m3d PRO User manual

The M3D PRO 3D Printer User Manual

Specifications
Lower Build Volume: 177.8mm x 177.8mm x 152.4mm
Upper Build Volume: 152.4mm x 137.16mm x 33.02mm
Layer Resolution/Layer Thickness (Vertical Resolution):
25 to 350 Microns
Filament Diameter: 1.75 mm, accepts 3rd party filaments
Nozzle Diameter: 0.40 mm (other sizes available
from M3D store)
Speed: Typically prints filament up to 60mm/sec, and
travels (non-print speed) at speed up to 120mm/sec
Software: M3D and support 3rd party software
Supported File Types: .STL, .OBJ, and .ZIP
System Compatibility: Windows/Mac/Linux
Power Supply: 45W UL/CE/FCC/RCM/PSE listed power
supply
USB: 2.0 and above
Weight: 4.7 lbs
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www.PrintM3D.com/Downloads
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www.PrintM3D.com/Support
View our expansive customer support network,
technical articles, and FAQ.
This Manual is subject to change. For updated specifications, languages, and information visit www.printM3D.com/support.
Welcome to 3D Printing! Thank you for purchasing The M3D Pro 3D Printer, the first “self-aware” 3D printer. The M3D Pro is ready right out
of the box to make your custom creations come to life. Just download our software from https://printm3d.com/downloads, plug in the printer,
download the models, hit print, and watch as you bring an object into the world through 3D printing. The M3D Pro is designed to use a closed-loop
feedback sensor network to ensure reliability and error correction leading to more successful printing. Let’s see what you print!

1.0 Unboxing The Pro
The unboxing should be performed carefully to avoid
damage to the unit. Remove power supply. Flip box
over gently and let the M3D Pro slowly slip out of the
box onto a flat surface.
DO NOT let the printer fall out of the box for any
reason. Once the Pro is completely free of the box,
remove the foam from the bottom of the printer. Next,
flip the printer over and remove the foam from the top
of the printer. Lastly, remove any additional tape and
packaging.
Safety Considerations
Caution: Hot! Keep your fingers away from the Nozzle Tip and Black Insulator when the printer is on as these areas reach
temperatures over 200 degrees Celsius. Always be sure to keep your hands away from moving parts when The Pro is in
operation.

2.0 Downloading M3D Software
1. Please visit http://www.PrintM3D.com/downloads  to download your Operating
System specific M3D Software. Download the M3D Software to a known location,
like your Desktop. Run the installer and continue through all windows and
prompts.
2. Run the M3D Software after it has fully installed. Your computer is now ready to
automatically detect any M3D printers that are connected.
3. Please allow your printer to update to the most recent firmware. DO NOT turn
off your printer or computer during firmware and software updates.
*Turn Windows Automatic Updates to Inform Only* When
running a Windows PC, turn Automatic Updates to “Check for
updates, but let me choose whether to download and install
them” from the Control Panel; this will prevent Windows
Automatic Updates from
restarting your computer (resulting in a print failure) while The
Pro is in operation.
3.0 Connect and Power The Pro
Figure. Rear view of The Pro showing the USB and
Power ports.
Insert the M3D provided M3D USB cable into the USB port at the back of the
printer.
Insert the other end of the USB cable into an available USB port on your
computer. If you have issues with USB 3.0, go to our support page at "http://
www.printm3d.com/support" and search “USB 3” for solutions. Insert the M3D
provided genuine M3D power supply into the round hole on the back of the
printer.
DO NOT use another power supply!
Plug the country-specific external power supply into a wall socket, and the M3D
logo on the front of The M3D Pro should light up.
*Power Off* To power off The M3D Pro, disconnect the USB first. Then, wait at least 10
seconds before detaching the power supply from the back of the printer.

