Linksys PAP2-T User manual

A Division of Cisco Systems, Inc.
®
Model No.
PAP2T
with 2 Ports for Voice-over-IP
Internet Phone Adapter
User Guide

Internet Phone Adapter with 2 Ports for Voice-over-IP
Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and
certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks
of their respective holders.
How to Use this Guide
Your guide to the Internet Phone Adapter has been designed to make understanding networking with the Internet Phone Adapter easier than ever. Look for the
following items when reading this User Guide:
In addition to these symbols, there are definitions for technical terms that are presented like this:
word: definition.
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this:
Figure 0-1: Sample Figure Description
Figure numbers and descriptions can also be found in the “List of Figures” section.
This exclamation point means that there is a caution or warning and is something that could damage your
property or Internet Phone Adapter.
This question mark provides you with a reminder about something you might need to do while using the
Internet Phone Adapter.
This checkmark means that there is a note of interest and is something you should pay special attention to
while using the Internet Phone Adapter.
PAP2T-EMEA-UG-60106NC CB

Internet Phone Adapter with 2 Ports for Voice-over-IP
Table of Contents
Chapter 1: Introduction 1
Welcome 1
What’s in this Guide? 2
Chapter 2: Getting to Know the Phone Adapter 3
Back Panel Ports 3
The Front Panel 4
Chapter 3: Connecting the Phone Adapter 5
Overview 5
Instructions for Connecting the Phone Adapter 6
Placement Options 7
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 9
Overview 9
Accessing the Interactive Voice Response Menu 9
Using the Interactive Voice Response Menu 10
Entering a Password 15
Configuring the Settings for Your Internet Phone Service 15
Appendix A: Troubleshooting 17
Common Problems and Solutions 17
Frequently Asked Questions 26
Appendix B: Glossary 27
Appendix C: Specifications 33
Appendix D: Warranty Information 35
Appendix E: Regulatory Information 37
Appendix F: Contact Information 45

Internet Phone Adapter with 2 Ports for Voice-over-IP
List of Figures
Figure 2-1: Back Panel 3
Figure 2-2: Front Panel 4
Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5
Figure 3-2: Connect the Ethernet Network Cable 6
Figure 3-3: Connect the Power Cable 6
Figure 3-4: Connect the Telephone Cable 6
Figure 3-5: Attach the Phone Adapter’s Stand (Optional) 7
Figure 3-6: Measurement between Wall-Mount Slots 8

Internet Phone Adapter with 2 Ports for Voice-over-IP
1
Chapter 1: Introduction
Welcome
Chapter 1: Introduction
Welcome
Thank you for choosing the Linksys Internet Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter
will allow you to make and receive phone or fax calls using the your broadband connection.
How does the Phone Adapter do this? Just plug the Phone Adapter into your network router or gateway, then
connect your phones or fax machines to the Phone Adapter to receive telephone service through your cable or
DSL Internet connection. Each of the Phone Adapter’s two telephone jacks operates independently, with separate
phone service and phone numbers, so you can have up to two Internet phone lines per Phone Adapter.
What does all of this mean? Networks are useful tools for sharing Internet access and computer resources. The
Phone Adapter allows your phones or fax machines to take advantage of and share your high-speed Internet
connection. You can even make phone calls while you’re surfing the Internet (Internet phone services required).
Networks are not only useful in homes and offices, they also can be fun too.
Refer to the instructions in the Quick Installation or this User Guide to help you connect the Phone Adapter after
you have set up an account with your Internet phone service provider. The instructions in this User Guide will
help you get the most out of your Phone Adapter.
NOTE: For information about your Internet phone service, refer to your service provider’s
documentation which is included in the welcome kit.

Internet Phone Adapter with 2 Ports for Voice-over-IP
2Chapter 1: Introduction
What’s in this Guide?
What’s in this Guide?
This guide covers the steps for installing the Phone Adapter.
• Chapter 1: Introduction
Describes the Phone Adapter’s applications and the contents of this User Guide.
• Chapter 2: Getting to Know the Phone Adapter
Describes the physical features of the Phone Adapter.
• Chapter 3: Connecting the Phone Adapter
Explains how to connect the Phone Adapter to your network and phones (or fax machines).
• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Explains how to configure the Phone Adapter’s network settings using the Interactive Voice Response Menu.
• Appendix A: Troubleshooting
Describes potential problems and solutions and frequently asked questions regarding use of the Phone Adapter.
• Appendix B: Windows Help
Describes how to use Windows Help for instructions about networking, such as installing the TCP/IP protocol.
• Appendix C: Glossary
Provides brief descriptions of terms frequently used in networking.
• Appendix D: Specifications
Provides technical specifications for the Phone Adapter.
• Appendix E: Warranty Information
Provides warranty information for the Phone Adapter.
• Appendix F: Regulatory Information
Provides regulatory information about the Phone Adapter.
• Appendix G: Contact Information
Provides contact information for a variety of Linksys resources, including Technical Support.

