Logitech Harmony Ultimate Hub User manual

Harmony Ultimate ™
User Guide

Logitech Harmony Ultimate
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Harmony Ultimate User Guide
Table of Contents
About this Manual ................................................................................................................................ 6
Terms used in this manual .............................................................................................................................. 6
At a Glance ........................................................................................................................................... 6
Features ......................................................................................................................................................... 6
Know your Harmony Ultimate ........................................................................................................................ 6
Features of the remote control................................................................................................................... 7
Charging your remote................................................................................................................................. 8
Harmony Hub and IR mini blasters.............................................................................................................. 8
How your Harmony Ultimate works................................................................................................................ 8
Devices....................................................................................................................................................... 8
Activities................................................................................................................................................... 10
Favorites................................................................................................................................................... 10
myharmony.com ...................................................................................................................................... 10
Using a smartphone for a remote control ................................................................................................. 11
Powering your system off ......................................................................................................................... 11
Interference with Harmony Ultimate ........................................................................................................ 11
Harmony Ultimate First Time Setup.................................................................................................... 11
Hardware setup............................................................................................................................................ 11
Your MyHarmony account ............................................................................................................................ 12
Installing the setup plugins ........................................................................................................................... 13
Connecting the remote to the computer ...................................................................................................... 14
Getting help with online setup...................................................................................................................... 15
Connecting to Wi-Fi ...................................................................................................................................... 16
Setting up Devices to control ........................................................................................................................ 16
Copying setup information from another Harmony remote ...................................................................... 17
Adding Devices ............................................................................................................................................. 17
Adding an unknown device....................................................................................................................... 18

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Using the teach commands function to add a device ................................................................................ 19
Setting up and testing Activities.................................................................................................................... 20
Adding a Watch TV Activity....................................................................................................................... 20
Adding more Activities.............................................................................................................................. 21
Custom Activities...................................................................................................................................... 22
Special Devices ......................................................................................................................................... 22
Setting up Favorites...................................................................................................................................... 23
Setting up Favorites manually................................................................................................................... 25
Syncing your Harmony Ultimate ................................................................................................................... 26
Using your phone as a remote ...................................................................................................................... 26
Upgrading your Harmony Ultimate firmware................................................................................................ 26
Testing your setup........................................................................................................................................ 26
Using your Harmony Ultimate ............................................................................................................ 27
Activities ...................................................................................................................................................... 27
Switching between Activities .................................................................................................................... 28
Activity commands ................................................................................................................................... 28
Gesture control ........................................................................................................................................ 28
Favorites ...................................................................................................................................................... 29
Managing your Favorites .......................................................................................................................... 30
Devices......................................................................................................................................................... 30
Advanced customization............................................................................................................................... 31
Customizing Activities............................................................................................................................... 31
Customizing buttons to perform a sequence of commands....................................................................... 32
Customizing buttons and on-screen commands ........................................................................................ 32
Controlling Phillips hue wireless lighting systems...................................................................................... 33
How to get the most out of your Harmony Ultimate ..................................................................................... 33
Important: use your Harmony Ultimate every time!.................................................................................. 33
Use your smartphone as a remote control ................................................................................................ 33
Adjust the power on delay........................................................................................................................ 34
Position the hub and set up hub assignments correctly for your setup...................................................... 34
Use the Help function to put the remote back in sync with devices........................................................... 35
Use the Fix It Myself function to put the remote back in step with devices ............................................... 35

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Changing your Setup........................................................................................................................... 35
Changing your setup with MyHarmony......................................................................................................... 36
Syncing your remote................................................................................................................................. 36
Syncing your hub to MyHarmony.................................................................................................................. 36
Adding or deleting Devices ........................................................................................................................... 37
Adding a Device........................................................................................................................................ 37
Deleting a Device...................................................................................................................................... 37
Modifying Device settings......................................................................................................................... 37
Adding or deleting Activities ......................................................................................................................... 38
Adding an Activity..................................................................................................................................... 38
Viewing Activity settings........................................................................................................................... 38
Changing Activity settings......................................................................................................................... 39
Deleting an Activity................................................................................................................................... 39
Managing your Favorites .............................................................................................................................. 40
Changing your location or channel provider.............................................................................................. 40
Adding, modifying and reordering Favorites ................................................................................................. 41
Personalizing your Remote ................................................................................................................. 42
Customizing your background picture........................................................................................................... 42
Choosing an alternate background image ................................................................................................. 42
Uploading your own background image.................................................................................................... 43
Customizing Activity icons ............................................................................................................................ 44
Customizing Favorite Channel icons.............................................................................................................. 45
Remote Control Menus ...................................................................................................................... 45
Help menu.................................................................................................................................................... 45
Fix It Myself menu ........................................................................................................................................ 46
Devices menu............................................................................................................................................... 46
Settings menu .............................................................................................................................................. 46
Remote..................................................................................................................................................... 46
Activities................................................................................................................................................... 48
Devices..................................................................................................................................................... 49
General..................................................................................................................................................... 51
Find hue bridge......................................................................................................................................... 51