*NOTE Factory Filament *
There may be factory filament installed externally, let the
printer extrude this first and then insert your filament of
choice.
Figure. Showing the filament path taken
When installing internal
filament, the path begins
underneath the print bed
through the black filament
tube.
External filament is
installed via the external
feed port located at the top
of the extruder head.
Always keep a clear path
between your filament
spool and the print head.
Notes for Loading Filament
In both scenarios, you need to feel the
filament “catch” the extruder gear. When you
are loading filament, apply constant force on
the filament to push it forward into the
extruder gear. A good way to test if the
filament is “caught” is to lightly pull back and
forth on the filament. If the filament does not
pull out, then you have engaged with the gear.
3D Ink Cheat Code
Your 3D Ink™ Cheat Code is written on the front of
your Micro Spool. If it is not, you can type in either
ABS or PLA or TGH (for Tough 3D ink) depending
on which filament type you are using.
4.0 Installing 3D Ink (Filament)
Filament Installation is accessed by selecting the 3D Ink button in the top left
corner of the M3D Software. You will be guided to install filament Externally or
Internally. DO NOT attempt to load both ports at the same time during
printing.

5.0 The First Print!
1. Calibrate
Often a successful first print layer leads
to a successful print! To be sure your
printer is ready for its first print, select
the Gear Icon to open the printer
settings. Then go to the Calibration section
where you can select Advanced Calibration.
Now select the Recalibrate Bed Location
button. This will begin the Quick
Calibration process, which should take no
more than 5 minutes.
*DO NOT TOUCH The Pro During
Calibration*
Keep the printer on a level/stable surface
during any calibration sequence. There is the
option in the M3D Software to manually
adjust the calibration height of your Pro.
Please visit
www.PrintM3D.com/support for detailed
videos and documents regarding calibrating
The Pro.
2. Load the First Model
Loading a model into the printer is
simple; just drag the model from the 
Recent Models  library to the printer.
Your first model is already loaded in the
M3D Software. We recommend printing
this model first as a test calibration.
Select the  Open Model  button in the top
left corner of the M3D Software to browse
for other 3D Models on your computer.
Other models can be downloaded from
sites like Thingiverse.com and Yeggi.com.
These files must be .STL or .OBJ file types.
3. Watch Your First Pro Print!
Click the Green Button to open the print
settings menu and begin your first print. For
your first model, we have already
pre-loaded the best settings, so all you have
to do is press print!
*Look Out!*
We encourage you to get into the habit of
watching the first few layers of your print and
paying attention to the following two things:
Nozzle Height
Only a piece of paper
should fit between
the print bed and
nozzle tip. If not,
Recalibrate!
Peeling/Warping
You should typically
stop your print and
adjust the User
Offset Values in that
corner.

6.0 Troubleshooting
7.0 Print Settings
What is Print Quality?
Print Quality refers to the height of a layer. With higher quality prints you will
have smaller layer heights and longer print times.
What is Fill Density?
Fill Density of a print is the amount of filament printed inside the model (the part
of the model you do not see). A hollow print will have nothing on the interior, it
will weigh less but can be easier to break. A high
density print will weigh more, require more filament, but is stronger.
Can I adjust my model size, position, and orientation?
Yes, you can! To adjust models click on the image of The Pro to enter adjustment
mode. You will see a menu on your left where models can be scaled, rotated, or
moved by adjusting the options on the left.
Models can be scaled by all three dimensions simultaneously by using the right-
mouse button, individually adjusted using the scale bar, or manually entered into
the number box.
What is Support Material, and when should I have it turned on?
Support Material is needed when printing 3D models with overhangs. An extreme
case is if a sphere is floating in mid air in the 3D model, you would turn support on
in this situation to print the model properly.
What is the heated bed for?
A heated bed is a feature for 3D printing and has many benefits that will help
improve the quality of your prints. A heated bed helps with removing a printed
model from the printing surface, assists in first layer adhesion especially with
filaments such as M3D Professional filament, Nylon, and ABS as well as assisting
the adhesion of any filament. This dramatically improves the print quality by
keeping the extruded plastic warm which aids in the prevention of warping.
What is my Bed Location, and why should I care?
The bed location is the position of the Nozzle Tip relative to the Print Bed. The
printer needs to know where the print bed is when printing, otherwise you could
be printing in mid air or digging into your bed. Use the Calibration Program to
“Zero” the bed location. The “Zero” position is when the nozzle tip is hovering
just above the print bed, only a piece of paper should slide between the nozzle tip
and print bed. Good bed location usually means good prints! If your first layer is
lifting, often this means the Bed Location is off.
In the event of any printer issues, visit the M3D support page online at “http://www.printm3d.com/support". Search our
technical articles, videos, and documentation for troubleshooting solutions or contact customer support.
For additional language support, please visit "http://www.printm3d.com/support" to find documentation in your language.