Internet Phone Adapter with 2 Ports for Voice-over-IP
3
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
The Phone Adapter’s ports are located on the back panel.
PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your
telephone to the Phone Adapter using an RJ-11 telephone cable (not included).
PHONE 2 Port If you add a second Internet phone line, then use the PHONE 2 port. It allows you to connect
a second telephone (or fax machine) to the Phone Adapter using an RJ-11 telephone cable
(not included).
ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway
using a Category 5 (or better) Ethernet network cable.
POWER Port The POWER port is where you will connect the included power adapter.
NOTE: The Phone ports do not carry any voltage.
Figure 2-1: Back Panel

Internet Phone Adapter with 2 Ports for Voice-over-IP
4Chapter 2: Getting to Know the Phone Adapter
The Front Panel
The Front Panel
The Phone Adapter’s LEDs are located on the front panel.
PHONE 1 LED The green PHONE 1 LED remains solid when your telephone or fax machine has a
registered connection to an Internet phone service provider through the PHONE 1 port. (The
connection is registered if your Internet phone service account is active.) It flashes quickly
when the phone is in use and flashes slowly when you have a message waiting.
PHONE 2 LED The green PHONE 2 LED remains solid when your telephone or fax machine has a
registered connection to an Internet phone service provider through the PHONE 2 port. It
flashes quickly when the phone is in use and flashes slowly when you have a message
waiting.
ETHERNET LED The green ETHERNET LED remains solid when the Phone Adapter is connected to your
network through the Ethernet port and flashes when there is data being sent or received.
Power LED The Power LED remains solid green when the Phone Adapter is powered on and ready. It
flashes when the Phone Adapter is booting up, undergoing a self-test, or performing a
firmware upgrade. If the LED lights up red, the Phone Adapter has failed its self-test or is
malfunctioning. Refer to “Appendix A: Troubleshooting” for more information.
Figure 2-2: Front Panel

Internet Phone Adapter with 2 Ports for Voice-over-IP
5
Chapter 3: Connecting the Phone Adapter
Overview
Chapter 3: Connecting the Phone Adapter
Overview
This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax
machines. Shown below is a connection diagram displaying a typical setup.
This chapter also describes the Phone Adapter’s placement options. You can place it flat on a surface, attach the
Phone Adapter’s base so it can stand in place, or mount the Phone Adapter on a wall.
WARNING:
•The Phone Adapter includes a ringer (ring signal generator), that is a source of hazardous
voltage. When the ringer is activated by an incoming call, do not touch the Phone port wires, the
wires connected to either Phone port, or the internal circuitry o the Phone Adapter.
•Do not connect either of the Phone ports to a telephone wall jack. Make sure you only connect a
telephone or fax machine to either of the Phone ports. Otherwise, the Phone Adapter, telephone
wiring in your home or office, or both may be damaged.
Figure 3-1: Connect the Phone Adapter to Your Network and Telephone
TelephoneRouterCable/DSL
Modem
Internet Phone Adapter

Internet Phone Adapter with 2 Ports for Voice-over-IP
6Chapter 3: Connecting the Phone Adapter
Instructions for Connecting the Phone Adapter
Instructions for Connecting the Phone Adapter
If you already have an account set up with your Internet phone service provider, proceed to step 1.
If you do not have an account, go to your Internet phone service provider’s website and sign up for service. When
you have finished setting up and account, proceed to step 1.
1 Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter, then connect the
other end to any available Ethernet port on your router or gateway.
2. Connect the included power adapter to the POWER port on the back of the Phone Adapter, then plug the
other end into a standard electrical outlet.
3. Using a telephone cable, connect your telephone to the PHONE 1 port on the back of the Phone Adapter.
4. If you have a second Internet phone service account, connect another telephone or a fax machine to the
PHONE 2 port of the Phone Adapter.
The Power, Ethernet, and Phone LEDs will be solidly lit when the Phone Adapter is ready for use. To make and
receive calls, follow the instructions provided by your Internet phone service provider.
If you need to manually configure the Phone Adapter’s network settings, you can use the telephone; for
instructions, proceed to “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu.”
The installation of the Phone Adapter is complete. Now you can pick up your phone and make calls.
Proceed to the next section, “Placement Options,” if you want to attach the Phone Adapter’s base.
Figure 3-2: Connect the Ethernet
Network Cable
Figure 3-3: Connect the Power Cable
Figure 3-4: Connect the
Telephone Cable

