Lockly Pro LOCKLY GUARD DUO User manual

USER MANUAL
INTERCONNECTED EDITION
DUO (679D)
LEVER LATCH LOCK
LATCH (679L)
FOR COMMERCIAL USE & PROFESSIONAL INSTALLATION
WWW.LOCKLYPRO.COM
PGD679

Table of Contents
TABLE OF CONTENTS
For additional support, visit http:// locklypro.com/support
or email [email protected]
Section 1 - Product Highlights
1.1 Product Features
Section 2 - Product Overview
2.1 Product Overview - Exterior
2.2 Product Overview - Interior
2.3 Understanding Your New Lock
2.4 Reset Button
2.5 Rebooting Your Lock
2.6 Low Battery
2.7 Changing The Battery
Section 3 - Using Your Smart Lock
3.1 Configuring Access
3.2 Entering Programming Mode
3.3 Adding an Access Code
3.4 Deleting an Access Code
3.5 Checking the Access Code
3.6 Adding a Fingerprint
3.7 Fingerprint Scanning Directions
3.8 Fingerprint Scanning Tips &
Troubleshooting
3.9 Deleting Stored Fingerprints
3.10 Adding an RFID card
3.11 Deleting RFID card
3.12 Adding Secure Link
Section 4 - Locking and Unlocking
4.1 Unlocking with Access Codes
4.2 Unlocking with Fingerprint
4.3 Locking/Unlocking with App
4.4 Unlocking using RFID
4.5 Locking/Unlocking using Physical Key
4.6 Unlock with QR Code
4.7 Locking/Unlocking with Door Handle
4.8 Safe Mode
4.9 Rain Mode
4.10 Shine Mode
4.11 Welcome Mode
Section 5 - Advanced Features
5.1 Offline Access Code (OAC)
5.2 Sub Admin Access
Section 6 - Re-keying
6.1 Re-keying
Section 7 - Important Notes
7.1 Important Notes
Section 8 - Maintenance and Cleaning
8.1 Cleaning
8.2 Calibrating the Lock
Section 9 - Safety Precautions
9.1 Safety Precautions
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1.1 Product Features
1
SECTION 1.1
Patented Hack-Proof PIN Genie Touchscreen Keypad
Digits are randomly displayed on the key pad ensuring access codes to be
undetectable to intruders after repeated use. Numbers are randomly
distributed across 4 buttons, with 3 numbers in each button. Users can press
any button showing their number. Location of the numbers are always
different everytime someone uses the keypad, making it hard for prying eyes
to guess the correct code.
Multiple Access Codes & Monitoring
Store up to 33 Access Codes for family, friends and guests, as well as monitor
entry and exit records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered
fingerprints to be used and accepts only actual fingerprints - preventing
lifted prints from being used.
Live Monitoring
Through your smartphone, monitor door access from anywhere in the world
and securely control who comes and goes with the Secure Link Wi-Fi Hub.
(PGH200-Secure Link WiFi Hub).
RFID Card Access
Store up to 999 MIFARE RFID card .
Offline Access Code™(OAC)
The offline access code can allow owners to issue access codes, set the
allowed access duration, all without Lockly Guard ever connecting to the
internet, so in case of power outage, you can still magically and remotely
issue Access Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto
Lock enabled, Lockly Guard will automatically auto-lock the door based on
your customized timing set between 5-300 seconds.
Backup Keys and 9V Battery Socket
The door can be opened with physical backup keys. There is also a 9V
battery connection socket for emergency power backup to access the key
pad in case your smart lock runs out of battery.

