Ltl Acorn AG-680M Series User manual

Acorn Guard®
MMS/GPRS Most Cost-effective
Scouting Trail Camera
AG-680M Series
USER’S MANUAL
Contents
1. Introduction........................................................................................................................- 1 -
1.1 Fully Functionality Introduction....................................................................................- 1 -
1.2 Application.....................................................................................................................- 1 -
1.3 Power Supply.................................................................................................................- 1 -
1.4 Attention.........................................................................................................................- 2 -
1.5 Key Features ..................................................................................................................- 2 -
2. Whole View and Details of Camera..................................................................................- 3 -
2.1 Figure 1: Front View of Camera; ...................................................................................- 3 -
2.2 Figure 3.2: Bottom View of Camera;.............................................................................- 4 -
2.3 Figure 3.3: Side and Back View of Camera...................................................................- 5 -
2.4 Figure 3.4: Internal View of Camera..............................................................................- 6 -
2.5 Function Keys & Other Details......................................................................................- 6 -
3. Quick Start..........................................................................................................................- 7 -
3.1 How to start the camera?................................................................................................- 7 -
3.2 How to set the functions?...............................................................................................- 7 -
4. Operation List ....................................................................................................................- 8 -
4.1 Video/Photo Playback....................................................................................................- 8 -
4.2 Delete:............................................................................................................................- 8 -
4.3 Format of SD Card.........................................................................................................- 8 -
4.4 Operation Menu .............................................................................................................- 8 -
5. Specification......................................................................................................................- 10 -
6. Phone SMS Message Remote Command Orders..........................................................- 12 -
7. SD Cards Selection and Battery Life Test Report.........................................................- 13 -
7.1 SD Card Selection........................................................................................................- 13 -
7.2 Battery Life Test Report for Reference........................................................................- 14 -
8. Trouble Shooting..............................................................................................................- 14 -
8.1 Photos Do Not Capture Subject of Interest..................................................................- 14 -
8.2 Camera stops taking images or won’t take images ......................................................- 14 -
8.3 GPRS version camera stops sending photos to email or mobiles. ...............................- 15 -
9. Warranty...........................................................................................................................- 15 -

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1. Introduction
Thank you for choosing one of AcornGuard easy operation highly qualified products.
You now may enjoy the excellences reflected on this series product. This 12MP HD
digital camera was totally R&D by our diligent and smart engineers based on
feedbacks and requirements from customers globally. May you also enjoy and adore
this product as we do. And our company is always open-minded with willing to adopt
creative ideas from you.
1.1 Fully Functionality Introduction
Besides all the functions you may experience from any other similar product; This
digital camera is aimed to offer user the most easy to use experience with gradually
grow functions added; i.e.: GPRS model, SMS remote control, to configure camera
various settings and enable camera to shoot a photo and send back instantly; etc.
Follow up with possible upgrade unique features as 3G & Wifi.
1.2 Application
This digital camera is an ideal product for housing security, warehouse surveillance,
and monitoring wild animals with its camouflage appearance and nice shape. It is
convenient to install or fasten, could be used to take photographs manually and carry
on long-time videos in Test mode.
a. Instant surveillance camera for home, office, construction site, and warehouse, etc
b. Motion-triggered infra-red night vision surveillance;
c. Animal observation and hunting;
1.3 Power Supply
A. AA Alkaline Batteries
This camera can either work with 4 or 8 AA Alkaline batteries. Pls note that the
voltage of rechargeable AA batteries (1.2V) is insufficient to power this device.
Batteries should be inserted as indicated inside the battery case. Upside down
batteries electrode may cause device malfunction. Also, we strongly recommend
changing the batteries when power icon on camera screen is empty or when you
receive lower battery SMS alert (GPRS Model only).
B. Solar Panel

