Lorex ACH20-1B User manual

Instruction Manual
ACH20–1B Thermal
Monocular Camera

Instruction Manual
ACH20–1B Thermal
Monocular Camera
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Thank you for purchasing this product. Lorex Technology Inc. is committed to providing our customers with a
high quality, reliable security solution.
This manual refers to the following models:
ACH20–1B
For the latest online manual, downloads and product updates, and to learn about our complete line of accessory
products, please visit our website at:
www.lorextechnology.com
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Table of contents
1 Introduction .......................................................................................1
2 Important Safeguards and Warnings ... ....... ....... ....... ................................ 2
2.1 Symbol Conventions.................................................................... 2
2.2 Safety Instructions ...................................................................... 2
2.2.1 Transportation................................................................. 2
2.2.2 Operation ......................................................................2
2.2.3 Charging .......................................................................3
2.2.4 Cleaning .......................................................................3
2.2.5 Storage .........................................................................4
2.3 Privacy Protection Notice .............................................................. 4
2.4 Disclaimers...............................................................................4
3 What’s Included ..................................................................................5
4 Camera Overview ................................................................................6
4.1 Camera Overview.......................................................................6
4.2 Camera Buttons..........................................................................7
4.3 Camera Screen...........................................................................8
5 Getting Started....................................................................................9
5.1 Turn Your Camera On .................................................................. 9
5.2 Adjust the Diopter....................................................................... 9
5.3 Menu Navigation........................................................................9
6 Connecting to the App..........................................................................11
6.1 Download the App .....................................................................11
6.2 Enable Your Camera’s Wi-Fi Hotspot...............................................11
6.3 Connect to the App.....................................................................12
7 Using the App ....................................................................................14
7.1 Live View Settings .....................................................................14
7.1.1 Digital Zoom .................................................................14
7.1.2 Color Palette..................................................................14
7.1.3 Record Images & Videos ...................................................18
7.2 Function Settings.......................................................................18
7.2.1 Laser Pointer .................................................................19
7.2.2 Fire Detection ................................................................19
7.2.3 Track Hot & Cold Points ...................................................20
7.3 System Settings.........................................................................20
7.3.1 Automatic Sleep Mode .....................................................20
7.3.2 Automatic Shutdown........................................................21
7.3.3 Change Measurement Unit (m to ft) ......................................21
7.3.4 Switch to External PAL Display...........................................21
7.3.5 Sign Out.......................................................................21
7.3.6 Restore to Default Settings .... .. ..... ....... ....... ...... ....... ...... .....21
8 Using Your Camera.............................................................................22
8.1 Basic Operations .......................................................................22
8.1.1 Turn On or Off ...............................................................22
8.1.2 Digital Zoom .................................................................22
8.1.3 Color Palette (Colorization)................................................22
8.1.4 Laser Pointer .................................................................24
8.1.5 Record Images & Videos ...................................................24
8.2 Detection & Tracking Settings .......................................................25
8.2.1 Measure Range Distance (Ranging Mode)...............................25
8.2.2 Track Hot & Cold Points (Hot Point) ...... ..... ...... ..... ...... ..... ....27
8.2.3 Fire Detection (Fire Warning) .............................................28
8.2.4 Fire Detection Alarm........................................................28
8.2.5 Standard or Search (Scene Mode).........................................29
8.3 General Camera Settings ..............................................................30
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Table of contents
8.3.1 Wi-Fi ..........................................................................30
8.3.2 Sleep Mode (Suspend Mode) ..............................................30
8.3.3 Automatic Sleep Timer (Auto Suspend)..................................31
8.3.4 Automatic Shutdown........................................................32
8.3.5 USB Mode....................................................................33
8.3.6 FFC (Flat-Field Correction) Mode ........................................35
8.3.7 DPC (Defective Pixel Correction).........................................36
8.3.8 Screen Brightness............................................................37
8.3.9 Status Bar.....................................................................38
8.3.10 Language Settings ...........................................................40
8.3.11 System Information .........................................................41
9 Charging Your Camera ........................................................................43
10 Updating Your Camera ........................................................................44
11 Troubleshooting..................................................................................45
12 Frequently Asked Questions ..................................................................47
13 Technical Specifications .. ....... ...... ...... ...... ....... ...... ...... ...... ....... ....... ..... .50
13.1 General ..................................................................................50
13.2 Thermal..................................................................................50
13.3 Display...................................................................................51
13.4 Function .................................................................................51
13.5 Intelligence..............................................................................51
13.6 Port.......................................................................................51
13.7 Power ....................................................................................52
13.8 Environment ............................................................................52
13.9 Physical Characteristics ...............................................................52
14 Notices .............................................................................................53
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Introduction1
Thermal imaging, or thermography, is a way to improve the visibility of objects in complete
darkness, haze, or tough conditions. Your Thermal Monocular Camera uses infrared sensors to
detect heat given off by a person, animal, or other object and can capture the temperature ranges
of objects around us. It creates images of that radiation called thermograms, which display the
relative temperatures of different objects with different shades or colors. In a thermogram, warm
objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios
for hunting, rescue, animal observation, and more.