Safety
SAFETY AND WARNINGS: CHOKING HAZARD - The M3D Pro 3D Printer and its consumables may include small parts that may constitute a choking hazard; additionally, these
products may be used to manufacture objects that may themselves constitute a choking hazard.
The M3D Pro 3D Printer is NOT A TOY; children under the age of 14 should use the product under adult supervision.
CAUTION! The printhead, exposed nozzle, extruded plastic, and areas near the nozzle may be extremely hot. Keep fingers away from the printhead and extruded material unless
it has been unplugged for at least 10 minutes.
Use M3D’s products only as intended, as described by the user manual and/or this agreement and/or described within the software.
Use M3D’s products in a well-ventilated area. Do not leave M3D’s M3D Products running while unattended.
Warning: Please note, the heated bed can: Reach temperatures as high as 90C (194 F) Can cause burns or damage to persons with prolonged contact while in use.
Therefore, it is extremely important that you take necessary precautions to M3D Protect yourself and others, such as pets and children, when using the heated bed.
PRECAUTION - None of components of The M3D Pro 3D Printer or parts printed from it or using M3D filaments are certified for food safety nor should they be regarded as
food-safe therefore should not come in contact with the mouth or foods/liquids that will be ingested by humans or animals.
PRECAUTION - None of components of The M3D Pro 3D Printer or parts printed from it should be used for medical applications, such as but not limited to implantation, drug
delivery, or ingestion.
PRECAUTION - If any allergy develops as a result of direct or indirect contact using M3D’s products, or from the 3D printed objects, discontinue use immediately.
MAINTENANCE - After extended or improper use, the nozzle and/or its cover may need to be replaced or cleaned; the print bed and/or the material sheets covering it may need
to be replaced; the extruder may need to be purged or cleaned; and the filaments may need to be purged or replaced.
REPAIR/SERVICE: Repair/Service terms were provided to the purchasing customer in the customer purchase agreement. This agreement may be found by logging into their user
account at "http://www.printm3d.com/"
All parts of the Repair/Service section apply to the purchasing customer / first end-user and are non-transferrable. RETURNS: Return terms were provided to the purchasing
customer in the customer purchase agreement. This agreement may be found by logging into their user account at www.printm3d.com. All parts of the Repair/Service section
apply to the purchasing customer / first end-user and are
non-transferrable. All software sales or licenses are final, non-refundable, and/or non-transferrable.
PART REMOVAL: Be mindful of your fingers when using sharp objects during part removal. M3D recommends removing the bed from the
printer when possible before attempting to remove a 3D printed object. For tips on removing 3D printed objects see the support page at
"http://www.printm3d.com/support"

