Linde BOC Inogen One G3 Technical Document
Service provided by:
Portable concentrators
Equipment guide
3 The basics
4 Inogen One®G3 – Overview and
how to use
12 Inogen One®G5 – Overview and
how to use
18 Battery charging
19 Dos and don’ts
21 Alarms and warnings – Inogen One®G3
26 Alarms and warnings – Inogen One®G5
32 Troubleshooting
33 Cleaning and maintenance
34 Inogen One®G3 specifications
35 Inogen One®G5 specifications
The basicsContents
The air we breathe is made up of 21% oxygen, 78% nitrogen
and 1% other gases.
Your portable oxygen concentrator works by drawing in air and separating out oxygen from
other gases using a filter system. This filter traps some gases; but allows oxygen to pass
through. This oxygen, now up to 95% pure, is delivered to you via your nasal cannula to assist
in your breathing and ability to get out and about.
BOC Homecare hopes that your portable concentrator along with the support, training and
education we offer will benefit you and that, in turn, you will be able to get out and about as
much as possible so you can live life to the fullest.
02 03Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
04 05Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Inogen One®G3 device overview
Display
Flow control Alert/alarm light
Audible alarm button
Breath detection light
ON/OFF button
Display back
light button
ON/OFF button
Press button once to turn the device “ON”.Press and
hold for one second to turn the device “OFF”.
Audible alarm button
Pressing this button will toggle the Inogen One®G3’s
breath detection audible alert on and off. See page
22 for more information.
Flow control buttons
Use the flow control buttons (– or +) to change the
setting shown on the display. Depending on device
version, there are four or five settings
(1 to 4, or 1 to 5 pulsed).
Display backlight button
Push this button to turn on the display backlight for
better illumination of the device settings. The back-
light turns off again automatically after 10 seconds.
Display
This screen displays information regarding
flow setting, power status, battery life and
errors. In the picture to the right, the device
is at setting 4, with one hour and 26 minutes
of battery life remaining at this setting.
Indicator lights
A red light indicates a change in operating
status or a condition that may need a priority
response. A flashing light is a higher priority
than a solid light.
Audible signals
An audible signal (beep) indicates a change
in operating status or a condition that
may need a priority response (alarm).
More frequent beeps indicate higher
priority conditions.
06 07Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Inogen One®G3 filters and connections How to use the Inogen One®G3
Particle filters
Particle filters keep out dust, dirt and
large particles. They must be kept in place
during concentrator operation to keep input
air clean. Note: depending on device version,
the intake filters may be at the top or bottom
of the device. Please see the picture opposite.
Cannula fitting
Your high-flow nasal cannula connects
to this outlet for oxygen delivery.
Power input
Located at the top of the device to one side,
this is the connection for external power from
the AC power supply or DC power cable.
1. Device location
Place your Inogen One®G3 device in a
wellventilated location so the intake and
exhaust vents are clear and unobstructed
(the position of these can vary as pictured
alongside). The device should also be located
so auditory alarms can be heard.
2. Filters
Ensure both intake particle filters
(those with the blue plastic surround)
are clean and correctly installed.
3. Battery
Install the Inogen One®G3 battery by sliding
it into place at the bottom of the device
until an audible click is heard and the latch
securing the battery to the device returns to
the upper position.
Important: Please read the important safeguards in the
“Dos and don’ts” section and observe all warnings and
cautions in this guide. Follow all operating instructions.
If you have any questions or concerns please call BOC
immediately on 0800 136 603.
Exhaust
Exhaust
Intake
Intake
08 09Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
How to use the Inogen One®G3
4. Power sources (AC, DC, Battery)
The Inogen One®G3 portable concentrator
can operate from AC, DC or battery power,
with the detachable battery acting as a
secondary power supply in the event of
power loss (AC or DC). Therefore, when
operating the device from AC or DC power,
you should always keep a properly-inserted
battery in the unit. This will ensure
uninterrupted operation and continuous
oxygen production.
AC operation (mains)
Connect the AC power plug to mains power.
Then connect the AC power output plug into
the Inogen One®G3 device as shown below.
The LED on the power supply will illuminate
and a beep will sound from the concentrator.
7. Pulsed flow setting
When powered up, the Inogen One®G3
device retains the previous setting it was used
at. If you need to change this, use the “+”
or “–“ setting buttons to adjust to the
desired setting (1, 2, 3, 4 or 5 pulsed flow).
The current setting is viewed on the display.
Note: you should only use the device at the
setting prescribed by your clinician (or only
change as clinically instructed).
8. Oxygen delivery
Position the nasal cannula on your face with
the soft prongs sitting just inside your nostrils
and breathe through your nose. The Inogen
One®G3 device will sense the onset of
inhalation and deliver a pulse of oxygen when
you inhale through your nose. Thereafter,
the device senses each breath and delivers
oxygen every time you inhale through your
nose, even if your breathing rate changes.
Note: A green light will flash on the top of
the unit each time a breath is detected.
Make sure the nasal cannula is properly
aligned on your face and you are breathing
through your nose to trigger the device to
deliver pulses of oxygen.