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Sync remote ............................................................................................................................................. 51
Troubleshooting ................................................................................................................................. 52
Setup problems ............................................................................................................................................ 52
Wi-Fi problems ............................................................................................................................................. 54
Add missing commands to your Harmony Ultimate ...................................................................................... 54
Harmony Ultimate is not detected by my computer ..................................................................................... 54
Devices do not respond to Harmony Ultimate .............................................................................................. 54
Harmony Ultimate does not charge .............................................................................................................. 55
Support .............................................................................................................................................. 55
Find answers to questions online.................................................................................................................. 55
Logitech Harmony remote knowledge base .............................................................................................. 55
Logitech Harmony remote user forum ...................................................................................................... 55
Contact customer support: ........................................................................................................................... 55
Copyright............................................................................................................................................ 55

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About this Manual
This manual contains both internal links to other parts of the manual and external links to other sources of
information. Internal links appear like this and external links appear like this.
Illustrations in this manual were accurate at the time of publication.
Terms used in this manual
Harmony Ultimate system: includes the Harmony Hub, the Harmony Ultimate remote, MyHarmony, and the
Harmony App.
Harmony Ultimate remote: the physical remote control that comes with Harmony Ultimate.
MyHarmony: the account that saves all your setup information in the cloud. You can access your MyHarmony
account either on your computer through myharmony.com, or through the Harmony App.
Harmony App: the remote control app that runs on your smartphone or mobile device.
At a Glance
Features
The Harmony Ultimate remote provides maximum flexibility for controlling your home entertainment system.
Choose whether you prefer to use the Ultimate remote or your smartphone to control your entertainment devices
(TV, cable or satellite box, DVR, game console, etc.) and home automation devices (IR controllable light bulbs,
vacuum cleaners, motorized blinds, etc.).
Switch between watching cable TV, watching your Roku, or playing a game with one touch. You can program your
Activities to be as simple and general as you want or as complicated and precise as you want. Whatever you like to
do, one touch can take you from one Activity to the next, powering off and on the right devices and adapting the
remote control to send the right commands to the devices you’re currently using.
MyHarmony will guide you through the setup process. Once your setup is saved in the MyHarmony cloud, you have
the ability to turn any supported smartphone into a remote that functions as a Harmony Ultimate remote.
For suggestions on how to optimize your Harmony and for unique setup solutions, please visit our Harmony user
community forums for ideas (English only).
Know your Harmony Ultimate
Open your Harmony Ultimate box and familiarize yourself with the components.

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1. Harmony Ultimate
remote
2. Charging cradle
2a. Remote power
adapter
3. Harmony Hub
3a. Micro USB power
connector
3b. Hub power adapter
3c. IR Mini blaster
connector
3d. IR mini blasters (x2)
3e. Pair / Reset button
Features of the remote control
1. Off button: Power off your current Activity.
2. Audio/video controls: Perform standard AV functions.
3. Favorites: Display a list of your Favorite Channels.
4. LCD touch screen: View, launch and edit Activities and
Favorites, use the onscreen number pad, change settings, and
get Help.
5. Directional controls: Navigate up, down, left and right in
menus on your TV, DVR, game console or other media source.
6. Exit: Leave a listing or menu on your TV screen.
7. OK: Press to select an option on your TV screen.
8. Volume control
9. Mute
10. Satellite/cable controls:
DVR: Opens the record/ play menu.
Guide: Opens satellite or cable program listings.
Info: Provides program information.
11. Color coded navigation buttons: Perform cable, satellite or
Blu-ray functions
12. Home: Display your Activities on the remote screen.
13. Menu: Display the menu on your TV, DVR, game console or
other media source.
14. Channel and page navigation.
15. Previous: Tune to the previous channel or navigate to a
previous screen in your media player.
16. IR Window: “Learn” IR (infrared) commands from another
remote.
17. Micro-USB port: Connect Harmony Ultimate to your
computer to program it.