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To bring users better using experience, our engineers designed this camera to be able
to work with most standard 6~12V lithium battery build-in solar panels.
C. Power Adaptor—Security Surveillance Purpose
This camera can also be powered by an external 6~12V DC adapter. Recommend to
remove the alkaline batteries when power adapter is used, to avoid surcharging.
Electrical power is recommended for security purposes.
1.4 Attention
1. Insert the SD memory card correctly, camera does not support SD card hot swap
(insertion).
2. Please use AA battery with good quality in order to prevent battery cells from
corrosion of leaked acid.
3. Use right adaptor (6V/1A or 2A) of this camera to supply power, and do not invert
the electrode when put in batteries.
4. In Test mode, camera will automatically power off in 1min without any operations.
Please manually turn ON it as if you want to use it again.
5. Don’t interrupt power supply during system upgrade, please deliver it back to
factory if the device doesn’t work after upgrading.
6. Do not frequently insert or pull out SD card and battery or plug in and out the
adaptor when the camera is on.
7. Do not have any floating objects, such as leaves, strings, or ribbons in the 3M
motion detection zone of cameras, to avoid mistaking photograph or videos.
8. Do not keep camera next to hot irrelevant objects, air conditioner exhaust vents,
and light, etc. to avoid mistaking photos or videos.
1.5 Key Features
a. Programmable 5/8/12 Megapixel high-quality resolution;
b. Especially designed function buttons for user’s conveniences;
c. Optional to turn on/off camera speaker;
d. 40 pcs IR LEDs for flash range as 20 meters;
e. Adjustable PIR sensitivity;
f. Multi-shot pictures (up to 7 pics per trigger);
g. Impressive quick trigger time: 0.8-1s (GPRS trigger time is 1.2s);
h. Support standard 6~12V solar panel;
i. Color pictures during day; black and white at night.
j. Adjustable delay between motions;
k. With 8 AA alkaline batteries, the longest standby time is up to 6 months;
l. Available operation temperature: -20℃to 60℃;
m. Time Lapse for automatically and constantly shooting of pictures/videos at preset
interval;
n. With specified Timer, camera can be programmed to work only during preset
time period every day;
o. Stamp of USER LABEL, date, time, temperature and moon phase on every picture
enables you to identify where and when the camera shot photos;
p. Built-in 2.0" TFT color screen to review photos and videos in camera.

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q. Audio Recording brings you heart pumping like ever before;
r. Two different TV OUT settings help you review photos/videos even from
Television.
Below are for GPRS Model only
s. With SMS/MMS/GPRS/SMTP/HTTP function, camera can transmit photos to 1-4
settled mobile phones and 1-4 email accounts according to set intervals
constantly at lower battery consumption.
t. SMS alert when battery is low;
u. SMS to realize various configurations;
v. SMS to enable camera to shoot a photo and send back instantly;
w. Support most 2G and most 3G SIM cards to get real-time photos;
2. Whole View and Details of Camera
2.1 Figure 1: Front View of Camera;
Indicator Light
Light Sensor
day/night
19 IR LEDs
Lens
PIR Sensor
21 IR LEDs

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2.2 Figure 3.2: Bottom View of Camera;
Push slightly to open this cover
TV Out
DC in USB Port SD Card Slot
Battery Slot

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2.3 Figure 3.3: Side and Back View of Camera.
GPRS module Slot
Battery Slot
Push here to open battery slot
and GPRS module slot cover

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2.4 Figure 3.4: Internal View of Camera
Introduction of each button
a) Press Buttons
01: Menu; 02/ 03/ 04/ 05: navigation arrow buttons; 06: OK
b) Switch Buttons
07: Power Switch; 08: Camera/Video Switch; 09: IR LEDs Group Switch; 10: GPRS
Switch
2.5 Function Keys & Other Details
A. Switch Buttons
Power Switch
Switch up: Power On—PIR intelligent automatically monitoring;
light sensor flashes 5 times before entering Mode “Power On”
Switch “On”, press “OK” once to wake up camera LCD screen to
enter TEST Mode; Press and hold button “OK” for 5 sec to get
back to mode “Power On”
Switch down: OFF—Camera stops working.
Video/Photo
Switch
Switch up: Pic—Photographing
Switch down: Video—Video Recording
IR LEDs Group
Switch
Switch up: 19—up side 19 pcs IR LEDs work
Switch down: 40—all 40 IR LEDs work
GPRS Switch
Switch up: On—GPRS function enabled;
Switch down: Off—GPRS function disabled.