9. Power OFF
When you are finished using the device,
press and hold the ON/OFF button for
approximately one second. Store the Inogen
One®G3 unit in a cool, dry location when
not in use.
Battery operation
To operate the device via its detachable
battery, install the battery by sliding it into
place at the bottom of the device until an
audible click is heard and the battery latch
returns to the upper position.
5. Connect nasal cannula
The oxygen outlet fitting is located at the top
of the device. Push your high-flow nasal
cannula tubing onto this, ensuring a good
seal and tight fit between the tubing and
oxygen outlet.
6. Turn on device
Turn the device on by pressing the ON/OFF
button. A single, short beep will sound after
the logo is displayed. The display will show the
selected flow setting and power condition.
Following this, the device takes up to 2 minutes
to warm up (longer if stored in a cold
environment). During this time, the oxygen
purity of the device is building to – but may
not reach – specification. You should therefore
leave the device to run for at least two minutes
prior to use.
DC operation (eg. car 12 volt)
Connect the DC power plug to a 12 volt car
power outlet or auxiliary DC power supply.
Then connect the DC power plug into the
Inogen One®G3 device as shown below.
Breath
detection
light
10 Portable concentrators. Equipment guide. 11Portable concentrators. Equipment guide.
Inogen One®G5 device overview
ON/OFF button
Press button once to turn the device “ON”. Press and
hold for one second to turn the device “OFF”.
Audible alarm button
Pressing this button will toggle the Inogen One®G5’s
breath detection audible alert on and off. See page
26 for more information.
Flow control buttons
Use the flow control buttons (– or +) to change the
setting shown on the display. There are six settings
from 1 to 6.
Backlight
A backlight display will illuminate the screen for 15
seconds when the on/off button is briefly pressed.
Display
This screen displays information regarding
flow setting, power status, battery life and
errors. Display appearance will vary.
Indicator lights
A green light indicates breath detection.
A yellow light indicates either a change in
operating status or a condition that may need
a response (alert). A flashing light is a higher
priority than non-flashing.
Audible signals
An audible signal (beep) indicates a change in
operating status or a condition that may need a
priority response (alarm). More frequent beeps
indicate higher priority conditions. The default
volume is is set at level 1 and can be adjusted
to higher settings but it cannot be silenced. If
power is lost, the audible signal remains set in
the user preferred adjusted setting.
12 13Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Backlit
display
Flow control buttons
Audible
alarm button
ON/OFF button
Inogen One®G5 filters and connections How to use the Inogen One®G5
1. Device location
Place your Inogen One®G5 device in a well
ventilated location so the intake and exhaust
vents are clear and unobstructed (the position
of these can vary as pictured alongside). The
device should also be located so auditory
alarms can be heard.
2. Filters
Air intake and exhaust must have clear access.
Locate the Inogen One®G5 in such a way that
any auditory alerts may be heard. Always
operate in an upright position.
Ensure particle filters are in place at both ends
of the device.
3. Battery
Install the Inogen One®G5 battery by sliding
it into place until the latch returns to the
upper position.
14 15Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Important: Please read the important safeguards in the
“Dos and don’ts” section and observe all warnings and
cautions in this guide. Follow all operating instructions.
If you have any questions or concerns please call BOC
immediately on 0800 136 603.
Intake
vent
Intake
vent
Power input
This is the connection for external power
from the AC power supply or DC power cable.
USB port
The USB port is for service use only and
should not be used by patients.
Particle filters
Particle filters keep out dust, dirt and large
particles. They must be kept in place during
concentrator operation to keep input air clean.
Cannula fitting
Your high-flow nasal cannula connects to
this outlet for oxygen delivery.
Intake
vent Intake
vent
Exhaust
vent
16 17Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
6. Turn on device
Turn on your Inogen One®G5 by pressing
the ON/OFF Button. A single short beep will
sound after the Inogen logo is displayed.
Please wait icon ( ) will appear while
the concentrator starts up. The display
will indicate the selected flow setting and
power condition. Following a brief start-up
sequence, a warm up period up to 2 minutes
will initiate. During this time period the
oxygen concentration is building to but may
not have reached specification. Additional
warm up time may be needed if your Inogen
One®G5 has been stored in extremely cold
temperatures.
7. Pulsed flow setting
When powered up, the Inogen One®G5
device retains the previous setting it was used
at. If you need to change this, use the “+”
or “–“ setting buttons to adjust to the
desired setting (1, 2, 3, 4, 5 or 6 pulsed flow).
The current setting is viewed on the display.
Note: you should only use the device at the
setting prescribed by your clinician (or only
change as clinically instructed).
8. Oxygen delivery
Position the nasal cannula on your face and
breathe through your nose. The Inogen One®
G5 will sense the onset of inhalation and
deliver a burst of oxygen at a precise time
when you inhale. The Inogen One®G5 will
sense each breath and continue to deliver
oxygen in this manner. As your breathing rate
changes, the Inogen One®G5 will sense these
changes and deliver oxygen only as you need
it. At times, if you inhale very quickly between
breaths the Inogen One®G5 may ignore
one of the breaths, giving the appearance
of a missed breath. This may be normal as
the Inogen One®G5 senses and monitors
the changes in your breathing pattern. The
Inogen One®G5 will normally sense the next
breath and deliver oxygen accordingly.
