liftup HDN User manual

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: [email protected] | www.liftup.dk
User manual
HDN
USER MANUAL –HDN –EN VERSION 02.01

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
2
Contents
1. Foreword...................................................................................................................................................4
2. EU declaration of conformity...............................................................................................................5
3. Factory Acceptance Test (FAT)...........................................................................................................6
4. Terms of use.............................................................................................................................................7
5. Technical specifications..........................................................................................................................8
6. Safety instructions...................................................................................................................................9
6.1 Installation and maintenance ...........................................................................................................9
6.2 Unintended HDN lift movements .................................................................................................9
6.3 Lift movements...................................................................................................................................9
6.4 Overload of the lift............................................................................................................................9
6.5 Personal safety....................................................................................................................................9
6.6 Anti-crushing .....................................................................................................................................10
6.7 Avoid personal injury ......................................................................................................................10
6.8 Safety barriers...................................................................................................................................10
6.9 Automatic door................................................................................................................................11
6.10 Unlocking the door in case of emergency .................................................................................11
6.11 Handling..............................................................................................................................................11
7. Functioning..............................................................................................................................................12
8. Assembly .................................................................................................................................................12
9. Start-up....................................................................................................................................................12
10. Operating the lift...................................................................................................................................13
10.1 Daily use.............................................................................................................................................13
10.2 Operating the HDN lift from the UPPER level........................................................................13
10.3 Operating the HDN lift from the LOWER level .....................................................................13
10.4 Operating the HDN lift when the user is on it........................................................................14
11. Operation................................................................................................................................................14
12. Maintenance............................................................................................................................................15
12.1 Cleaning..............................................................................................................................................15
12.2 Mechanical maintenance.................................................................................................................15
12.3 Remote control ................................................................................................................................15
13. Pairing transmitter and receiver ........................................................................................................16
13.1 Remote control and receiver 2,4 GHz .......................................................................................16
13.2 Wireless call station and receiver 2,4 GHz ...............................................................................18

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
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14. Installation and handover.....................................................................................................................20
15. Maintenance checklist ..........................................................................................................................21
16. Service logbook .....................................................................................................................................23
17. Online service log (only certain countries).....................................................................................24
18. Spare parts and accessories................................................................................................................25
19. Disassembly ............................................................................................................................................25
20. Disposal ...................................................................................................................................................25
21. Right of complaint.................................................................................................................................25
August 2022

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
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1. Foreword
Congratulations on purchasing your new wheelchair lifting platform. This is an original user
manual for your new HDN lift.
It is important to read this manual before using the lifting platform
Set-up and installation MUST be undertaken by a qualified Liftup service technician, so as to
ensure correct assembly. Improper assembly can lead to unintended danger elements.
The HDN lift is an innovative lifting platform for wheelchair users. The solution sees elegant
design combined with a robust construction, which can be adapted to the environment. The
platform is space-saving, and so does not need room for long ramps or the like. The floor is
raised and lowered gently and elegantly, which gives wheelchair users and walking-impaired
access to two levels.
The lifting platform is operated easily via operating panels mounted on the wall, or by means of
a stylish remote control (optional equipment).
In this user manual “HDN lift” will be mentioned as “lift”.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
5
2. EU declaration of conformity
Manufacturer: Liftup A/S
Address: Hagensvej 21, DK-9530 Støvring, Denmark
Telephone no.: +45 9686 3020
hereby declares that:
Device: HDN lift
Hidden and lowerable lifting platform for wheelchair users and
walking-impaired
Year: 2012
conforms to the key health and safety requirements of the Machinery Directive
2006/42/EC
Additionally, the equipment is in compliance with relevant safety and health requirements in:
EMC Directive: 2014/30/EU
RoHS Directive: 2011/65/EU
Radio Equipment Directive 2014/53/EU (RED)
Relevant parts of the following were, for example, used in the assessment:
ISO 9386-1:2000 Power-operated lifting platforms for persons with impaired
mobility
DS/EN 60204-1 Safety of machinery –Electrical equipment of machines.
DS/EN 13849-1 and -2 Safety-related parts of control systems
Conforms with EU directive 2004/108/EU of 15th December 2004 on the approximation of the
laws of the Member States relating to Electromagnetic Compatibility.
CEO
Søren Elisiussen
Position
Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
Place
1 February 2022
Date
Signature

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
6
3. Factory Acceptance Test (FAT)