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B. Navigation buttons
a) Power Switch by “On”, press “OK” once to wake up camera LCD screen to enter
TEST Mode;
b) Test mode, Press “Menu” once to enter camera setting menu; Press “OK” to
shoot photo(s) or video clips.
c) To navigate the interface by pressing “←”, “↑”, “→”, or “↓”, press “OK” for
selection. To modify the selection, press “↑” and “↓”again and press “OK” to
confirm. To return to the previous menu, press “Menu”.
d) Press and hold button “OK” for 5 sec to get back to mode “Power On”
3. Quick Start
3.1 How to start the camera?
Switch button ⑦to “ON”, press button ⑥ “OK” once to wake up camera LCD
screen (to enter TEST Mode.)
3.2 How to set the functions?
C. Test mode, Press button ①“Menu” once to enter camera setting menu;
D. To navigate menu interface by pressing “←”, “↑”, “→”, or “↓”, press “OK” for
selection. To modify the selection, press “↑” and “↓”again and press “OK” to
confirm. To return to the previous menu, press “Menu”.
E. Exit Menu, then press button ⑥“OK” for 5 sec to enable camera to work
automatically by itself.
F. Switch button ⑧to switch “Photographing”/ “Video Recording”;
G. Switch button ⑨to turn on 19 IR LEDs or whole 40 IR LEDs.
H. Switch button ⑩to turn on/off GPRS function.

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4. Operation List
4.1 Video/Photo Playback
In Test Mode without pressing button “Menu”: press arrow button “↑” to enter
Playback; press “←” and “→” for selection, “OK” to play photo/video. Press button
“↑” again to return. Press “Menu” button to initiate Deletion of files or Format of SD
card.
4.2 Delete:
a. Delete one: delete selected photo/video;
b. Delete All.
press“↑” and “↓”for selection, “OK” to confirm, “menu” return back to previous
interface.
4.3 Format of SD Card
a. No
b. Yes: to format SD card via camera.
press“↑” and “↓”for selection, “OK” to confirm, “menu” return back to previous
interface.
4.4 Operation Menu
Test mode, Press “Menu” once to enter camera setting menu; to navigate setting
interface by pressing “←”, “↑”, “→”, or “↓”, press “OK” for selection, and “Menu” to
return back to previous menu.
Main Menu
Default Setting
Functions Description
1. User Label
OFF
Select “ON” to set 4 digits/ alphabets for each camera. Such
function can help user to identify photos are from where and
which camera.
2. Camera + Video
OFF
Select “ON”, camera shoots photo(s) first, then video upon
same trigger event based on Video Length and Multi-shot
user configured.
3. Multi-Shot
1P
Optional 1/2/3/4/5/6/7 photos per trigger
4. Image Size
5MP
12MP/8MP/5MP
4000x3000, 3264x2448, 2592x1944
5. Video Size
640
HD/640/320: 1080x720/640x480/320x160
6. Video Frame
30FPS
30fps/15fps, programmable
7. Digital Zoom
NO
Lens focus room in 2/ 3/ 4 times.
8. Video Length
5 Sec
5-60s video clips
9. PIR Sensitivity
Middle
High/ Middle/ Low;
Higher sensitivity is 1) more sensitive to movements by smaller
subjects; 2) longer detection distance; 3) easier for sensor to
detect difference between body heat and outdoor
temperature; 4) easier to trigger camera to record. In high
temperature environment, body heat of subjects and

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environment temperature is hard to tell by camera, suggest set
High.
10. Timer
OFF
Select “ON”, to set the beginning time and end time
(hour/minute); camera will only work during the time user set.
11. Time Lapse
OFF
Select “ON”, to set the interval; PIR sensor of camera will be
turned off; camera will shoot pics or video clips automatically
upon the interval user set.
Configurable interval: 5 seconds to 24 hours.
12. Delay
OFF
The pre-set time interval you desire between photo/video
recordings upon motion. This option prevents from taking too
many photos or videos.
Example: Camera will wait 1 minute between
photo/video recordings with motion
Configurable delay time: 5 seconds to 2 hours.
13. Audio Recording
ON
Select “ON”, audio available in video clips.
14. TV Out
N
NTSC/PAL
15. Stamp
ON
To select or cancel imprinting of programmed user label, moon
phase, temperature, date, and time on photos.
16. Frequency
50Hz
Improper setting may cause camera screen flicker
17. Language
English
English…
18. Time/Date
01/ 01/ 2011
12: 00
Date/Time; Date: “month/ date/ year”; Time: “hour/minute”
19. Camera Sound
ON
Select “OFF” to turn off camera speaker.
20. Cycle Recording
OFF
Select “ON”, camera will continue to record photos/videos by
deleting earliest photos or video clips recorded in SD card.
21. Password
OFF
Select “ON” to enable password protection for your camera;
support totally 6 digits/ alphabets long password access.
In sub menu to set URL/ APN/ IP/ Port,
User can navigate to choose needed characters by pressing “←”, “↑”, “→”, or “↓”, press “OK” for
selection, “Menu”to switch group of characters. Needed information entered, press “OK”to confirm
icon “＾”to save & exit.
22. Country Set
(For MMS only)
Choose your local wireless operator(SIM Card provider) from the available list by
steps below:
i.e.: China Mobile:
“China”→press button ”OK”→”China Mobile”
Note: Pls check if preset URL/ APN/ IP/ Port (Username & Password if required) in “MMS
Setup”are exactly the same offered by your local operator.
23. MMS Setup
If you can’t find your local operator from “Country Set”list, pls contact your
operator for URL/ APN/ IP/ Port (Username & Password if required); and enter these info
manually.
(We’ll add the needed operator info into “Country Set”list whenever we’re informed with
the detail effective information.)
Note: MMS only send photos to preset phones; if MMS is with wrong information
entered, then phones will not be able to receive photos from camera.
24. SMTP Setup
1) Enter your SIM card provider APN;