A green light will flash each time a breath is
detected. Make certain that the nasal cannula
is properly aligned on your face and you are
breathing through your nose.
9. Power OFF
When you are finished using the device,
press and hold the ON/OFF button for
approximately one second. Store the Inogen
One®G5 unit in a cool, dry location when not
in use.
DC operation (eg. car 12 volt)
Connect the DC power plug to a 12 volt car
power outlet or auxiliary DC power supply.
Then connect the DC power plug into the
Inogen One®G5.
5. Connect nasal cannula
The oxygen outlet fitting is located at the top
of the device. Push your high-flow nasal
cannula tubing onto this, ensuring a good
seal and tight fit between the tubing and
oxygen outlet.
4. Power sources (AC, DC, Battery)
The Inogen One®G5 portable concentrator
can operate from AC, DC or battery power,
with the detachable battery acting as a
secondary power supply in the event of power
loss (AC or DC). Therefore, when operating
the device from AC or DC power, you should
always keep a properly-inserted battery in the
unit. This will ensure uninterrupted operation
and continuous oxygen production.
It is important to regularly drain the battery
to 0%, and then fully recharge it: this helps
the battery maintain its full power capacity
for longer.
AC operation (mains)
Connect the AC power plug to mains power.
Then connect the AC power output plug into
the Inogen One®G5 device as shown below.
The LED on the power supply will illuminate
and a beep will sound from the concentrator.
18 19Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Battery charging Dos and don’ts
When out and about, your Inogen One®G3 or
G5 device operates from battery power which
will discharge over time. You therefore need
to monitor the device’s battery status and
keep it charged up as required (the device
display indicates the estimated remaining
percentage (%) or minutes of available use).
Ensure that you drain the battery down to
0% weekly, prior to recharging: this helps the
battery maintain its full power capacity for
longer, making it more reliable for you.
When the concentrator detects that battery
life is low (<10 mins remaining) a low priority
alert will sound. When the battery is empty,
the alert changes to a high priority. When
battery life is low, do one of the following:
• Plug the Inogen One®G3 or G5 into an AC
or DC power source using the AC power
supply or DC cable
• If you have a second battery, replace the
fully-drained battery with it after turning
off the Inogen One®G3 or G5 (by pressing
the ON/OFF button). To remove a battery,
press and hold the battery latch button
and slide the battery away from the
concentrator
• Once the battery is drained to 0%,
charge the battery or remove it from
the concentrator
Dos
• Always ensure you have access to a
power source to recharge your Inogen
One®G3 or G5 unit
• Always use only those power sources
(AC/DC) supplied with the device
• Always protect the battery and power
adapters from fluid spills or drips to avoid
possible shock hazards
• Always keep the Inogen One®G3 or G5
unit at least 10 feet/3.2 metres from hot,
sparking objects or naked sources of flame.
Don’ts
• Never block the air intake and exhausts on
the front of the Inogen One®G3 or G5 unit
• Never lie the unit on its side during
operation and do not cover with clothing
or other materials
• The Inogen One®G3 or G5 is not designed
or specified to be used in conjunction with
a humidifier, nebuliser or connected with
any other equipment.
• Never expose the unit to extremes of
temperature and do not store overnight
in a car at any time of year (the operating
temperature of the unit is 5°C to 40°C)
• Never use oil or grease near or with the
unit: a spontaneous and violent ignition
• If the Inogen One®G3 or G5 is being
powered by the AC power supply or
DC power, batteries will charge during
operation
• Note: leaving your Inogen One®G3 or G5
device plugged in past full charge will not
harm the concentrator or battery.
To ensure your battery is properly charging,
use the correct AC or DC power cables
and check that the display shows a battery
charging symbol (see example on page 21
for G3 or page 26 for G5). To take care of
your device, only use Inogen One®G3 or G5
batteries as supplied by BOC, your home
oxygen service provider.
Always
• Store device batteries in a cool, dry place
• Keep liquids away from batteries.
If batteries become wet, discontinue
use immediately and dispose of the
battery properly
• If using multiple batteries, make sure that
each battery is rotated-for-use on a regular
basis. Batteries should not be left dormant
for more than 90 days at a time.
may occur if oil, grease or other petroleum
substances come into contact with
oxygen under pressure. Keep these
substances away from the oxygen system,
tubing, connections and any other
oxygen source
• Never use any petroleum-based or other
lubricants on your hands or person
• Never allow unauthorised or untrained
individuals to service the equipment or
attempt to open the device
• Never operate the Inogen One®G3 or G5
unit or accessories in standing water and
do not submerse these or expose to water.
Electric shock or damage to the unit may
result
• Never expose the rechargeable battery to
fire or dispose of in a fire. It may explode
and cause potential injury
• Never short circuit the battery’s metal
contacts with metallic objects such as keys or
coins. It may cause sparks or excessive heat
• Never disassemble, puncture or crush the
battery. Rechargeable battery electrolytes
may be toxic if swallowed and can be
harmful to skin and eyes. Use of a damaged
battery may cause personal injury. Always
keep the battery away from children
• Avoid touching the recessed electrical
contacts of the external battery charger;
damage to contacts may affect charger
operation.
