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Troubleshooting Guide
What should I do if the lock box did not open after inputting the correct code?
Please check the battery level. If the battery is low or is completely discharged, you
can use the Type-C to power up the lock box and try to open it again.
Press the box shell and make it close properly. Sometimes it may not unlock due to
the interior space being overloaded.
Warranty Conditions
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:
Using the product for any purpose other than that for which the product is intended or
failing to follow the instructions for maintenance, operation, and service of the product.
Damage to the product by a natural disaster, the intervention of an unauthorized
person or mechanically through the fault of the buyer (e.g., during transport, cleaning
by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as batteries,
etc.).
Exposure to adverse external influences, such as sunlight and other radiation or
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic
discharge voltage (including lightning), faulty supply or input voltage and inappropriate
polarity of this voltage, chemical processes such as used power supplies, etc.
If anyone has made modifications, modifications, alterations to the design or
adaptation to change or extend the functions of the product compared to the
purchased design or use of non-original components.