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
7
4. Terms of use
The HDN lift is solely for the use of wheelchair users or the walking-impaired. The max. load is
400 kg evenly distributed on the platform (max. 2 persons). The model type and max. load can
also be seen on the CE mark fitted internally on the safety plates.
Read this user manual thoroughly before using the lift
IMPORTANT! The platform must NOT be used for goods transport, including
loaded pallets or other types of heavy loads.
IMPORTANT! The owner of this lift is obliged to maintain it according to the
Maintenance Guide in section 12.
Do not dispose of batteries, electrical or electronic equipment with unsorted
household rubbish. When disposing of this device, ensure compliance with local
ordinances and regulations.
The maximum load is 400 kg evenly distributed on the
platform (max. 2 persons).
If the lift is accessible to the public, it is the responsibility of the owner to ensure that inspections
are performed in accordance with the legal provisions and at correct intervals, and that
necessary safety equipment is provided for.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
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5. Technical specifications
Specifications:
Power: 230V/50 Hz/min. 10A
Platform size: 1400 x 900/1000/1100 mm
Dead weight: 110 kg approx.
Pit depth: 350 mm
Lifting height: 0 –500 mm
Lifting capacity: 400 kg
Lifting speed: 20 mm/sec.
Noise level: < 70 dB
Approval: Machinery Directive 2006/42/EC
Duty cycle: 2 min. / 18 min
Ambient temperature: -25°C to +65°C
Full capacity: +5°C to +40°C

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
9
6. Safety instructions
6.1 Installation and maintenance
Do not attempt to install or maintain your HDN lift yourself. This MUST be undertaken by an
authorised* service technician. Do NOT remove the protection or safety plates, as this may
lead to personal injury.
*Has completed a Liftup product and service course.
6.2 Unintended HDN lift movements
If during the use of your HDN lift movement or action occurs which is not described in this
manual, stop the lifting platform and summon technical assistance.
If your HDN lift fails to move plane as a platform, a mechanical defect may have occurred –
summon technical assistance.
If the lifting platform does not stop respectively on the upper and lower levels level with the
floor, it may need calibration. Do this by moving the platform down to floor level and holding
down the down button for approx. 5 seconds. If the problem continues, call technical assistance.
6.3 Lift movements
The space under the lifting platform must be kept free of all objects that may impair the
platform’s downward movement. Otherwise the platform cannot be moved to the lowest level
and thus not be used as a wheelchair lifting platform. Under normal circumstances no objects
will be able to get under the platform, as access is completely barred. Should an object hinder
lift downward movement, the anti-crushing safety feature will be activated (see section 6.6).
6.4 Overload of the lift
In order to avoid material damage from overload (max. 400 kg evenly distributed on the
platform) your HDN lift is fitted with overload protection, which stops the platform in case of
overload. In such cases, move the platform down in order to exit it.
6.5 Personal safety
The HDN lift is fitted with various safety devices which ensure that the user and other persons
are not injured using the lifting platform.
WARNING! Although the lift comes fitted with various safety features never use it
if persons or animals are close by, as there may otherwise be a risk of crushing.
Never allow children to play with the lift.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
10
6.6 Anti-crushing
The HDN lift is fitted with safety plates on all
open sides, which protect people from
crushing. Do not remove these plates, as
personal injury may result.
NOTE:
The plates function as barriers, i.e. when the
lifting platform rises the plates will first move
100mm upward before the platform begins to
move.
6.7 Avoid personal injury
So as to avoid personal injury it is NOT permitted to use the HDN lift when someone or
something is at risk of being injured by crushing, cutting, falling, slipping or similar. It is important
that the operator ensures that the platform can move without putting anyone or anything at
risk.
Be extra careful when there are small children and disabled on or near the lifting platform, as
these groups cannot always be expected to be able to foresee the possible consequences of the
movement. Never try to load more on the lifting platform than stated on the load sign’s max.
load (400 kg.).
6.8 Safety barriers
When the HDN lift is moved upwards, the safety plates will first rise and lock before the lifting
platform begins to move. These plates are now acting as barriers.
When the lifting platform is moved downwards, the safety plates will automatically lower into
the lifting platform, and it can then be exited.
Plane floor,
ready for roll-on and roll-off
Safety plates in up position
Lift on upper level,
ready for roll-on and roll-off
Safety plates