Important: Please ensure you read all accompanying literature
supplied to you prior to using your home oxygen equipment.
In particular, pay attention to the section on not smoking or
allowing others to smoke near your equipment.
20 21Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
• Never dispose of any electrical components
and/or electronic equipment supplied with
this device
• Never operate the Inogen One®G3 or
G5 in an area where the air may be
contaminated with carbon monoxide or
hydrocarbons as this may shorten the life
of the unit; i.e. near car exhausts, furnaces
or gas heaters
• Never place this device near other
equipment or devices that create or attract
ele tromagnetic fields. Placing the unit in
electromagnetic fields greater than 10 V/m
can affect its operation. Examples of such
equipment include defibrillators, diathermy
equipment, cellular telephones, CB radios,
radio-controlled toys and microwave ovens
• Never expose the Inogen One®G3 or G5
rechargeable battery or accessories to
temperatures outside of specified
operating or storage temperatures (5°C to
40°C) as this may cause damage
Alarms and warnings – Inogen One®G3
Important: The Inogen One®G3 display is divided into three
areas. The upper left corner shows the breath activation
mode status; the lower left corner indicates power source
and battery charge level; and the right hand side of the
display contains text information such as flow setting,
battery time remaining and error notifications.
Power status icons - operating on battery
The below icons are displayed in the power
status window when the Inogen One®G3
is operating on battery power:
Mode
Power
Text
Icon Meaning
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery is empty. This is what
you should aim for, before
recharging.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery has less than 10%
charge remaining. This icon
flashes.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery has approximately
40% to 50% charge
remaining.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery is full.
Icon Meaning
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
Battery is charging with charge
level between 60% and 70%.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The battery is fully charged and
is charging as necessary
to maintain its charge.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
Battery is charging with charge
level less than 10%.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The Inogen One®G3 is
operating from an external
power source with no battery
present.
22 23Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Mode icons – top left corner of display
One of two icons can be displayed in the
top left corner of the Inogen One®G3’s
display window. Both relate to whether
or not the breath detection audible alarm
is enabled or not.
Inogen One®G3 system notifications
The Inogen One®G3 monitors various
parameters during operation and utilises
an intelligent alarm system to indicate
concentrator malfunction. If multiple alarm
conditions are detected, the highest priority
alarm will be displayed. The following
notification messages are accompanied by
a single, short beep:
Inogen One®G3 low priority alerts
The Inogen device has three types of priority
alart: low, medium and high. Low priority
alerts typically mean the device can still be
used but may require attention. Medium and
high priority alerts require immediate contact
with BOC Homecare on 0800 136 603.
The information on the following pages
provides more detail. In all cases, please
contact BOC Homecare on 0800 136 603 to
discuss any questions you may have.
Low priority alert messages (see table below)
are accompanied by a double beep with a
solid red light showing on the display panel.
*intake (blue plastic surround)
can vary depending on
device iteration
Icon Meaning
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery. The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The breath detection
audible alarm has been
enabled.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery. The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The breath detection
audible alarm is disabled.
This is the default
condition.
Message
display and
text
Meaning
Inogen One®
G3 shutting
down
ON/OFF button has been
pressed for two seconds.
Concentrator is performing
system shut down.
HH:MM Vx.x:
Serial Number
The alarm button has been
pressed for five seconds.
Message display and text Condition/action/explanation
Check battery Battery error has occured. Check the connection of your battery
and ensure that it is properly attached and latched onto the
concentrator. If battery error recurs with the same battery, stop
using the battery and switch to a new battery or remove and
operate concentrator using external power supply.
Oxygen low see manual Concentrator is producing oxygen at a slightly low level (<82%)
for a period for 10 minutes. If condition persists, contact your
equipment provider.
Remove battery to cool Battery has exceeded its charging temperature and charging has
stopped. The battery will not charge while this alert is present
but will begin to charge when the battery temperature returns
to the normal operating range. If the battery charging is desired
sooner, remove the battery from the concentrator and allow it
to cool in an open area for approximately 10-15 minutes. Then,
re-insert the battery into the Inogen One®G3. If the problem
still persists, contact BOC Homecare on 0800 136 603.
Comm error see manual Concentrator is producing oxygen but cannot report battery
status. Replace battery. If condition persists, contact BOC
Homecare on 0800 136 603.
Service needed The concentrator requires servicing at the earliest convenience.
The concentrator is operating to specification and may continue
to be used. Contact BOC Homecare to arrange service.
o2sensor fail see manual The concentrator’s oxygen sensor has malfunctioned. You may
continue to use the concentrator. If the condition persists,
contact BOC Homecare on 0800 136 603.
24 25Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Message display
and text
Condition/action/explanation
No breath detect check
cannula
Concentrator has not detected a breath for 60 seconds. Check
that cannula is connected to concentrator, there are no kinks in
tubing and cannula is positioned properly in your nose.