2.1 Product Overview - Interior
Key Hole Cover
9V Battery Backup Socket
Key Hole
Touchscreen
Keypad Buttons
Battery Indicator
Welcome/Safe Mode
OK Button
Bluetooth Indicator
Handle
Fingerprint Sensor
Reboot Button
2SECTION 2.1
RFID Card Reader

SECTION 2.2 3
2.2 Product Overview - Interior
Battery Cover
Battery Cover Screw
ResetButton
Inside Handle
Program Button
Battery Compartment
4 x AA Alkaline
Batteries(Included)
Low Battery Indicator/
Door Lock Button

2.3 Understanding Your New Lock
After the installation of your new Lockly Guard, understanding some key
functions of operating your smart lock is important. The following guides will
walk you through adding/ deleting Access Codes, adding/deleting fingerprints,
adding/deleting RFID cards, configuring your Offline Access Code™ (OAC)
and other features of your lock.
For any questions you can always visit https://Locklypro.com/support for
assistance.
Don’t forget that Lockly Guard
™
works best with our iOS and Android app.
Please download the app by visiting the link below.
Scan or visit Locklypro.com/app
4 SECTION 2.3

SECTION 2.4 5
2.4 Reset Button
In order to restore the Lockly Guard to factory default settings, you must have
your “Activation Code” available. The Activation Code can be found on
the
Activation Code Card that came with your smart lock.
After you have the Activation Code ready, push the reset button on the back
panel of the Lockly Guard to perform your reset. See below to see which
Reset Process applies for you. Once the smart lock has been reset, all the
data
previously stored will be deleted.
If Paired with App
If Never Paired
Press Reset Button for one (1) second or till you hear a short beep. Open the
LocklyPro smartphone
app to add your lock using the Activation Code.
Press Reset Button until the lock reset.
Reset Button

6
2.5 Rebooting Your Lock
Reboot Button
NOTICE
Reboot Lockly Guard in case of dead battery or
malfunction. No settings will be changed and all
Access Codes will still be stored within Lockly Guard .
SECTION 2.5
Press and release the reboot button when you want to reboot the lock. Your
Lockly Guard will beep once after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side
of Lockly Guard lock. The reboot button is located in the middle of the two
9V
battery backup sockets.
You will need something small such as a paperclip, to press the reboot button.
Insert the paper clip and press down firmly and let go. Your screen should
restart and the lock should reboot automatically.

7SECTION 2.6
2.6 Low Battery
When the battery is in seriously low condition, Lockly Guard will make continu-
ous
beeping sounds in addition to the flashing low battery icon on the touch
screen.
You should replace batteries immediately to avoid your smart lock from
shutting
down.
When your smart lock low-battery warning alert finally dies, you will have 3
chances to unlock your smart lock either by a password, APP or fingerprint.
If the unlock was successful, the low-battery warning alert will be on for 1 minute.
After which, the smart lock will go to dead-battery mode and will lock auto
lock in 5 seconds and the screen will display a low-battery icon.
Dead Battery
Condition Indicator Solution
Low Battery
NOTE: You cannot reset your lock when the battery is low.
Battery Icon on the display
keypad will light up to
indicate low battery .
At the same time, Lockly
logo on the interior panel
will flash red to reminder
users that battery is low.
Replace batteries immediately
to avoid battery failure. Lockly
Guard can still operate up to 300
cycles in low battery condition.
When there is no display
and sounds; and screen
is non -functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery
as shown below to temporarily
activate the lock.
Your Lockly Guard will automatically
detect battery polarity. So hold your
9V battery lead in place against
bottom of the Lockly Guard to tempo-
rarily activate the screen to enter
your Access Code. Be sure to hold
the 9V battery against the contact
points located at the bottom of
the
lock until you have successfully
unlocked your door with your Access
Code. Once unlocked, batteries
should be replaced immediately.
+ -
9V Battery

8 SECTION 2.7
2.7 Changing The Battery
12AA 1.5V X 4
3
Screw
Under normal use, the Lockly Guard battery will last up to a year. Please
check
battery levels regularly and change your batteries when the low
battery
notification is issued. For best practice, always use new batteries by
a major
brand.
Open the battery compartment cover and insert four (4) new AA alkaline
batteries as shown. Be sure to unscrew the screw located on the top of the
cover first by unscrewing counter clockwise before sliding the cover up.
- Make sure the batteries are oriented correctly by matching the orientation
displayed.
- Replacing the batteries do not reset stored Access Codes.
NOTICE
Whenever batteries are replaced, reconnecting the
smart lock to your smartphone App is required.
If you have not yet downloaded the app, visit:
Locklypro.com/app
+
+
-
+
-
-
+
-