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Charging your remote
To charge your remote, use the charging
cradle.
Harmony Hub and IR mini blasters
Whether you use a mobile device or your Harmony Ultimate remote control, the hub stores your setup information
and communicates between your remote control and your entertainment center devices. The hub communicates
with other devices by Wi-Fi, IR (infrared), and Bluetooth signals, depending on the device.
IR mini blasters extend the range of the Harmony Hub allowing you to control devices that are on other shelves or
outside of your cabinet, such as a television.
How your Harmony Ultimate works
Devices
Devices are the components of your entertainment system. Examples of devices are:
TV set
Cable or Satellite set top box
Audio Visual (AV) receiver
DVD player
Game console
Gather the manufacturer and model number information for each of your devices and record it on the next page of
this user guide. Also write down how devices are connected to one another and the input they must be on. For
example, to watch a movie you might have your television set to input (or source) "HDMI 1" and your AV Receiver
set to input "DVD". Having this information collected ahead of time will make setup much easier.

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TV Manufacturer
__________________________________________________________
Model # ______________________
What’s connected?
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
AV Receiver Manufacturer
__________________________________________________________
Model # ________________________
What’s connected?
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Device_____________________________Input___________________
Cable/Satellite Box Manufacturer
__________________________________________________________
Model # _________________________
DVD/Blu-ray Player Manufacturer
__________________________________________________________
Model # ______________________
Other Device Manufacturer
__________________________________________________________
Model # _________________________

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Activities
Activities define the way you use your remote controlled devices. Examples of Activities are:
Watch TV
Listen to Music
Watch a DVD
Play a Game
To create an Activity, you need to know some basic information about how your devices interact with each other in
that Activity. For example, to create a basic Watch TV Activity, you need to know:
Which devices you will use. In most cases, you need the following devices:
A TV set
A video source, such as a cable or satellite set top box
Which device is used to control the volume
Which device is used to change channels
Which input is used on the TV set to view the video source
Inputs determine how your devices are connected. For example, if your DVD player is connected to the Video 2
input on your TV, then the TV must be set to Video 2 to display the DVD’s picture. More information is provided
about inputs in the instructions for Adding a Watch TV Activity.
Favorites
The Favorites screen allows you to view your predefined favorite TV channels and station icons (where available).
Using the MyHarmony website you can select up to 50 Favorite Channels to display on the remote. Selecting a
Favorite Channel will start your “Watch TV” Activity, if it’s not already started, and tune directly to that channel.
Using the touch screen, you can add, remove and reorder your Favorite Channels right on the remote. The Harmony
App on your smartphone allows you to customize Favorite Channels unique to each smartphone. Changes made on
your smartphone or on your Harmony remote only affect the device on which they are made and will not be
reflected on the other devices.
myharmony.com
http://myharmony.com is the website where you configure your Harmony Ultimate. By connecting your Harmony
Ultimate to your Mac or Windows computer and following the instructions at MyHarmony, you can enter your
device information, create Activities, and choose your Favorites. With this information, MyHarmony will configure
your Harmony Ultimate to control your entertainment system. You can return to MyHarmony any time to update
your configuration, although many settings can also be maintained directly on Harmony Ultimate as well. There are
minimum system requirements for using MyHarmony on your computer. The following operating system/browser
combinations are supported:
Desktop Browser
Mac
PC*
Internet Explorer 8+
×
Chrome 16+
×
Firefox 11+
×
×
Safari 4+
×
* Windows Vista and XP support 32 bit browsers
* Windows 7 and 8 support both 32 and 64 bit browsers

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Using a smartphone for a remote control
In addition to the remote control that comes with your Harmony Ultimate, you can use a smartphone with the
Harmony Control App as a remote control. Your smartphone will communicate with the Harmony Hub over Wi-Fi
allowing the hub to control your devices. Find out if your mobile device is supported.
Powering your system off
The Off button on the Harmony Ultimate remote powers off all of the devices for an Activity with one touch. For
example, in a Watch TV Activity that uses a TV, Cable Box, and AV Receiver, pressing the Off button will power off all
three devices at the same time.
The Harmony Ultimate knows the current state of the devices it controls by remembering the last Activity you
selected. For example, if you switch from watching cable TV to watching a DVD, the Harmony Ultimate knows that it
doesn’t need to power the TV off and back on; it just leaves the TV turned on. It also it knows that it needs to power
off the cable box and power on the DVD player.
Interference with Harmony Ultimate
You can confuse the Harmony Ultimate by using other remotes or manually controlling your devices. For example, if
you select the Watch TV Activity and then use your TV remote to turn off the TV, the next time you want to select
an Activity, the Harmony Ultimate will think that your TV is already powered on and will not turn it on. Other things
that can confuse the Harmony Ultimate include inter-device communication that turns devices on or off, such as
HDMI-CEC or SCART (in Europe). For more information about HDMI-CEC, see the FAQ.
If the Harmony Ultimate becomes confused, you can use the Help function on your remote to bring the TV back in
sync. For more information about the Help function, see the sections Help menu and Troubleshooting.
Harmony Ultimate First Time Setup
The first time you set up your Harmony Ultimate remote, MyHarmony walks you through the setup process and
stores your settings in your personal account in the cloud. From there your settings can be transmitted to your
Harmony Hub, your Harmony Ultimate remote control, or any supported mobile device that can be used as a
remote. If anything ever happens to your Harmony Hub or remote control, you can use these saved settings to set
up a new system with ease.
Hardware setup
There are a few steps to setting up your Harmony Ultimate hardware:
1. Connect your Harmony Hub to a power outlet.