Internet Phone Adapter with 2 Ports for Voice-over-IP
7
Chapter 3: Connecting the Phone Adapter
Placement Options
Placement Options
There are three ways to place the Phone Adapter. The first way is to place the Phone Adapter horizontally on a
flat surface. The second way is to place the Phone Adapter vertically on its stand. The third way is to mount the
Phone Adapter on a wall. The second and third options are explained in further detail below.
Stand Option
1 Line up the center of the Phone adapter’s stand with the center of the Phone Adapter’s labeled edge.
2. Place the Phone Adapter into the stand and push it until it is firmly seated in the stand.
Congratulations! The installation of the Phone Adapter is complete.
Figure 3-5: Attach the Phone
Adapter’s Stand (Optional)

Internet Phone Adapter with 2 Ports for Voice-over-IP
8Chapter 3: Connecting the Phone Adapter
Placement Options
Wall-Mount Option
The Phone Adapter has two wall-mount slots on its back panel. The distance between the two slots is 58 mm
(2.28 inches).
1 Determine where you want to mount the Phone Adapter.
2. Drill two holes into the wall. Make sure the holes are 58 mm (2.28 inches) apart.
3. Insert a screw into each hole, and leave 5 mm (0.2 inches) of its head exposed.
4. Place the Phone Adapter so that the wall-mount slots line up with the two screws.
5. Place the wall-mount slots over the screws and slide the Phone Adapter down until the screws fit snugly into
the wall-mount slots.
Congratulations! The installation of the Phone Adapter is complete.
Figure 3-6: Measurement between
Wall-Mount Slots

Internet Phone Adapter with 2 Ports for Voice-over-IP
9
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Overview
Chapter 4: Using the Phone Adapter’s Interactive Voice
Response Menu
Overview
You may need to manually configure the Phone Adapter by entering the settings provided by your Internet phone
service provider. This chapter explains how to use the Interactive Voice Response Menu to configure the Phone
Adapter’s network settings. You will use the phone’s keypad to enter your commands and select choices, and the
Phone Adapter will respond with voice responses.Accessing the Interactive Voice Response Menu
Accessing the Interactive Voice Response Menu
1. Use a telephone connected to the PHONE 1 or PHONE 2 port of the Phone Adapter.
2. Press the *(star) key four times.
3. Wait until you hear “Configuration menu. Please enter option followed by the #(pound) key or hang up
to exit.”
4. Refer to the table on page 10 for a list of actions, commands, menu choices, and descriptions. After you
select an option, press the #(pound) key. To exit the menu, hang up the telephone.
NOTE: If your Internet phone service provider sent you the Phone Adapter, then it may be
pre-configured for you, and you do not need to change any settings. Refer to the instructions
provided by your service provider for more information.

Internet Phone Adapter with 2 Ports for Voice-over-IP
10 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
When entering values, such as an IP address, you may exit without saving your changes by press the * (star) key
twice within half a second. Otherwise, the * (star) key will be treated as a decimal point or dot.
After entering a value, such as an IP address, press the # (pound) key to indicate you have finished your
selection. To save the new setting, press the 1key. To review the new setting, press the 2key. To re-enter the
new setting, press the 3key. To cancel your entry and return to the main menu, press the *(star) key.
For example, to enter the IP address 191.168.1.105 using your telephone’s keypad, press: 191*168*1*105.
When you are finished, press the #(pound) key, then press the 1key to save the IP address. To cancel your entry
and return to the main menu, press the *(star) key.
If the menu is inactive for more than one minute, the Phone Adapter will automatically exit the Interactive Voice
Response Menu. To re-enter the menu, press the * (star) key four times.
The settings you have saved will take effect when you hang up the telephone. The Phone Adapter
may reboot at this time.
Interactive Voice Response Menu
Action Command (press these
keys on the telephone)
Choices Description
Enter Interactive Voice Response
Menu
**** — Use this command to enter the Interactive Voice
Response Menu.
Do not press any other keys until you hear,
“Configuration menu. Please enter option followed
by the # (pound) key or hang up to exit.”