Oxygen error service
needed
Oxygen output concentration has been below 50% for 10
minutes. If condition persists, contact BOC Homecare on
0800 136 603 to report fault and arrange repair/replacement.
O2delivery error A breath has been recognized, but proper oxygen delivery has
not been detected.
System error see manual Concentrator is experiencing an error but is capable of continued
operation. Remove and re-insert battery and/or check external
power supply connections. If condition persists, contact BOC
Homecare on 0800 136 603.
Battery HOT warning Battery has exceeded temperature limit while concentrator is
running on battery power. If possible, move concentrator to a
cooler location or power unit with an external power supply and
remove battery. If condition persists, contact BOC Homecare on
0800 136 603.
Inogen One®G3 medium priority alerts
The following medium priority alert messages are accompanied by a triple beep repeated
every 25 seconds, accompanied with a flashing red light.
Inogen One®G3 high priority alerts
The following high priority alert messages
are accompanied by a five beep pattern
repeated every 10 seconds, accompanied
with a flashing red light.
Message display
and text
Condition/action/explanation
Battery empty
attach plug
Concentrator has insufficient battery power to produce oxygen.
Attach external power supply or exchange battery, then restart unit
if necessary by pressing ON/OFF button.
Battery HOT
shut down
Battery has exceeded temperature limit while concentrator is
running on battery power. Concentrator has stopped producing
oxygen. If possible, move concentrator to a cooler location, then
turn power off then back on. Ensure air intake and outlet vents have
clear access and particle filters are clean. If condition persists,
contact BOC Homecare on 0800 136 603.
System HOT
shut down
Concentrator temperature is too high and oxygen production is
shutting down. Ensure air intake and outlet vents have clear access
and particle filters are clean. If condition persists, contact BOC
Homecare on 0800 136 603.
System COLD
shut down
This may result from the concentrator being stored in a COLD
enviroment (below 0ºC (32ºF). Move to a warmer enviroment to
allow the unit to warm up before starting it. If condition persists,
contact BOC Homecare on 0800 136 603.
Error (###)
service needed
Concentrator has stopped producing oxygen and is shutting down.
You should:
1. Note error number
2. Contact BOC Homecare on 0800 136 603.
26 27Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Alarms and warnings – Inogen One®G5
Power status icons
Operating on battery.
The below icons are displayed in the power
status window when the Inogen One®G5
is operating on battery power:
Icon Meaning
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery is empty. This is what
you should aim for, before
recharging.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery has less than 10%
charge remaining. This icon
flashes.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery has approximately
40%
to 50% charge remaining.
21
Mode
Power Text
Display Icons
The Inogen One® G3 display is divided into three areas. The upper left corner of the
display shows the breath detection alert status. The lower left corner indicates power
source and battery charge level. The right side of the display contains text information,
such as flow setting, battery time remaining and error notifications.
Power Status Icons
These icons are examples of those shown in the display’s power status window when the
Inogen One® G3 is operating on battery power.
Inogen One® G3 Oxygen
Concentrator Audible
and Visible Signals
Audible and Visible Signals Chapter 4
!C
!C
!C
!C
Meaning
Battery is empty.
Battery has less than 10% charge remaining. This icon flashes.
Battery has approximately 40% to 50% charge remaining.
Battery is full.
Icon
4
English
Battery is full.
Icon Meaning
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The battery is fully charged
and is charging as necessary
to maintain its charge.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
Battery is charging with
charge level between 60%
and 70%.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
Battery is charging with
charge level less than 10%.
22
Power Status Icons (continued)
The icons below are examples of those shown when the Inogen One® G3 is operating
from an external power supply and charging the battery.The lightning bolt indicates
that an external power supply is connected.
!C
!C
!C
Meaning
Battery is charging with charge level between 60% and 70%.
The battery is fully charged and is charging as necessary to
maintain its charge.
Battery is charging with charge level less than 10%.
The Inogen One® G3 is operating from an external power source with
no battery present.
Icon
Mode Icons
These are the icons shown in the display’s mode window.
Display Text
NOTE When two conditions occur simultaneously, the condition with the
higher priority will be displayed.
Meaning
The breath detection audible alarm has been enabled.
The breath detection audible alarm is disabled. This is the default condition.
Icon
!C
The Inogen One®G5 is
operating from an external
power source with no
battery present.
Mode icons
These are the mode icons shown in the
display’s window:
Icon Meaning
The breath detection
audible alert has been
enabled.
The breath detection
audible alert is disabled.
This is the default
condition.
Sound Level 1
Sound Level 2
Sound Level 3
Sound Level 4
Informational icons
The Inogen One®G5 monitors various parameters during operation and utilises an intelligent
alarm system to indicate concentrator malfunction. If multiple alarm conditions are detected,
the highest priority alarm will be displayed. The following notification messages are
accompanied by a single, short beep:
Description Display icons Condition/action/explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the selected
flow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery power. “X”
represents the selected flow setting (e.g., Setting 2).