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2. Place the hub inside your entertainment system.
3. Connect the IR mini blasters to the ports on the rear of the Harmony Hub.
4. Place one mini blaster on top of your entertainment system to control your TV; place the other mini
blaster inside your cabinet on a different shelf from your hub.
Now you’re ready to program your system.
Your MyHarmony account
To use your Harmony Ultimate, you will need an account where you can enter and save the details for your devices,
Activities and Favorites.
Using your web browser, go to http://www.myharmony.com and click the Sign In button in the upper right corner.

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If this is your first time using MyHarmony, click Create Account and follow the instructions to create your account.
If you already have a MyHarmony account, you can add your Harmony Ultimate to that account. Enter your account
information in the “Existing Users—Sign In” section on the right. When you log in to your account, you will see the
“Remote Gallery” page where you can access your existing Harmony remotes, or choose to add your new Harmony
Ultimate. If you have already set up devices and Activities for another Harmony remote, you will be able to re-use
that information when setting up your Harmony Ultimate.
Installing the setup plugins
If you are creating a new account or accessing an existing account on a new computer for the first time, you will
need to install two plugins: Microsoft Silverlight and the Harmony Browser plug-in.
To install the required plugins, follow these steps:
1. Click the Silverlight plugin button and follow the instructions to complete the Microsoft Silverlight
installation. (This step will be skipped if MyHarmony detects that you already have a compatible version
of Silverlight installed.)
2. Click the MyHarmony plugin button and follow the instructions to complete the MyHarmony plugin
installation.
3. When both plugins are installed, your browser will automatically refresh and continue the set up
process.
Tip: if the browser does not refresh, close and re-start the browser; then return to MyHarmony.

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Connecting the remote to the computer
Whether you are creating a new account or adding Harmony
Ultimate to an existing account, you will be asked to connect
Harmony Ultimate to your computer using the USB cable
provided.
Once connected, it may take several seconds for Harmony
Ultimate to be detected by MyHarmony before you can proceed.
When the welcome page appears, familiarize
yourself with the information it contains and
then click Next to see the Software License
Agreement.
Read the Software License Agreement, then click Accept and
Continue to begin setup.

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Getting help with online setup
There is online help available for some of the steps of the setup process. If there is help available for the screen you
are viewing, you will see Help in the upper right corner.
If Harmony has additional information about a device you have added to your account, you will see an information
icon next to it.
In addition, Harmony Ultimate Support FAQs are accessible at: http://www.logitech.com/en-us/support/harmony-
ultimate?
In some sections of this manual, links are provided to take you directly to relevant sections of the FAQ.
For more support options, refer to the Support section of this manual.

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Connecting to Wi-Fi
Connecting your Harmony Hub to your Wi-Fi network has multiple advantages, such as enabling use of the Harmony
app, providing Philips hue lighting control, and wirelessly syncing settings between your remote and your
MyHarmony account.
Select your home Wi-Fi network. If a password is required, you are prompted to enter it. Click Next when you are
finished.
NOTE:Harmony Ultimate supports 2.4GHz 802.11 b/g/n wireless networks with WPA, WPA2-AES,
and 64/128 bit WEP encryption.
If you have problems connecting to the Wi-Fi, please refer to Wi-Fi problems.
Setting up Devices to control
The first step to setting up Harmony Ultimate is to tell MyHarmony what devices you have in your entertainment
system.
When you have your device information collected (as described in the Devices section) and are ready to begin, click
Next.

