Lucent Technologies MERLIN LEGEND Release 5.0 User guide

MERLIN LEGEND®
Communications System
Release 5.0
System Programming and Maintenance (SPM)
555-650-140
Comcode 108005729
Issue 1
June 1997

Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
However, information is subject to change.
See Appendix A, “Customer Support Information,” for important information. It follows
Maintenance and
Troubleshooting
in this binder.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example,
persons other than your company’s employees, agents, subcontractors, or persons working on your company’s
behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud
occurs, it can result in substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as programming and
configuring your equipment to prevent unauthorized use. The system manager is also responsible for reading all
installation, instruction, and system administration documents provided with this product in order to fully understand
the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent
Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier
telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be
responsible for any charges that result from such unauthorized use. For important information regarding your
system and toll fraud, see Appendix A, “Customer Support Information.”
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense. For further FCC
information, see Appendix A, “Customer Support Information.”
Canadian Department of Communications (DOC)
Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference
regulations of the Canadian Department of Communications.
Le Présent Appareil Numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A préscrites dans le réglement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
Trademarks
5ESS, ACCUNET, ACCULINK, CONVERSANT, DEFINITY, Magic On Hold, Megacom, MERLIN, MERLIN II,
MERLIN LEGEND, MERLIN MAIL, MultiQuest, Music on Hold, PassageWay, and Systimax are registered trade-
marks and 4ESS, Lucent Technologies Attendant, AUDIX Voice Power, FAX Attendant System, HackerTracker,
MERLIN Identifier, MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D, are trade-
marks of Lucent Technologies in the US and other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
ProComm and ProComm Plus are registered trademarks of DataStorm Technologies, Inc.
Supra, StarSet, and Mirage are registered trademarks of Plantronics, Inc.
UNIX is a registered trademark of UNIX System Laboratories, Inc.
PagePac is a registered trademark of DRACON, a division of Harris Corporation.
Okidata is a registered trademark of Okidata Corporation.
NORTEL is a registered trademark and DMS a trademark of Northern Telecom.
MCI, Prism, and Vnet are registered trademarks of MCI Communications Corporation.
Copyright ©1997, Lucent Technologies 555-650-140
All Rights Reserved Issue 1
Printed in USA June 1997

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140
Issue 1
June 1997
Contents
Page iii
Contents
Contents iii
IMPORTANT SAFETY INSTRUCTIONS v
About This Book ix
■Intended Audience ix
■Terms and Conventions Used x
Typographical Conventions xi
■Product Safety Labels xi
■Security xii
■Related Documents xiii
■How to Comment on This Document xiv
System Programming and Maintenance 1
■System Requirements 2
■Installing the SPM Software 4
DOS Installation 4
DOS Installation with Windows 95 7
Initializing the SPM Software 11
■Connecting the PC 16
Direct Local Connection 16
Local Modem Connection 19
Remote Modem Connection 19
■Accessing SPM 21
With a Direct Local Connection 21
With a Local or Remote Modem Connection 22
■Using SPM 26
SPM Screens 27
SPM Main Menu Options 30

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140
Issue 1
June 1997
Contents
Page iv
SPM Help 31
Backup 32
Boards 38
Browse 41
Convert 42
Language 49
Maintenance 50
Monitor 51
Pass-Thru 51
Password 54
Print Options 57
Restore 58
■System Programming 62
Basic Programming Information 62
Idle States 63
Accessing System Programming 66
Printing Reports 67
■Upgrading the System 69
Before You Begin 70
Inter-Release Compatibility 71
Upgrade Procedure 74
■Surrogate Mode Programming 89
Index 91

IMPORTANT SAFETY INSTRUCTIONS
Page v
MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
Issue 1
June 1997
MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1 June 1997
IMPORTANT SAFETY INSTRUCTIONS
The exclamation point in an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the product.
When installing telephone equipment, always follow basic safety precautions to
reduce the risk of fire, electrical shock, and injury to persons, including:
■Read and understand all instructions.
■Follow all warnings and instructions marked on or packed with the
product.
■Never install telephone wiring during a lightning storm.
■Never install a telephone jack in a wet location unless the jack is
specifically designed for wet locations.
■Never touch uninsulated telephone wires or terminals unless the
telephone wiring has been disconnected at the network interface.
■Use caution when installing or modifying telephone lines.
■Use only Lucent Technologies-manufactured MERLIN LEGEND
Communications System circuit modules, carrier assemblies, and power
units in the MERLIN LEGEND Communications System control unit.
■Use only Lucent Technologies-recommended/approved MERLIN
LEGEND Communications System accessories.