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Important Safeguards and Warnings2
Follow all instructions for safe use and handling of your camera.
2.1 Symbol Conventions
The symbols found in this document are defined as follows.
Symbol & Name Meaning
CAUTION
Indicates a potentially hazardous situation
which, if not avoided, can result in minor to
moderate injury, or serious damage to the
product.
WARNING
Indicates a potentially hazardous situation
which, if not avoided, can result in serious in-
jury or death.
DANGER
Indicates a hazardous situation that, if not
avoided, will result in death or serious injury.
ESD
Means that ESD (Electrostatic-sensitive de-
vice) precautions or controls need to be fol-
lowed as the item is ESD susceptible or
sensitive to electrostatic discharge.
ELECTRIC SHOCK
Indicates high voltage electricity. Take care to
avoid coming into contact with electricity.
LASER RADIATION
Indicates a laser radiation hazard. Take care to
avoid direct eye contact with the device’s laser
beam.
NOTE
Provides additional information to emphasize
or supplement important points.
2.2 Safety Instructions
To prevent damage to property or injury to yourself or others, carefully read the safety instruc-
tions in its entirety before using your camera. Keep these instructions where all those who use
your camera will read them.
2.2.1 Transportation
WARNING
• Transport your camera in the original packaging or the camera bag.
• Transport your camera within given temperature and humidity conditions.
• Be careful not to drop your camera. Internal mechanisms can become damaged through ex-
cessive vibration, impact (shock), or pressure.
• Avoid exposing your camera to moisture. Contact with water could cause permanent damage
to the internal components.
2.2.2 Operation
• Ideal operating temperatures are –20 °C to +55 °C (–4 °F to +131 °F).
• Ideal operating humidity is ≤90% or less.
DANGER
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Important Safeguards and Warnings2
• DO NOT expose your camera to moisture. Contact with water could cause permanent damage
to the internal components. In case of liquid entering the camera, quickly turn off your cam-
era and contact your local technical support center for further instructions.
• DO NOT insert foreign materials into your camera. Doing so may result in a short circuit,
cause injury to you, and/or may damage your camera.
WARNING
• If your camera malfunctions, contact your local technical support center for further
instructions.
CAUTION
• During use, place your hand through the adjustable camera wrist strap to prevent your camera
from damage by being dropped.
• DO NOT use your camera in dusty or damp environments or near high electromagnetic radia-
tion to prevent damage to internal circuits and parts.
• DO NOT point your camera lens directly into excessive light sources such as the sun or lasers.
• DO NOT disassemble or modify your camera. The internal components can only be repaired
by a trained technician. Disassembling your camera without professional assistance may
cause water to seep in, resulting in poor image quality.
• For returns, pack your camera in the original packaging with all items originally included by
the manufacturer.
2.2.3 Charging
DANGER
• Improper battery replacement or use may result in fire, explosion, or other hazards.
• Only use accessories regulated by the manufacturer. Never use the charging cable or power
adapter with another product.
• Make sure the plug is properly connected to the power socket.
• DO NOT charge your camera within 2 m of flammable materials.
• DO NOT connect multiple devices to one power adapter. The plug in the power socket could
overheat and possibly cause a fire.