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Copying setup information from another Harmony remote
If you have a previous Harmony remote such as Harmony One, Harmony 1100 or Harmony 880, you can reuse the
device and Activity settings from that remote to program your Harmony Ultimate. If you do not have a previous
Harmony remote, skip to the Adding Devices section below.
To copy a previous Harmony remote’s settings, click the Copy button shown below. You will be asked to enter the
ID and password for your previous account. When you do, the settings will be copied and applied to your Harmony
Ultimate account.
Once your settings are copied, you will be able to add more devices or Activities and modify your settings.
Adding Devices
To add devices during setup, enter the manufacturer and model number when prompted:
Carefully enter the manufacturer or brand of your first device followed by the model number. Harmony will
automatically correct for common errors such as zeros or ones being confused for the letters '0' or 'I' and will
provide suggestions if the entered device cannot be found.
Serial numbers found on your devices should not be entered as they are unique and cannot be used to identify the
device you have. It is important to enter manufacturer and model information correctly because not doing so may
cause devices to change to the wrong input, miss commands, or not function at all during Activities.

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Repeat this step by clicking "Add Device" until all of your devices have been entered.
Most devices are recognized by MyHarmony, and when you add the device you are automatically prompted to
enter the information required to correctly set up that device.
Adding an unknown device
CAUTION: This process should only be used if you cannot find a match for your device.
The database of devices on MyHarmony contains over 225,000 of the most common devices.
1. If MyHarmony is unable to find your device you will be prompted to double check the information
entered. In some rare cases you may need to add a device that is not contained in the database. If your
device is not found, select Yes, I'm sure that's it and click OK to proceed to teach myharmony.com about
this new device.
2. Click Select your device type to display a list of device types.
3. Select the device type that best describes your device and click Next. Based on your selection, another
page displays to get more information about your device.

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4. Check the box for each item that applies to your device. This will help setup determine which commands
are appropriate for your device. Click Next.
5. If you have the original remote for the device, click yes then click Next. Having the original remote will
help you set up the device Using the teach commands function to add a device feature.
6. Follow the instructions to set up your device.
Using the teach commands function to add a device
In some cases, your device may not be recognized, or it may have been manufactured in different versions that
require additional information to be set up properly. MyHarmony will recognize when this is necessary and guide
you through the Teach Commands process to identify and set up your device.
To add a device using Teach Commands:
1. Enter the manufacturer and model number for your device.
2. Confirm the device information and click Yes.
3. If you have the original remote for the device, click Yes. If you do not have the original remote, click No
and follow the instructions.
4. Click Next.
5. Prepare to use your original device remote to teach your Harmony Ultimate a few commands. Point the
end of the original remote at the sensor on the back of your Harmony Ultimate, as shown:
6. Follow the instructions to push buttons on the original remote to teach commands to the Harmony
Ultimate.

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Tip: If your Harmony remote is having problems learning IR commands from your original remote,
one or more of the following ideas may help:
Minimize the amount of light that could interfere with the learning process by blocking out sunlight or turning
off the lights.
Install new batteries in the original remote. If the batteries are low, the signal coming from your original
remote may be too weak for the Harmony Ultimate remote to detect.
Press or tap the button on your original remote as you would during normal use. If you still have problems
learning IR commands, gradually increase the time for which the button is pressed until you reach 1-2 seconds.
If you still have trouble teaching the commands, start with the remotes 2 inches apart. Then try again, slightly
increasing the distance each time (2.5 inches, 3 inches, etc.).
Try varying the angle at which the commands are sent from the original remote to the Harmony Ultimate.
Ensure the device's original remote is sending infrared (IR) commands. If the device's original remote is able to
control the device when in a different room or when covered by a blanket then it is likely not an IR remote and
cannot be learned or controlled by Harmony.
Setting up and testing Activities
After you have added devices, you can create Activities that manage how you use your devices together. For
example, if you have a TV, AV receiver, and cable or satellite box, you will want to control all of these devices when
you watch TV. To control all of these devices together, create a Watch TV Activity.
Adding a Watch TV Activity
When you are initially setting up your Harmony remote, you'll be guided through setting up the Watch TV Activity.
Pressing Watch TV on your new Harmony Ultimate will turn on your television, your cable box, and any other
devices that you've specified for the Watch TV Activity.
To add a Watch TV Activity:
1. The Watch TV Activity configuration step will begin automatically the first time you finish adding devices
to your account. You will be able to configure other Activities later, such as Watch a Movie, Listen to
Music and Play a Game.
2. Choose the devices you want to use in your Activity. MyHarmony will recommend the devices you have
added based on their typical use. You can include or exclude devices from the Activity at this stage.
Select or deselect devices if appropriate and click Next.