SECTION 3.1 9
3.1 Configuring Access
The Default Access Code is
NOTICE 1 2 3 4 5 6
How to Use the Keypad
There are a total of five (5) buttons on the
keypad as shown in the example image to
the left. The numbers in each button may
differ than what is shown on your device than
what is displayed here.
To enter your required digit, just simply press
the circle where your number is shown. You
do not need to press the actual number as
anywhere within the circle will suffice.
The button on the bottom is the OK button.
You will be pressing this button when you are
done entering your Access Code.
OK Button
We recommend pairing your lock to your smart phone to
manage
your access codes. Section 3.1 - 3.9 refers to locks
not paired with a smart phone. Once paired with a smart
phone, the Program button
will be disabled.
Your new Lockly Guard Access Code can be any combination of 6 to 8
digits. Once a new Access Code is entered, the Default Access Code
of
123456 would be deleted. A maximum of 16 sets of Access Codes can be
stored for use at
any given time. To add more than 16 sets of Access Codes,
you must delete
an existing Access Code before adding a new code. If
you're not using the APP, you can store up to 18 sets of Access Code.

10 SECTION 3.2
3.2 Entering Programming Mode
Add Access Code,
Fingerprint or RFID Card
ModeNumber
Delete Access Code,
Fingerprint or RFID Card
View Access Code
To enter Programming Mode, remove
the battery compartment cover on the
interior side of the Lockly Guard to expose
the Reset and Program buttons.
Simply press the Program button to enter
programming mode.
Note: Program button will be disabled
once synced to a smart phone. Configure
all settings via synced smart phone.
Access Codes previously added by
Programming mode will be cleared.
To end Programming Mode, press the Program button anytime. Programming
Mode will automatically exit if the keypad is inactive for more than thirty (30)
seconds.
After entering Programming Mode, you
should see the screen as displayed to the
right on your Lockly Guard keypad. Follow
the following steps to add, delete, or
check your Access Codes.
Program Button

SECTION 3.3 11
3.3 Adding an Access Code
While in Programming Mode, select “1AD” to add an Access Code. If you are
not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “1AD” press “Pd” to add an Access Code.
Enter your new 6 - 8 digit Access Code and
press when you are finished. You will
then re-enter the code to confirm your new
Access Code.
Remember, just touch the digit you need
within the circle around each 3 numbers.
There is no need to touch the exact location
of the number. For example, based on the
example image to the left, if you need “1”,
you can touch the upper left button. For “6”,
you would touch the upper right button.

12 SECTION 3.3
3.3 Adding an Access Code (Continued)
OK Button
If you have successfully entered your
new Access Code twice, you will see
the new code displayed here. In this
example, we chose 654321. Press
to Confirm or to cancel.
To exit or cancel, you can always
press or
If the two (2) Access Codes you entered
does not match, an error message will
appear on the screen (As shown to the
left). Press OK to return to the Program-
ming Screen and try again. See Section
3.3

13SECTION 3.4
3.4 Deleting an Access Code
OK Button
Example Only
While in Programming Mode, select “2DE” to delete an Access Code. If you
are not in Programming Mode, please see Section 3.2 to enter Programming
Mode.
After pressing “2DE” press “Pd” to delete an Access Code.
Active Access Codes will then be displayed
on the screen in sequence from left to right,
top to bottom. In the example shown on
the left, the Access Code displayed is 1 3
5 7 9 0 .
Rotate through different Access Codes
shown by touching any number on the
screen. If you find the Access Code you
want to delete, simply hold the OK button
for 2 seconds. (Continue on next page)

14 SECTION 3.4
3.4 Deleting an Access Code (Continued)
Only one Active Access Code
No Access Codes Set
Once you have selected the Access Code
you want to delete, Lockly Guard will ask
you to confirm deletion by showing you
the Access Code you are deleting, in this
example, 1 3 5 7 9 0.
Press to delete, or to cancel.
There are two incidents where your Access Code cannot be deleted.
NOTE
There are no Access Codes
set. The factory default
Access Code cannot be
deleted.
There is only one (1) Access Code saved in the
smart lock. At least one code must be registered.
Please add another Access Code before attempt-
ing
to delete the existing code.