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Note: APN will be entered automatically if you select your operator in “Country Set”
2) Enter your mailbox IP;
i.e.:
Hotmail IP: smtp.hotmail.com;
Gmail IP: smtp.gmail.com;
3) Enter your mailbox port;
Port of most mailbox is 25; plz enter your mailbox corresponding port.
4) Enter your mailbox password access.
Note: SMTP only send photos to preset emails; if SMTP is with wrong information
entered, then emails will not be able to receive photos from camera.
25. FTP Setup
1) Enter your SIM card provider APN;
Note: APN will be entered automatically if you select your operator in “Country Set”
2) Enter your FTP server IP;
i.e.:
FTP Server IP: ftp://dianwan2008.gicp.net/
Enter: dianwan2008.gicp.net
Gmail IP: smtp.gmail.com;
3) Enter your FTP server port;
Port of most FTP server is 21; plz enter your FTP server corresponding port.
4) Enter your FTP server password access.
Note: FTP only upload photos to preset FTP account; if FTP is with wrong information
entered, then FTP account will not be able to receive photos from camera.
26. Send to
Enter 1 to 6 phone number, or 1 to 6 email accounts to receive photos from camera.
27. GPRS Mode
1) Power Saving Mode: (Battery Power)
Camera GPRS module will only be activated upon trigger.
2) Indoor Mode: (Power adapter connected)
Camera GPRS module stand-by all the time to send photos, and receive
remote SMS command orders.
28. Card Txt
OFF
Select “ON”to enable camera to record the trigger time only,
instead of shooting photos/Videos to save battery power.
How to use?
User can check out when and how many times the camera was
triggered by moving objects by reading the time points listed in
Txt file which is saved in SD card.
Allow SMS command message from phone to withdraw this file
remotely.
Usage:
Enable user to know what time period there will be more
animals/ moving objects. User can by then to set “Timer”
(manually or by SMS command message) to enable camera to
shoot photos/videos only during that specific time period.
22. Reset
No
Select “Yes” to reset camera back to factory default setting.
5. Specification
Image Sensor
5 Mega Pixels Color CMOS

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Effective Pixels
2560x1920
Day/Night Mode
Yes
IR arrange
20m
IR Setting
Top: 19 LED, Foot: 21LED
Memory
SD Card (8MB –32 GB)
Operating keys
10
Lens
F=3.0; FOV=52°; Auto IR-Cut-Remove (at night)
LCD Screen
2” TFT, RGB, 262k
PIR Sensitivity
3 sensitive levels: High / Normal / Low
PIR distance
12m –15m
PIR Angle
60°
Picture size
5MP/8MP/12MP = 2592x1944/3264x2448/4000x3000
Picture Format
JPEG
Video resolution
720P (1280x720), 640x320, 320x160
Video Format
AVI
Video Length
1-60sec. programmable
Shooting Numbers
1-7
Trigger Time
0.8-1s
Trigger Interval
2s-5s
Camera + Video
Yes
Playback Zoom in
2x, 3x, 4x
Device Serial No.
Yes
Time Lapse
Yes
Beep Sound
ON/OFF
SD Card cycle
ON/OFF
Card Txt (PIR Log Recording)
Yes (Most adorable feature)
Operation Power
Battery: 6V; DC: 12V
Battery Type
8AA
External DC
12V
Stand-by Current
0.15mA
Stand-by Time
4~6 months (4×AA~8×AA)
Auto Power Off
auto switch to mode “ON” in 60s without any operations
Power Consumption
150mA (+650mA when whole 40 IR LEDs light up)
Low battery Alert
4.8V (4.8V: alert; 4.6V: power off)
Interface
TV out/USB/SD Card/DC Port
Mounting
Strap; Tripod
Operating Temperature
-20°C to 60°C
Storage temperature
-30 °C to 70°C
Operation Humidity
5%-90%
Waterproof spec
IP54
Dimensions
131.42 x98.72 x77.44mm
Weight
300g
Certification
CE FCC RoHs