Legal Conditions
M3D END USER AGREEMENT: This agreement between M3D LLC (a company incorporated under the
laws of the State of Maryland in the United States), and you, the END-USER, which describes
important disclaimers, indemnity, safety instructions, software information, and limited warranty
information about its products and govern the conditions of use.
PLEASE READ THESE TERMS CAREFULLY as continuing this installation process and using
M3D products and software indicates agreement with these terms. You acknowledge that you
have read and understand this agreement in its entirety, and accept the terms of this
end-user agreement.
INDEMNITY: You understand that 3D printers are an experimental technology and that they were
intended for use under the guidelines M3D Provided in the user manual and this agreement.
You understand and acknowledge that the user manual only describes the best practice for
operating The M3D Pro 3D Printer, and that even the best practice for operating the printer is not
always presumed as safe. You agree to hold harmless and indemnify M3D from any personal injury
that results from using its products. You are responsible for any damage or injury that may occur as
a result of using M3D products. You understand and agree that M3D is not responsible for any
injury, damage and/or loss of accessories, components, consumables, and information that may
occur during the use of the M3D product. You agree to hold harmless and indemnify M3D from any
liabilities that result from any of the following conditions: 1) modification of The M3D Pro 3D Printer,
M3D consumables, and/or software; 2) use of third-party software; 3) use of any custom 3D models;
4) use of third-party power supplies or USB cables; 5) use of third-party consumables such as print
beds, print bed surfaces sheets, print bed adhesives, and filaments; 6) use of The M3D Pro 3D
Printer and/or its components in any way other than intended, as described in the user’s manual; 7)
operation of The M3D Pro 3D Printer or use of M3D filaments; and 8) Printing of custom objects
which results in any physical hazard, legal suit, and/or intellectual property infringement. You agree
that there is no circumstance where M3D will be held liable for any damages, including but not
limited to loss of anticipated profits, business, opportunities, saving, or deals due to late delivery,
performance characteristics, repair, business interruption, or any other disapproval of M3D’s
products or services. You agree to hold harmless and indemnify M3D from having any additional
responsibilities to anyone other than you, the end-user.
INTELLECTUAL PROPERTY: M3D and its M3D products and services include M3D proprietary and
privileged information, also known as trade secrets. M3D®, 3D Ink®, and Print Anything® are registered
trademarks of M3D LLC. Design and utility patents pending.
CONDITIONS OF USE: You understand and acknowledge that the user manual for M3D’s products,
this end-user agreement, and the limited warranty may have been provided as a physical copy where
required by law, with the initial customer purchase. A digital copy of this agreement and the end-
user agreement can be found online at www.printm3d.com if you are not the purchasing customer.
Before attempting to use The M3D Pro 3D Printer, you agree to read the M3D Pro 3D Printer user
manual, which contains important disclaimers, warranty, and safety information. If you are not the
purchasing customer and first end-user, you must access a digital copy of the manual from our
website. *please note that any modifications to M3D firmware will result in a voided warranty
and could lead to unsafe operating conditions. All terms and conditions of this agreement are
subject to change, such as may be necessary by law. M3D reserves the right to log your acceptance
of this agreement locally in your computer or as needed and allowed by law. M3D Consumables will
be made available by M3D and its distributors. Any consumables included as part of an initial
purchase does not imply inclusion of those consumables with a future purchase. As an end-user, you
agree that without the written consent of M3D, you will not disassemble, decompile, modify,
enhance, reverse engineer, or tamper with, attempt to identify trade secrets, or attempt to
circumvent safety features of M3D products and software. M3D is bound by US law and cannot send
its M3D products to any customers in embargoed locations, and individuals, entities, and
corporations are screened against various export enforcement, a.k.a. “blacklists.” This includes links
or access to software products. If you are on the blacklist, you must not accept this agreement.
SOFTWARE: M3D software will be included with a limited, non-exclusive license as part of each
purchase of a M3D Pro 3D Printer. The M3D software is under development and is supported by
M3D through downloadable updates. Specifications of the printer and software functionality may
be expanded or modified by the software through updates. These include but are not limited to:
operating system functionality; printer speed; print quality; build volume; and print resolution and
accuracy. Software development updates are intended for ongoing M3D Product performance
improvement and may require temporary reversion to older performance parameters as other
features are tested, imM3D Proved, or enabled. M3D reserves the right to contact our remote
server in future versions of the software for the purpose of comparing software versions and
downloading remote software updates. M3D software updates include firmware updates which
may be pushed to The M3D Pro 3D Printer. The M3D software includes terms and agreements that
differ from the customer purchase agreement. The M3D software is proprietary and its design and
contents are protected by law. Attempts to deconstruct / reverse engineer the software are
considered illegal as provided by copyright law and fair use; trade secrets; patents pending; and
additional local, state, and federal laws where applicable. All parts of this section apply to any end-
user and are fully transferable to any user.

www.printM3D.com
"M3D", 3D Ink, and Print Anything" are registered trademarks of M3D LLC in
Fulton, MD