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1
June 1997
IMPORTANT SAFETY INSTRUCTIONS
Page vi
■If equipment connected to the analog extension modules (008, 408, 408
GS/LS) or to the MLX telephone modules (008 MLX, 408 GS/LS-MLX) is
to be used for in-range out-of-building (IROB) applications, IROB
protectors are required.
■Do not install this product near water, for example, in a wet basement
location.
■Do not overload wall outlets, as this can result in the risk of fire or
electrical shock.
■The MERLIN LEGEND Communications System is equipped with a
3-wire grounding-type plug with a third (grounding) pin. This plug will fit
only into a grounding-type power outlet. This is a safety feature. If you
are unable to insert the plug into the outlet, contact an electrician to
replace the obsolete outlet. Do not defeat the safety purpose of the
grounding plug.
■The MERLIN LEGEND Communications System requires a
supplementary ground.
■Do not attach the power supply cord to building surfaces. Do not allow
anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.
■Slots and openings in the module housings are provided for ventilation.
To protect this equipment from overheating, do not block these openings.
■Never push objects of any kind into this product through module
openings or expansion slots, as they may touch dangerous voltage
points or short out parts, which could result in a risk of fire or electrical
shock. Never spill liquid of any kind on this product.
■Unplug the product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use cleaners or aerosol cleaners.
■Auxiliary equipment includes answering machines, alerts, modems, and
fax machines. To connect one of these devices, you must first have a
Multi-Function Module (MFM).

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1
June 1997
IMPORTANT SAFETY INSTRUCTIONS
Page vii
■Do not operate telephones if chemical gas leakage is suspected in the
area. Use telephones located in some other safe area to report the
trouble.

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1
June 1997
IMPORTANT SAFETY INSTRUCTIONS
Page viii
!
WARNING:
!
■ For your personal safety, DO NOT install an MFM yourself.
■ ONLY an authorized technician or dealer representative shall install, set
options, or repair an MFM.
■ To eliminate the risk of personal injury due to electrical shock, DO NOT
attempt to install or remove an MFM from your MLX telephone. Opening
or removing the module cover of your telephone may expose you to
dangerous voltages.
SAVE THESE INSTRUCTIONS

About This Book
Page ix
Intended Audience
MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
Issue 1
June 1997
MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1 June 1997
About This Book
System Programming and Maintenance (SPM) is a software tool develped
specifically for the MERLIN LEGEND Communications system to allow
programming, administration, and maintenance tasks to be done on a PC.
Intended Audience
This book is intended for anyone who uses a PC to perform programing or
maintenance tasks for the communications system. It is especially aimed at
system managers and support personel.
‘‘Related Documents’’ later in this section, provides a complete list of system
documentation together with ordering information.
In the USA only, Lucent Technologies provides a toll-free customer Helpline (1
800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Technologies
representative, if you need assistance when installing, programming, or using
your system.

MERLIN LEGEND Communications System Release 5.0
System Programming and Maintenance (SPM)
555-650-140 Issue 1
June 1997
About This Book
Page x
Terms and Conventions Used
Terms and Conventions Used
In this document, the terms in the following list are used in preference to other,
equally acceptable terms for describing communications systems.
Lines, Trunks and Facilities
Facility is a general term that designates a communications path between a
telephone system and the telephone company central office. Technically a
trunk
connects a switch to a switch, for example the MERLIN LEGEND
Communications System to the central office. Technically, a
line is a loop-start
facility or a communications path that does not connect two switches (for
example, an intercom line or a Centrex line). However, in actual usage, the
terms
line and trunk are often applied interchangeably. In this book, we use
line/trunk and lines/trunks to refer to facilities in general. Specifically, we refer to
digital facilities . We also use terms such as personal line, ground-start trunk,
Direct Inward Dialing (DID) trunk, and so on. When you talk to your local
telephone company central office, ask them which terms they use for the
specific facilities they connect to your system.
Some older terms have been replaced with newer terms. The following list
shows the old term on the left and the new term on the right:
trunk module line/trunk module
trunk jack line/trunk jack
station extension
station jack extension jack
analog data station modem data station
digital data station terminal adapter
7500B data station terminal adapter
analog voice and analog data station analog voice and modem data
digital voice and analog data station MLX voice and modem data
analog data only station modem data only station
digital data only station terminal adapter only station
7500B data only station terminal adapter only station
digital voice and digital data station MLX voice and terminal
adapter station