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
11
6.9 Automatic door
If the HDN lift has been supplied with an automatic door (optional equipment), it will close
before the lift begins to move. The door will always be closed, when the lift is away from the
lower level.
Lower level
Upper level
6.10 Unlocking the door in case of emergency
In case of emergency/malfunction: Demount the glass.
6.11 Handling
The HDN lift is normally supplied by your dealer, who also takes care of installation. Do not try
to move the lifting platform manually, as this can lead to permanent injury. The product should
be moved and handled with suitable lifting equipment (pallet truck, roller plate or the like).
Do not subject the lifting platform to severe knocks as this can affect functionality.
Keep the supplied remote control (optional equipment) dry and do not subject it to severe
blows, such as by throwing it. Cleaning may only be done using a well-wrung cloth. Never use a
high-pressure jet or hose to rinse the lifting platform, as this can damage the product.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
12
7. Functioning
The HDN lift is a so-called “dead man operated” lifting platform, i.e. the buttons must be
depressed during the entire motion.
The platform works simply by the user calling it by pressing one of the buttons on the wall, or
by using the supplied remote control (optional equipment). When the user is on the lifting
platform this is operated from the panel by the platform, where one can choose to be conveyed
to the upper or lower level.
8. Assembly
The lifting platform must be installed by an authorised* service technician. Do not attempt to
transport or uninstall your HDN lift, or to repair it. This MUST be undertaken by an authorised*
service technician.
Improper assembly can pose risks for user personal safety. Liftup disclaims any liability if assembly
and installation are not performed by an authorised* service technician.
For more information or materials on assembly, contact your dealer:
(https://www.liftup.dk/en/distributors/#).
*Has completed a Liftup product and service course
(Denmark
only)
In Denmark, effective as of 30 June 2016 the Danish Working Environment
Authority has introduced new regulations for owners/users of elevators, lift products
etc. (Danish Working Environment Authority Executive Order 461 of 23 May 2016).
This is relevant for the number of preventative maintenance inspections and for the
statutory control of the erection of the product. In order to quality assure these
inspections, Liftup has developed and implemented an online service log which is
accessible for all our lift products. All inspections and controls in future must be
registered in this log (see section 17 for more details on the online service log).
9. Start-up
The HDN lift’s control unit should always be connected to a 230V socket and be switched on.
Normally the lift is in constant stand-by mode, i.e. it is ready for use as soon as one of the
operating buttons is pressed.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
13
10. Operating the lift
10.1 Daily use
The HDN lift is operated using the two operating panels respectively above and below the
platform, a button panel sited by the platform or by using the remote control (optional
equipment). The remote control replaces or supplements the operating panels.
Call lifting platform - up or down
Remote control (optional equipment)
10.2 Operating the HDN lift from the UPPER level
In order to call the HDN lift to the upper level,
press the arrow button (). Remember to
press the push button for the entire time, since
the platform will automatically stop when the
button is released.
The lifting platform starts by raising the safety
plates and then moves up to the upper level.
The platform stops automatically when it
reaches the upper level. Now the user can
enter or exit the lifting platform.
HDN lift ready for operation (upper level)
10.3 Operating the HDN lift from the LOWER level
In order to call the HDN lift to the lower level,
press the arrow button (). Remember to
press the push button for the entire time, since
the platform will automatically stop when the
button is released.
When the lower level has been reached, the
safety plates continue to drive down. When
the safety plates are completely down and
plane with the floor, the platform automatically
stops. Now the user can enter or exit the
lifting platform.
HDN lift ready for operation (lower level)

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
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10.4 Operating the HDN lift when the user is on it
To operate the lifting platform use the arrow buttons (/) sited by the platform or the
remote control (optional equipment).
-To raise the lifting platform, press the arrow button ()and hold it down until the platform
stops.
-To lower the platform, press the arrow button ()and hold it down until the platform
stops, and the safety plates are completely down.
11. Operation
Under normal operating conditions the lifting platform shall always be connected to 230V. The
platform is in standby-mode when it is not being used, and will always be ready for use as desired.
IMPORTANT! If you notice the lifting platform not working as expected or if it
stops after a few centimetres, technical problems may have arisen which require
remedial work by technically qualified personnel. Contact your dealer for further
help.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
15
12. Maintenance
12.1 Cleaning
General cleaning may only be done using a well-wrung cloth. Do NOT use a high-pressure jet
or rinse the HDN lift directly using a hose.
IMPORTANT! Do NOT use a high-pressure jet or rinse the lift directly using a
hose. Do not use aggressive cleaning agents or similar on the lift, and avoid salt or
sand coming into contact with the lift in connection with winter maintenance.
12.2 Mechanical maintenance
The mechanical maintenance of the lifting platform shall normally only be undertaken in
connection with the regular service inspection. This is to be undertaken by an authorised service
technician several times a year, depending on whether the platform is indoors or outdoors, cf.
section 15.
Should unexpected errors or jarring sounds occur, contact your dealer at once.
12.3 Remote control
A CR2032 battery is installed in the remote controls (optional equipment).
In order to ensure reliable function, swap the batteries every 2 years
DO NOT swallow coin cell batteries
Keep batteries out of reach of small children. Should a child swallow a battery,
consult a physician immediately
DO NOT put the battery in trash. When disposing, comply with local ordinances or
regulations
Swapping the battery in a handheld remote control
•Loosen the screw (Torx TX 6) on the rear of the remote
control
•Remove the back panel
•Swap the battery
•Refit the back panel and test

