard)
Width of the handle when folded 18,4 cm (20,4 cm with backboard)
Diameter of handrail 42,4 mm (Standard handrail)
Height difference between handles 29,5 cm
Weight handle and rolling module 3,5 kg
Materials Aluminium, stainless steel, ABS and
POM plastic
Operational temperature 5 – 30 degrees Celsius
Temperature during transport 0 – 40 degrees Celsius
Temperatur under transport 0 - 40 grader celsius
2. Handle when
folded, front view
3. Handle when in
use, side view
1. Handle when in use, front view
Installation manual - Page 7

BEFORE INSTALLATION
Before travelling to the installation location, it is important to read information about the stairs provided by distribu-
tor, and make sure that necessary parts and tools are functional and brought for installation. The information given
shows how the AssiStep is to be installed, and what tool and fixing means are required for the installation.
TYPE TRAPP: 180-graderstrapp med repo. 90-graderssvinger skal monteres på repóet. Trappen er i overkant av 31 grader mens de avbuede
modulene i topp / bunn av trappene og repoet er 33 grader. Skinnesystemet på repoet må monteres helt plant (0 grader), noe som
gjør at
skinnesystemet vil vinkles ca 2 grader ulikt sammenlignet med trappens stigning.
Ingrid Lonar (980 38 021) vil bli med på installasjonen. Det er viktig at alt nødvendig installasjonsverktøy er kjøpt inn i forkant av installasjonen - se
liste nedenfor.
INSTALLASJONSTID: Ca 6 timer pluss kjøring.
INSTALLASJONSUTSTYR:
INSTALLASJONS INFORMASJON
SO-00000065PAKKSEDDEL NR.
29/11/2016DATO:
Hepro NyhavnaLAGER
AssiTech AS
Olav Tryggvasons gate 30
7011
Trondheim
INSTALLATØR
Norway
www.assistep.no
SELGER
REF. ASSITECH
DATO & TID
ADRESSE
KONTAKTPERSON
Jo Inge Syndtangen
Ingrid Lonar
[email protected]
[phone]
[email protected]
Ta kontakt ved ankomst, for å
bli vist til riktig trapp
DELER TIL INSTALLASJON
LokasjonEnhetAntallBeskrivelseArtikkel nr.Nr.
PCS1.00
Rullemodul og håndtak venstre side,
Standard farge (Grå)
102031
L350110 - Øvre skinne - rett lengde (10.0000)
L350115 - Nedre skinne - rett lengde (10.0000)
L350120 - Taggrekke (30.0000)
L350102 - Veggfeste (10.0000)
PCS10.00Skinner, rette, 1 m101012
L350113 - Øvre skinne - 33 grader bue topp (2.0000)
L350117 - Nedre skinne - 33 grader bue topp (2.0000)
L350120 - Taggrekke (2.0000)
L350102 - Veggfeste (2.0000)
PCS2.00Skinner, 33 grader (Topp av trapp)101023
L350111 - Øvre skinne - 33 grader bue bunn (2.0000)
L350116 - Nedre skinne - 33 grader bue bunn (2.0000)
L350120 - Taggrekke (3.0000)
L350102 - Veggfeste (2.0000)
PCS2.00Skinner, 33 grader (Bunn av trapp)101034
PCS2.00Skinner, 90 grader repó101045
L350102 - Veggfeste (2.0000)
L350121 - Øvre skinne - rør til endestykke (2.0000)
L350122 - Nedre skinne - endestykke (2.0000)
141 40x037DG52 - DG-skrue 40x37/12 WN1552 STEEL ZN (endestykke lang) (2.0000)
141 40x020T53Z - DG -skrue 40x 20 WN 1553 STEEL SINC BLAU (endestykke kort) (2.0000)
Endelokk for rør Ø42,4x2mm - Artikkel nr: 13.5732.242.12 (2.0000)
PCS2.00Endestykker (øvre og nedre skinne)101056
PCS1.00Installasjon, AssiStepINST7
INFORMASJON
Rolling module and handle are given, either left or right,
describing whether the AssiStep is to be installed on the left or
right side of the stairs, when you stand in the bottom the stairs
and look upwards.
It is important to read closely the given angle of the helix
and bend modules. These measures show you an estimated
angle of the resulting installation.
In the information box, information about the stair in question
is given, the material of the wall is shown, and other relevant
info and/or tips are shown.
01
Address, contact person, date and time for the installation is
given.
Information sent to the installer, which needs to be reviewed
before travelling to the location:
1. Number of modules and parts that are necessary
2. The type of wall and which side of the stairs where the
AssiStep is to be installed
3. The angle of the top and bottom bends, as well as any
helix or landing modules to be used.
4. If the existing handrail is to be kept or removed
5. If there are any obstacles in the stairs that have to be
addressed.
An example and explanation of the information document that
will be provided:
Review installation information
1.