“HH:MM” represents the approximate time remaining
on the battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external power
supply and the battery is charging. “xx%” represents
the percent battery charge (e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not charging
or when the time remaining is not available from
the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in and
being used to charge a battery (not being used for
oxygen production). It is normal to see a fully charged
battery read between 95% and 100% when external
power is removed. This feature maximizes the useful
life of the battery.
Sieve Reset Displayed when column maintenance is required and
once the replacement columns have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log transfers
and software updates initiated through the Inogen
Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers have
been successfully completed through the Inogen
Connect app.
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
14
Informational Icons
The following displayed icons are not accompanied by any audible feedback or any visual
change in the indicator lights.
Description Display Icons Condition/Action/Explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected ow setting (eg., Setting 2).
Setting X
Battery
Hours:Minutes
Default display when operating on battery
power. “X” represents the selected ow
setting (e.g., Setting 2).“HH:MM” represents
the approximate time remaining on the
battery charge (e.g., 1:45).
Setting X
Battery
Charging XX%
Default display when operating on an external
power supply and the battery is charging.
“xx%” represents the percent battery charge
(e.g., 86%).
Setting X
Battery XX%
Default display when the battery is not
charging or when the time remaining is not
available from the battery.
Battery
Charging XX%
Displayed when the concentrator is plugged in
and being used to charge a battery (not being
used for oxygen production). It is normal to see
a fully charged battery read between 95% and
100% when external power is removed. This
feature maximizes the useful life of the battery.
Sieve Reset Displayed when column maintenance is
required and once the replacement columns
have been installed.
Sieve Reset
Success
Displayed once the columns have been
successfully reset.
Data log transfer in
progress
OR
SW Update in
progress (app only)
This icon is displayed during all data log
transfers and software updates initiated
through the Inogen Connect app.
Data Log transfer
success (app only)
This icon is displayed after data log transfers
have been successfully completed through the
Inogen Connect app.
%
HH:MM
28 29Portable concentrators. Equipment guide. Portable concentrators. Equipment guide.
Notification Icons
The following notification icons are
accompanied by a single, short beep.
Description Display icons Condition/action/explanation
Setting X
Please Wait
Displayed during warm up. “X” represents the
selected flow setting (eg., Setting 2).
Data Log transfer
success (app only)
This icon is displayed after data log transfers have
been successfully completed through the Inogen
Connect app.
Inogen One®G5 low priority alerts
The Inogen device has three types of priority
alart: low, medium and high. Low priority
alerts typically mean the device can still be
used but may require attention. Medium and
high priority alerts require immediate contact
with BOC Homecare on 0800 136 603.
The information on the following pages
provides more detail. In all cases, please
contact BOC Homecare on 0800 136 603 to
discuss any questions you may have.
Low priority alert messages (see table on
the next page) are accompanied by a double
beep with a solid yellow light showing on the
display panel.
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O2
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Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
15
HH:MM
Vx.x:SN
O2
!C
Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
Description Display icons Condition/action/explanation
Battery Low
Attach Plug
Battery power is low, with less than 10 minutes
remaining. Attach external power supply or power
down and insert a fully charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the connection of
your battery and ensure that it is properly attached
and latched on concentrator. If battery error recurs
with same battery, stop using the battery and
switch to a new battery or remove battery and
operate concentrator using external power supply.
Oxygen Low Concentrator is producing oxygen at a slightly
low level (<82%) for a period of 10 minutes.
If condition persists, contact your equipment
provider.
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin to
charge when the battery temperature returns to
the normal operating range. If battery charging
is desired sooner, remove the battery from the
concentrator and allow it to cool in an open area
for approximately 10-15 minutes. Then, re-insert
the battery into the Inogen One®G5. If the
problem still persists, contact your equipment
provider.
Service Soon The concentrator requires servicing at the earliest
convenience. The concentrator is operating to
specification and may continue to be used. Contact
your equipment provider to arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
15
HH:MM
Vx.x:SN
O2
!C
Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
15
HH:MM
Vx.x:SN
O2
!C
Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
15
HH:MM
Vx.x:SN
O2
!C
Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
15
HH:MM
Vx.x:SN
O2
!C
Notication Icons
The Inogen One® G5 monitors various parameters during operation and utilizes an intelligent
alert system to indicate a malfunction of the concentrator. Mathematical algorithms and time
delays are used to reduce the probability of false alerts while still ensuring proper notication of
an alert condition.
If multiple alert conditions are detected, the highest priority alert will be displayed.
Note that failure to respond to the cause of an alert condition for low, medium and high priority
alerts potentially will result in discomfort or reversible minor injury only and develop within a
period of time sucient to switch to a backup source of oxygen.
The following notication icons are accompanied by a single, short beep.
Description Display Icons Condition/Action/Explanation
Please Wait
Shutting Down
On/O button has been pressed for two
seconds. Concentrator is performing
system shut down.
Hours:Minutes
Software Version:
Serial Number
Audible Alert button has been pressed for
ve seconds.
Low Priority Alerts
The following low priority alerts are accompanied by a double beep and a solid yellow light.
