
© 2008 UM_BR500 V1 8
13) Trouble Shooting Guide
a) What if the arm fails to move?
i. Please check and ensure the clutch is lock.
ii. If your arm length is shorter than the standard arm, you need to adjust the balance spring.
iii. Please check the motor sensor connector whether it has insert properly in the circuit board.
iv. The sensor is damage. Please exchange it with the same model.
b) What if the arm does not lift up smoothly and it vibrate?
Please adjust the spring either you tighten it or loosen it until the arm is able to lifted up smoothly.
c) What is the arm does not move after changing the circuit board?
Please check on the circuit board “Bar Type Select” switch is at the correct position.
d) What if the arm does not move down after the vehicle had drive through the loop coil?
There shall be a beep sound if barrier gate control panel receive correct signal from loop detector. If
there is no sound after vehicle pass through loop coil on the floor, please check the following:
i. Check the loop detector connection to the barrier gate control panel.
ii. Check the loop detector LED. LED should have indication when detect vehicle.
a. Check the loop wire whether loose / leakage. If loop wore is loose / leakage, rewind
the wiring and tighten it.
b. Check the loop wire whether is twisted at the connection of the loop detector. If wire
is not twisted, kindly twisted the wire when wire going back to loop detector.
c. Check the loop detector. It might be malfunction and sometimes it might cause the
system hang. Replace with a new loop detector
iii. Confirm access reader relay time is set to only 1 second.
e) What if the arm does not lift up after flashing the proximity card at the card reader?
i. Test with push button whether the barrier arm lift up or not.
a. If barrier arm does not lift up, it means the control panel of the barrier gate
malfunction.
b. If barrier arm lifted arm, It means that the card reader malfunction or improper
wiring. Please re-check the wiring connection.
ii. Invalid access card.
14) Maintenance Procedure