
Troubleshooting
To set up your light and download the app, visit
LuminAID.com/faq.
If you have trouble connecting to the light through
the app:
1. Check to make sure the Bluetooth on your
phone is ON.
2. Check to make sure no other devices are
currently controlling the light through the app.
Only one device can control the light at a time.
3. Check to make sure the Bluetooth is ACTIVE
on the light. You can do this by pressing and
holding the power button on the product for 5
seconds. The green battery indicator LEDs will
blink once to indicate Bluetooth mode is active.
4. Recharge your light to make sure it is
at least 25%-50% charged.
5. Forget all lights from the app by holding your
finger over the list until the “Forget Light”
menu appears. Forget all lights.
6. Hard quit or close down the app (swipe up on
an iPhone) and restart it again.
7. Click “Add New Light” and search for the light
again.
8. If these steps do not work, visit our
website to learn how to hard reset the
lantern: LuminAID.com/faq.