Internet Phone Adapter with 2 Ports for Voice-over-IP
11
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Check DHCP 100 — Use this command to find out if DHCP has been
enabled or disabled. If it is enabled, the Phone
Adapter will be assigned an IP address
automatically by your network router or gateway.
If it is disabled, then the Phone Adapter will need
to use a static
IP address.
Enable/Disable DHCP 101 Enter 1to enable
Enter 0to disable
Enable or disable the Phone Adapter’s DHCP
feature. If your network router assigns IP
addresses, enter 1, otherwise, enter 0.
Check IP Address 110 — Use this command to check the current IP address
of the Phone Adapter.
Set Static IP Address 111 Enter the IP address using the
numbers on your telephone
keypad. Use the
* (star) key to enter a decimal
point.
To set a static IP address, the DHCP feature must
be disabled. If the DHCP feature is enabled, you
will hear, “Invalid Option,” if you try to set a static
IP address.
Check Network Mask (or Subnet
Mask)
120 — Use this command to check the current network
mask of the Phone Adapter.
Interactive Voice Response Menu
Action Command (press these
keys on the telephone)
Choices Description

Internet Phone Adapter with 2 Ports for Voice-over-IP
12 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Set Network Mask (or Subnet
Mask)
121 Enter the network mask using
numbers on your telephone
keypad. Use the
* (star) key to enter a decimal
point.
To set the network mask, the DHCP feature must
be disabled. If the DHCP feature is enabled, you
will hear, “Invalid Option,” if you try to set the
network mask.
Check Static Gateway IP Address 130 — Use this command to check the current gateway IP
address of the Phone Adapter.
Set Static Gateway IP Address 131 Enter the IP address using
numbers on your telephone
keypad. Use the
* (star) key to enter a decimal
point.
To set a static gateway IP address, the DHCP
feature must be disabled. If the DHCP feature is
enabled, you will hear, “Invalid Option,” if you try to
set a static gateway IP address.
Check MAC Address 140 — Use this command to check the current MAC
address of the Phone Adapter in hexadecimal
string format.
Check Firmware Version 150 — Use this command to check the current version
number of the firmware currently installed on the
Phone Adapter.
Interactive Voice Response Menu
Action Command (press these
keys on the telephone)
Choices Description

Internet Phone Adapter with 2 Ports for Voice-over-IP
13
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Enable/Disable Web-based
Utility of Phone Adapter
7932 Enter 1to enable
Enter 0to disable
This feature is password protected by your Internet
phone service provider. (The Web-based Utility is
disabled by default because you will not need to
use it unless instructed to do so by your service
provider.)
If you have been provided a password, see
“Entering a Password.”
Manual Reboot 732668 — After you hear, “Option successful,” hang up the
phone. The Phone Adapter will automatically
reboot.
Interactive Voice Response Menu
Action Command (press these
keys on the telephone)
Choices Description

Internet Phone Adapter with 2 Ports for Voice-over-IP
14 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Factory Reset 73738 Enter 1to confirm
Enter *(star) to cancel
This feature is password protected by your Internet
phone service provider. (You will not need to reset
the Phone Adapter to its factory default settings
unless instructed to do so by your service
provider.)
If you have been provided a password, see
“Entering a Password.”
After you have entered your password, the Phone
Adapter will request confirmation. After
confirmation, you will hear, “Option successful.”
Hang up the phone. The Phone Adapter will reboot
and all settings will be reset to their factory default
settings.
Interactive Voice Response Menu
Action Command (press these
keys on the telephone)
Choices Description

Internet Phone Adapter with 2 Ports for Voice-over-IP
15
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Entering a Password
Entering a Password
You will be prompted to enter a password if you want to enable the Web-based Utility or reset the Phone Adapter
to its factory default settings. To enter a password, use the phone’s keypad, and follow the appropriate
instructions.
• To enter A, B, C, a, b, or c — press the 2key.
• To enter D, E, F, d, e, or f — press the 3key.
• To enter G, H, I, g, h, or i — press the 4key.
• To enter J, K, L, j, k, or l — press the 5key.
• To enter M, N, O, m, n, or o — press the 6key.
• To enter P, Q, R, S, o, q, r, or s — press the 7key.
• To enter T, U, V, t, u, or v — press the 8key.
• To enter W, X, Y, Z, w, x, y, or z — press the 9key.
• To enter all other characters, press the 0key.
For example, to enter the password phone@321 by keypad, press: 746630321. When you are finished, press the
#(pound) key. To cancel your entry and return to the main menu, press the *(star) key.

Internet Phone Adapter with 2 Ports for Voice-over-IP
16 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Configuring the Settings for Your Internet Phone Service
Configuring the Settings for Your Internet Phone Service
If you want to change the settings for your Internet phone service, refer to the instructions provided by your
Internet phone service provider.