• If any smoke, odor, or noise comes from your camera while charging, quickly turn off your
camera and unplug the charger. Contact your local technical support center for further
instructions.
2.2.4 Cleaning
DANGER
• Turn your camera off before cleaning to prevent electric shock.
• Avoid exposing your camera to moisture. Contact with water could cause permanent damage
to the internal components. In case of liquid entering your camera, quickly turn off your cam-
era and contact your local technical support center for further instructions.
CAUTION
• Clean your camera with a cloth that is clean, soft, and dry.
• For any dirt that is hard to remove, gently wipe it away using a cloth dipped in neutral deter-
gent. Ensure you wipe away any residue with another dry cloth.
• Never use volatile solvents such as alcohol, benzene, thinner, or cleaners that are strong and
abrasive. Doing so may adversely affect your camera’s surface coat and performance.
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Important Safeguards and Warnings2
2.2.5 Storage
• Ideal storage temperatures are –20 °C to +60 °C (–4 °F to +140 °F).
WARNING
• Turn your camera off when it will not be used for an extended period.
• Fully charge your camera every 6 months to ensure the battery life quality.
• Store your camera in a dry, well-ventilated area.
• Store your camera within given temperature and humidity conditions.
• Keep out of the reach of children.
• DO NOT immerse your camera in water or expose to moisture.
• DO NOT subject your camera to excessive vibration, impact (shock), or pressure.
• DO NOT store in locations that:
◦ Are poorly ventilated or exposed to extremely hot, humid, or cold temperatures
◦ Are damp or dusty environments
◦ Are next to equipment that produces high electromagnetic radiation
◦ Are in direct sunlight or next to local heat sources
2.3 Privacy Protection Notice
Face recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no
liability for use of its products that does not conform with local laws.
Ensure you are compliant to your local privacy laws. Most privacy laws require a clear and
understandable notice about the use of cameras on premises before individuals enter. This gives
individuals the option of not entering if they do not want to be recorded. Signs should also in-
clude contact information in case of questions or concerns.
2.4 Disclaimers
• This manual is for reference only.
• Lorex will not be held liable for any damages resulting from the use of this product.
• This manual will be updated according to the latest laws and regulations of related
jurisdictions.
• Lorex reserves the right to change the appearance and software described in this manual at
any time without prior notice. Product updates may result in some differences appearing be-
tween the actual product and this manual.
• There may be errors in this manual or deviations in the description of the functions, opera-
tions, and/or technical specifications. If any misunderstanding occurs due to print failure or
misunderstanding of the content, we reserve the right of final explanation.
• If any problems occur while using your camera, please visit our support site
help.lorextechnology.com or contact our customer support team.
• All logos, brands, trademarks, and registered trademarks are property of their respective
owners.
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What’s Included3
The following accessories are packaged with your camera. Check that all accessories are
included.
Name Quantity
Thermal Monocular Camera x1
Micro-USB Cable x1
Universal Power Adapter x1
Plug Adapter* x5
Camera Bag x1
Legal and Regulatory Information x1
QSG and Warranty Card x1
*Different international plug adapters included. Use the plug specific to your region.
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Camera Overview4
Review the names and functions of working parts that belong to your camera.
4.1 Camera Overview
No. Name Function
1Screen Displays your camera’s menu and the image to
be taken. Only visible when you hold your cam-
era to your eye or when you connect through the
app.
2Eyeshade Blocks light and helps you concentrate on tak-
ing a photo. Comes in a soft material for more
comfortable viewing.
3Serial Number (S/N) A unique group of numbers and letters assigned
to your camera. Used to connect your camera to
the app.
4Diopter Adjustment
Dial Adjust the diopter according to your eyesight to
ensure your view is clear and not blurry.
5Tripod Thread Install a tripod (not included).
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Camera Overview4
6Laser Pointer Emits an intense beam of light to highlight or
point out certain things. Technical specification
for the laser pointer:
• Wavelength: 650 nm
• Beam diameter < 15 x 20 mm (10 m)
• Maximum average output power: 0.9 mW
LASER RADIATION
Exposure to laser light can cause significant
damage to the eyes. Never look into the laser
beam directly or through a piece of optical
equipment.