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6. Phone SMS Message Remote Command Orders
All SMS message order codes start with “*”, end with “#”.
Camera GPRS module will confirm back to preset phone(s)/ email(s)/ FTP account
with a successful configured notification message upon every single remote SMS
command order message.
Note: plz only send next command message to camera upon notification message
from camera;
Function
Order
Code
SMS Command
Example
Configured Setting
01
Mode: Camera(1), Camera + Video(2)
01*1#
Camera
02
Image Size: 12MP(1), 8MP(2), 5MP(3)
02*1#
12MP
03
Multi-shot:
1 photo per trigger(1),
2 photos per trigger(2),
3 photos per trigger(3),
…
7 photos per trigger(7)
03*2#
2 photos per trigger
04
Time Lapse:
Represent time with 2 digits,
i.e.: 2h 1m 3s: 020103
04*#
OFF
04*020103#
Camera shoots photos/ photo+video
every 2 hours 1minute 3 seconds
automatically.
05
PIR Sensitivity:
Low(1), Middle(2), High(3)
05*3#
High
06
Digital Zoom:
No (1), 2 times (2),
3 times (3), 4 times (4)
06*3#
Digital Zoom in 3 times
7a
Phone 1
Send to:
Phone number:
Maximum 20
types (MMS only)
7d*15955559999#
Phone 4: 15955559999
7b
Phone 2
7c
Phone 3
7d
Phone 4
7d*#
Delete phone number in phone 4
7e
Phone 5
7f
Phone 6
8a
Email 1
Send to:
Email: Maximum
60 types (SMTP
only)
8a*[email protected]om#
Email1: [email protected]om
8b
Email 2
8c
Email 3
8d
Email 4
8a*#
Delete email address in
Email 1
8e
Email 5
8f
Email 6
09
Maximum number of photos sent from
camera. (Camera sends photos every
day based on the numbers use sets.)
09*#
No Limit
09*19#
Enable camera to send 19 photos to
preset phone(s)/ email(s)/ FTP only
every day.
10
Delay: OFF, ON
10*#
OFF

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Represent time with 2 digits, i.e.:
2h 24m 21s: 022421
10*022421#
Camera only shoot photos/videos
every 2hours 24minutes 21seconds
upon motion.
11
Timer:
Represent time with 2 digits, hyphen to
connect beginning time and end time;
i.e.:
2:01:30 a.m. to 4:05:10p.m.:
020130-160510
11*#
OFF
11*020130-160510#
Camera works only between 2:01:30
a.m. and 4:05:10p.m. every day.
12
Require camera to shoot a photo and
send back.
(Note: Camera GPRS module will only be
activated to execute the command upon
trigger in Power Saving Mode; execute
commands all the time in Indoor Mode)
12*#
Camera shoots a photo and send
back to preset phone number(s)/
Emails/ FTP account.
13
GPRS Mode:
Power Saving Mode (1)
Indoor Mode (2)
13*1#
Power Saving Mode
13*2#
Indoor Mode
14
Card Txt
14*#
ON
14*1#
OFF
15
Require camera to send “Card Txt” to
preset phone(1)/ email(2)/ FTP(3)
Note: Card Txt needs to be turned ON
15*1#
Send “Card Txt” to preset phone(s)
15*2#
Send “Card Txt” to preset email(s)
15*3#
Send “Card Txt” to preset FTP(s)
16
User Label: 4 digits / alphabets
i.e.: Coastal City position 1: CC01;
New York Central Pack 2: NYC2
16*CC01#
Coastal City position 1
16* NYC2#
New York Central Pack 2
17
Video Size:
720P (1);
D1 (2);
CIF (3)
17*1#
720P
18
Video Length
5-60s
18*10#
Each video clip length: 10s
7. SD Cards Selection and Battery Life Test Report
7.1 SD Card Selection
Using a memory card is required to operate the camera. When the camera is
"ON" and no memory card is used, the screen displays "Pls insert memory card". The
SD slot of the camera has a 32 GB memory capacity. Before inserting or removing the
memory card, the camera must be turned "OFF". Failing to do so may cause loss of or
damage the pictures already recorded from the memory card. When the SD card is
full, the viewing screen indicates "Memory Full". The following data shows an
approximate quantity of photos which can be recorded by the camera depending on
the memory card capacity.
Chart below will show you the approximate capacity of different size SD cards.