Make sure to always bring the necessary amount of fixing
means, and the proper tools. Look in appendix 1 to see
the type of tools and fixing means that are recommended.
Estimate the right amount of fixing means, and always make
sure to bring some extra. For one wall bracket, there are 4
fixation points.
The thickness of the wall can vary and it could be difficult to
find the wall studs as desired. A range of screws in different
lengths and sizes as shown in attachement 1 will be required.
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There are a wide variety of stairs, and adaptions may have to
be done on-site, while still complying to the steps of the user
manual. However, there are two important points that always
have to be in focus. These are:
1:
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Installation of the AssiStep should happen according to the
AssiTech AS installation procedure, described in this guide.
When all the chapters and steps in the installation procedure
are finished, follow the completion procedure given by the
distributor.
• The railings should always be installed by personell
certified by Company.
• The AssiStep should never be installed in walls that don’t
comply with the demands for pull force as described in
this installation guide
• It is recommended that the system be controlled every
two years after initial installation.
• The product should be properly labelled with the
maximum user weight (120 kgs/264 lbs)
• Parts of the product that are associated with finger trap
dangers should be properly labelled, as specified in this
installation guide.
• In case of any suspected errors or danger with the railing
or handle module, please contact Company.
It might arise that the wall is not the same material
as specified. We therefore recommend bringing
both fixing means and tools for fixing in brick wall/
concrete as well as for wood/drywall
Tools and fixing means Important points
Safety requirements
There should be no gap in the joints between railings and wall
brackets, and within the given tolerances above. The most
important part, is the gap between the steel handrail and the
wall bracket. Also, there should be no sharp edges on neither
the steel handrail nor the aluminium rail, that could harm
anyone using the handrail or that could increase the wear on
the rolling module.
2:
2 mm
1 mm
The AssiStep is not only an assistance, but also a discrete
addition to the home. It is important to keep the product intact,
without damages or visible scratches to the parts. This should
be taken into account when transporting and handling the
parts, and when installing the product – to ensure that visible
marks are few. A good looking installation helps associating
the AssiStep with a hight quality delivery.
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2. 4.
3.
Installation manual - Page 9

Normally, the existing handrails should be removed before installing the AssiStep. However, in some
places, like public institutions, the customer wants to keep the existing handrail. The process of doing this
is equal for the different stairs, it is only the height of the handle which is adapted to account for this.
L350100a_bue inn og ut av trapp 2_1
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DATE
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FINISH:
UNLESS OTHERWISE SPECIFIED:
DIMENSIONS ARE IN MILLIMETERS
SURFACE FINISH:
TOLERANCES:
LINEAR:
ANGULAR:
Q.A
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It is important to get a sufficient distance between the existing
handrail and the AssiStep, so the existing handrail can still be
properly used. It should be about 5 cm distance between the
bottom of the backboard or the bottom of the wall bracket,
and the top of the existing handrail. Check the angle of the
existing handrail throughout the stairs – for straight stairs, this
is the angle that should be used when installing the AssiStep.
When starting the installation (Chapter 03), you should test
that the existing handrail could still be used while holding
a wall bracket in the desired installation height. The height
should be adjusted if using the existing handrail seems diffi-
cult. When this is done, mark the height of the top screw hole
of the wall bracket.
For winder stairs or stairs with landings, the desired height
should be marked through the whole stairs (see Chapter 03
for the desired stair type). As the angles of the top and bottom
bends and helix/landing modules are fixed, one has to check
that the rails do not come to close to the existing handrail at
any point in the stairs. If this could be an issue set the mark,
as described in step 1, where the closest spot between the
existing handrail and the AssiStep railings will be.
Where the landing also has a handrail, make sure that the
distances between the AssiStep rail and the existing rail are
the same both in the landings as well as along the stairs.
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When the height of the AssiStep installation is deci-
ded, move along in this Guide to the correct type of
stairs in Chapter 03 to begin the installation process.
Remember that the height of the handle must be
mounted in a different position and height when
mounting AssiStep above the handrail as to moun-
ting AssiStep as the only handrail, se chapter 10 for
more information
HEIGHT ABOVE EXSISTING HANDRAIL
02.1
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For winder stairs or stairs with landing, check
that the AssiStep not will come to close too the
excisting handrail through the entire stairs.
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Angle on
bend module
5 cm
1. 2.