7Lens Cap Protect your camera lens from dust when your
camera is not in use.
8USB Port Connects to a micro-USB data cable for charg-
ing or exporting files.
9MicroSD Card Slot Insert a microSD card for local storage.
10 CVBS Port Connects to an external PAL display for expand-
ing your camera’s image.
11 Charging Indicator Shows your camera’s battery charging status.
•Red: Charging
•Green: Fully Charged
•Off: Not Charging
•Flashing Red & Green: Charging Error
4.2 Camera Buttons
No. Name Function
1Power • Press and hold to turn your camera on/off.
• Press to turn sleep mode on/off (Suspend
Mode).
2Capture • Press and hold to record videos.
• Press to capture images.
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Camera Overview4
3Mode • Press and hold to enter the menu.
• Press to select the color palette (Colorization).
4Zoom • Press and hold to manually adjust the shutter.
• Press to use digital zoom. Keep pressing to
zoom in and out.
• Press twice quickly to enable or disable the
laser pointer.
4.3 Camera Screen
No. Name Function
1Menu Adjust settings, enable Wi-Fi, and setup options
from your camera’s menu.
2 Status Bar The status bar displays information pertaining
to Wi-Fi, the microSD card, zoom, and battery
level. For more details, see 8.3.9 Status Bar,
page 38.
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Getting Started
5
To ensure proper use of your camera, be sure to read the 2 Important Safeguards and Warnings,
page 2.
5.1 Turn Your Camera On
1. Charge your camera before using it for the first time. Open the sealing cap covering the USB
port, then connect the micro-USB cable to your camera for charging. Plug the other end to a
charger and power source.
2. Press and hold until your camera’s screen turns on.
5.2 Adjust the Diopter
Before you begin, it is highly recommended that you adjust your camera’s diopter to your eye-
sight. Focusing your view will minimize eye strain and fatigue.
• Point your camera at something solid.
• Begin turning the diopter adjustment dial. As you are adjusting the dial, move it left or right
until the display appears clearly in your camera’s screen.
5.3 Menu Navigation
Use your camera’s buttons to navigate through the menu.
While your camera is on, press and hold to open the menu, then navigate as indicated:
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Getting Started
5
Navigation Button
Enter the menu Press and hold
Move up Press
Move down Press
Confirm Press
Exit Press
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Connecting to the App6
Follow the steps below to connect your camera to the app.
NOTE
The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio
equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.
6.1 Download the App
Scan the QR code to download your camera’s mobile app, Thermal_Connection.
6.2 Enable Your Camera’s Wi-Fi Hotspot
Looking into your camera:
1. Press and hold to open the menu.
2. Press or to navigate to Wi-Fi.
3. Press to open the setting.
4. Press to select AP (Access Point).
5. Press to confirm your setting. This will enable your camera’s Wi-Fi hotspot.
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Connecting to the App6
6. Press to exit the menu.
6.3 Connect to the App
1. Open the app.
2. Tap Switch WIFI.
3. Tap on your Wi-Fi settings, and then tap your camera’s name.
NOTE
•Wi-Fi Name: Your camera’s Serial Number (S/N)
•Wi-Fi Password: The last 8–digits of your camera’s Serial Number (S/N)
To access your camera’s serial number from the system information screen, see 8.3.11 System Information,
page 41.
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Connecting to the App6
4. In the app, tap Connect WIFI.
5. Enter your camera’s Wi-Fi password, and then tap Next.
You will now be able to view your camera from the app and make some minor setting adjust-
ments. For more details see 7 Using the App, page 14.
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Using the App
7
Take some time to learn about using your camera through the companion app.
7.1 Live View Settings
The Live View is the first screen you will see when your camera connects to the app. It includes
the following features:
1. Camera’s Live View footage
2. Digital Zoom
3. Color Palette
4. Full-screen display (record images & videos)
7.1.1 Digital Zoom
Zoom in on a certain part of your camera’s image to magnify details.
1. From Live View, tap .
2. Tap your preferred zoom range.
3. Tap OK to save.
7.1.2 Color Palette
Select your camera’s color palette for enhanced visual representations of thermal imaging.
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