Description Display Icons Condition/Action/Explanation
Battery Low
Attach Plug
Battery power is low, with less than 10
minutes remaining. Attach external power
supply or power down and insert a fully
charged battery.
Replace Columns Column maintenance is required within 30 days.
Contact your equipment provider to arrange for
service.
Check Battery Battery error has occurred. Check the
connection of your battery and ensure that it is
properly attached and latched on concentrator.
If battery error recurs with same battery, stop
using the battery and switch to a new battery or
remove battery and operate concentrator using
external power supply.
Oxygen Low Concentrator is producing oxygen at a
slightly low level (<82%) for a period of
10 minutes. If condition persists, contact
your equipment provider.
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
30 Portable concentrators. Equipment guide. 31Portable concentrators. Equipment guide.
Inogen One®G5 medium priority alerts
The following medium priority alert messages
are accompanied by a triple beep repeated
every 25 seconds, accompanied with a flashing
yellow light.
Description Display icons Condition/action/explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below 50%
for 10 minutes. If condition persists, switch to your
backup oxygen source and contact your equipment
provider to arrange for service.
O2Delivery
Error
A breath has been recognized, but proper oxygen
delivery has not been detected.
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power. If
possible, move concentrator to a cooler location
or power unit with an external power supply and
remove battery. If condition persists, contact your
equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move concentrator
to a cooler location. Ensure air intake and outlet
vents have clear access and particle filters are
clean. If condition persists, contact your equipment
provider.
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description Display Icons Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specication and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
17
Medium Priority Alerts (Continued)
!C
Description Display Icons Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a ve beep pattern, repeated every
10 seconds and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insucient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/O button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power o and back on.
Ensure air intake and outlet vents have clear
access and particle lters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!C
Description Display Icons Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a ve beep pattern, repeated every
10 seconds and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insucient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/O button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power o and back on.
Ensure air intake and outlet vents have clear
access and particle lters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
Inogen One® G5 high priority alerts
The following high priority alert messages
are accompanied by a five beep pattern
repeated every 10 seconds, accompanied
with a flashing yellow light.
Description Display icons Condition/action/explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply or
exchange battery, then restart unit if necessary by
pressing On/Off button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen. If
possible, move concentrator to a cooler location,
then turn power off and back on. Ensure air intake
and outlet vents have clear access and particle
filters are clean. If condition persists, switch to
a backup source of oxygen and contact your
equipment provider.
System HOT Concentrator temperature is too high and oxygen
production is shutting down. Ensure air intake and
outlet vents have clear access and particle filters
are clean. If condition persists, switch to a backup
source of oxygen and contact your equipment
provider.
System COLD This may result from the concentrator being stored
in a cold environment (below 0ºC (32ºF)). Move to
a warmer environment to allow the unit to warm
up before starting it. If condition persists, switch
to a backup source of oxygen and contact your
equipment provider.
System Error Concentrator has stopped producing oxygen and is
shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
17
Medium Priority Alerts (Continued)
!C
Description Display Icons Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a ve beep pattern, repeated every
10 seconds and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insucient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/O button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power o and back on.
Ensure air intake and outlet vents have clear
access and particle lters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!C
Description Display Icons Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a ve beep pattern, repeated every
10 seconds and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insucient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/O button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power o and back on.
Ensure air intake and outlet vents have clear
access and particle lters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!C
Description Display Icons Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a ve beep pattern, repeated every
10 seconds and a ashing yellow light.
Description Display Icons Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insucient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/O button.
Battery HOT Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power o and back on.
Ensure air intake and outlet vents have clear
access and particle lters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle lters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
18
Description Display Icons Condition/Action/Explanation
System COLD This may result from the concentrator being
stored in a cold environment (below 0ºC (32ºF)).
Move to a warmer environment to allow the
unit to warm up before starting it. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
System Error Concentrator has stopped producing oxygen
and is shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
6. Troubleshooting
Problem Possible Cause Recommended Solution
Any problem accompanied
by information on
concentrator display,
indicator lights and/or
audible signals
Refer to Chapter 5 Refer to Chapter 5
Concentrator does not
power on when On/O
button is pressed
Battery is discharged or no
battery is present
Use external power supply or
replace battery with one that
is fully charged
AC Power supply is not
connected properly
Check power supply
connection and verify green
light is solid
DC Cable is not connected
properly
Check DC Cable connection
at the Concentrator and at
cigarette lighter or auxiliary
DC power source
Malfunction Contact your equipment
provider
No oxygen Concentrator is not
powered on
Press On/O button to power
concentrator
Cannula is not connected
properly or is kinked or
obstructed
Check cannula and its
connection to concentrator
nozzle
High Priority Alerts (Continued)
18
Description Display Icons Condition/Action/Explanation
System COLD This may result from the concentrator being
stored in a cold environment (below 0ºC (32ºF)).