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
16
13. Pairing transmitter and receiver
13.1 Remote control and receiver 2,4 GHz
The transmitter and receiver must always be paired in order to work. This is normally done at
the factory or by an authorized* service technician. The receiver will not react to a transmitter
which is not paired with it. A receiver can be paired with up to 20 transmitters. A transmitter
can be paired with several receivers, if required.
*Has completed a Liftup product and service course.
Pairing remote control and receiver
1. To get access to the receiver (107500), the
top must be lifted off the lift (only a service
technician can get access to this). Then
demount the lid of the receiver box by
loosening the 4 screws.
2. Press briefly on ’Connect’ (1). When the
control LED begins to flash slowly, the
receiver is in installation mode for 2
minutes.
3. Press the UP (↑) and DOWN (↓) buttons
on the remote control at the same time
and hold them down for approx. 5 seconds
until the yellow control LED on the
remote control begins to flash slowly. The
remote control is now in installation mode
for 2 minutes. It must flash yellow (If the
LED flashes red, it is an 868 MHz remote
control and pairing is not possible).
Alternatively
Press ‘Connect’(S4), if the remote is open.
4. When the control LED on the remote
control stops flashing, it is paired with the
lift.
5. Test the system, to ensure the pairing has been performed correctly; if not, repeat 1-3
above. If you need to pair several remote controls to the receiver, repeat from step 2 above.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
17
To reset a remote control so that it is no longer paired with a particular lift, do as follows:
Resetting the transmitter
1. Press the UP (↑) and DOWN (↓) buttons at the same time and hold them down for approx.
5 seconds until the control LED on the remote control begins to flash slowly.
2. The remote control is now in installation mode for 2 minutes. Perform the following
sequence within the 2 minutes:
Press: UP(↑), UP(↑), DOWN(↓), DOWN(↓), UP(↑), DOWN(↓), UP(↑), DOWN(↓)
If successful, the LED will flash rapidly 10 times.
Alternatively:
Press the Reset (S5), if the remote is open.
Test the system, to ensure the reset has been performed correctly and the remote control is
no longer paired; if not, repeat steps 1-3 above.
Resetting the receiver
1. Press ‘Connect’ (1) on the receiver for
more than 10 seconds.
2. When the control LED begins to flash
rapidly 10 times, the receiver has been
reset.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
18
13.2 Wireless call station and receiver 2,4 GHz
The transmitter and receiver must always be paired in order to work. This is normally done at
the factory or, by an authorised* service technician. The receiver will not react to a transmitter
which is not paired with it. A receiver can be paired with up to 20 transmitters. A transmitter
can be paired with several receivers, if required.
*Has completed a Liftup product and service course.
Pairing remote control and receiver
1. To get access to the receiver (107500), the
top must be lifted off the lift (only a service
technician can get access to this). Then
demount the lid of the receiver box by
loosening the 4 screws.
2. Press briefly on ’Connect’ (1). When the
control LED begins to flash slowly, the
receiver is in installation mode for 2
minutes.
3. To get access to the print with the sender,
loosen 2 Torx screws and pull the top
cover down to separate it from the
counterpart.
4. The sender print is now visible. Press the
S4 briefly to pair it with the receiver (must
be done within 2 min.).
5. Test the system, to ensure the pairing has been performed correctly; if not, repeat 1-4
above.
6. If you need to pair several remote controls to the receiver, repeat step 2 above.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
19
To reset a call station so that it is no longer paired with a particular lift, do as follows:
Resetting the transmitter
1. Press the S4 on the transmitter for more than 10 seconds.
2. When the control LED begins to flash rapidly, the transmitter has been reset.
Resetting the receiver
1. Press the S4 on the receiver for more than 10 seconds (see photos in section 13.1).
2. When the control LED begins to flash rapidly, the receiver has been reset.

USER MANUAL –HDN –EN VERSION 02.01
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: +45 96 86 30 20 | M: s[email protected] | www.liftup.dk | CVR DK-1015 3964
20
14. Installation and handover
The form must be filled out upon installation:
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