SECTION 3.5 15
3.5 Checking the Access Codes
OK Button
While in Programming Mode, select “3CH” to check registered Access
Codes. If you are not in Programming Mode, please see Section 3.2 to enter
Programming Mode.
Active Access Codes will then be displayed on the screen in sequence from
left to right, top to bottom. In the example shown on the left, the Access
Code displayed is 1 3 5 7 9 0 .
Rotate through the different Access Codes by touching any number on the
screen. To exit Check Access Code screen, simply press the OK button.
If there are no Access Codes registered in
your smart lock, Check Access Code
mode will be invalid. The default Access
Code will not be shown on the display
keypad, and you will see the following
screen shown to the left instead.

16 SECTION 3.6
3.6 Adding a Fingerprint
Fingerprint Pattern
with Cross
Intersection Lines
Concentric or Parallel
Pattern
with no Cross
Intersection Lines
Fingerprint with
Scars or Worn Out
Ridges
OK Not OK Not OK
Your smart lock can register up to ninety-nine (99) fingerprints. Please read the
following sections if you want to add or delete fingerprints. We recommend
using your app to add fingerprints, however, the following section can show
you how to add and remove fingerprints if you did not pair your lock with a
smart phone.
In this section, you will learn how to register a fingerprint to your new smart
lock.
We are using an advanced biometric sensor, providing the most secure
fingerprint authentication. For security reasons, Lockly Guard will only accept
fingerprint patterns that consist of cross intersection points. Patterns with no
cross intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want
to register will be acceptable by our system. Otherwise, use an alternative
finger to ensure successful registration.
The following examples show which types of fingerprint patterns will be
acceptable. It is highly recommended to enroll at least one finger from each
hand in case the hand you are using is unavailable, such as, in instances like
if you are holding items in that hand or have sustained an injury.

SECTION 3.6 17
3.6 Adding a Fingerprint (Continued)
While in Programming Mode, select “1AD” to add an Access Code. If you are
not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “1AD” press “FP” to register a Fingerprint.
Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will
see a green LED ring light
up on the fingerprint panel on the exterior side of
Lockly Guard™(679L / 679D).
Once you’re in Fingerprint Registration Mode
you will see two numbers displayed on keypad.
The top number is your Fingerprint Registration
number, in this example to the left, “1”. The
bottom number will always start with a “6”.
You must successfully scan your fingerprint six
(6) times for it to properly register. Every time
you scan your fingerprint, the number on the
bottom will change, starting from 6 - then 5,
4, 3, 2, 1, until the fingerprint is successfully
registered.
Note: For reference, please keep a record of
your fingerprint registration number to distinguish
whom it was registered to.

18 SECTION 3.6
3.6 Adding a Fingerprint (Continued)
NOTICE
Please make sure your fingers are clean from dirt
and oils before scanning your fingerprint. Make sure
the sensor is also clean by taking a soft cloth and
wiping the surface.
Scan your finger by lightly placing your designated finger on the sensor until
you hear a beep. Lift your finger and repeat the process slowly until the digit
“6” shown on the screen becomes “1”. If you have successfully scanned and
registered your fingerprint, you will hear a long beep, and the Bluetooth icon
will flash green.
PASS will show on the keypad and press OK to exit. If you did not successfully
register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, press
OK to return to the previous screen to rescan your finger.
For instructions on scanning an optimal fingerprint, please proceed to Section
3.7.
OK Button