Move to a warmer environment to allow the
unit to warm up before starting it. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
System Error Concentrator has stopped producing oxygen
and is shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
6. Troubleshooting
Problem Possible Cause Recommended Solution
Any problem accompanied
by information on
concentrator display,
indicator lights and/or
audible signals
Refer to Chapter 5 Refer to Chapter 5
Concentrator does not
power on when On/O
button is pressed
Battery is discharged or no
battery is present
Use external power supply or
replace battery with one that
is fully charged
AC Power supply is not
connected properly
Check power supply
connection and verify green
light is solid
DC Cable is not connected
properly
Check DC Cable connection
at the Concentrator and at
cigarette lighter or auxiliary
DC power source
Malfunction Contact your equipment
provider
No oxygen Concentrator is not
powered on
Press On/O button to power
concentrator
Cannula is not connected
properly or is kinked or
obstructed
Check cannula and its
connection to concentrator
nozzle
High Priority Alerts (Continued)
32 Portable concentrators. Equipment guide. 33Portable concentrators. Equipment guide.
Troubleshooting
Some issues you may experience with the G3 or G5
portable concentrator are described below along with
potential solutions.
Problem Possible cause Recommended solution
Concentrator does
not power on when
ON/OFF button is
pressed
Battery is discharged
or no battery is
present
Use external power supply or replace battery
with one that is fully charged
AC power supply
is not connected
properly
Check power supply connection and verify
green light is solid
DC cable is not
connected properly
Check DC cable connection at the
concentrator and at cigarette lighter or
auxillary DC
power source
Malfunction Contact your equipment provider
No oxygen Concentrator is not
fully powered on
Press ON/OFF button to power concentrator
Cannula is not
connected properly
or is kinked or
obstructed
Check cannula and connection to
concentrator nozzle
Cleaning and maintenance
Device exterior
You may clean the outside case of the Inogen
One®G3 or G5 device using a cloth dampened
with a mild liquid detergent (washing up
liquid) and water. Do not use excessive
amounts of water and damp clean only.
Warning: do not submerse the Inogen One®
G3 or G5 or their accessories in water or allow
water to enter the case – this may lead to
electrical shock and/or damage.
Do not use cleaning agents such as alcohol-
based wipes, ethylene chloride or petroleum-
based cleaners on the exterior case of the
portable concentrator or particle filters.
Filter cleaning and replacement
Inogen One®G3
The Inogen One®G3 device comes with two
external particle filters located at the bottom
front of the device. Both of these filters must
be cleaned on a weekly basis to ensure air
flow continues to enter the device during
operation.
To clean the filters, firstly remove them from
their location at the bottom of the device.
Now clean the filters with water and a mild
liquid detergent (washing up liquid). Rinse
the particle filters in clean running water and
allow to dry before replacing in the Inogen
One®G3 portable concentrator device.
Inogen One®G5
The particle filters must be cleaned weekly
to ensure the ease of air flow. Remove filters
from the front and back of the device. Clean
the particle filters with a mild liquid detergent
(washing up liquid) and water; rinse in water
and allow to dry before reuse.
Note: it may be necessary to clean the particle
filters more frequently in dusty environments.
Intake
vent Intake
vent
Exhaust
vent
Exhaust
Exhaust
Intake
Intake
34 Portable concentrators. Equipment guide. 35Portable concentrators. Equipment guide.
Inogen One®G5 specifications
Weight 2.17 kg (4.8 lbs) with single (8-cell) battery
2.63 kg (5.8 lbs) with double-life (16-cell) battery
Battery Duration*
(on setting 2)
Up to 4.5 hours with single (8-cell) battery
Up to 9.0 hours with double-life (16-cell) battery
Battery Charging Time Up to 4 hours for single (8-cell) battery
Up to 8 hours for a double-life (16-cell) battery
Flow Control Settings 1 to 4 or 1 to 5 (depends on device version)
*Battery duration varies with breath rate, flow setting and environmental conditions.
Weight 2.13 kg (4.7 lbs) with single (8-cell) battery
2.58 kg (5.7 lbs) with double-life (16-cell) battery
Battery Duration*
(on setting 2)
Up to 6.5 hours with single (8-cell) battery
Up to 13.0 hours with double-life (16-cell) battery
Battery Charging Time Up to 3 hours for single (8-cell) battery
Up to 6 hours for a double-life (16-cell) battery
Flow Control Settings 1 to 6
*Battery duration varies with breath rate, flow setting and environmental conditions.
Inogen One®G3 specifications
If you are visually impaired and require
a large print copy, please contact us on
0800 136 603
Our normal working hours are Monday to Friday 8am until 6pm.
We are open 24 hours for emergencies only.
BOC/702430/CST/1020
BOC Healthcare is the trading name of BOC Limited registered office, The Priestley Centre, 10 Priestley Road, The Surrey Research
Park, Guildford, GU2 7XY, England. Number 337663 – English Register. Authorised and regulated by the Financial Conduct Authority,
register number 715528. BOC is a company name used by Linde plc and its affiliates. The BOC logo and the BOC word are trademarks
or registered trademarks of Linde plc or its affiliates. Copyright © 2020. BOC Ltd.
BOC Healthcare
Patient Service Centre, Priestley Road, Worsley, Manchester M28 2UT, United Kingdom
Tel 0800 136 603, healthcare.home-uk@boc.com, www.bochomeoxygen.co.uk
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