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Pls check to see which size card can fit your needs best.
SD
Size
Capacity
1GB
2 GB
4 GB
8 GB
16 GB
32 GB
Photo (pictures)
5MP
705
1373
2823
5517
11141
244962
8 MP
452
882
1813
3544
7157
14241
12 MP
201
392
806
1575
3181
6326
Video (hours)
720P HD
00:09:27
00:18:32
00:38:15
01:14:53
02:31:20
04:53:40
640x480
00:26:01
00:50:48
01:44:33
03:24:27
06:52:58
13:09:27
320x160
01:14:07
02:24:28
04:57:04
09:40:39
19:32:30
39:15:10
7.2 Battery Life Test Report for Reference
Test Condition: LCD screen off. Mode: “Power On”_PIR intelligent automatically monitoring
8AA Alkaline Batteries
Photos shot per day
Working time
Video clips shot per day
Working time
IR LEDs On
IR LEDs On
5MP
100 photos
51 days
320× 240
10 sec
10 clips
43 days
8MP
100 photos
49 days
640× 480
10 sec
10 clips
42 days
12MP
100 photos
45 days
1280× 720
10 sec
10 clips
40 days
IR LEDs Off
IR LEDs Off
5MP
100 photos
59 days
320× 240
10 sec
20 clips
119 days
8MP
100 photos
55 days
640× 480
10 sec
20 clips
113 days
12MP
100 photos
51 days
1280× 720
10 sec
20 clips
101 days
8. Trouble Shooting
8.1 Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting. For warm
environmental conditions, set the Sensor Level to “High” and for cold weather use,
set the sensor for “Low”.
2. Try to set your camera up in an area where no heat resources are in the camera’s
field of view.
3. In some cases, set the camera near water will make the camera take images with
no subject in them. Try to aim the camera over ground.
4. Try to set camera on stable and immovable objects, i.e.: large trees.
5. At night, motion detector may detect beyond range of the IR illumination.
Reduce distance setting by adjusting sensor sensitivity.
7. Rising sun or sunset can trigger sensor. Camera must be reoriented.
8. If person/animal moves quickly, it may move out of the camera’s field of view
before photo is taken. Move camera further back or redirect camera.
8.2 Camera stops taking images or won’t take images
1. Please make sure that the SD card is not full. If the card is full, camera will stop

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taking images. Or user can turn on Cycle Recording to avoid such problem.
2. Check batteries to make sure that alkaline or lithium AA batteries left power is
enough for camera to work.
3. Make sure that the camera power switch is in the “On” position and not in the
“Off” or “Test” modes.
4. When GPRS function is on, there will be around 1 minute interval for camera to
send out photo before camera shooting the next photo. Turn off the GPRS, camera
can shoot photos continuously.
5. Please format the SD card with camera before using or when camera stops taking
images.
8.3 GPRS version camera stops sending photos to email or mobiles.
1. Check if the SIM card is out of charge.
2. Check if SIM card in using can work with mobile phone.
3. Check if the signal is too weak or there is no signal covered.
4. Make sure the GPRS setting is right (check the manual)
9. Warranty
With great pride and full confidence in our products, we always keep our words
which are given to our customers as specified warranty terms and service below.
Based on a strict QC system, we initially offer all our customers two year long time
limited warranty, come along with selectable chargeable renewal policy of warranty
as one, two, three, or four years.
Our products are warranted against defects in materials and workmanship for a
period of one year from the date of original purchase. If a defect exists, we will, at
our option and to extent permitted by law will (1) repair the product at no charge
using new or refurbished parts; (2) exchange the product with a functionally
equivalent product that is new or refurbished. Provided the product is returned
freight charge paid.
This warranty excludes damage resulting from abuse, accident, modifications or
other causes that are not defects in materials and workmanship, or by someone
other than our authorized technicians. This warranty only covers failures due to
defects in materials or workmanship under normal usage.
To obtain warranty service, please contact us to determine the nature of problem
before return the product under this warranty (with a written description of the
problem and print samples) for repairing or exchanging.